Nathan Healy
Certified by Nathan Healy
Updated: October 2026
Quality home solutions since 2011
Palmetto serves thousands of customers across 25 states with an over 85% approval rating

01

Benefits of Palmetto Heat Pumps

Say goodbye to clunky old systems and surprise repairs. Palmetto Comfort Plan gives you a brand-new heat pump, installation, and full support, all wrapped into one subscription.

Year round comfort

Year Round Comfort

A high-efficiency heat pump keeps your home cool in summer, warm in winter, and your energy use in check all year long.

Forget the maintenance

Forget the maintenance

With a Comfort Plan subscription, installation and maintenance are fully covered, no surprise bills, no weekend DIY.

Rewards for renewing

Rewards for renewing

Stick with us and earn credits toward your next system upgrade. It’s our way of saying thanks for building a cleaner, comfier future with us.

02

San Jose, CA Heat Pump Load Calculator

This square-foot calculator estimates your home’s heating and cooling needs; it’s a starting point, not a final equipment size. It uses 72°F indoors and San Jose’s ACCA-standard design temperatures: 95°F outdoors for cooling and 33°F for heating. For an official Manual J load calculation and quote, contact Palmetto’s team. Get in touch with our team for an official quote.

Step 1 of 3

Home location & size

Your home’s location and size directly impact heating needs.

Step 2 of 3

Home attributes

Step 3 of 3

Additional details

Description of what this means for context.

Estimated Heating Needs

Your home’s location falls within the a climate zone with the average extreme winter falling between 10° – 15° F.

Home Details

Get Started

Recommended equipment capacity

60,000 BTU

5 Tons

Calculated Cooling Mode

102,000 BTU

8.5 Tons

03

Buy it or finance it. Your comfort, your call

There's no wrong way to get cozy. Here's how the options stack up, so you can choose what works best for you.

Cash

Loan

Payment schedule $0 upfront, then monthly subscription Full price upfront $0 upfront, then monthly payment
Term length 10 or 12 years None Variable
End of term options Flexible with 25% renewal term credits to new system No credits to new system No credits to new system
Maintenance included
Eligible for incentives
Payment schedule $0 upfront, then monthly subscription
Term length 10 or 12 years
End of term options Flexible with 25% renewal term credits to new system
Maintenance included
Eligible for incentives

Cash

Payment schedule Full price upfront
Term length None
End of term options No credits to new system
Maintenance included
Eligible for incentives

Loan

Payment schedule $0 upfront, then monthly payment
Term length Variable
End of term options No credits to new system
Maintenance included
Eligible for incentives

Local Incentives

San Jose, CA Heat Pump Rebates & Incentives

Local and federal incentive programs can significantly reduce the cost of a new heat pump system. Here are the programs available to San Jose homeowners.

SJCE EcoHome Rebate

Up to $4,000

San José Clean Energy offers rebates for replacing gas-powered heating and cooling systems with heat pump HVAC, or gas water heaters with heat pump water heaters. A limited-time $500 heat pump water heater bonus is available from September 1 through October 31, 2026.

Eligibility: Applicants must be current San José Clean Energy customers and replace existing gas-powered equipment in an eligible residence. Rebate funds must be reserved before installation; enhanced amounts may be available to qualifying Environmental Justice Community residents.

Learn more →

San José Clean Energy’s EcoHome Rebate offers active incentives for qualifying heat pump HVAC and water heater installations, including a limited-time water heater bonus through October 31, 2026. Palmetto can help homeowners identify eligible upgrades, navigate the application process, and maximize available rebates.

Incentive information is based on publicly available data as of 2026 and may change. Contact program administrators to verify current availability and eligibility requirements.

04

Climate Zones

San Jose is in USDA Hardiness Zone 10, with mild winters and summers that can bring hot spells. The design temperatures—33°F for heating and 95°F for cooling—help indicate what a heat pump must handle, so sizing should provide winter comfort and reliable cooling on hotter days. Palmetto understands San Jose’s climate and can recommend a suitable system. Explore other climate zones below or enter your ZIP code to confirm yours.

US Climate Zone Map
Your location

Climate Zone 1

Climate zone 1 is not typically seen within the United States outside of Alaska. It represents the coldest climates on the planet.

Climate Zone 1A

Avg. extreme winters: -60° to -55° F

Climate Zone 1B

Avg. extreme winters: -55° to -50° F

05

San Jose Electricity Prices

Electricity rates can shape the long-term cost of keeping a San Jose home comfortable.

California’s average residential electricity price rose from 22.8¢ per kWh in 2021 to 31.9¢ in 2024. By comparison, the U.S. average climbed from 13.7¢ to 16.5¢.

Heat pumps move heat rather than create it, so they can deliver two to three times more heating or cooling per unit of electricity than traditional HVAC systems. Using less electricity for comfort can help offset high rates.

Over time, a properly sized heat pump can use less electricity for heating and cooling than traditional systems, helping limit exposure to future rate increases. Actual savings depend on your home, usage, utility rates, and existing equipment.

Price of Energy: California vs National Average

0¢
10¢
20¢
30¢
40¢
13.7¢
22.8¢
15.0¢
25.8¢
16.0¢
29.5¢
16.5¢
31.9¢
2021
2022
2023
2024
US Average
California

San Jose Area Utility Providers

For San Jose homes served by PG&E, electricity averaged 34¢ per kWh in 2023. This is the latest utility data available; the chart compares it with 2023 California and U.S. averages.

PG&E’s 2023 rate was 4.5¢ above California’s 29.5¢ average and 18¢ above the national average of 16¢. Differences can reflect utility costs and rate structures.

Even where electricity costs more, a heat pump’s high efficiency can mean less energy use for heating and cooling than traditional HVAC, potentially reducing total energy spending. Actual costs depend on your home and energy use.

San Jose Utilities Electricity Rates

PG&E
34.00¢
+112%
CA Average
29.50¢
+84%
US Average
16.0¢
—
06

Palmetto Reviews

Ready to start saving with a heat pump?

Speak with a Palmetto heating & cooling expert to find out exactly how much you can save.

Get a Free Quote
Palmetto mobile app
07

Let our smart tools do the heavy lifting.

Get personalized tips, usage insights, project tracking, and that daily satisfaction of making your energy work smarter with the Palmetto mobile app.

  • Rewards for smarter energy usage
  • Energy insights & Dashboard
  • Personalized Savings Tools
  • Whole Home Energy Management
  • Support Whenever You Need It
Download the App
08

Repair versus replace

When a heat pump is in need of repair it is worth considering whether a replacement would be a better investment. While each case is unique, we generally recommend investing in a new unit when repairs exceed $5,000.

$5,000
Recommended repair threshold

A heat pump's lifetime is impacted by a number of factors including environment, use and the quality of the unit. It's important to choose the right unit for your climate zone and home's unique attributes.

When you are in need of repair, we recommend choosing a service provider that is an expert in the heat pump brand you have installed, and checking online reviews to ensure you are investing in the right level of service.

Potential repair Cost range Description
Capacitor Replacement $150 - $400 Common issue when unit struggles to start or makes a humming noise. Capacitors store the electrical energy needed to start the compressor and fan motors.
Refrigerant Recharge $250 - $750 Needed when the system loses cooling or heating efficiency due to low refrigerant levels. Includes leak detection, repair of minor leaks, and recharging the system to the manufacturer-specified level.
Reversing Valve Replacement $450 - $900 Required when the unit cannot switch between heating and cooling modes. The reversing valve directs refrigerant flow and is unique to heat pump systems.
Compressor Replacement $1,500 - $3,000 Major repair needed when the unit fails to heat or cool entirely. The compressor is the heart of the system, circulating refrigerant between the indoor and outdoor coils.
Evaporator/Condenser Coil Replacement $1,200 - $2,800 Replacement needed when coils develop leaks or corrosion that cannot be economically repaired. Coil damage reduces heat transfer efficiency and can cause refrigerant loss.
Control Board Replacement $500 - $1,200 Required when the system has electrical failures or erratic behavior. The control board manages all system operations including defrost cycles, fan speeds, and compressor staging.
Full System Replacement $4,500 - $8,000+ When repairs exceed the value of the unit or multiple major components fail simultaneously. Includes removal of the old system and installation of a new heat pump with updated refrigerant lines and electrical connections.

Ready to start saving with a heat pump?

Speak with a Palmetto heating & cooling expert to find out exactly how much you can save.

Get a Free Quote
09

Frequently Asked Questions

Yes—heat pumps can suit San Jose’s mild winters and warm summers. The area is in Climate Zone 10, with design temperatures of 33°F for heating and 95°F for cooling. California electricity averages 31.9¢ per kWh, so actual operating costs depend on your rates, equipment efficiency, and current heating system.

Palmetto offers a Comfort Plan with no upfront cost, predictable monthly payments, and maintenance and repairs included, or direct purchase, which may qualify for state or utility rebates where available. For systems installed in 2026, federal heat pump tax credits are no longer available. Compare quotes and expected costs before choosing.

Heat pumps can be highly efficient in San Jose because the city’s mild climate lets them move heat without often facing extreme cold. In California Climate Zone 10, the design heating temperature is 33°F and the design cooling temperature is 95°F. A properly sized system can provide both heating and cooling efficiently across these conditions.

Actual energy use depends on the home, equipment efficiency, thermostat settings, and installation quality. California electricity currently costs 31.9¢ per kWh, so efficiency can help manage—but does not guarantee—lower bills. Palmetto offers a Comfort Plan with maintenance and repairs included, or direct purchase, which gives the homeowner ownership.

Neither option is best for every San Jose homeowner: lease through Palmetto’s Comfort Plan if you prefer $0 upfront, predictable monthly payments, and maintenance, repairs, and warranty coverage included for the plan’s life. Buy if you can pay upfront and want to own the heat pump outright.

San Jose’s Climate Zone 10 has a 33°F design heating temperature and 95°F design cooling temperature; California electricity costs 31.9¢ per kWh, so consider expected energy use as well as upfront cost. When buying, check whether state or utility rebates apply. No federal heat pump tax credit is available for systems installed in 2026.

Heat pump costs in San Jose depend on home size, system capacity, existing ductwork, and installation needs, so an in-home assessment is needed for a reliable quote. The area’s Climate Zone 10 design temperatures—33°F for heating and 95°F for cooling—help determine the equipment your home requires.

Palmetto’s Comfort Plan has $0 upfront cost, predictable monthly payments, and maintenance, repairs, and warranty coverage. Direct purchase requires an upfront payment and may qualify for available state or utility rebates. California electricity costs 31.9¢ per kWh; no federal heat pump tax credit is available for systems installed in 2026.

A heat pump can be financially worthwhile in San Jose, but savings depend on your current heating system, energy use, and utility rates. California electricity costs 31.9¢ per kWh, so compare estimated operating costs with your existing equipment. Climate Zone 10’s 33°F heating design temperature generally supports efficient heat-pump operation.

With Palmetto’s Comfort Plan, there’s no upfront cost, and predictable monthly payments include maintenance, repairs, and warranty coverage. Buying outright means owning the system and may qualify for active state or utility rebates. Federal heat-pump tax credits ended for systems installed after December 31, 2025, so no federal credit applies in 2026.

Homeowners in San Jose can get a heat pump installed through Palmetto, with the project completed by qualified HVAC professionals. These specialists assess the home, recommend equipment sized for its heating and cooling needs, and install the system. Ask for an in-home evaluation and a clear estimate before choosing an installer.

San Jose is in Climate Zone 10, with design temperatures of 33°F for heating and 95°F for cooling, so sizing should account for both seasonal needs. Palmetto offers a $0-upfront Comfort Plan with maintenance, repairs, and warranty coverage for the life of the plan, or direct purchase. Owners may qualify for active state or utility rebates.

HVAC stands for heating, ventilation, and air conditioning—the broad system that manages indoor temperature, airflow, and air quality. A heat pump is one type of HVAC equipment: it moves heat to warm a home in winter and reverses direction to cool it in summer, rather than generating heat by burning fuel.

San Jose is in Climate Zone 10, with design temperatures of 33°F for heating and 95°F for cooling, so proper sizing matters. At California’s 31.9¢-per-kWh electricity price, running costs depend on equipment efficiency and use. Palmetto offers a $0-upfront Comfort Plan with maintenance and repairs included, or direct purchase, which may qualify for state or utility rebates.