Nathan Healy
Certified by Nathan Healy
Updated: October 2026
Quality home solutions since 2011
Palmetto serves thousands of customers across 25 states with an over 85% approval rating

01

Benefits of Palmetto Heat Pumps

Say goodbye to clunky old systems and surprise repairs. Palmetto Comfort Plan gives you a brand-new heat pump, installation, and full support, all wrapped into one subscription.

Year round comfort

Year Round Comfort

A high-efficiency heat pump keeps your home cool in summer, warm in winter, and your energy use in check all year long.

Forget the maintenance

Forget the maintenance

With a Comfort Plan subscription, installation and maintenance are fully covered, no surprise bills, no weekend DIY.

Rewards for renewing

Rewards for renewing

Stick with us and earn credits toward your next system upgrade. It’s our way of saying thanks for building a cleaner, comfier future with us.

02

Rockford, IL Heat Pump Load Calculator

This square-foot calculator estimates your Rockford home’s heating and cooling needs using 72°F indoors and ACCA-standard design conditions for Rockford, IL: 91°F outdoors for cooling, -5°F for heating. It’s an estimate; get in touch with Palmetto’s team for an official Manual J load calculation and quote. Get in touch with our team for an official quote.

Step 1 of 3

Home location & size

Your home’s location and size directly impact heating needs.

Step 2 of 3

Home attributes

Step 3 of 3

Additional details

Description of what this means for context.

Estimated Heating Needs

Your home’s location falls within the a climate zone with the average extreme winter falling between 10° – 15° F.

Home Details

Get Started

Recommended equipment capacity

60,000 BTU

5 Tons

Calculated Cooling Mode

102,000 BTU

8.5 Tons

03

Buy it or finance it. Your comfort, your call

There's no wrong way to get cozy. Here's how the options stack up, so you can choose what works best for you.

Cash

Loan

Payment schedule $0 upfront, then monthly subscription Full price upfront $0 upfront, then monthly payment
Term length 10 or 12 years None Variable
End of term options Flexible with 25% renewal term credits to new system No credits to new system No credits to new system
Maintenance included
Eligible for incentives
Payment schedule $0 upfront, then monthly subscription
Term length 10 or 12 years
End of term options Flexible with 25% renewal term credits to new system
Maintenance included
Eligible for incentives

Cash

Payment schedule Full price upfront
Term length None
End of term options No credits to new system
Maintenance included
Eligible for incentives

Loan

Payment schedule $0 upfront, then monthly payment
Term length Variable
End of term options No credits to new system
Maintenance included
Eligible for incentives

Local Incentives

Rockford, IL Heat Pump Rebates & Incentives

Local and federal incentive programs can significantly reduce the cost of a new heat pump system. Here are the programs available to Rockford homeowners.

ComEd Home Heating and Cooling

Up to $2,075

ComEd's 2026 residential offering provides discounts on qualifying air-source, centrally ducted, and mini-split heat pumps. The maximum discount is for qualifying equipment paired with an ENERGY STAR smart thermostat.

Eligibility: The new system must meet the applicable efficiency and AHRI certification requirements and be installed in a home or multifamily unit with ComEd residential delivery service. Use a participating contractor, who must submit the transaction within 60 days of installation.

Learn more →

ComEd Heat Pump Water Heater

$750

ComEd offers a rebate for eligible ENERGY STAR heat pump water heaters purchased directly from a retailer. Qualifying purchases must be made between July 1 and December 31, 2026.

Eligibility: The water heater must be installed at the residential delivery address associated with a ComEd account. Apply within 60 days of purchase or by February 28, 2027, whichever comes first; contractor purchases are not eligible.

Learn more →

Illinois Home Weatherization

Up to $20,000

This income-qualified program provides home energy upgrades, including HVAC repair or replacement; a heat pump may be included when approved for the home. It is not a fixed cash rebate, and Rockford applicants join a waitlist.

Eligibility: Households generally must meet the income limit of 200% of the federal poverty level or categorical eligibility, live in the dwelling, and pass program assessments. The $20,000 cap applies to combined energy-related weatherization and repair work, not a guaranteed heat-pump rebate; Rockford also requires that the home not have been weatherized in the past 16 years.

Learn more →

Rockford homeowners with ComEd service may qualify for discounts on eligible home heat pumps and a $750 rebate for a qualifying heat pump water heater; income-qualified residents can also apply for weatherization assistance that may cover approved HVAC work. Palmetto can help homeowners check eligibility, coordinate applications, and maximize available incentives. Federal homeowner heat-pump tax credits ended December 31, 2025, and are not included.

Incentive information is based on publicly available data as of 2026 and may change. Contact program administrators to verify current availability and eligibility requirements.

04

Climate Zones

Rockford sits in USDA Hardiness Zone 6, where winters bring subfreezing cold and summers can turn hot and humid. The heating design temperature of -5°F and cooling design temperature of 91°F mean a heat pump should be sized for seasonal extremes, not just average days. Palmetto understands Rockford’s climate and can recommend a system suited to local conditions. Explore other zones below or enter your ZIP code to confirm yours.

US Climate Zone Map
Your location

Climate Zone 1

Climate zone 1 is not typically seen within the United States outside of Alaska. It represents the coldest climates on the planet.

Climate Zone 1A

Avg. extreme winters: -60° to -55° F

Climate Zone 1B

Avg. extreme winters: -55° to -50° F

05

Rockford Electricity Prices

For Rockford homeowners, electricity rates are one part of the heat pump cost picture.

Illinois electricity averaged 13.2¢ per kWh in 2021 and 15.9¢ in 2024—about a 20% increase. As the chart shows, rates leveled in 2022 and 2023 before rising again.

Heat pumps are typically two to three times more efficient than traditional HVAC systems, delivering more heating or cooling per unit of electricity and potentially using less power to keep a Rockford home comfortable.

Over a system’s life, using less electricity for heating and cooling can help offset future rate increases. Actual bill impacts depend on your home, energy use, and utility rates.

Price of Energy: Illinois vs National Average

0¢
10¢
20¢
30¢
13.7¢
13.2¢
15.0¢
15.7¢
16.0¢
15.7¢
16.5¢
15.9¢
2021
2022
2023
2024
US Average
Illinois

Rockford Area Utility Providers

In Rockford, ComEd is the utility shown in the latest available comparison. Its average electricity price was 14.8¢ per kilowatt-hour in 2023; 2024 utility data is not yet available.

ComEd’s 2023 average was below Illinois’s 15.70¢ average and the 16.0¢ national average. That’s 0.90¢ and 1.20¢ less per kilowatt-hour, respectively.

State and national averages combine rates across many utility areas, while ComEd’s figure is utility-specific, so prices can differ. Heat pumps use electricity efficiently and may lower total energy spending versus traditional HVAC, even where power costs more.

Rockford Utilities Electricity Rates

ComEd
14.80¢
-8%
IL Average
15.70¢
-2%
US Average
16.0¢
—
06

Palmetto Reviews

Ready to start saving with a heat pump?

Speak with a Palmetto heating & cooling expert to find out exactly how much you can save.

Get a Free Quote
Palmetto mobile app
07

Let our smart tools do the heavy lifting.

Get personalized tips, usage insights, project tracking, and that daily satisfaction of making your energy work smarter with the Palmetto mobile app.

  • Rewards for smarter energy usage
  • Energy insights & Dashboard
  • Personalized Savings Tools
  • Whole Home Energy Management
  • Support Whenever You Need It
Download the App
08

Repair versus replace

When a heat pump is in need of repair it is worth considering whether a replacement would be a better investment. While each case is unique, we generally recommend investing in a new unit when repairs exceed $5,000.

$5,000
Recommended repair threshold

A heat pump's lifetime is impacted by a number of factors including environment, use and the quality of the unit. It's important to choose the right unit for your climate zone and home's unique attributes.

When you are in need of repair, we recommend choosing a service provider that is an expert in the heat pump brand you have installed, and checking online reviews to ensure you are investing in the right level of service.

Potential repair Cost range Description
Capacitor Replacement $150 - $400 Common issue when unit struggles to start or makes a humming noise. Capacitors store the electrical energy needed to start the compressor and fan motors.
Refrigerant Recharge $250 - $750 Needed when the system loses cooling or heating efficiency due to low refrigerant levels. Includes leak detection, repair of minor leaks, and recharging the system to the manufacturer-specified level.
Reversing Valve Replacement $450 - $900 Required when the unit cannot switch between heating and cooling modes. The reversing valve directs refrigerant flow and is unique to heat pump systems.
Compressor Replacement $1,500 - $3,000 Major repair needed when the unit fails to heat or cool entirely. The compressor is the heart of the system, circulating refrigerant between the indoor and outdoor coils.
Evaporator/Condenser Coil Replacement $1,200 - $2,800 Replacement needed when coils develop leaks or corrosion that cannot be economically repaired. Coil damage reduces heat transfer efficiency and can cause refrigerant loss.
Control Board Replacement $500 - $1,200 Required when the system has electrical failures or erratic behavior. The control board manages all system operations including defrost cycles, fan speeds, and compressor staging.
Full System Replacement $4,500 - $8,000+ When repairs exceed the value of the unit or multiple major components fail simultaneously. Includes removal of the old system and installation of a new heat pump with updated refrigerant lines and electrical connections.

Ready to start saving with a heat pump?

Speak with a Palmetto heating & cooling expert to find out exactly how much you can save.

Get a Free Quote
09

Frequently Asked Questions

Yes—heat pumps can make sense in Rockford, but system selection and home conditions matter. Rockford is in Climate Zone 6, with a design heating temperature of -5°F and cooling temperature of 91°F. A properly sized cold-climate model can provide efficient heating in winter and air conditioning in summer; backup heat may be useful during severe cold.

At Illinois’s current electricity price of 15.9¢ per kWh, bill savings depend on equipment efficiency, your existing heating fuel, and home insulation. Palmetto offers a $0-upfront Comfort Plan with maintenance and repairs included, or direct purchase. For systems installed in 2026, no federal heat pump tax credit is available; state and utility rebates may still apply.

In Rockford, heat pumps can provide efficient heating and cooling, including through cold winters, when equipment is selected and sized for the home. The area is Climate Zone 6, with a -5°F design heating temperature and 91°F design cooling temperature. Efficiency and heating output decline in extreme cold, so cold-climate performance matters.

At Illinois’s electricity price of 15.9¢ per kWh, operating costs depend on a heat pump’s seasonal efficiency, home insulation, and thermostat settings. Palmetto offers a $0-upfront Comfort Plan with maintenance and repairs included, or direct purchase. Purchased systems may qualify for state or utility rebates where available.

In Rockford, leasing through Palmetto’s Comfort Plan may suit homeowners who want no upfront cost, a predictable monthly payment, and maintenance, repairs, and warranty coverage included for the plan’s life. Buying requires a one-time payment but gives you ownership and may let you use state or utility rebates, if available.

Because Rockford is in Climate Zone 6, with a design heating temperature of -5°F and cooling temperature of 91°F, compare system performance and expected energy use as well as payment structure. Illinois electricity currently costs about 15.9¢ per kWh, so running costs depend on your home, equipment efficiency, and usage.

There isn’t one fixed heat pump installation price for Rockford; the total depends on your home’s size, insulation, ductwork, and equipment needs. A home-specific estimate is needed to determine the cost. Rockford is in Climate Zone 6, where the design heating temperature is -5°F, so proper system sizing matters for winter comfort.

Palmetto’s Comfort Plan has $0 upfront cost and a predictable monthly payment, with maintenance, repairs, and warranty coverage included. Direct purchase requires an upfront payment and gives you ownership; state or utility rebates may be available. No federal heat pump tax credit applies to systems installed in 2026.

A heat pump can be financially worthwhile in Rockford, but savings depend on your current heating system, energy use, and installation cost. Illinois electricity averages 15.9¢ per kWh, and Rockford’s Climate Zone 6 winters—with a -5°F design heating temperature—make cold-weather performance and a home-specific cost comparison especially important.

Compare the heat pump’s estimated operating costs with your current system and check for active state or utility rebates; no federal heat pump tax credit is available for systems installed in 2026. Palmetto’s Comfort Plan has no upfront cost and includes maintenance and repairs, while direct purchase means owning the equipment and may qualify for available state or utility incentives.

In Rockford, homeowners can get a heat pump installed through Palmetto, with the system selected and installed for their home. Palmetto offers two options: a Comfort Plan lease with no upfront cost, or direct purchase, where the homeowner pays upfront and owns the equipment.

Rockford is in Climate Zone 6, with a design heating temperature of -5°F, so proper sizing and cold-weather performance matter. The Comfort Plan includes maintenance and repairs for the plan’s life; direct buyers may qualify for state or utility rebates if available. No federal heat pump tax credit is available for installations in 2026.

HVAC stands for heating, ventilation, and air conditioning—the overall systems that manage indoor comfort and air movement. A heat pump is one type of HVAC equipment: it moves heat rather than creating it by burning fuel, providing both heating and cooling. So, a heat pump is part of HVAC, not an alternative to it.

In Rockford, Climate Zone 6, systems are designed around a heating temperature of -5°F and a cooling temperature of 91°F, so equipment sizing and cold-weather performance matter. Palmetto offers heat pumps through a Comfort Plan with $0 upfront cost and included maintenance and repairs, or through direct purchase, where you own the system.