Customer Reviews

Palmetto Customer Reviews

Palmetto is putting power back in the hands of people; saving them money, energy, and together, we are creating a positive impact on the environment. Here’s what our customers are saying about us. We’d love to hear from you too! If you are an existing customer and would like to leave us a review, please click here. It just takes a minute, and your review could help more homeowners save money, and the environment. Ready to go solar?
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Reviews

"Great Service!" Palmetto was responsive and attentive to my questions regarding the installation and usage of my solar system.
"My solar experience" I am very happy with every aspect of my solar experience with Palmetto - friendly, competent workers; good product, efficient operation. Thank you
Wonderful Was recommended by a friend And was extremely happy with the gentleman that I work with Hector and then I worked with David Hector became my friend he was kind he was nice he was so helpful he had to deal with a new H O A and work by there rules and he did it all Then David stepped in and helped me turn on the system answer my questions that I already didn’t ask or asked over and over and I was very pleased by them and I would definitely definitely recommend them to anybody
From initial contact thru installation I have no complaints Employees courteous and professional!
Excellent start to finish with great customer service Well explained program, great assistance in documentation, on time installation, quick service for on-site issue, good follow up with Illinois rebate program, great performance tracking app, quick customer service response to questions, friendly follow-up. Solar panel system performance met goals to offset electric utility bills. Very, very happy to recommend this company.
"Great service" From when they arrived to finish everything was professional. I now only pay the connection fee to the electric company. I recommend them.
"Thanks for the service, quality, and value" Your company did a great job for us. We would like to have your service again for my new home.
It did take some time to have the system up and running, but after the whole process was done everything has been running smoothly. I have a small house, so I was amazed at the amount of energy it generated. Besides the most welcome financial advantage, doing something for ehe environment is an added reward. I highly recommend this company.
Palmetto Solar is a reliable and trustworthy solar company. I have always been interested in having solar panels installed. When a representative from Palmetto Solar knocked on the door, he got my attention. At the time, there were not a lot of solar companies doing business. At least I had not heard of many in the area. They were professional and laid out the installation plan. They even showed me how pay for it with help from them, my power company and the federal government. It was a quick and easy decision for my wife and I.
Palmetto was great to work with, they are knowledgeable and always available to help and answer questions. We were very pleased with the service and pricing.
We are satisfied from the sales person , installers and dealing with Palmetto over the phone and online. We , so far save a great amount in the summer months. Air conditioning, Swimming pool pump running it’s now saves us about 2/3 in our electric cost. Winter time not so much but we expected lower solar savings.
We had solar panels installed in the summer of 2019. We were very pleased with the sales man. He explained everything thoroughly from start to finish. The installation crew were very prompt, professional and courteous and respectful of our property. The company followed up every step of the way. They worked with National Grid and within a few months we were running with the sun. We started noticing our electric bills declining and by the following year we had developed a credit. We have central air conditioning and we used to have very high bills in the summer, but last summer was a surprise because we generated so much sunshine, we never received an electric bill. We look forward to the spring so we can soak up more sunshine. I highly recommend this company for your solar-powered experience. Very pleased and satisfied customers. Gordon and Adele Johnson
very satisfied with my solar panels and making my electric bill more affordable
Palmetto company Help you from A to Z , paper works, designed, permitted, and installations, take good care customer. My solar power save my electrical bill, I enjoy around year saving, thanks for your works.
Everyone was so helpful. I was kept informed through the process. I love my solar. Doing my part for a better world.
Easy to work with- Knowledgeable and efficient.
I recommend Palmetto because from the sales talk, to the installation, and follow up, the people of Palmetto Solar have displayed a great sense of professionalism. They have always been able to answer my questions in a truthful manner. Watching the installation team was a superb experience, as they worked in a technically efficient, well orchestrated team. At the end of the installation they conducted a self inspection of the work performed, accompanied by their supervisor. Personnel at the main office were very helpful, assisting me with the computerized documentation of the mandatory permits to install and operate the solar power production. Without their dedication and patience, they helped me complete these tasks. Palmetto you are the best. Thanks, and God Speed on all of your endeavors. Feel free to use my recommendations. Joseph J. Cassidy, PhD, TSGT USAF Ret.
Great company to work with. The sales person was informative, the install crew was awesome! showed up on time, did a great job and then cleaned everything up when they were done. While they were installing I called customer service with a few questions, they answered the phone right away and were very happy to answer all my questions. The customer service rep. was so pleasant and told me to call her back if I had any other questions. Great company I would definitely recommend them to my friends and family.
I have been working with London to get my solar panels. He has been tremendously thorough in explaining the process and letting me know what to expect. He let me know that permits take a while, which is completely expected and understandable in these COVID days. He calculated that if we can put the maximum amount of panels on spatially I can almost cut my electric bill down significantly which should offset the cost of the solar panel loan. Plus, I will be getting a hefty amount of money back in the form of tax credits federally and with my state not to mention, the value of my house will go up about 13,000. (The money savings is a perk for me but, solar panels have always been more than just saving money... it's about saving the planet and using renewable energy.) A technician came out and sent the information to an engineer who stated that one part of my house would not feasibly hold solar panels. This changed the amount of panels that could be added onto my house. I was glad to know that they wouldn't just put solar panels on my roof if my roof couldn't handle it. I feel like they are very cautious and take their time to make sure they are doing things correctly. I have been communicated with throughout the process by either London or Chris and feel they both have been doing a good job of keeping me in the know. So far, I'm very pleased with the way things are going.
Excellent service, professional workers .
It was a quick process, from interests to installation. I was always informed and every question was encouraged and answered. I'm satisfied with the finished results and it seemed no different that regular electricity. Which I started sooner. Thank Palmetto! Highly recommend!!!
I recommend Palmetto Solar for your home solar equipment supplier as their performance throughout the installation to operation status was timely and professional. And the Customer Service continues to provide any need during operation.
Palmetto is proud to be accredited by the BBB, confirming our commitment to make a good faith effort to resolve any consumer complaints.

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