Safeguard Your Solar Investment

Palmetto will be introducing expanded coverage later this year that will include options for enhanced diagnostics and troubleshooting, regular inspections and cleanings, and access to exclusive discounts on services.

Immediately! Real time monitoring and access to top notch service specialists are available as soon as you enroll.

Palmetto Protect customers can submit maintenance requests using the Service Request Form linked above or through the Palmetto App. A customer service representative will reach out right away to review your request and schedule service as needed.

Our dedicated customer service representatives will keep you informed with regular progress updates from the day you submit your service request through the completion of your service visit.

All contractors must be licensed and approved by Palmetto. We’ve partnered with the top solar inspection, service and maintenance specialists in your area so you can count on superior workmanship guaranteed by Palmetto.

Palmetto Protect identifies potential issues with your system and enables you to easily take action to resolve those issues. If you require service on a piece of equipment that is covered by your manufacturer’s warranty, Palmetto Protect provides comprehensive management of any warranty claims that may arise. If your system was installed by Palmetto and has a workmanship guarantee, Palmetto Protect will also provide comprehensive management of any claims that may arise.

Palmetto Protect is a separate add-on that includes active monitoring, discounts on products and services and more. It can be applied to any solar energy system. However, it is not automatically included when you install solar with Palmetto.

Palmetto Protect is your ally in solar energy savings, and offers easy access to maintenance and service, system monitoring, and exceptional customer service. In the 10+ years since Palmetto was founded, we’re proud to have supported and worked with some of the top solar companies in the industry. You can feel confident that we’ll be there for the full life of your solar energy system.

Dust and debris can accumulate over time and compromise the performance of your solar panels. During cleanings, panels are carefully scrubbed with soap and water to remove any residue from wind, pests or storms.

Pest abatement refers to the removal and repair of any pest-related debris or damage, most often the result of squirrels or birds. Through this process, we will restore any panels and roof areas that were impacted, and add protective guards that prevent new pests from taking residence in or around your system.

The most common reasons are 1) home repairs, additions or upgrades, 2) a new roof is being installed or 3) the system is being moved to a new home.