Nathan Healy
Certified by Nathan Healy
Updated: October 2026
Quality home solutions since 2011
Palmetto serves thousands of customers across 25 states with an over 85% approval rating

01

Benefits of Palmetto Heat Pumps

Say goodbye to clunky old systems and surprise repairs. Palmetto Comfort Plan gives you a brand-new heat pump, installation, and full support, all wrapped into one subscription.

Year round comfort

Year Round Comfort

A high-efficiency heat pump keeps your home cool in summer, warm in winter, and your energy use in check all year long.

Forget the maintenance

Forget the maintenance

With a Comfort Plan subscription, installation and maintenance are fully covered, no surprise bills, no weekend DIY.

Rewards for renewing

Rewards for renewing

Stick with us and earn credits toward your next system upgrade. It’s our way of saying thanks for building a cleaner, comfier future with us.

02

Tucson, AZ Heat Pump Load Calculator

Estimate your home’s heating and cooling needs with this square-foot calculator. It uses a 72°F indoor temperature, 110°F cooling design temperature, and 60°F heating design temperature—the ACCA-standard design conditions for Tucson, AZ. For an official Manual J load calculation and quote, get in touch with Palmetto’s team. Get in touch with our team for an official quote.

Step 1 of 3

Home location & size

Your home’s location and size directly impact heating needs.

Step 2 of 3

Home attributes

Step 3 of 3

Additional details

Description of what this means for context.

Estimated Heating Needs

Your home’s location falls within the a climate zone with the average extreme winter falling between 10° – 15° F.

Home Details

Get Started

Recommended equipment capacity

60,000 BTU

5 Tons

Calculated Cooling Mode

102,000 BTU

8.5 Tons

03

Buy it or finance it. Your comfort, your call

There's no wrong way to get cozy. Here's how the options stack up, so you can choose what works best for you.

Cash

Loan

Payment schedule $0 upfront, then monthly subscription Full price upfront $0 upfront, then monthly payment
Term length 10 or 12 years None Variable
End of term options Flexible with 25% renewal term credits to new system No credits to new system No credits to new system
Maintenance included
Eligible for incentives
Payment schedule $0 upfront, then monthly subscription
Term length 10 or 12 years
End of term options Flexible with 25% renewal term credits to new system
Maintenance included
Eligible for incentives

Cash

Payment schedule Full price upfront
Term length None
End of term options No credits to new system
Maintenance included
Eligible for incentives

Loan

Payment schedule $0 upfront, then monthly payment
Term length Variable
End of term options No credits to new system
Maintenance included
Eligible for incentives

Local Incentives

Tucson, AZ Heat Pump Rebates & Incentives

Local and federal incentive programs can significantly reduce the cost of a new heat pump system. Here are the programs available to Tucson homeowners.

Efficiency Arizona HEAR

Up to $8,000

The statewide program offers income-qualified households rebates for eligible heat pump upgrades. Applications are being accepted under updated guidelines that took effect September 1, 2026.

Eligibility: Households must meet the program’s income and other eligibility requirements, and the heat pump must meet program requirements. Under the current guidelines, rebates are limited to upgrades replacing existing electric appliances or heat pumps; gas-to-electric replacements are not eligible.

Learn more →

TEP Efficient Home

Up to $720

Tucson Electric Power offers an instant rebate for a qualifying high-efficiency heat pump installation.

Eligibility: Applicants must be TEP customers and use a participating Efficient Home Program contractor. The installation must meet program requirements, including retiring an older heating or cooling unit.

Learn more →

TEP Heat Pump Water Heater

$400

TEP offers a rebate for an eligible ENERGY STAR heat pump water heater with a wireless programmable timer or controller.

Eligibility: Applicants must be TEP residential customers, and the unit must be purchased and installed during the 2024–2026 program period. The installation must meet TEP requirements, including a licensed installer, required permitting, and programming the controller to avoid on-peak hours.

Learn more →

Eligible Tucson homeowners may find rebates through Efficiency Arizona and Tucson Electric Power, including incentives for qualifying heat pumps and heat pump water heaters. Palmetto can help homeowners identify applicable programs, navigate applications, and maximize eligible savings.

Incentive information is based on publicly available data as of 2026 and may change. Contact program administrators to verify current availability and eligibility requirements.

04

Climate Zones

USDA Hardiness Zone 13 reflects Tucson’s desert climate: winters are mild, while summers are hot. A design heating temperature of 60°F and design cooling temperature of 110°F mean heat pumps must handle high summer demand while meeting winter heating needs. Palmetto understands Tucson’s climate and can recommend the right system for local homes. Explore other climate zones below or enter your ZIP code to confirm your zone.

US Climate Zone Map
Your location

Climate Zone 1

Climate zone 1 is not typically seen within the United States outside of Alaska. It represents the coldest climates on the planet.

Climate Zone 1A

Avg. extreme winters: -60° to -55° F

Climate Zone 1B

Avg. extreme winters: -55° to -50° F

05

Tucson Electricity Prices

For Tucson homeowners, electricity rates matter—but so does how much energy your HVAC system uses.

Arizona’s average electricity price rose from 12.5 cents per kilowatt-hour in 2021 to 14.9 cents in 2024, a roughly 19% increase. It remained below the national average in each year shown.

Heat pumps can be 2–3 times more efficient than traditional HVAC systems, delivering heating or cooling with less electricity. That efficiency may help limit the impact of higher rates in Tucson.

Over a system’s lifetime, using less electricity for comfort may help keep energy costs more manageable as rates change. Actual results depend on your home, equipment, and utility plan.

Price of Energy: Arizona vs National Average

0¢
10¢
20¢
30¢
13.7¢
12.5¢
15.0¢
13.0¢
16.0¢
14.0¢
16.5¢
14.9¢
2021
2022
2023
2024
US Average
Arizona

Tucson Area Utility Providers

In Tucson, Tucson Electric Power (TEP) is the utility shown here. Its 2023 electricity price was 15¢ per kilowatt-hour; 2024 utility data isn’t available yet.

TEP’s 2023 price was 1¢ above Arizona’s 14¢ average and 1¢ below the national average of 16¢. These figures show the comparison, but not what caused the differences.

Heat pumps use electricity efficiently to move heat, which can help lower total energy spending compared with traditional HVAC—even when electricity costs are relatively high.

Tucson Utilities Electricity Rates

Tucson Electric Power
15.00¢
-6%
AZ Average
14.00¢
-12%
US Average
16.0¢
—
06

Palmetto Reviews

Ready to start saving with a heat pump?

Speak with a Palmetto heating & cooling expert to find out exactly how much you can save.

Get a Free Quote
Palmetto mobile app
07

Let our smart tools do the heavy lifting.

Get personalized tips, usage insights, project tracking, and that daily satisfaction of making your energy work smarter with the Palmetto mobile app.

  • Rewards for smarter energy usage
  • Energy insights & Dashboard
  • Personalized Savings Tools
  • Whole Home Energy Management
  • Support Whenever You Need It
Download the App
08

Repair versus replace

When a heat pump is in need of repair it is worth considering whether a replacement would be a better investment. While each case is unique, we generally recommend investing in a new unit when repairs exceed $5,000.

$5,000
Recommended repair threshold

A heat pump's lifetime is impacted by a number of factors including environment, use and the quality of the unit. It's important to choose the right unit for your climate zone and home's unique attributes.

When you are in need of repair, we recommend choosing a service provider that is an expert in the heat pump brand you have installed, and checking online reviews to ensure you are investing in the right level of service.

Potential repair Cost range Description
Capacitor Replacement $150 - $400 Common issue when unit struggles to start or makes a humming noise. Capacitors store the electrical energy needed to start the compressor and fan motors.
Refrigerant Recharge $250 - $750 Needed when the system loses cooling or heating efficiency due to low refrigerant levels. Includes leak detection, repair of minor leaks, and recharging the system to the manufacturer-specified level.
Reversing Valve Replacement $450 - $900 Required when the unit cannot switch between heating and cooling modes. The reversing valve directs refrigerant flow and is unique to heat pump systems.
Compressor Replacement $1,500 - $3,000 Major repair needed when the unit fails to heat or cool entirely. The compressor is the heart of the system, circulating refrigerant between the indoor and outdoor coils.
Evaporator/Condenser Coil Replacement $1,200 - $2,800 Replacement needed when coils develop leaks or corrosion that cannot be economically repaired. Coil damage reduces heat transfer efficiency and can cause refrigerant loss.
Control Board Replacement $500 - $1,200 Required when the system has electrical failures or erratic behavior. The control board manages all system operations including defrost cycles, fan speeds, and compressor staging.
Full System Replacement $4,500 - $8,000+ When repairs exceed the value of the unit or multiple major components fail simultaneously. Includes removal of the old system and installation of a new heat pump with updated refrigerant lines and electrical connections.

Ready to start saving with a heat pump?

Speak with a Palmetto heating & cooling expert to find out exactly how much you can save.

Get a Free Quote
09

Frequently Asked Questions

Yes—heat pumps can make sense in Tucson, providing efficient cooling during hot summers and heating during generally mild winters. Tucson’s Climate Zone 13 has a design cooling temperature of 110°F and a design heating temperature of 60°F. With Arizona electricity at 14.9¢ per kWh, operating costs depend on your home, equipment efficiency, and existing system.

Palmetto’s Comfort Plan has no upfront cost, predictable monthly payments, and includes maintenance, repairs, and warranty coverage for the life of the plan. With direct purchase, you own the equipment and may qualify for active state or utility rebates. Federal heat pump tax credits are not available for systems installed in 2026.

Heat pumps can be highly efficient in Tucson because they move heat instead of creating it, and the city’s mild 60°F design heating temperature lets them heat effectively for much of winter. They also provide cooling for summer design temperatures up to 110°F, when correct sizing and installation matter.

Efficiency varies by model, equipment condition, and how well the home is sealed; compare a unit’s heating and cooling efficiency ratings when choosing. At Arizona’s current electricity price of 14.9¢ per kWh, actual bills also depend on thermostat settings and use. Professional sizing helps a heat pump perform reliably through Tucson’s hottest days.

In Tucson, leasing through Palmetto’s Comfort Plan may suit homeowners who want no upfront cost, a predictable monthly payment, and maintenance, repairs, and warranty coverage included for the plan’s life. Buying requires a one-time payment but gives you outright ownership and may be preferable if you value control and can manage service costs.

Arizona electricity averages 14.9¢ per kWh, and Tucson’s Climate Zone 13 design temperatures—60°F for heating and 110°F for cooling—make efficient sizing important; compare the full payment and service terms, not just equipment cost. No federal heat pump tax credit is available for systems installed in 2026, though active state or utility rebates may apply to purchases.

Heat pump installation costs in Tucson depend on home size, equipment capacity, existing ducts, and electrical work, so an in-home assessment is needed for an accurate quote. Tucson’s Climate Zone 13, with design temperatures of 60°F for heating and 110°F for cooling, makes correct sizing important for comfort and efficiency.

Palmetto offers a Comfort Plan with $0 upfront cost, predictable monthly payments, and maintenance, repairs, and warranty coverage; or direct purchase, with equipment ownership and possible state or utility rebates where available. Arizona electricity averages 14.9¢ per kWh, affecting running costs. Federal heat pump tax credits ended for systems installed after Dec. 31, 2025, so none apply in 2026.

A heat pump can be financially worthwhile in Tucson, but savings depend on your current system, energy use, and installation cost. Arizona’s electricity price is 14.9¢ per kWh, so compare projected operating costs with your current heating and cooling bills. Tucson’s Climate Zone 13 has a 60°F design heating temperature and 110°F design cooling temperature, making cooling performance especially important.

Palmetto offers a direct purchase, which means paying upfront and owning the system, or a Comfort Plan with $0 upfront, predictable monthly payments, and maintenance, repairs, and warranty coverage for the plan’s life. State or utility rebates may be available; no federal heat pump tax credit applies to systems installed in 2026. Compare total costs and terms.

In Tucson, heat pumps are installed by HVAC contractors who assess the home, size equipment, and handle electrical and refrigerant connections and local requirements. Palmetto offers heat pump installation to Tucson homeowners through its Comfort Plan or direct purchase options.

Tucson is in Climate Zone 13, with design temperatures of 60°F for heating and 110°F for cooling, so proper sizing matters. Palmetto’s Comfort Plan has $0 upfront, monthly payments, and maintenance and repairs included; direct purchase means you own the equipment and may qualify for state or utility rebates where available.

HVAC is the broad term for a home’s heating, ventilation, and air conditioning equipment. A heat pump is one type of HVAC system: it moves heat to warm your home in winter and reverses direction to cool it in summer. So, a heat pump is HVAC equipment, not an alternative to HVAC.

In Tucson, where Climate Zone 13’s design temperatures are about 60°F for heating and 110°F for cooling, a heat pump can provide both functions in one system. Homeowners can get one through Palmetto’s Comfort Plan or buy the equipment outright; purchases may qualify for state or utility rebates where available.