Nathan Healy
Certified by Nathan Healy
Updated: October 2026
Quality home solutions since 2011
Palmetto serves thousands of customers across 25 states with an over 85% approval rating

01

Benefits of Palmetto Heat Pumps

Say goodbye to clunky old systems and surprise repairs. Palmetto Comfort Plan gives you a brand-new heat pump, installation, and full support, all wrapped into one subscription.

Year round comfort

Year Round Comfort

A high-efficiency heat pump keeps your home cool in summer, warm in winter, and your energy use in check all year long.

Forget the maintenance

Forget the maintenance

With a Comfort Plan subscription, installation and maintenance are fully covered, no surprise bills, no weekend DIY.

Rewards for renewing

Rewards for renewing

Stick with us and earn credits toward your next system upgrade. It’s our way of saying thanks for building a cleaner, comfier future with us.

02

Atlanta, GA Heat Pump Load Calculator

This calculator uses the square-foot method to estimate home heating and cooling needs. It assumes 72°F indoors, a 95°F summer design temperature, and a 14°F winter design temperature—the ACCA-standard design conditions for Atlanta, GA. For an official Manual J load calculation and quote, get in touch with Palmetto’s team. Get in touch with our team for an official quote.

Step 1 of 3

Home location & size

Your home’s location and size directly impact heating needs.

Step 2 of 3

Home attributes

Step 3 of 3

Additional details

Description of what this means for context.

Estimated Heating Needs

Your home’s location falls within the a climate zone with the average extreme winter falling between 10° – 15° F.

Home Details

Get Started

Recommended equipment capacity

60,000 BTU

5 Tons

Calculated Cooling Mode

102,000 BTU

8.5 Tons

03

Buy it or finance it. Your comfort, your call

There's no wrong way to get cozy. Here's how the options stack up, so you can choose what works best for you.

Cash

Loan

Payment schedule $0 upfront, then monthly subscription Full price upfront $0 upfront, then monthly payment
Term length 10 or 12 years None Variable
End of term options Flexible with 25% renewal term credits to new system No credits to new system No credits to new system
Maintenance included
Eligible for incentives
Payment schedule $0 upfront, then monthly subscription
Term length 10 or 12 years
End of term options Flexible with 25% renewal term credits to new system
Maintenance included
Eligible for incentives

Cash

Payment schedule Full price upfront
Term length None
End of term options No credits to new system
Maintenance included
Eligible for incentives

Loan

Payment schedule $0 upfront, then monthly payment
Term length Variable
End of term options No credits to new system
Maintenance included
Eligible for incentives

Local Incentives

Atlanta, GA Heat Pump Rebates & Incentives

Local and federal incentive programs can significantly reduce the cost of a new heat pump system. Here are the programs available to Atlanta homeowners.

Georgia Home Efficiency Rebates

Up to $16,000

Statewide whole-home efficiency rebates can include qualifying heat-pump upgrades; the award depends on modeled energy savings and household income.

Eligibility: Available for a primary Georgia residence, with households at any income potentially eligible and higher rebate coverage for households below 80% of area median income. A program-approved contractor must assess and lead the retrofit, which must meet program energy-savings requirements.

Learn more →

Georgia Power HEIP

Up to $1,500

Georgia Power's 2026 Home Energy Improvement Program offers a rebate for converting an electric furnace to an air-source heat pump.

Eligibility: The home must have Georgia Power residential service, and the qualifying air-source heat pump must replace an electric furnace and be installed by a licensed HVAC installer. The rebate covers 50% of cost, and total program rebates are capped at $2,500 per customer per year.

Learn more →

Walton EMC Heat Pump Rebate

$200

Walton EMC offers a rebate for converting an existing home's fossil-fuel heating system to an all-electric heat pump.

Eligibility: The homeowner must receive electric service from Walton EMC. The replacement must meet the cooperative's efficiency requirements; dual-fuel heat pumps do not qualify.

Learn more →

Jackson EMC Heat Pump Rebate

Up to $800

Jackson EMC offers rebates for qualifying whole-home heat pumps and mini-split heat pumps, with mini-split amounts based on capacity.

Eligibility: Available to Jackson EMC members for qualifying systems in homes at least three years old. Equipment must be ENERGY STAR rated, total electric, and at least 15.2 SEER2; dual-fuel systems are excluded, and applications must be submitted in the purchase year while funding remains.

Learn more →

Atlanta-area homeowners may qualify for Georgia's Home Efficiency Rebates or utility-specific incentives from Georgia Power, Walton EMC, or Jackson EMC, depending on their electric provider and project. Georgia's HEAR program is not accepting new applications, and federal homeowner heat-pump tax credits ended for systems installed after December 31, 2025. Palmetto can help homeowners identify applicable programs, apply, and maximize available rebates.

Incentive information is based on publicly available data as of 2026 and may change. Contact program administrators to verify current availability and eligibility requirements.

04

Climate Zones

Atlanta’s USDA Hardiness Zone 8 brings hot, humid summers and generally mild winters, though cold snaps do occur. For heat pump planning, the design temperatures—14°F for heating and 95°F for cooling—help determine the capacity and equipment needed to handle both. Palmetto understands Atlanta’s climate and can recommend a system suited to local conditions. Explore other zones below or enter your ZIP code to confirm yours.

US Climate Zone Map
Your location

Climate Zone 1

Climate zone 1 is not typically seen within the United States outside of Alaska. It represents the coldest climates on the planet.

Climate Zone 1A

Avg. extreme winters: -60° to -55° F

Climate Zone 1B

Avg. extreme winters: -55° to -50° F

05

Atlanta Electricity Prices

For Atlanta homeowners, electricity rates are worth watching—especially when heating and cooling use so much energy.

Georgia’s average electricity price rose from 12.5 cents per kilowatt-hour in 2021 to 14.1 cents in 2024, despite a small dip in 2023. In 2024, it was below the 16.5-cent national average.

A heat pump can make each kilowatt-hour go further, often delivering two to three times as much heating or cooling per unit of electricity as conventional electric equipment.

Using less electricity for comfort can help manage energy costs over time. Actual savings depend on your home, equipment, electricity rates, and how you use your system.

Price of Energy: Georgia vs National Average

0¢
10¢
20¢
30¢
13.7¢
12.5¢
15.0¢
13.8¢
16.0¢
13.7¢
16.5¢
14.1¢
2021
2022
2023
2024
US Average
Georgia

Atlanta Area Utility Providers

Atlanta-area customers may use Cobb EMC, Georgia Power, GreyStone Power, Jackson EMC, Sawnee EMC, Snapping Shoals EMC, or Walton EMC. Latest available figures are from 2023: rates ranged from 11.7¢ to 14.6¢/kWh, versus 13.7¢ statewide and 16.0¢ nationally.

Provider rates vary, so Atlanta-area customers do not share one electricity price. Georgia Power’s 14.6¢/kWh exceeded Georgia’s 13.7¢ average; the other six providers ranged from 11.7¢ to 13.4¢. All seven were below the 16.0¢ national average.

A heat pump’s high efficiency can limit electricity use for heating and cooling, which may reduce total energy spending compared with traditional HVAC—even where electricity rates are higher. Actual savings depend on the home, system, and usage.

Atlanta Utilities Electricity Rates

Cobb EMC
11.70¢
-27%
Georgia Power
14.60¢
-9%
GreyStone Power
12.00¢
-25%
Jackson EMC
12.00¢
-25%
Sawnee EMC
12.60¢
-21%
Snapping Shoals EMC
12.40¢
-22%
Walton EMC
13.40¢
-16%
GA Average
13.70¢
-14%
US Average
16.0¢
—
06

Palmetto Reviews

Ready to start saving with a heat pump?

Speak with a Palmetto heating & cooling expert to find out exactly how much you can save.

Get a Free Quote
Palmetto mobile app
07

Let our smart tools do the heavy lifting.

Get personalized tips, usage insights, project tracking, and that daily satisfaction of making your energy work smarter with the Palmetto mobile app.

  • Rewards for smarter energy usage
  • Energy insights & Dashboard
  • Personalized Savings Tools
  • Whole Home Energy Management
  • Support Whenever You Need It
Download the App
08

Repair versus replace

When a heat pump is in need of repair it is worth considering whether a replacement would be a better investment. While each case is unique, we generally recommend investing in a new unit when repairs exceed $5,000.

$5,000
Recommended repair threshold

A heat pump's lifetime is impacted by a number of factors including environment, use and the quality of the unit. It's important to choose the right unit for your climate zone and home's unique attributes.

When you are in need of repair, we recommend choosing a service provider that is an expert in the heat pump brand you have installed, and checking online reviews to ensure you are investing in the right level of service.

Potential repair Cost range Description
Capacitor Replacement $150 - $400 Common issue when unit struggles to start or makes a humming noise. Capacitors store the electrical energy needed to start the compressor and fan motors.
Refrigerant Recharge $250 - $750 Needed when the system loses cooling or heating efficiency due to low refrigerant levels. Includes leak detection, repair of minor leaks, and recharging the system to the manufacturer-specified level.
Reversing Valve Replacement $450 - $900 Required when the unit cannot switch between heating and cooling modes. The reversing valve directs refrigerant flow and is unique to heat pump systems.
Compressor Replacement $1,500 - $3,000 Major repair needed when the unit fails to heat or cool entirely. The compressor is the heart of the system, circulating refrigerant between the indoor and outdoor coils.
Evaporator/Condenser Coil Replacement $1,200 - $2,800 Replacement needed when coils develop leaks or corrosion that cannot be economically repaired. Coil damage reduces heat transfer efficiency and can cause refrigerant loss.
Control Board Replacement $500 - $1,200 Required when the system has electrical failures or erratic behavior. The control board manages all system operations including defrost cycles, fan speeds, and compressor staging.
Full System Replacement $4,500 - $8,000+ When repairs exceed the value of the unit or multiple major components fail simultaneously. Includes removal of the old system and installation of a new heat pump with updated refrigerant lines and electrical connections.

Ready to start saving with a heat pump?

Speak with a Palmetto heating & cooling expert to find out exactly how much you can save.

Get a Free Quote
09

Frequently Asked Questions

Yes. Heat pumps can make sense in Atlanta because they provide both heating and cooling, and the area’s relatively mild winters let them heat efficiently for much of the season. Atlanta’s design temperatures are 14°F for heating and 95°F for cooling, so proper sizing matters. At Georgia’s 14.1¢/kWh electricity rate, operating costs depend on your home and usage.

Your best option depends on your upfront budget and maintenance preferences. Palmetto’s Comfort Plan has $0 upfront cost, predictable monthly payments, and maintenance, repairs, and warranty coverage for the plan’s life. With direct purchase, you own the system and may qualify for active state or utility rebates. No federal heat pump tax credit is available for systems installed in 2026.

Heat pumps are generally well suited to Atlanta’s climate because they move heat rather than generate it, making them efficient for both heating and cooling. In Climate Zone 8, the design temperatures are 14°F for heating and 95°F for cooling. A properly sized system can handle these conditions, though its efficiency varies by model and outdoor temperature.

At Georgia’s electricity price of 14.1¢ per kWh, operating costs depend on system efficiency, home insulation, thermostat settings, and usage. Palmetto offers a Comfort Plan with no upfront cost and maintenance and repairs included, or direct purchase, which gives homeowners ownership and may qualify for active state or utility rebates.

In Atlanta, leasing through Palmetto’s Comfort Plan may suit homeowners who want no upfront cost, a predictable monthly payment, and maintenance and repairs covered for the plan’s life. Buying requires a one-time payment but gives you outright ownership and may make you eligible for state or utility rebates, if available.

Atlanta is in Climate Zone 8, with design temperatures of 14°F for heating and 95°F for cooling, so compare installed costs, expected energy use, and service terms for equipment sized to local conditions. Georgia electricity averages 14.1¢ per kWh. For 2026 installations, no federal heat pump tax credit is available.

Heat pump installation costs in Atlanta depend on your home’s size, insulation, ductwork, and equipment capacity, so there isn’t one reliable price for every house. Atlanta’s Climate Zone 8 design temperatures—14°F for heating and 95°F for cooling—help determine the system size needed; a home assessment is the best way to get an accurate quote.

Palmetto’s Comfort Plan has $0 upfront cost, predictable monthly payments, and maintenance, repairs, and warranty coverage for the plan’s life. Direct purchase requires an upfront payment and gives you ownership; state or utility rebates may be available. Georgia’s 14.1¢/kWh electricity rate affects operating costs, and no federal heat pump tax credit applies to 2026 installations.

A heat pump can be financially worthwhile in Atlanta, but savings depend on your current system, energy use, electricity and fuel prices, and installation cost. Georgia electricity averages 14.1¢ per kWh. In Climate Zone 8, systems are designed for 14°F heating and 95°F cooling, so choosing equipment sized for local conditions matters.

With Palmetto’s Comfort Plan, there’s no upfront cost, and the monthly payment is predictable; maintenance, repairs, and warranty coverage are included for the plan’s life. Buying outright requires an upfront payment but gives you ownership and may qualify for active state or utility rebates. No federal heat pump tax credit is available for systems installed in 2026.

Atlanta homeowners can get a heat pump installed through Palmetto, which offers installation in the area. A qualified installer assesses the home and sizes the system for local conditions. Atlanta is in Climate Zone 8, with design temperatures of 14°F for heating and 95°F for cooling, so equipment should be suited to both seasons.

Palmetto offers two options: a Comfort Plan with $0 upfront, predictable monthly payments, maintenance and repairs, and warranty coverage, or direct purchase, which gives you ownership and may qualify for active state or utility rebates. For installations in 2026, no federal heat pump tax credit is available; check current local programs before buying.

HVAC is short for heating, ventilation, and air conditioning—the overall systems that control indoor comfort. A heat pump is one type of HVAC equipment: it moves heat indoors in winter and outdoors in summer, so one system can provide both heating and cooling throughout the year.

Atlanta’s Climate Zone 8 has design temperatures of 14°F for heating and 95°F for cooling, so proper sizing matters for year-round comfort. At Georgia’s current electricity price of 14.1¢ per kWh, operating costs depend on the home and usage. Palmetto offers a $0-upfront Comfort Plan with maintenance and repairs, or direct purchase with equipment ownership.