Nathan Healy
Certified by Nathan Healy
Updated: October 2026
Quality home solutions since 2011
Palmetto serves thousands of customers across 25 states with an over 85% approval rating

01

Benefits of Palmetto Heat Pumps

Say goodbye to clunky old systems and surprise repairs. Palmetto Comfort Plan gives you a brand-new heat pump, installation, and full support, all wrapped into one subscription.

Year round comfort

Year Round Comfort

A high-efficiency heat pump keeps your home cool in summer, warm in winter, and your energy use in check all year long.

Forget the maintenance

Forget the maintenance

With a Comfort Plan subscription, installation and maintenance are fully covered, no surprise bills, no weekend DIY.

Rewards for renewing

Rewards for renewing

Stick with us and earn credits toward your next system upgrade. It’s our way of saying thanks for building a cleaner, comfier future with us.

02

Mesa, AZ Heat Pump Load Calculator

This square-foot calculator approximates your Mesa home’s heating and cooling needs using a 72°F indoor temperature, a 110°F cooling design temperature, and a 60°F heating design temperature. These are ACCA-standard design conditions for Mesa, AZ. For an official Manual J load calculation and quote, get in touch with Palmetto’s team. Get in touch with our team for an official quote.

Step 1 of 3

Home location & size

Your home’s location and size directly impact heating needs.

Step 2 of 3

Home attributes

Step 3 of 3

Additional details

Description of what this means for context.

Estimated Heating Needs

Your home’s location falls within the a climate zone with the average extreme winter falling between 10° – 15° F.

Home Details

Get Started

Recommended equipment capacity

60,000 BTU

5 Tons

Calculated Cooling Mode

102,000 BTU

8.5 Tons

03

Buy it or finance it. Your comfort, your call

There's no wrong way to get cozy. Here's how the options stack up, so you can choose what works best for you.

Cash

Loan

Payment schedule $0 upfront, then monthly subscription Full price upfront $0 upfront, then monthly payment
Term length 10 or 12 years None Variable
End of term options Flexible with 25% renewal term credits to new system No credits to new system No credits to new system
Maintenance included
Eligible for incentives
Payment schedule $0 upfront, then monthly subscription
Term length 10 or 12 years
End of term options Flexible with 25% renewal term credits to new system
Maintenance included
Eligible for incentives

Cash

Payment schedule Full price upfront
Term length None
End of term options No credits to new system
Maintenance included
Eligible for incentives

Loan

Payment schedule $0 upfront, then monthly payment
Term length Variable
End of term options No credits to new system
Maintenance included
Eligible for incentives

Local Incentives

Mesa, AZ Heat Pump Rebates & Incentives

Local and federal incentive programs can significantly reduce the cost of a new heat pump system. Here are the programs available to Mesa homeowners.

Efficiency Arizona Rebate

Up to $8,000

The active statewide program offers income-qualified households rebates for eligible heat pumps, with current applications subject to revised program guidelines. The maximum heat pump rebate is $8,000. ([efficiencyarizona.com](https://efficiencyarizona.com/))

Eligibility: Homeowners who live in the home may qualify if household income is at or below 150% of area median income or they receive qualifying public assistance. Applications must be approved before work begins; under the guidelines effective September 1, 2026, heat pump rebates are for eligible electric-to-electric upgrades, not replacing gas equipment with electric equipment. ([efficiencyarizona.com](https://efficiencyarizona.com/frequently-asked-questions/))

Learn more →

SRP Cool Cash Rebate

$75-$225

SRP offers rebates for qualifying high-efficiency central heat pumps and mini-splits; the rebate varies by equipment type and is paid per ton. ([srpnet.com](https://www.srpnet.com/energy-savings-rebates/home/rebates/air-conditioner))

Eligibility: Available to permanent SRP residential electric customers with eligible existing equipment being replaced or supplemented by a qualifying system. Installation must be completed by an Arizona-licensed contractor before April 30, 2027, and the rebate application must be submitted within six months of installation. ([srpnet.com](https://www.srpnet.com/energy-savings-rebates/home/rebates/air-conditioner))

Learn more →

SRP Heat Pump Water Heater

$500

SRP offers a rebate for installing an eligible ENERGY STAR heat pump water heater. ([srpnet.com](https://www.srpnet.com/account/electric/manage-bill/pay-electric-bill?utm_source=openai))

Eligibility: Available to permanent SRP residential electric customers replacing an existing water heater with an ENERGY STAR heat pump water heater rated UEF 2.8 or better. The home must have had SRP electric service for more than one year, installation must be completed by an Arizona-licensed plumbing contractor before April 30, 2027, and the application is due within six months of installation. ([srpnet.com](https://www.srpnet.com/energy-savings-rebates/home/rebates/heat-pump-water-heater))

Learn more →

Mesa homeowners may qualify for the statewide Efficiency Arizona heat pump rebate, and homeowners served by SRP may also qualify for SRP rebates for qualifying heat pumps and heat pump water heaters. Palmetto can help homeowners review eligibility, navigate applications, and maximize applicable rebates.

Incentive information is based on publicly available data as of 2026 and may change. Contact program administrators to verify current availability and eligibility requirements.

04

Climate Zones

Mesa is in USDA Hardiness Zone 13, where winters are mild and summers intensely hot. The design temperatures—60°F for heating and 110°F for cooling—show why a heat pump must handle prolonged summer heat while still warming homes on cooler nights. Palmetto understands Mesa’s climate and can recommend a system suited to local conditions. Explore other zones below or enter your ZIP code to confirm your zone.

US Climate Zone Map
Your location

Climate Zone 1

Climate zone 1 is not typically seen within the United States outside of Alaska. It represents the coldest climates on the planet.

Climate Zone 1A

Avg. extreme winters: -60° to -55° F

Climate Zone 1B

Avg. extreme winters: -55° to -50° F

05

Mesa Electricity Prices

Arizona electricity prices are rising—so using each kilowatt-hour efficiently matters in Mesa.

Arizona’s average electricity price climbed from 12.5¢ per kWh in 2021 to 14.9¢ in 2024, an increase of about 19%. It remained below the national average, which reached 16.5¢ in 2024.

Heat pumps can be two to three times more efficient than traditional HVAC systems. They move heat rather than generate it, using less electricity per unit of heating or cooling delivered.

Over time, that efficiency can help Mesa households manage electricity use as prices change. A heat pump won’t lock in lower bills, but using less power for comfort can offer lasting value.

Price of Energy: Arizona vs National Average

0¢
10¢
20¢
30¢
13.7¢
12.5¢
15.0¢
13.0¢
16.0¢
14.0¢
16.5¢
14.9¢
2021
2022
2023
2024
US Average
Arizona

Mesa Area Utility Providers

For Mesa homeowners, electricity rates depend on the utility. In 2023, APS averaged 15.3¢ per kWh and SRP averaged 12.5¢. These are the latest utility figures available; 2024 data isn’t yet available.

APS’s 2023 rate was 1.3¢ above Arizona’s 14¢ average and 0.7¢ below the 16¢ national average. SRP’s 12.5¢ rate was below both. These figures show the differences, but not why provider rates vary.

Even where electricity costs more, a heat pump’s high efficiency can help reduce total energy spending compared with traditional HVAC. Your utility rate matters, but so does how efficiently your system uses electricity.

Mesa Utilities Electricity Rates

APS
15.30¢
-4%
SRP
12.50¢
-22%
AZ Average
14.00¢
-12%
US Average
16.0¢
—
06

Palmetto Reviews

Ready to start saving with a heat pump?

Speak with a Palmetto heating & cooling expert to find out exactly how much you can save.

Get a Free Quote
Palmetto mobile app
07

Let our smart tools do the heavy lifting.

Get personalized tips, usage insights, project tracking, and that daily satisfaction of making your energy work smarter with the Palmetto mobile app.

  • Rewards for smarter energy usage
  • Energy insights & Dashboard
  • Personalized Savings Tools
  • Whole Home Energy Management
  • Support Whenever You Need It
Download the App
08

Repair versus replace

When a heat pump is in need of repair it is worth considering whether a replacement would be a better investment. While each case is unique, we generally recommend investing in a new unit when repairs exceed $5,000.

$5,000
Recommended repair threshold

A heat pump's lifetime is impacted by a number of factors including environment, use and the quality of the unit. It's important to choose the right unit for your climate zone and home's unique attributes.

When you are in need of repair, we recommend choosing a service provider that is an expert in the heat pump brand you have installed, and checking online reviews to ensure you are investing in the right level of service.

Potential repair Cost range Description
Capacitor Replacement $150 - $400 Common issue when unit struggles to start or makes a humming noise. Capacitors store the electrical energy needed to start the compressor and fan motors.
Refrigerant Recharge $250 - $750 Needed when the system loses cooling or heating efficiency due to low refrigerant levels. Includes leak detection, repair of minor leaks, and recharging the system to the manufacturer-specified level.
Reversing Valve Replacement $450 - $900 Required when the unit cannot switch between heating and cooling modes. The reversing valve directs refrigerant flow and is unique to heat pump systems.
Compressor Replacement $1,500 - $3,000 Major repair needed when the unit fails to heat or cool entirely. The compressor is the heart of the system, circulating refrigerant between the indoor and outdoor coils.
Evaporator/Condenser Coil Replacement $1,200 - $2,800 Replacement needed when coils develop leaks or corrosion that cannot be economically repaired. Coil damage reduces heat transfer efficiency and can cause refrigerant loss.
Control Board Replacement $500 - $1,200 Required when the system has electrical failures or erratic behavior. The control board manages all system operations including defrost cycles, fan speeds, and compressor staging.
Full System Replacement $4,500 - $8,000+ When repairs exceed the value of the unit or multiple major components fail simultaneously. Includes removal of the old system and installation of a new heat pump with updated refrigerant lines and electrical connections.

Ready to start saving with a heat pump?

Speak with a Palmetto heating & cooling expert to find out exactly how much you can save.

Get a Free Quote
09

Frequently Asked Questions

Yes—heat pumps can make sense in Mesa because they provide both cooling and heating, useful in a climate with intense summers and mild winters. Mesa is in Climate Zone 13, with a design cooling temperature of 110°F and design heating temperature of 60°F. At Arizona’s current electricity price of 14.9¢ per kWh, costs depend on efficiency and usage.

Proper sizing and insulation help maintain comfort in heat waves. Palmetto’s Comfort Plan has $0 upfront, predictable monthly payments, and maintenance, repairs, and warranty coverage for the plan’s life. Direct purchase requires a one-time payment and gives you ownership; state or utility rebates may be available. No federal heat pump tax credit applies to systems installed in 2026.

Heat pumps are generally well suited to Mesa’s hot climate because they move heat rather than generate it, providing both cooling and heating efficiently. In Climate Zone 13, design conditions are about 110°F for cooling and 60°F for heating. A properly selected and installed system can handle these conditions, though performance varies by model and home.

At Arizona’s current electricity price of 14.9¢ per kWh, operating costs depend on the unit’s efficiency rating, your home’s insulation, thermostat settings, and how often it runs. Palmetto offers a Comfort Plan with no upfront cost and maintenance and repairs included, or direct purchase, where the homeowner owns the system.

In Mesa, leasing through Palmetto’s Comfort Plan may suit homeowners who want no upfront cost, a predictable monthly payment, and maintenance, repairs, and warranty coverage included for the plan’s life. Buying may be better if you prefer to own the heat pump outright and can pay the one-time cost.

Mesa’s Climate Zone 13 has a 60°F design heating temperature and 110°F design cooling temperature; Arizona electricity averages 14.9¢ per kWh, so compare total costs and service needs. A direct purchase may qualify for state or utility rebates where available, but heat pumps installed in 2026 do not qualify for a federal tax credit.

Heat pump installation costs in Mesa depend on your home’s size, existing ductwork, equipment capacity, and electrical work, so there isn’t one reliable price for every home. Mesa’s Climate Zone 13 design temperatures—60°F for heating and 110°F for cooling—make proper system sizing important; an in-home assessment is needed for an accurate quote.

Palmetto’s Comfort Plan has $0 upfront cost, predictable monthly payments, and maintenance, repairs, and warranty coverage for the plan’s life. Direct purchase means one upfront payment and ownership; state or utility rebates may be available. No federal heat pump tax credit applies to systems installed in 2026. Arizona electricity averages 14.9¢ per kWh, affecting operating costs.

A heat pump can be financially worthwhile in Mesa, but savings depend on your current equipment, home insulation, energy use, and installation cost. Arizona electricity is 14.9¢ per kWh; Mesa’s Climate Zone 13 design temperatures are 60°F for heating and 110°F for cooling, making system sizing and cooling efficiency important.

Palmetto’s Comfort Plan has no upfront cost, a predictable monthly payment, and includes maintenance, repairs, and warranty coverage; direct purchase requires a one-time payment and gives you ownership, with possible state or utility rebates where available. No federal heat pump tax credit applies to systems installed in 2026, so include that in your cost comparison.

Palmetto offers heat pump installation for Mesa homeowners through its Comfort Plan and direct-purchase options. A qualified installation team evaluates the home, selects equipment sized for its layout, and installs the system. In Climate Zone 13, planning should account for Mesa’s 60°F design heating temperature and 110°F design cooling temperature.

With the Comfort Plan, homeowners pay $0 upfront and receive predictable monthly payments, maintenance, repairs, and warranty coverage for the life of the plan. Direct purchase means paying upfront and owning the equipment; state or utility rebates may be available if active. Arizona electricity costs 14.9¢ per kWh, so ask about expected operating costs.

HVAC means heating, ventilation, and air conditioning—the overall system or field. A heat pump is one type of HVAC equipment: it moves heat indoors in winter and outdoors in summer, providing both heating and cooling. Unlike separate furnace-and-air-conditioner setups, one heat pump can handle both jobs.

In Mesa’s Climate Zone 13, with design temperatures of about 60°F for heating and 110°F for cooling, a heat pump can provide year-round comfort. Palmetto offers a Comfort Plan with no upfront cost and maintenance and repairs included for the plan’s duration, or direct purchase, which may qualify for state or utility rebates where available.