Nathan Healy
Certified by Nathan Healy
Updated: October 2026
Quality home solutions since 2011
Palmetto serves thousands of customers across 25 states with an over 85% approval rating

01

Benefits of Palmetto Heat Pumps

Say goodbye to clunky old systems and surprise repairs. Palmetto Comfort Plan gives you a brand-new heat pump, installation, and full support, all wrapped into one subscription.

Year round comfort

Year Round Comfort

A high-efficiency heat pump keeps your home cool in summer, warm in winter, and your energy use in check all year long.

Forget the maintenance

Forget the maintenance

With a Comfort Plan subscription, installation and maintenance are fully covered, no surprise bills, no weekend DIY.

Rewards for renewing

Rewards for renewing

Stick with us and earn credits toward your next system upgrade. It’s our way of saying thanks for building a cleaner, comfier future with us.

02

Scottsdale, AZ Heat Pump Load Calculator

Use this calculator’s square-foot method to estimate your home’s heating and cooling needs. It uses a 72°F indoor temperature, a 110°F outdoor cooling design temperature, and a 60°F heating design temperature—the ACCA-standard design conditions for Scottsdale, AZ. For an official Manual J load calculation and quote, get in touch with Palmetto’s team. Get in touch with our team for an official quote.

Step 1 of 3

Home location & size

Your home’s location and size directly impact heating needs.

Step 2 of 3

Home attributes

Step 3 of 3

Additional details

Description of what this means for context.

Estimated Heating Needs

Your home’s location falls within the a climate zone with the average extreme winter falling between 10° – 15° F.

Home Details

Get Started

Recommended equipment capacity

60,000 BTU

5 Tons

Calculated Cooling Mode

102,000 BTU

8.5 Tons

03

Buy it or finance it. Your comfort, your call

There's no wrong way to get cozy. Here's how the options stack up, so you can choose what works best for you.

Cash

Loan

Payment schedule $0 upfront, then monthly subscription Full price upfront $0 upfront, then monthly payment
Term length 10 or 12 years None Variable
End of term options Flexible with 25% renewal term credits to new system No credits to new system No credits to new system
Maintenance included
Eligible for incentives
Payment schedule $0 upfront, then monthly subscription
Term length 10 or 12 years
End of term options Flexible with 25% renewal term credits to new system
Maintenance included
Eligible for incentives

Cash

Payment schedule Full price upfront
Term length None
End of term options No credits to new system
Maintenance included
Eligible for incentives

Loan

Payment schedule $0 upfront, then monthly payment
Term length Variable
End of term options No credits to new system
Maintenance included
Eligible for incentives

Local Incentives

Scottsdale, AZ Heat Pump Rebates & Incentives

Local and federal incentive programs can significantly reduce the cost of a new heat pump system. Here are the programs available to Scottsdale homeowners.

Efficiency Arizona Heat Pump Rebate

Up to $8,000

The statewide program offers income-based rebates for qualifying heat pumps, up to $8,000. Applications are still being accepted under the guidelines effective September 1, 2026.

Eligibility: Applicants must meet the program’s income and other eligibility requirements and install qualifying equipment through an approved pathway. Under the current guidelines, heat pump rebates are limited to upgrades from existing electric equipment; gas-to-electric replacements do not qualify.

Learn more →

SRP Cool Cash Rebate

$75 - $225

SRP offers rebates for qualifying high-efficiency heat pumps, with the amount based on the system’s compressor type and capacity. The listed heat pump rebate rates are $75–$225 per ton.

Eligibility: The home must have SRP residential electric service, and the new qualifying system must replace or supplement an existing central heat pump or AC. Equipment must meet SRP efficiency requirements and be installed by an Arizona-licensed contractor; Scottsdale utility service varies by address.

Learn more →

Income-eligible Scottsdale homeowners may qualify for Efficiency Arizona heat pump rebates of up to $8,000, while SRP customers may qualify for Cool Cash rebates of $75–$225 per ton. Eligibility for the SRP offer depends on the home’s electric utility and qualifying equipment, and Efficiency Arizona’s current rules do not allow gas-to-electric replacements. Palmetto can help homeowners check eligibility, apply for available rebates, and maximize applicable incentives; no federal homeowner heat pump tax credit is available for systems installed in 2026.

Incentive information is based on publicly available data as of 2026 and may change. Contact program administrators to verify current availability and eligibility requirements.

04

Climate Zones

Scottsdale is in USDA Hardiness Zone 13, with mild winters and summers marked by intense heat. The design temperatures are 60°F for heating and 110°F for cooling, so heat pumps need to match Scottsdale’s limited heating demand and demanding summer conditions. Palmetto understands the local climate and can recommend a fitting system. Explore other climate zones below or enter your ZIP code to confirm yours.

US Climate Zone Map
Your location

Climate Zone 1

Climate zone 1 is not typically seen within the United States outside of Alaska. It represents the coldest climates on the planet.

Climate Zone 1A

Avg. extreme winters: -60° to -55° F

Climate Zone 1B

Avg. extreme winters: -55° to -50° F

05

Scottsdale Electricity Prices

Scottsdale’s sunny climate still comes with a year-round cooling bill—and electricity prices have been climbing.

Arizona’s average electricity price rose from 12.5 cents per kWh in 2021 to 14.9 cents in 2024, a roughly 19% increase. It remained below the U.S. average of 16.5 cents in 2024.

A heat pump can help limit electricity use: it moves heat rather than generating it and can be 2–3 times as efficient as traditional HVAC, delivering more heating or cooling per unit of electricity.

Because Scottsdale homes need cooling for much of the year, using less electricity for each unit of comfort can help soften the impact of future rate increases. Actual savings depend on your home, system, and utility rates.

Price of Energy: Arizona vs National Average

0¢
10¢
20¢
30¢
13.7¢
12.5¢
15.0¢
13.0¢
16.0¢
14.0¢
16.5¢
14.9¢
2021
2022
2023
2024
US Average
Arizona

Scottsdale Area Utility Providers

Scottsdale homes may get electricity from APS or SRP. The latest utility prices available here are from 2023: APS averaged 15.3¢ per kWh, while SRP averaged 12.5¢.

In 2023, Arizona’s average was 14¢ per kWh and the national average was 16¢. APS was above the state average but below the national one; SRP was below both. The difference reflects the rates each utility charges.

Electricity prices matter, but so does how efficiently a heating and cooling system uses it. Heat pumps can use less energy than traditional HVAC systems, which may reduce total energy spending—even where electricity costs more.

Scottsdale Utilities Electricity Rates

APS
15.30¢
-4%
SRP
12.50¢
-22%
AZ Average
14.00¢
-12%
US Average
16.0¢
—
06

Palmetto Reviews

Ready to start saving with a heat pump?

Speak with a Palmetto heating & cooling expert to find out exactly how much you can save.

Get a Free Quote
Palmetto mobile app
07

Let our smart tools do the heavy lifting.

Get personalized tips, usage insights, project tracking, and that daily satisfaction of making your energy work smarter with the Palmetto mobile app.

  • Rewards for smarter energy usage
  • Energy insights & Dashboard
  • Personalized Savings Tools
  • Whole Home Energy Management
  • Support Whenever You Need It
Download the App
08

Repair versus replace

When a heat pump is in need of repair it is worth considering whether a replacement would be a better investment. While each case is unique, we generally recommend investing in a new unit when repairs exceed $5,000.

$5,000
Recommended repair threshold

A heat pump's lifetime is impacted by a number of factors including environment, use and the quality of the unit. It's important to choose the right unit for your climate zone and home's unique attributes.

When you are in need of repair, we recommend choosing a service provider that is an expert in the heat pump brand you have installed, and checking online reviews to ensure you are investing in the right level of service.

Potential repair Cost range Description
Capacitor Replacement $150 - $400 Common issue when unit struggles to start or makes a humming noise. Capacitors store the electrical energy needed to start the compressor and fan motors.
Refrigerant Recharge $250 - $750 Needed when the system loses cooling or heating efficiency due to low refrigerant levels. Includes leak detection, repair of minor leaks, and recharging the system to the manufacturer-specified level.
Reversing Valve Replacement $450 - $900 Required when the unit cannot switch between heating and cooling modes. The reversing valve directs refrigerant flow and is unique to heat pump systems.
Compressor Replacement $1,500 - $3,000 Major repair needed when the unit fails to heat or cool entirely. The compressor is the heart of the system, circulating refrigerant between the indoor and outdoor coils.
Evaporator/Condenser Coil Replacement $1,200 - $2,800 Replacement needed when coils develop leaks or corrosion that cannot be economically repaired. Coil damage reduces heat transfer efficiency and can cause refrigerant loss.
Control Board Replacement $500 - $1,200 Required when the system has electrical failures or erratic behavior. The control board manages all system operations including defrost cycles, fan speeds, and compressor staging.
Full System Replacement $4,500 - $8,000+ When repairs exceed the value of the unit or multiple major components fail simultaneously. Includes removal of the old system and installation of a new heat pump with updated refrigerant lines and electrical connections.

Ready to start saving with a heat pump?

Speak with a Palmetto heating & cooling expert to find out exactly how much you can save.

Get a Free Quote
09

Frequently Asked Questions

Yes—heat pumps can make sense in Scottsdale because they provide both air conditioning and heating, and the area’s mild design heating temperature of 60°F lets them heat efficiently for much of winter. They must also be selected for Climate Zone 13’s 110°F design cooling temperature. At Arizona’s 14.9¢/kWh average electricity price, compare estimated bills with your current system.

Whether switching saves money depends on insulation, equipment sizing, electricity use, and the system replaced. Palmetto’s Comfort Plan has no upfront cost, predictable monthly payments, and includes maintenance, repairs, and warranty coverage for the plan’s life. Direct purchase means you own the equipment and may qualify for state or utility rebates; federal tax credits aren’t available for 2026 installations.

Heat pumps can be highly efficient in Scottsdale because they move heat rather than generate it by burning fuel, and the mild 60°F design heating temperature limits demanding winter operation. In Climate Zone 13, systems must also be selected and installed for a 110°F design cooling temperature, when summer performance is most important.

At Arizona’s current electricity price of 14.9¢ per kWh, operating costs depend on the unit’s efficiency, thermostat settings, home insulation, and usage. Palmetto offers a $0-upfront Comfort Plan with maintenance and repairs included, or direct purchase, which gives the homeowner ownership and may qualify for active state or utility rebates where available.

In Scottsdale, leasing through Palmetto’s Comfort Plan may suit homeowners who want to avoid a large upfront payment: it has $0 upfront cost, predictable monthly payments, and includes maintenance, repairs, and warranty coverage for the plan’s life. Buying requires a one-time payment but gives you outright ownership.

With Arizona electricity averaging 14.9¢ per kWh, operating costs depend on your home, system, and use. Scottsdale’s Climate Zone 13 design temperatures—60°F for heating and 110°F for cooling—make proper sizing important. A purchased system may qualify for state or utility rebates where available, but heat pumps installed in 2026 receive no federal tax credit.

There isn’t one standard heat pump installation price in Scottsdale; cost depends on equipment size, your home’s layout, ductwork, and installation needs. Scottsdale is in Climate Zone 13, with design temperatures of 60°F for heating and 110°F for cooling. Arizona’s electricity rate, 14.9¢ per kWh, affects operating costs, not the installation quote.

Palmetto’s Comfort Plan has $0 upfront and predictable monthly payments, with maintenance, repairs, and warranty coverage included for the plan’s life. Direct purchase requires one upfront payment and gives you ownership; state or utility rebates may be available. Federal heat pump tax credits ended for systems installed after December 31, 2025, so none apply in 2026.

A heat pump can be financially worthwhile in Scottsdale, but savings depend on your current system, home efficiency, and energy use. Arizona electricity averages 14.9¢ per kWh, so compare estimated operating costs with your existing equipment. In Climate Zone 13, systems must handle a 110°F design cooling temperature and a 60°F design heating temperature.

Palmetto’s Comfort Plan has no upfront cost, a predictable monthly payment, and maintenance and repairs included. Buying outright costs more initially but gives you ownership and may qualify for state or utility rebates where available. No federal heat pump tax credit applies to systems installed in 2026, so weigh total costs over time.

Heat pumps in Scottsdale are installed by HVAC professionals who assess your home, size the system, and handle setup. Palmetto offers Scottsdale homeowners heat pump installation through its Comfort Plan and direct-purchase options. A qualified installer can account for the area’s Climate Zone 13 conditions, including a 110°F design cooling temperature and 60°F design heating temperature.

With the Comfort Plan, there is no upfront cost; the monthly payment includes maintenance, repairs, and warranty coverage for the plan’s life. Direct purchase means paying once and owning the equipment, with possible state or utility rebates where available. Arizona electricity averages 14.9¢ per kWh, so ask the installer to estimate operating costs for your home.

HVAC stands for heating, ventilation, and air conditioning—the overall system that manages indoor comfort. A heat pump is one type of HVAC equipment: it moves heat indoors in winter and outdoors in summer, providing both heating and cooling. Unlike a furnace paired with an air conditioner, it can handle both jobs in one system.

For Scottsdale homes, a heat pump can be sized for Climate Zone 13’s 60°F design heating temperature and 110°F design cooling temperature. At Arizona’s current electricity price of 14.9¢ per kWh, operating costs depend on system efficiency and household use. Palmetto offers a $0-upfront Comfort Plan with maintenance and repairs, or direct purchase and equipment ownership.