Nathan Healy
Certified by Nathan Healy
Updated: October 2026
Quality home solutions since 2011
Palmetto serves thousands of customers across 25 states with an over 85% approval rating

01

Benefits of Palmetto Heat Pumps

Say goodbye to clunky old systems and surprise repairs. Palmetto Comfort Plan gives you a brand-new heat pump, installation, and full support, all wrapped into one subscription.

Year round comfort

Year Round Comfort

A high-efficiency heat pump keeps your home cool in summer, warm in winter, and your energy use in check all year long.

Forget the maintenance

Forget the maintenance

With a Comfort Plan subscription, installation and maintenance are fully covered, no surprise bills, no weekend DIY.

Rewards for renewing

Rewards for renewing

Stick with us and earn credits toward your next system upgrade. It’s our way of saying thanks for building a cleaner, comfier future with us.

02

Evanston, IL Heat Pump Load Calculator

This square-foot calculator estimates your home’s heating and cooling needs, not a final system size. It uses 72°F indoors, 91°F outdoors for cooling, and -5°F for heating—the ACCA-standard design conditions for Evanston, IL. Get in touch with Palmetto’s team for an official Manual J load calculation and quote. Get in touch with our team for an official quote.

Step 1 of 3

Home location & size

Your home’s location and size directly impact heating needs.

Step 2 of 3

Home attributes

Step 3 of 3

Additional details

Description of what this means for context.

Estimated Heating Needs

Your home’s location falls within the a climate zone with the average extreme winter falling between 10° – 15° F.

Home Details

Get Started

Recommended equipment capacity

60,000 BTU

5 Tons

Calculated Cooling Mode

102,000 BTU

8.5 Tons

03

Buy it or finance it. Your comfort, your call

There's no wrong way to get cozy. Here's how the options stack up, so you can choose what works best for you.

Cash

Loan

Payment schedule $0 upfront, then monthly subscription Full price upfront $0 upfront, then monthly payment
Term length 10 or 12 years None Variable
End of term options Flexible with 25% renewal term credits to new system No credits to new system No credits to new system
Maintenance included
Eligible for incentives
Payment schedule $0 upfront, then monthly subscription
Term length 10 or 12 years
End of term options Flexible with 25% renewal term credits to new system
Maintenance included
Eligible for incentives

Cash

Payment schedule Full price upfront
Term length None
End of term options No credits to new system
Maintenance included
Eligible for incentives

Loan

Payment schedule $0 upfront, then monthly payment
Term length Variable
End of term options No credits to new system
Maintenance included
Eligible for incentives

Local Incentives

Evanston, IL Heat Pump Rebates & Incentives

Local and federal incentive programs can significantly reduce the cost of a new heat pump system. Here are the programs available to Evanston homeowners.

ComEd Heat Pump Discount

Up to $2,075

ComEd offers 2026 discounts for qualifying air-source and mini-split heat pumps, with amounts based on system type and efficiency. A qualifying ENERGY STAR smart thermostat can increase the discount.

Eligibility: The system must be new, meet the applicable AHRI certification and efficiency requirements, and be installed in a home on a ComEd residential rate class. Use a participating ComEd contractor or distributor; the thermostat add-on requires an ENERGY STAR certified thermostat.

Learn more →

ComEd Heat Pump Appliance Rebates

$200 - $750

ComEd's 2026 residential appliance rebates include $750 for eligible ENERGY STAR heat pump water heaters, $200 for heat pump clothes dryers, and $350 for all-in-one heat pump washer-dryers.

Eligibility: Applicants need a ComEd residential account, and the eligible appliance must be installed at the associated ComEd residential delivery address. Heat pump water heaters must be purchased directly from a retailer between July 1 and December 31, 2026; applications are due within 60 days of purchase or by February 28, 2027, whichever comes first.

Learn more →

Evanston homeowners with a ComEd residential account can access active 2026 ComEd heating and cooling discounts and appliance rebates for qualifying heat-pump equipment. Palmetto can help homeowners check eligibility, apply for available incentives, and maximize utility savings. Illinois HEAR and HOMES rebates are not confirmed active, and no federal homeowner heat-pump tax credit is available for systems installed in 2026.

Incentive information is based on publicly available data as of 2026 and may change. Contact program administrators to verify current availability and eligibility requirements.

04

Climate Zones

Evanston is in USDA Hardiness Zone 6: winter design temperature -5°F, summer design temperature 91°F. In practical terms, homeowners need heating that handles cold snaps and cooling for warm summer days. These extremes shape heat pump sizing and equipment selection. Palmetto understands Evanston’s climate and can recommend a system suited to local conditions. Explore other climate zones below or enter your ZIP code to confirm your zone.

US Climate Zone Map
Your location

Climate Zone 1

Climate zone 1 is not typically seen within the United States outside of Alaska. It represents the coldest climates on the planet.

Climate Zone 1A

Avg. extreme winters: -60° to -55° F

Climate Zone 1B

Avg. extreme winters: -55° to -50° F

05

Evanston Electricity Prices

Electricity costs matter in Evanston—especially when your heating and cooling system depends on them.

Illinois residential electricity averaged 13.2¢ per kWh in 2021 and 15.9¢ in 2024, a roughly 20% increase. The chart compares Illinois rates with the national average.

Heat pumps use less electricity per unit of heating or cooling than traditional HVAC systems. They can be 2–3 times more efficient, which may help reduce energy use as rates rise.

Over time, using less electricity for home comfort may help soften the effect of future rate increases. Actual savings in Evanston depend on your home, system, usage, and utility rates.

Price of Energy: Illinois vs National Average

0¢
10¢
20¢
30¢
13.7¢
13.2¢
15.0¢
15.7¢
16.0¢
15.7¢
16.5¢
15.9¢
2021
2022
2023
2024
US Average
Illinois

Evanston Area Utility Providers

For Evanston homes, ComEd is the utility shown in the latest available comparison: 2023 data. Its average electricity price was 14.8¢ per kilowatt-hour; 2024 figures aren’t available yet.

At 14.8¢/kWh, ComEd was below Illinois’ 15.70¢ state average and the 16.0¢ national average in 2023. The figures show the difference, but not what caused it; utility rates can reflect local supply, delivery costs, and rate structures.

A heat pump’s efficiency can help reduce total energy spending compared with traditional HVAC, even where electricity is relatively costly. Your results depend on your home, equipment, and energy use.

Evanston Utilities Electricity Rates

ComEd
14.80¢
-8%
IL Average
15.70¢
-2%
US Average
16.0¢
—
06

Palmetto Reviews

Ready to start saving with a heat pump?

Speak with a Palmetto heating & cooling expert to find out exactly how much you can save.

Get a Free Quote
Palmetto mobile app
07

Let our smart tools do the heavy lifting.

Get personalized tips, usage insights, project tracking, and that daily satisfaction of making your energy work smarter with the Palmetto mobile app.

  • Rewards for smarter energy usage
  • Energy insights & Dashboard
  • Personalized Savings Tools
  • Whole Home Energy Management
  • Support Whenever You Need It
Download the App
08

Repair versus replace

When a heat pump is in need of repair it is worth considering whether a replacement would be a better investment. While each case is unique, we generally recommend investing in a new unit when repairs exceed $5,000.

$5,000
Recommended repair threshold

A heat pump's lifetime is impacted by a number of factors including environment, use and the quality of the unit. It's important to choose the right unit for your climate zone and home's unique attributes.

When you are in need of repair, we recommend choosing a service provider that is an expert in the heat pump brand you have installed, and checking online reviews to ensure you are investing in the right level of service.

Potential repair Cost range Description
Capacitor Replacement $150 - $400 Common issue when unit struggles to start or makes a humming noise. Capacitors store the electrical energy needed to start the compressor and fan motors.
Refrigerant Recharge $250 - $750 Needed when the system loses cooling or heating efficiency due to low refrigerant levels. Includes leak detection, repair of minor leaks, and recharging the system to the manufacturer-specified level.
Reversing Valve Replacement $450 - $900 Required when the unit cannot switch between heating and cooling modes. The reversing valve directs refrigerant flow and is unique to heat pump systems.
Compressor Replacement $1,500 - $3,000 Major repair needed when the unit fails to heat or cool entirely. The compressor is the heart of the system, circulating refrigerant between the indoor and outdoor coils.
Evaporator/Condenser Coil Replacement $1,200 - $2,800 Replacement needed when coils develop leaks or corrosion that cannot be economically repaired. Coil damage reduces heat transfer efficiency and can cause refrigerant loss.
Control Board Replacement $500 - $1,200 Required when the system has electrical failures or erratic behavior. The control board manages all system operations including defrost cycles, fan speeds, and compressor staging.
Full System Replacement $4,500 - $8,000+ When repairs exceed the value of the unit or multiple major components fail simultaneously. Includes removal of the old system and installation of a new heat pump with updated refrigerant lines and electrical connections.

Ready to start saving with a heat pump?

Speak with a Palmetto heating & cooling expert to find out exactly how much you can save.

Get a Free Quote
09

Frequently Asked Questions

Yes—heat pumps can make sense in Evanston when selected and sized for local winters. The city is in Climate Zone 6, with a design heating temperature of -5°F and design cooling temperature of 91°F; cold-climate models are built to operate in low temperatures. At Illinois’s 15.9¢ per kWh, running costs depend on equipment, the home, and competing fuel prices.

Palmetto offers a Comfort Plan with $0 upfront, predictable monthly payments, and maintenance, repairs, and warranty coverage for the plan’s life. Direct purchase means owning the system and may qualify for state or utility rebates where available. No federal heat pump tax credit is available for systems installed in 2026.

Heat pumps can work efficiently in Evanston’s Climate Zone 6 when properly sized, including at the local winter design temperature of -5°F. Their efficiency generally falls as outdoor temperatures drop, so cold-climate models and a suitable backup plan matter. They can also provide cooling during summer design conditions near 91°F.

At Illinois’s current electricity price of 15.9¢ per kWh, operating cost depends on a heat pump’s seasonal efficiency, your home’s insulation, and thermostat settings. Palmetto offers a Comfort Plan lease with maintenance and repairs included, or direct purchase, which may qualify for state or utility rebates where available.

In Evanston, leasing through Palmetto’s Comfort Plan may suit homeowners who want a heat pump without a large upfront payment: it has $0 upfront cost, predictable monthly payments, and includes maintenance, repairs, and warranty coverage for the plan’s life. Buying requires a one-time payment and gives you outright ownership.

Because Evanston is in Climate Zone 6, with a -5°F design heating temperature, compare proposals for cold-weather performance as well as total costs; Illinois electricity averages 15.9¢ per kWh. For a 2026 installation, no federal heat pump tax credit is available. State or utility rebates may still apply to purchased systems when active and eligible.

Heat pump installation costs in Evanston vary with home size, equipment type, existing ductwork, and electrical upgrades, so an on-site assessment is needed for a reliable quote. With Palmetto’s Comfort Plan, there is no upfront cost and you pay a predictable monthly amount; direct purchase requires a one-time payment, with price based on system and installation needs.

Evanston’s Climate Zone 6 design temperature of -5°F means the system must be sized for cold winter conditions, which can affect equipment and installation choices. Illinois electricity is 15.9¢ per kWh, relevant to operating costs, not the installation price. Direct buyers may qualify for state or utility rebates where available; no federal heat pump tax credit applies to 2026 installations.

A heat pump can be financially worthwhile in Evanston, but the result depends on your current heating fuel, energy use, and installation cost. Illinois electricity averages 15.9¢ per kWh, and Evanston’s Climate Zone 6 design temperature of -5°F means equipment must be sized for cold winters. Compare estimated annual costs with your existing system.

Palmetto offers a $0-upfront Comfort Plan with predictable monthly payments and maintenance, repairs, and warranty coverage included; direct purchase means you own the system and may qualify for state or utility rebates where available. No federal heat pump tax credit is available for systems installed in 2026, so compare total costs and terms before choosing.

Evanston homeowners can get a heat pump installed through Palmetto, which offers two options: its Comfort Plan or direct purchase. A home assessment can help determine the right system for Evanston’s Climate Zone 6, where the design heating temperature is -5°F and the design cooling temperature is 91°F.

The Comfort Plan has no upfront cost, a predictable monthly payment, and maintenance, repairs, and warranty coverage for the life of the plan. With direct purchase, you pay upfront and own the equipment, and may qualify for state or utility rebates where available. Illinois electricity currently averages 15.9¢ per kWh; federal heat pump tax credits are unavailable for systems installed in 2026.

HVAC is the broad term for heating, ventilation, and air conditioning equipment; it can include furnaces, boilers, and air conditioners. A heat pump is one type of HVAC system. Instead of generating heat by burning fuel, it transfers heat, and a reversing valve lets it provide both heating and cooling.

In Evanston, Climate Zone 6, a system should be selected for design conditions of -5°F for heating and 91°F for cooling. Palmetto offers a Comfort Plan with no upfront cost and maintenance and repairs included, or direct purchase, which lets the homeowner own the equipment outright.