Nathan Healy
Certified by Nathan Healy
Updated: October 2026
Quality home solutions since 2011
Palmetto serves thousands of customers across 25 states with an over 85% approval rating

01

Benefits of Palmetto Heat Pumps

Say goodbye to clunky old systems and surprise repairs. Palmetto Comfort Plan gives you a brand-new heat pump, installation, and full support, all wrapped into one subscription.

Year round comfort

Year Round Comfort

A high-efficiency heat pump keeps your home cool in summer, warm in winter, and your energy use in check all year long.

Forget the maintenance

Forget the maintenance

With a Comfort Plan subscription, installation and maintenance are fully covered, no surprise bills, no weekend DIY.

Rewards for renewing

Rewards for renewing

Stick with us and earn credits toward your next system upgrade. It’s our way of saying thanks for building a cleaner, comfier future with us.

02

Prescott, AZ Heat Pump Load Calculator

This calculator uses the square-foot method to estimate your Prescott home’s heating and cooling needs. It assumes a 72°F indoor temperature, 110°F outdoor cooling design temperature, and 60°F heating design temperature—the ACCA-standard design conditions for Prescott, AZ. For an official Manual J load calculation and quote, contact Palmetto’s team. Get in touch with our team for an official quote.

Step 1 of 3

Home location & size

Your home’s location and size directly impact heating needs.

Step 2 of 3

Home attributes

Step 3 of 3

Additional details

Description of what this means for context.

Estimated Heating Needs

Your home’s location falls within the a climate zone with the average extreme winter falling between 10° – 15° F.

Home Details

Get Started

Recommended equipment capacity

60,000 BTU

5 Tons

Calculated Cooling Mode

102,000 BTU

8.5 Tons

03

Buy it or finance it. Your comfort, your call

There's no wrong way to get cozy. Here's how the options stack up, so you can choose what works best for you.

Cash

Loan

Payment schedule $0 upfront, then monthly subscription Full price upfront $0 upfront, then monthly payment
Term length 10 or 12 years None Variable
End of term options Flexible with 25% renewal term credits to new system No credits to new system No credits to new system
Maintenance included
Eligible for incentives
Payment schedule $0 upfront, then monthly subscription
Term length 10 or 12 years
End of term options Flexible with 25% renewal term credits to new system
Maintenance included
Eligible for incentives

Cash

Payment schedule Full price upfront
Term length None
End of term options No credits to new system
Maintenance included
Eligible for incentives

Loan

Payment schedule $0 upfront, then monthly payment
Term length Variable
End of term options No credits to new system
Maintenance included
Eligible for incentives

Local Incentives

Prescott, AZ Heat Pump Rebates & Incentives

Local and federal incentive programs can significantly reduce the cost of a new heat pump system. Here are the programs available to Prescott homeowners.

Efficiency Arizona HEAR

Up to $8,000

This statewide program is accepting applications under its current guidelines. Eligible space-heating or cooling heat pumps may qualify for a rebate of up to $8,000.

Eligibility: Homeowners must live in the home and generally have household income at or below 150% of area median income, or qualify through an approved assistance program. Current rules exclude replacing fossil-fuel equipment with an electric heat pump; eligible projects must meet program requirements and use a qualified contractor.

Learn more →

Efficiency Arizona HEAR is an active statewide option, offering eligible homeowners up to $8,000 for qualifying heat-pump projects under its current guidelines. Palmetto can help homeowners check eligibility, navigate the application and installation requirements, and maximize available rebates.

Incentive information is based on publicly available data as of 2026 and may change. Contact program administrators to verify current availability and eligibility requirements.

04

Climate Zones

Prescott’s Zone 13 designation means heat pumps need to handle cold winter nights and hot summer afternoons. With a 60°F design heating temperature and 110°F design cooling temperature, proper sizing and equipment selection matter for dependable comfort through seasonal swings. Palmetto understands Prescott’s local conditions and can recommend a system suited to the area. Explore other climate zones below or enter your ZIP code to confirm yours.

US Climate Zone Map
Your location

Climate Zone 1

Climate zone 1 is not typically seen within the United States outside of Alaska. It represents the coldest climates on the planet.

Climate Zone 1A

Avg. extreme winters: -60° to -55° F

Climate Zone 1B

Avg. extreme winters: -55° to -50° F

05

Prescott Electricity Prices

For Prescott homeowners, electricity prices are part of the heat pump cost equation.

Arizona’s average electricity price rose from 12.5¢ per kWh in 2021 to 14.9¢ in 2024—about 19%. It remained below the 2024 U.S. average of 16.5¢, as the chart shows.

A heat pump can deliver the same heating or cooling using less electricity; it’s typically 2–3 times more efficient than traditional HVAC systems. That efficiency can help limit the impact of higher rates.

Over a system’s life, using less electricity for comfort can add up and make household energy costs less sensitive to future rate increases. Actual savings depend on your home, usage, and utility rates.

Price of Energy: Arizona vs National Average

0¢
10¢
20¢
30¢
13.7¢
12.5¢
15.0¢
13.0¢
16.0¢
14.0¢
16.5¢
14.9¢
2021
2022
2023
2024
US Average
Arizona

Prescott Area Utility Providers

In Prescott, Arizona Public Service (APS) is the utility listed here. The latest available comparison is from 2023: APS electricity averaged 15.3¢ per kWh; 2024 data is not yet available.

That was 1.3¢ above Arizona’s 14.0¢ average and 0.7¢ below the 16.0¢ national average in 2023. These figures show the difference, but don’t identify what caused it.

Even when electricity costs more than the state average, a heat pump’s high efficiency can help reduce energy use and total spending compared with traditional HVAC. Your results depend on your home and energy use.

Prescott Utilities Electricity Rates

Arizona Public Service (APS)
15.30¢
-4%
AZ Average
14.00¢
-12%
US Average
16.0¢
—
06

Palmetto Reviews

Ready to start saving with a heat pump?

Speak with a Palmetto heating & cooling expert to find out exactly how much you can save.

Get a Free Quote
Palmetto mobile app
07

Let our smart tools do the heavy lifting.

Get personalized tips, usage insights, project tracking, and that daily satisfaction of making your energy work smarter with the Palmetto mobile app.

  • Rewards for smarter energy usage
  • Energy insights & Dashboard
  • Personalized Savings Tools
  • Whole Home Energy Management
  • Support Whenever You Need It
Download the App
08

Repair versus replace

When a heat pump is in need of repair it is worth considering whether a replacement would be a better investment. While each case is unique, we generally recommend investing in a new unit when repairs exceed $5,000.

$5,000
Recommended repair threshold

A heat pump's lifetime is impacted by a number of factors including environment, use and the quality of the unit. It's important to choose the right unit for your climate zone and home's unique attributes.

When you are in need of repair, we recommend choosing a service provider that is an expert in the heat pump brand you have installed, and checking online reviews to ensure you are investing in the right level of service.

Potential repair Cost range Description
Capacitor Replacement $150 - $400 Common issue when unit struggles to start or makes a humming noise. Capacitors store the electrical energy needed to start the compressor and fan motors.
Refrigerant Recharge $250 - $750 Needed when the system loses cooling or heating efficiency due to low refrigerant levels. Includes leak detection, repair of minor leaks, and recharging the system to the manufacturer-specified level.
Reversing Valve Replacement $450 - $900 Required when the unit cannot switch between heating and cooling modes. The reversing valve directs refrigerant flow and is unique to heat pump systems.
Compressor Replacement $1,500 - $3,000 Major repair needed when the unit fails to heat or cool entirely. The compressor is the heart of the system, circulating refrigerant between the indoor and outdoor coils.
Evaporator/Condenser Coil Replacement $1,200 - $2,800 Replacement needed when coils develop leaks or corrosion that cannot be economically repaired. Coil damage reduces heat transfer efficiency and can cause refrigerant loss.
Control Board Replacement $500 - $1,200 Required when the system has electrical failures or erratic behavior. The control board manages all system operations including defrost cycles, fan speeds, and compressor staging.
Full System Replacement $4,500 - $8,000+ When repairs exceed the value of the unit or multiple major components fail simultaneously. Includes removal of the old system and installation of a new heat pump with updated refrigerant lines and electrical connections.

Ready to start saving with a heat pump?

Speak with a Palmetto heating & cooling expert to find out exactly how much you can save.

Get a Free Quote
09

Frequently Asked Questions

Yes, heat pumps can make sense in Prescott, providing heating and cooling in one system. In Climate Zone 13, design temperatures are 60°F for heating and 110°F for cooling, so proper sizing matters. Arizona electricity averages 14.9¢ per kWh; compare projected operating costs with your current system and fuel prices.

Palmetto offers a Comfort Plan with $0 upfront, predictable monthly payments, and maintenance, repairs, and warranty coverage for the plan’s life. With direct purchase, you own the system and may qualify for state or utility rebates where available. No federal heat-pump tax credit is available for systems installed in 2026.

Heat pumps can be efficient in Prescott because they move heat rather than generate it, and the area’s relatively mild heating design temperature of 60°F supports efficient heating for much of winter. Systems also provide cooling, but should be selected and sized for Prescott’s 110°F design cooling temperature.

At Arizona’s current electricity price of 14.9¢ per kWh, operating costs depend on system efficiency, home insulation, thermostat settings, and utility rates. Palmetto offers a Comfort Plan with $0 upfront and maintenance and repairs included, or direct purchase, which may qualify for active state or utility rebates.

In Prescott, choose the Comfort Plan lease if you prefer $0 upfront, predictable monthly payments, and maintenance, repairs, and warranty coverage for the plan’s life. Buy directly if you want to own the heat pump outright and can manage the upfront cost and future upkeep. Both options provide heating and cooling in Climate Zone 13.

At Arizona’s current electricity price of 14.9¢ per kWh, operating costs depend on your home, equipment, and usage, so compare total costs—not just the monthly payment. Direct purchasers may qualify for state or utility rebates where available. For systems installed in 2026, no federal heat pump tax credit is available.

Heat pump costs in Prescott vary with your home’s size, existing ductwork, equipment capacity, and installation needs, so there isn’t one reliable price for every home. Palmetto offers a $0-upfront Comfort Plan with a predictable monthly payment, or direct purchase with a one-time payment and equipment ownership.

Prescott’s Climate Zone 13 design temperatures—60°F for heating and 110°F for cooling—make proper sizing important; Arizona electricity averages 14.9¢ per kWh. The Comfort Plan includes maintenance, repairs, and warranty coverage for the plan’s life. Direct-purchase buyers may qualify for state or utility rebates if available; no federal heat pump tax credit applies to 2026 installations.

A heat pump can be financially worthwhile in Prescott, but savings depend on your current heating and cooling equipment, energy use, and installation cost. At Arizona’s 14.9¢ per kWh electricity price, compare estimated annual heat-pump costs with your current bills; efficient operation and replacing separate aging systems can improve the value.

Prescott’s Zone 13 design temperatures—60°F for heating and 110°F for cooling—make proper equipment sizing important. Palmetto’s Comfort Plan has no upfront cost, a predictable monthly payment, and maintenance, repairs, and warranty coverage for the plan’s life. Direct purchase means ownership and may qualify for available state or utility rebates; no federal heat-pump tax credit applies to 2026 installations.

In Prescott, heat pumps are installed by licensed HVAC contractors. Palmetto also offers heat pump installation, and homeowners can ask about equipment sizing, installation steps, permits, and service before choosing a provider. Prescott’s Climate Zone 13 design temperatures are 60°F for heating and 110°F for cooling, so local sizing matters.

Palmetto’s Comfort Plan has $0 upfront cost, predictable monthly payments, and includes maintenance, repairs, and warranty coverage for the plan’s life. Direct purchase means paying upfront and owning the equipment, with possible state or utility rebates where available. Arizona’s current electricity price is 14.9¢ per kWh, which can help inform operating-cost comparisons.

HVAC means heating, ventilation, and air conditioning—the broad category of systems that manage indoor comfort and air quality. A heat pump is one type of HVAC equipment. Instead of creating heat by burning fuel, it moves heat between indoors and outdoors, providing both heating and cooling with one system.

In Prescott’s Climate Zone 13, a heat pump should be selected for local conditions, including the stated 60°F design heating temperature and 110°F design cooling temperature. Arizona electricity costs 14.9¢ per kWh. Palmetto offers a $0-upfront Comfort Plan with maintenance and repairs, or direct purchase, where the homeowner owns the system.