Nathan Healy
Certified by Nathan Healy
Updated: October 2026
Quality home solutions since 2011
Palmetto serves thousands of customers across 25 states with an over 85% approval rating

01

Benefits of Palmetto Heat Pumps

Say goodbye to clunky old systems and surprise repairs. Palmetto Comfort Plan gives you a brand-new heat pump, installation, and full support, all wrapped into one subscription.

Year round comfort

Year Round Comfort

A high-efficiency heat pump keeps your home cool in summer, warm in winter, and your energy use in check all year long.

Forget the maintenance

Forget the maintenance

With a Comfort Plan subscription, installation and maintenance are fully covered, no surprise bills, no weekend DIY.

Rewards for renewing

Rewards for renewing

Stick with us and earn credits toward your next system upgrade. It’s our way of saying thanks for building a cleaner, comfier future with us.

02

Aurora, IL Heat Pump Load Calculator

Use this square-foot calculator to estimate your Aurora, IL home’s heating and cooling needs. It assumes 72°F indoors, a 91°F outdoor cooling design temperature, and a -5°F heating design temperature—the ACCA-standard design conditions for the area. For an official Manual J load calculation and quote, get in touch with Palmetto’s team. Get in touch with our team for an official quote.

Step 1 of 3

Home location & size

Your home’s location and size directly impact heating needs.

Step 2 of 3

Home attributes

Step 3 of 3

Additional details

Description of what this means for context.

Estimated Heating Needs

Your home’s location falls within the a climate zone with the average extreme winter falling between 10° – 15° F.

Home Details

Get Started

Recommended equipment capacity

60,000 BTU

5 Tons

Calculated Cooling Mode

102,000 BTU

8.5 Tons

03

Buy it or finance it. Your comfort, your call

There's no wrong way to get cozy. Here's how the options stack up, so you can choose what works best for you.

Cash

Loan

Payment schedule $0 upfront, then monthly subscription Full price upfront $0 upfront, then monthly payment
Term length 10 or 12 years None Variable
End of term options Flexible with 25% renewal term credits to new system No credits to new system No credits to new system
Maintenance included
Eligible for incentives
Payment schedule $0 upfront, then monthly subscription
Term length 10 or 12 years
End of term options Flexible with 25% renewal term credits to new system
Maintenance included
Eligible for incentives

Cash

Payment schedule Full price upfront
Term length None
End of term options No credits to new system
Maintenance included
Eligible for incentives

Loan

Payment schedule $0 upfront, then monthly payment
Term length Variable
End of term options No credits to new system
Maintenance included
Eligible for incentives

Local Incentives

Aurora, IL Heat Pump Rebates & Incentives

Local and federal incentive programs can significantly reduce the cost of a new heat pump system. Here are the programs available to Aurora homeowners.

ComEd Heat Pump Discounts

Up to $2,000

ComEd offers discounts on qualifying air-source and ductless heat pumps installed in 2026. The discount is applied through participating contractors.

Eligibility: The home must have a ComEd residential electric account and the new system must meet program efficiency and certification requirements. Installation and incentive processing must be completed through a participating contractor or distributor.

Learn more →

ComEd Whole Home Electric

$0

Eligible Aurora households may receive a no-cost heat pump installation through ComEd’s Whole Home Electric program. The offering may include other home electrification upgrades as well.

Eligibility: Income-eligible ComEd customers with all-electric heating may qualify; the city identifies households at or below 80% of area median income as income-eligible. Enrollment and program approval are required.

Learn more →

ComEd HPWH Rebate

$750

ComEd offers a rebate for qualifying ENERGY STAR heat pump water heaters purchased during the 2026 offer period.

Eligibility: The purchaser must have a ComEd residential account and buy an eligible unit directly from a retailer between July 1 and December 31, 2026; contractor purchases are not eligible. Apply within 60 days of purchase or by February 28, 2027, whichever comes first.

Learn more →

Aurora homeowners may qualify for ComEd discounts on eligible heat pumps, a $750 heat pump water heater rebate, or a no-cost heat pump upgrade through Whole Home Electric if income and other requirements are met. Palmetto can help homeowners check eligibility, select qualifying equipment, and apply for and maximize available utility incentives.

Incentive information is based on publicly available data verified October 1, 2026 and may change. Contact program administrators to verify current availability and eligibility requirements.

04

Climate Zones

Aurora is in USDA Hardiness Zone 6, with a winter design temperature of -5°F and a summer design temperature of 91°F. In practical terms, heat pumps here must handle cold winter snaps and hot summers, so sizing and equipment selection need to account for both. Palmetto understands Aurora’s climate and can recommend a system suited to local conditions. Explore other zones below or enter your ZIP code to confirm your zone.

US Climate Zone Map
Your location

Climate Zone 1

Climate zone 1 is not typically seen within the United States outside of Alaska. It represents the coldest climates on the planet.

Climate Zone 1A

Avg. extreme winters: -60° to -55° F

Climate Zone 1B

Avg. extreme winters: -55° to -50° F

05

Aurora Electricity Prices

For Aurora homeowners, electricity rates are one part of the heating and cooling cost picture.

Illinois electricity averaged 15.9 cents per kWh in 2024, up from 13.2 cents in 2021. The national average was 16.5 cents in 2024.

Heat pumps can be 2–3 times more efficient than traditional HVAC systems, using less electricity for each unit of heating or cooling they deliver.

That efficiency may help limit the impact of future rate increases while providing year-round comfort. Actual savings depend on your home, equipment, and utility rates.

Price of Energy: Illinois vs National Average

0¢
10¢
20¢
30¢
13.7¢
13.2¢
15.0¢
15.7¢
16.0¢
15.7¢
16.5¢
15.9¢
2021
2022
2023
2024
US Average
Illinois

Aurora Area Utility Providers

In Aurora, ComEd is the utility shown in the available 2023 data: electricity averaged 14.8¢ per kilowatt-hour. That’s below the Illinois average of 15.7¢ and national average of 16.0¢. 2024 data isn’t yet available.

ComEd’s 2023 average was 0.9¢ below the state average and 1.2¢ below the national average. The figures show the price difference, but don’t explain what caused it.

Even with local electricity costs, a highly efficient heat pump can reduce total energy spending compared with traditional HVAC. Actual savings depend on the home and how the system is used.

Aurora Utilities Electricity Rates

ComEd
14.80¢
-8%
IL Average
15.70¢
-2%
US Average
16.0¢
—
06

Palmetto Reviews

Ready to start saving with a heat pump?

Speak with a Palmetto heating & cooling expert to find out exactly how much you can save.

Get a Free Quote
Palmetto mobile app
07

Let our smart tools do the heavy lifting.

Get personalized tips, usage insights, project tracking, and that daily satisfaction of making your energy work smarter with the Palmetto mobile app.

  • Rewards for smarter energy usage
  • Energy insights & Dashboard
  • Personalized Savings Tools
  • Whole Home Energy Management
  • Support Whenever You Need It
Download the App
08

Repair versus replace

When a heat pump is in need of repair it is worth considering whether a replacement would be a better investment. While each case is unique, we generally recommend investing in a new unit when repairs exceed $5,000.

$5,000
Recommended repair threshold

A heat pump's lifetime is impacted by a number of factors including environment, use and the quality of the unit. It's important to choose the right unit for your climate zone and home's unique attributes.

When you are in need of repair, we recommend choosing a service provider that is an expert in the heat pump brand you have installed, and checking online reviews to ensure you are investing in the right level of service.

Potential repair Cost range Description
Capacitor Replacement $150 - $400 Common issue when unit struggles to start or makes a humming noise. Capacitors store the electrical energy needed to start the compressor and fan motors.
Refrigerant Recharge $250 - $750 Needed when the system loses cooling or heating efficiency due to low refrigerant levels. Includes leak detection, repair of minor leaks, and recharging the system to the manufacturer-specified level.
Reversing Valve Replacement $450 - $900 Required when the unit cannot switch between heating and cooling modes. The reversing valve directs refrigerant flow and is unique to heat pump systems.
Compressor Replacement $1,500 - $3,000 Major repair needed when the unit fails to heat or cool entirely. The compressor is the heart of the system, circulating refrigerant between the indoor and outdoor coils.
Evaporator/Condenser Coil Replacement $1,200 - $2,800 Replacement needed when coils develop leaks or corrosion that cannot be economically repaired. Coil damage reduces heat transfer efficiency and can cause refrigerant loss.
Control Board Replacement $500 - $1,200 Required when the system has electrical failures or erratic behavior. The control board manages all system operations including defrost cycles, fan speeds, and compressor staging.
Full System Replacement $4,500 - $8,000+ When repairs exceed the value of the unit or multiple major components fail simultaneously. Includes removal of the old system and installation of a new heat pump with updated refrigerant lines and electrical connections.

Ready to start saving with a heat pump?

Speak with a Palmetto heating & cooling expert to find out exactly how much you can save.

Get a Free Quote
09

Frequently Asked Questions

Yes—heat pumps can make sense in Aurora when the system is selected and sized for local winters. Aurora is in Climate Zone 6, with a design heating temperature of -5°F and design cooling temperature of 91°F. Cold-climate models can provide heat in low temperatures, though backup heat may help during the coldest periods.

At Illinois’s 15.9¢-per-kWh electricity price, operating costs depend on system efficiency, your home, and fuel costs. Palmetto’s Comfort Plan has $0 upfront, predictable monthly payments, and maintenance, repairs, and warranty coverage for the plan’s life. Direct purchase means one upfront payment and ownership, with possible state or utility rebates where available; no federal tax credit applies to 2026 installations.

Heat pumps can work efficiently in Aurora, though performance depends on outdoor temperature and equipment choice. Aurora is in Climate Zone 6, with a design heating temperature of -5°F and design cooling temperature of 91°F. Cold-climate models can provide heat in winter, but efficiency falls as temperatures drop.

At Illinois’s current electricity price of 15.9¢ per kWh, operating costs depend on a heat pump’s seasonal efficiency, your home’s insulation, and thermostat settings. Proper sizing matters during cold snaps. Palmetto offers a $0-upfront Comfort Plan with predictable payments and maintenance and repairs, or direct purchase with ownership and potential state or utility rebates where available.

In Aurora, leasing through Palmetto’s Comfort Plan may suit homeowners who want no upfront cost, a predictable monthly payment, and maintenance, repairs, and warranty coverage included for the plan’s life. Buying requires a one-time payment but gives you outright ownership and may be preferable if you want control over the equipment.

Aurora is in Climate Zone 6, with a design heating temperature of -5°F, so compare system performance and total costs for cold-weather operation; Illinois electricity currently costs 15.9¢ per kWh. For heat pumps installed in 2026, no federal tax credit is available. Purchased systems may qualify for state or utility rebates where active; verify current eligibility.

Heat pump costs in Aurora vary with home size, insulation, equipment type, and whether existing ducts need work, so an in-home assessment is needed for an accurate quote. Aurora is in Climate Zone 6, with a -5°F design heating temperature and 91°F design cooling temperature; equipment must be sized for both.

Palmetto’s Comfort Plan has $0 upfront cost, predictable monthly payments, and maintenance, repairs, and warranty coverage for the plan’s life. Direct purchase means paying upfront and owning the equipment; active state or utility rebates may help. Illinois electricity costs 15.9¢ per kWh, and no federal heat pump tax credit is available for systems installed in 2026.

A heat pump can be financially worthwhile in Aurora, but savings depend on your home’s insulation, current heating fuel, energy use, and utility rates. Illinois electricity averages 15.9¢ per kWh, and Aurora’s Climate Zone 6 winters, with a -5°F design heating temperature, make equipment sizing and cold-weather performance important when estimating operating costs.

Palmetto’s Comfort Plan has no upfront cost, a predictable monthly payment, and maintenance, repairs, and warranty coverage for the plan’s life. Direct purchase requires upfront payment, gives you equipment ownership, and may qualify for active state or utility rebates. No federal heat pump tax credit is available for systems installed in 2026, so include that when comparing costs.

Aurora homeowners can arrange heat pump installation through Palmetto. A heat pump professional assesses the home, sizes equipment, and installs the system to provide heating and cooling. Aurora is in Climate Zone 6, with a -5°F design heating temperature and 91°F design cooling temperature, so correct sizing matters for year-round comfort.

Palmetto offers two ways to get a system installed: its Comfort Plan has $0 upfront cost, predictable monthly payments, and maintenance, repairs, and warranty coverage for the plan’s life. With direct purchase, you pay upfront and own the equipment; state or utility rebates may be available, depending on current eligibility.

HVAC is the broad term for heating, ventilation, and air conditioning equipment in a home. A heat pump is one type of HVAC system: it moves heat rather than generating it, providing both heating and cooling. Unlike a furnace paired with an air conditioner, it can serve both roles with one system.

For Aurora’s Climate Zone 6, systems should be designed for temperatures as low as -5°F and cooling conditions up to 91°F, so proper sizing matters. At Illinois’s 15.9¢ per kWh electricity price, operating costs vary with home efficiency and usage. Palmetto offers a Comfort Plan lease or direct purchase.