Nathan Healy
Certified by Nathan Healy
Updated: October 2026
Quality home solutions since 2011
Palmetto serves thousands of customers across 25 states with an over 85% approval rating

01

Benefits of Palmetto Heat Pumps

Say goodbye to clunky old systems and surprise repairs. Palmetto Comfort Plan gives you a brand-new heat pump, installation, and full support, all wrapped into one subscription.

Year round comfort

Year Round Comfort

A high-efficiency heat pump keeps your home cool in summer, warm in winter, and your energy use in check all year long.

Forget the maintenance

Forget the maintenance

With a Comfort Plan subscription, installation and maintenance are fully covered, no surprise bills, no weekend DIY.

Rewards for renewing

Rewards for renewing

Stick with us and earn credits toward your next system upgrade. It’s our way of saying thanks for building a cleaner, comfier future with us.

02

Chicago, IL Heat Pump Load Calculator

Use this square-foot calculator to get a starting estimate of your home’s heating and cooling needs. It assumes 72°F indoors, with ACCA-standard Chicago, IL design conditions of 91°F outdoors for cooling and -5°F for heating. For an official Manual J load calculation and quote, get in touch with Palmetto’s team. Get in touch with our team for an official quote.

Step 1 of 3

Home location & size

Your home’s location and size directly impact heating needs.

Step 2 of 3

Home attributes

Step 3 of 3

Additional details

Description of what this means for context.

Estimated Heating Needs

Your home’s location falls within the a climate zone with the average extreme winter falling between 10° – 15° F.

Home Details

Get Started

Recommended equipment capacity

60,000 BTU

5 Tons

Calculated Cooling Mode

102,000 BTU

8.5 Tons

03

Buy it or finance it. Your comfort, your call

There's no wrong way to get cozy. Here's how the options stack up, so you can choose what works best for you.

Cash

Loan

Payment schedule $0 upfront, then monthly subscription Full price upfront $0 upfront, then monthly payment
Term length 10 or 12 years None Variable
End of term options Flexible with 25% renewal term credits to new system No credits to new system No credits to new system
Maintenance included
Eligible for incentives
Payment schedule $0 upfront, then monthly subscription
Term length 10 or 12 years
End of term options Flexible with 25% renewal term credits to new system
Maintenance included
Eligible for incentives

Cash

Payment schedule Full price upfront
Term length None
End of term options No credits to new system
Maintenance included
Eligible for incentives

Loan

Payment schedule $0 upfront, then monthly payment
Term length Variable
End of term options No credits to new system
Maintenance included
Eligible for incentives

Local Incentives

Chicago, IL Heat Pump Rebates & Incentives

Local and federal incentive programs can significantly reduce the cost of a new heat pump system. Here are the programs available to Chicago homeowners.

ComEd Home Heating and Cooling

Up to $2,000

ComEd offers tiered discounts on qualifying high-efficiency air-source and centrally ducted mini-split heat pumps, applied through participating contractors.

Eligibility: Available for qualifying installations at homes served by ComEd. Equipment must meet program efficiency requirements and be installed by a participating heat-pump-trained contractor.

Learn more →

ComEd Heat Pump Water Heater

$750

ComEd offers a rebate for a qualifying ENERGY STAR heat pump water heater purchased directly from a retailer.

Eligibility: The appliance must be installed at the residential delivery address associated with a ComEd account and purchased between July 1 and December 31, 2026. Submit the application within 60 days of purchase or by February 28, 2027, whichever comes first.

Learn more →

Peoples Gas Heat Pump Rebate

Up to $700

Peoples Gas offers rebates for qualifying natural-gas heat pumps for space heating, including certain integrated space-heating and water-heating systems.

Eligibility: The home must have a qualifying Peoples Gas residential account, and the new equipment must meet program requirements. It must be installed and operational in an existing dwelling during 2026; fuel-switching projects do not qualify.

Learn more →

Confirmed 2026 options include ComEd discounts for qualifying home heat pumps and a $750 rebate for eligible heat pump water heaters, plus Peoples Gas rebates for qualifying natural-gas heat pumps. Illinois HEAR and HOMES rebates are not confirmed open, and federal homeowner heat-pump tax credits ended December 31, 2025, so they do not apply to 2026 installations. Palmetto can help homeowners check eligibility, coordinate applications, and maximize available utility incentives.

Incentive information is based on publicly available data as of 2026 and may change. Contact program administrators to verify current availability and eligibility requirements.

04

Climate Zones

Chicago is in USDA Hardiness Zone 6, where winter design temperatures can reach -5°F and summer design temperatures can reach 91°F. That means heat pumps need to handle sustained cold while still providing reliable cooling through hot, humid spells. Proper sizing and equipment selection matter; Palmetto understands Chicago’s climate and can recommend a system suited to conditions here. Explore other zones below or enter your ZIP code to confirm your zone.

US Climate Zone Map
Your location

Climate Zone 1

Climate zone 1 is not typically seen within the United States outside of Alaska. It represents the coldest climates on the planet.

Climate Zone 1A

Avg. extreme winters: -60° to -55° F

Climate Zone 1B

Avg. extreme winters: -55° to -50° F

05

Chicago Electricity Prices

For Chicago homeowners, electricity rates are only part of the heating-cost equation.

Illinois electricity prices rose from 13.2 cents per kilowatt-hour in 2021 to 15.9 cents in 2024—about a 20% increase.

Heat pumps can deliver two to three times more heating or cooling per unit of electricity than traditional HVAC systems, helping Chicago homes use less power for comfort.

Over time, that efficiency can help soften the effect of higher electricity rates, while one system provides both heating and cooling. Actual savings depend on your home, equipment, and utility rates.

Price of Energy: Illinois vs National Average

0¢
10¢
20¢
30¢
13.7¢
13.2¢
15.0¢
15.7¢
16.0¢
15.7¢
16.5¢
15.9¢
2021
2022
2023
2024
US Average
Illinois

Chicago Area Utility Providers

For Chicago homes, ComEd’s 2023 electricity price was 14.8¢ per kilowatt-hour (kWh). 2024 utility data isn’t available yet; the chart compares this latest figure with 2023 state and national averages.

At 14.8¢/kWh, ComEd was 0.9¢ below Illinois’ 15.70¢ average and 1.2¢ below the 16.0¢ national average. Those benchmarks reflect broader areas, so they can be higher than Chicago’s local rate.

Electricity prices are only part of a home’s energy costs. Because heat pumps move heat efficiently, they can reduce total energy spending compared with traditional HVAC—even when electricity rates are high.

Chicago Utilities Electricity Rates

ComEd
14.80¢
-8%
IL Average
15.70¢
-2%
US Average
16.0¢
—
06

Palmetto Reviews

Ready to start saving with a heat pump?

Speak with a Palmetto heating & cooling expert to find out exactly how much you can save.

Get a Free Quote
Palmetto mobile app
07

Let our smart tools do the heavy lifting.

Get personalized tips, usage insights, project tracking, and that daily satisfaction of making your energy work smarter with the Palmetto mobile app.

  • Rewards for smarter energy usage
  • Energy insights & Dashboard
  • Personalized Savings Tools
  • Whole Home Energy Management
  • Support Whenever You Need It
Download the App
08

Repair versus replace

When a heat pump is in need of repair it is worth considering whether a replacement would be a better investment. While each case is unique, we generally recommend investing in a new unit when repairs exceed $5,000.

$5,000
Recommended repair threshold

A heat pump's lifetime is impacted by a number of factors including environment, use and the quality of the unit. It's important to choose the right unit for your climate zone and home's unique attributes.

When you are in need of repair, we recommend choosing a service provider that is an expert in the heat pump brand you have installed, and checking online reviews to ensure you are investing in the right level of service.

Potential repair Cost range Description
Capacitor Replacement $150 - $400 Common issue when unit struggles to start or makes a humming noise. Capacitors store the electrical energy needed to start the compressor and fan motors.
Refrigerant Recharge $250 - $750 Needed when the system loses cooling or heating efficiency due to low refrigerant levels. Includes leak detection, repair of minor leaks, and recharging the system to the manufacturer-specified level.
Reversing Valve Replacement $450 - $900 Required when the unit cannot switch between heating and cooling modes. The reversing valve directs refrigerant flow and is unique to heat pump systems.
Compressor Replacement $1,500 - $3,000 Major repair needed when the unit fails to heat or cool entirely. The compressor is the heart of the system, circulating refrigerant between the indoor and outdoor coils.
Evaporator/Condenser Coil Replacement $1,200 - $2,800 Replacement needed when coils develop leaks or corrosion that cannot be economically repaired. Coil damage reduces heat transfer efficiency and can cause refrigerant loss.
Control Board Replacement $500 - $1,200 Required when the system has electrical failures or erratic behavior. The control board manages all system operations including defrost cycles, fan speeds, and compressor staging.
Full System Replacement $4,500 - $8,000+ When repairs exceed the value of the unit or multiple major components fail simultaneously. Includes removal of the old system and installation of a new heat pump with updated refrigerant lines and electrical connections.

Ready to start saving with a heat pump?

Speak with a Palmetto heating & cooling expert to find out exactly how much you can save.

Get a Free Quote
09

Frequently Asked Questions

Yes—heat pumps can make sense in Chicago when the system is sized for the home and local winter conditions. Chicago is in Climate Zone 6, with a design heating temperature of -5°F and a design cooling temperature of 91°F. A cold-climate model can provide heating in freezing weather, though efficiency and backup needs vary by equipment and home.

At an Illinois electricity price of 15.9¢ per kWh, operating costs depend on the heat pump’s efficiency, your home’s insulation, and your existing fuel costs. Palmetto offers a $0-upfront Comfort Plan with maintenance and repairs, or direct purchase, which may qualify for active state or utility rebates. No federal heat pump tax credit is available for systems installed in 2026.

Heat pumps can efficiently heat Chicago homes, even though performance declines as outdoor temperatures fall. Chicago is in Climate Zone 6, with a design heating temperature of -5°F, so equipment should be selected and sized for cold-weather operation. At Illinois’s current electricity price of 15.9¢ per kWh, operating cost depends on the model and home.

A cold-climate model can keep working below freezing, but its efficiency and heating output vary by design; professional sizing helps determine whether backup heat is needed on the coldest days. Palmetto offers a $0-upfront Comfort Plan with maintenance and repairs included, or direct purchase, which may qualify for active state or utility rebates.

In Chicago, lease if you prefer no upfront cost and want predictable payments with maintenance and repairs covered; buy if you can pay upfront, want to own the system, and prefer to pursue available state or utility rebates. Neither option is automatically cheaper: compare total payments, service coverage, and expected time in the home.

Chicago’s Climate Zone 6 design temperature of -5°F makes proper sizing and cold-weather performance important; the design cooling temperature is 91°F. At Illinois’s 15.9¢/kWh electricity rate, operating costs depend on system efficiency, your home, and usage. For systems installed in 2026, no federal heat pump tax credit is available; check current state and utility incentives.

Heat pump installation in Chicago has no single fixed price. The total depends on your home’s heating and cooling needs, equipment size, existing ductwork, and any electrical or site work. Chicago is in Climate Zone 6, with a -5°F design heating temperature, so proper sizing and cold-weather performance matter when comparing quotes.

Palmetto’s Comfort Plan has $0 upfront cost and a predictable monthly payment, with maintenance, repairs, and warranty coverage included. Direct purchase requires a one-time payment and may qualify for active state or utility rebates. Illinois electricity costs 15.9¢ per kWh. No federal heat pump tax credit is available for systems installed in 2026.

A heat pump can be financially worthwhile in Chicago, but savings depend on its installed cost, efficiency, electricity and fuel prices, and your current furnace and air conditioner. Illinois electricity averages 15.9¢ per kWh, and Chicago’s Climate Zone 6 design temperature is -5°F, so choose equipment sized for cold-weather performance.

Compare expected annual operating costs and the full system price, including any needed electrical or ductwork updates. Palmetto’s Comfort Plan has no upfront cost and includes predictable payments, maintenance, repairs, and warranty coverage; direct purchase means ownership and may qualify for active state or utility rebates. No federal heat-pump tax credit is available for systems installed in 2026.

In Chicago, heat pumps are installed by qualified HVAC contractors who assess the home, size equipment, and handle required electrical and ductwork connections. Palmetto offers installation through its Comfort Plan and direct-purchase options, with professional installation arranged for the homeowner.

Because Chicago is in Climate Zone 6, with a design heating temperature of -5°F, an installer should confirm equipment can meet cold-weather heating needs. Palmetto’s Comfort Plan has $0 upfront cost and includes maintenance and repairs; direct purchase gives homeowners ownership and may qualify for state or utility rebates where available.

A heat pump is a specific kind of HVAC system; HVAC means heating, ventilation, and air conditioning, the broad category of equipment and services that manage indoor comfort. Unlike a furnace that creates heat by burning fuel, a heat pump moves heat between indoors and outdoors, and it can also provide air conditioning.

In Chicago’s Climate Zone 6, system sizing should account for a design heating temperature of -5°F and a design cooling temperature of 91°F. A qualified installer can assess your home and whether backup heat is appropriate. Palmetto offers a Comfort Plan lease or direct purchase, letting homeowners compare ongoing service with equipment ownership.