Nathan Healy
Certified by Nathan Healy
Updated: October 2026
Quality home solutions since 2011
Palmetto serves thousands of customers across 25 states with an over 85% approval rating

01

Benefits of Palmetto Heat Pumps

Say goodbye to clunky old systems and surprise repairs. Palmetto Comfort Plan gives you a brand-new heat pump, installation, and full support, all wrapped into one subscription.

Year round comfort

Year Round Comfort

A high-efficiency heat pump keeps your home cool in summer, warm in winter, and your energy use in check all year long.

Forget the maintenance

Forget the maintenance

With a Comfort Plan subscription, installation and maintenance are fully covered, no surprise bills, no weekend DIY.

Rewards for renewing

Rewards for renewing

Stick with us and earn credits toward your next system upgrade. It’s our way of saying thanks for building a cleaner, comfier future with us.

02

Alpharetta, GA Heat Pump Load Calculator

This square-foot tool approximates your home’s heating and cooling needs. It assumes 72°F indoors, a 95°F outdoor cooling design temperature, and a 14°F outdoor heating design temperature—the ACCA-standard design conditions for Alpharetta, GA. Contact Palmetto’s team for an official Manual J load calculation and quote. Get in touch with our team for an official quote.

Step 1 of 3

Home location & size

Your home’s location and size directly impact heating needs.

Step 2 of 3

Home attributes

Step 3 of 3

Additional details

Description of what this means for context.

Estimated Heating Needs

Your home’s location falls within the a climate zone with the average extreme winter falling between 10° – 15° F.

Home Details

Get Started

Recommended equipment capacity

60,000 BTU

5 Tons

Calculated Cooling Mode

102,000 BTU

8.5 Tons

03

Buy it or finance it. Your comfort, your call

There's no wrong way to get cozy. Here's how the options stack up, so you can choose what works best for you.

Cash

Loan

Payment schedule $0 upfront, then monthly subscription Full price upfront $0 upfront, then monthly payment
Term length 10 or 12 years None Variable
End of term options Flexible with 25% renewal term credits to new system No credits to new system No credits to new system
Maintenance included
Eligible for incentives
Payment schedule $0 upfront, then monthly subscription
Term length 10 or 12 years
End of term options Flexible with 25% renewal term credits to new system
Maintenance included
Eligible for incentives

Cash

Payment schedule Full price upfront
Term length None
End of term options No credits to new system
Maintenance included
Eligible for incentives

Loan

Payment schedule $0 upfront, then monthly payment
Term length Variable
End of term options No credits to new system
Maintenance included
Eligible for incentives

Local Incentives

Alpharetta, GA Heat Pump Rebates & Incentives

Local and federal incentive programs can significantly reduce the cost of a new heat pump system. Here are the programs available to Alpharetta homeowners.

Georgia Home Efficiency Rebates

Up to $16,000

This statewide program can rebate qualifying whole-home efficiency projects that include heat pumps. The amount depends on modeled energy savings and household income.

Eligibility: Available to Georgia residents upgrading a primary single-family or multifamily home through a program-approved contractor. The project must meet the program’s energy-savings requirements; income affects the rebate limit and share of project costs covered.

Learn more →

Georgia Power HEIP

Up to $1,500

Georgia Power’s 2026 Home Energy Improvement Program offers rebates for qualifying conversions to air-source and ground-source heat pumps. The air-source conversion rebate is for replacing an electric furnace.

Eligibility: The home must receive Georgia Power residential service. Air-source conversions must replace an electric furnace and be installed by a licensed HVAC installer using qualifying AHRI-listed equipment; apply within 60 days, and program conditions and annual caps apply.

Learn more →

Sawnee EMC Heat Pump Rebate

Up to $100/ton

Sawnee EMC offers a 2026 rebate for qualifying air-source heat pumps installed in existing homes. The unit must meet Sawnee’s efficiency requirements and have a Sawnee load-management switch.

Eligibility: Applicants must be Sawnee EMC members and install a qualifying heat pump rated at least 16.2 SEER2. Work must be completed in 2026; rebates are subject to funds availability and Sawnee inspection or verification.

Learn more →

Georgia’s active Home Efficiency Rebates can help with qualifying whole-home upgrades that include heat pumps, while Georgia Power and Sawnee EMC offer additional incentives for eligible customers in their service areas. Palmetto can help homeowners check eligibility, plan qualifying installations, and apply for available rebates to maximize savings.

Incentive information is based on publicly available data as of 2026 and may change. Contact program administrators to verify current availability and eligibility requirements.

04

Climate Zones

Alpharetta is in USDA Hardiness Zone 8: winters are generally mild, with occasional cold snaps, and summers are hot and humid. The 14°F heating and 95°F cooling design temperatures help guide heat pump sizing, so a system can manage occasional cold snaps and summer demand. Palmetto knows Alpharetta's climate and can recommend a suitable system. Explore other zones below or enter your ZIP code to confirm your zone.

US Climate Zone Map
Your location

Climate Zone 1

Climate zone 1 is not typically seen within the United States outside of Alaska. It represents the coldest climates on the planet.

Climate Zone 1A

Avg. extreme winters: -60° to -55° F

Climate Zone 1B

Avg. extreme winters: -55° to -50° F

05

Alpharetta Electricity Prices

For Alpharetta homeowners, electricity prices are worth watching—not just for today, but for the years ahead.

Georgia’s average electricity price rose from 12.5 cents per kilowatt-hour in 2021 to 14.1 cents in 2024, despite a small dip in 2023. It remained below the 2024 U.S. average of 16.5 cents.

A heat pump can help manage electricity use: it moves heat rather than generating it, and can deliver 2–3 times more heating or cooling per unit of electricity than traditional HVAC systems.

Because a more efficient system uses less electricity to maintain comfort, a heat pump may help limit the impact of future rate increases. Long-term results depend on your home, usage, and utility rates.

Price of Energy: Georgia vs National Average

0¢
10¢
20¢
30¢
13.7¢
12.5¢
15.0¢
13.8¢
16.0¢
13.7¢
16.5¢
14.1¢
2021
2022
2023
2024
US Average
Georgia

Alpharetta Area Utility Providers

Alpharetta homeowners may get electricity from Georgia Power or Sawnee EMC. The latest available figures are from 2023: 14.6¢ and 12.6¢ per kWh, respectively. 2024 utility data is not yet available.

Georgia Power’s rate was above Georgia’s 13.70¢ average but below the 16.0¢ national average. Sawnee EMC’s rate was below both. These figures show the comparisons; they don’t explain what drives each utility’s pricing.

A heat pump’s high efficiency can help manage electricity costs. By using less energy than traditional HVAC to heat and cool a home, it can reduce total energy spending, even where electricity rates are higher.

Alpharetta Utilities Electricity Rates

Georgia Power
14.60¢
-9%
Sawnee EMC
12.60¢
-21%
GA Average
13.70¢
-14%
US Average
16.0¢
—
06

Palmetto Reviews

Ready to start saving with a heat pump?

Speak with a Palmetto heating & cooling expert to find out exactly how much you can save.

Get a Free Quote
Palmetto mobile app
07

Let our smart tools do the heavy lifting.

Get personalized tips, usage insights, project tracking, and that daily satisfaction of making your energy work smarter with the Palmetto mobile app.

  • Rewards for smarter energy usage
  • Energy insights & Dashboard
  • Personalized Savings Tools
  • Whole Home Energy Management
  • Support Whenever You Need It
Download the App
08

Repair versus replace

When a heat pump is in need of repair it is worth considering whether a replacement would be a better investment. While each case is unique, we generally recommend investing in a new unit when repairs exceed $5,000.

$5,000
Recommended repair threshold

A heat pump's lifetime is impacted by a number of factors including environment, use and the quality of the unit. It's important to choose the right unit for your climate zone and home's unique attributes.

When you are in need of repair, we recommend choosing a service provider that is an expert in the heat pump brand you have installed, and checking online reviews to ensure you are investing in the right level of service.

Potential repair Cost range Description
Capacitor Replacement $150 - $400 Common issue when unit struggles to start or makes a humming noise. Capacitors store the electrical energy needed to start the compressor and fan motors.
Refrigerant Recharge $250 - $750 Needed when the system loses cooling or heating efficiency due to low refrigerant levels. Includes leak detection, repair of minor leaks, and recharging the system to the manufacturer-specified level.
Reversing Valve Replacement $450 - $900 Required when the unit cannot switch between heating and cooling modes. The reversing valve directs refrigerant flow and is unique to heat pump systems.
Compressor Replacement $1,500 - $3,000 Major repair needed when the unit fails to heat or cool entirely. The compressor is the heart of the system, circulating refrigerant between the indoor and outdoor coils.
Evaporator/Condenser Coil Replacement $1,200 - $2,800 Replacement needed when coils develop leaks or corrosion that cannot be economically repaired. Coil damage reduces heat transfer efficiency and can cause refrigerant loss.
Control Board Replacement $500 - $1,200 Required when the system has electrical failures or erratic behavior. The control board manages all system operations including defrost cycles, fan speeds, and compressor staging.
Full System Replacement $4,500 - $8,000+ When repairs exceed the value of the unit or multiple major components fail simultaneously. Includes removal of the old system and installation of a new heat pump with updated refrigerant lines and electrical connections.

Ready to start saving with a heat pump?

Speak with a Palmetto heating & cooling expert to find out exactly how much you can save.

Get a Free Quote
09

Frequently Asked Questions

Yes—heat pumps can make sense in Alpharetta because they provide efficient heating through the area’s generally mild winters and air conditioning in summer. Alpharetta is in Climate Zone 8, with a design heating temperature of 14°F and design cooling temperature of 95°F; proper system sizing helps maintain comfort during colder and hotter periods.

At Georgia’s electricity price of 14.1¢ per kWh, running costs depend on equipment and utility rates. Palmetto offers a $0-upfront Comfort Plan with predictable payments, maintenance and repairs for the plan’s life, plus warranty coverage, or direct purchase with ownership and possible active state or utility rebates. No federal heat-pump tax credit is available for systems installed in 2026.

Heat pumps are generally efficient in Alpharetta because the area’s winters are mild compared with colder regions, and a heat pump moves heat rather than generating it directly. Alpharetta is listed in Climate Zone 8, with design temperatures of 14°F for heating and 95°F for cooling; properly sized equipment can serve both seasons.

At Georgia’s current electricity price of 14.1¢ per kWh, operating costs depend on a system’s efficiency, home insulation, and how it is used. Palmetto offers a Comfort Plan with no upfront cost and maintenance and repairs included, or direct purchase, which gives homeowners ownership and may qualify for active state or utility rebates.

Choose Palmetto’s Comfort Plan lease if you prefer $0 upfront, predictable monthly payments, and maintenance, repairs, and warranty coverage for the plan’s life. Buy outright if you want to own the heat pump and can manage the upfront cost. In Alpharetta, either option should be sized for local heating and cooling conditions.

Georgia electricity averages 14.1¢ per kWh, and Alpharetta’s Climate Zone 8 design temperatures are 14°F for heating and 95°F for cooling; ask an installer to assess efficiency and operating costs for your home. For systems installed in 2026, no federal heat pump tax credit is available; direct purchasers may qualify for active state or utility rebates.

There isn’t one fixed heat pump installation price in Alpharetta: the total depends on your home’s size, insulation, existing ductwork, and equipment needs. Palmetto offers a Comfort Plan with $0 upfront and a predictable monthly payment, or direct purchase with a one-time upfront cost; get a home assessment for a tailored quote.

For operating-cost planning, Georgia electricity is 14.1¢ per kWh; your bill depends on usage and system efficiency. Alpharetta’s Climate Zone 8 design temperatures—14°F for heating and 95°F for cooling—help guide sizing. The Comfort Plan includes maintenance and repairs; direct-purchase owners may qualify for state or utility rebates. No federal tax credit applies to systems installed in 2026.

A heat pump can be financially worthwhile in Alpharetta, but savings depend on your current system, utility rates, and installation cost. Georgia electricity is 14.1¢ per kWh, so compare expected operating costs with your existing heating and cooling. Alpharetta’s Climate Zone 8 design temperatures—14°F for heating and 95°F for cooling—make proper sizing important.

Palmetto’s Comfort Plan has no upfront cost and includes predictable monthly payments, maintenance, repairs, and warranty coverage. Direct purchase means owning the equipment and may qualify for state or utility rebates where available. No federal heat pump tax credit applies to systems installed in 2026, so weigh the full cost against projected energy and repair expenses.

In Alpharetta, heat pumps are installed by qualified HVAC professionals who assess your home, size the system, and complete setup. Palmetto offers heat pump installation through its Comfort Plan or a direct purchase option, where the homeowner owns the equipment outright.

The right installer should size equipment for Alpharetta’s Climate Zone 8 conditions, including a 14°F design heating temperature and 95°F design cooling temperature. Palmetto’s Comfort Plan has no upfront cost and includes predictable monthly payments, maintenance, repairs, and warranty coverage for the life of the plan. Direct purchase may qualify for state or utility rebates where available.

HVAC stands for heating, ventilation, and air conditioning—the broad set of equipment that manages indoor comfort. A heat pump is one type of HVAC system: it moves heat rather than generating it by burning fuel, and a reversing valve lets it provide both heating and cooling. A traditional setup may use a furnace and a separate air conditioner.

In Alpharetta’s Climate Zone 8, design temperatures are 14°F for heating and 95°F for cooling, so a heat pump should be selected for local conditions. Palmetto offers installation through a Comfort Plan, with no upfront cost and maintenance and repairs included, or through direct purchase, where you own the equipment.