Nathan Healy
Certified by Nathan Healy
Updated: October 2026
Quality home solutions since 2011
Palmetto serves thousands of customers across 25 states with an over 85% approval rating

01

Benefits of Palmetto Heat Pumps

Say goodbye to clunky old systems and surprise repairs. Palmetto Comfort Plan gives you a brand-new heat pump, installation, and full support, all wrapped into one subscription.

Year round comfort

Year Round Comfort

A high-efficiency heat pump keeps your home cool in summer, warm in winter, and your energy use in check all year long.

Forget the maintenance

Forget the maintenance

With a Comfort Plan subscription, installation and maintenance are fully covered, no surprise bills, no weekend DIY.

Rewards for renewing

Rewards for renewing

Stick with us and earn credits toward your next system upgrade. It’s our way of saying thanks for building a cleaner, comfier future with us.

02

Waukegan, IL Heat Pump Load Calculator

This calculator uses the square-foot method to estimate a Waukegan home’s heating and cooling needs. It uses ACCA-standard design conditions for Waukegan, IL: 72°F indoors, 91°F outdoors for cooling, and -5°F for heating. Get in touch with Palmetto’s team for an official Manual J load calculation and quote. Get in touch with our team for an official quote.

Step 1 of 3

Home location & size

Your home’s location and size directly impact heating needs.

Step 2 of 3

Home attributes

Step 3 of 3

Additional details

Description of what this means for context.

Estimated Heating Needs

Your home’s location falls within the a climate zone with the average extreme winter falling between 10° – 15° F.

Home Details

Get Started

Recommended equipment capacity

60,000 BTU

5 Tons

Calculated Cooling Mode

102,000 BTU

8.5 Tons

03

Buy it or finance it. Your comfort, your call

There's no wrong way to get cozy. Here's how the options stack up, so you can choose what works best for you.

Cash

Loan

Payment schedule $0 upfront, then monthly subscription Full price upfront $0 upfront, then monthly payment
Term length 10 or 12 years None Variable
End of term options Flexible with 25% renewal term credits to new system No credits to new system No credits to new system
Maintenance included
Eligible for incentives
Payment schedule $0 upfront, then monthly subscription
Term length 10 or 12 years
End of term options Flexible with 25% renewal term credits to new system
Maintenance included
Eligible for incentives

Cash

Payment schedule Full price upfront
Term length None
End of term options No credits to new system
Maintenance included
Eligible for incentives

Loan

Payment schedule $0 upfront, then monthly payment
Term length Variable
End of term options No credits to new system
Maintenance included
Eligible for incentives

Local Incentives

Waukegan, IL Heat Pump Rebates & Incentives

Local and federal incentive programs can significantly reduce the cost of a new heat pump system. Here are the programs available to Waukegan homeowners.

ComEd Heat Pump Discount

Up to $2,075

ComEd offers point-of-sale discounts for qualifying air-source and mini-split heat pumps. The 2026 discount depends on equipment type, efficiency, capacity, and whether it is bundled with an ENERGY STAR smart thermostat.

Eligibility: The home must have ComEd residential electric service, and the new heat pump must meet program efficiency requirements. Installation and the discount must be handled through a participating contractor or distributor.

Learn more →

ComEd Geothermal Discount

Up to $6,000

ComEd offers a point-of-sale discount for qualifying geothermal heat pumps. The listed 2026 offer is valid through December 31, 2026.

Eligibility: The home must have ComEd residential electric service and use an eligible geothermal heat pump. Installation by an ICC and geothermal-certified ComEd service provider and pre-approval are required.

Learn more →

ComEd HPWH Rebate

$750

ComEd offers a rebate for qualifying ENERGY STAR heat pump water heaters. The 2026 offer is listed for purchases from July 1 through December 31.

Eligibility: The applicant must have a ComEd residential account, and the eligible unit must be installed at the account’s service address. The application must be submitted within 60 days of purchase or by February 28, 2027, whichever comes first.

Learn more →

NSG Gas Heat Pump Rebate

$575 - $700

North Shore Gas offers rebates for qualifying natural-gas heat pumps for space heating, including an option integrated with domestic hot water.

Eligibility: Eligible homeowners must have North Shore Gas service and own a single-family home, two-flat, or individually metered condo or townhome. Equipment must be new, fully installed, meet the program’s efficiency specifications, and replace old equipment.

Learn more →

Confirmed 2026 options include ComEd discounts for qualifying air-source, ductless, and geothermal heat pumps, plus its $750 heat pump water-heater rebate; North Shore Gas also lists rebates for qualifying gas heat pumps. Palmetto can help homeowners check eligibility, coordinate with participating contractors, and apply for and maximize available utility rebates.

Incentive information is based on publicly available data as of 2026 and may change. Contact program administrators to verify current availability and eligibility requirements.

04

Climate Zones

Waukegan is in USDA Hardiness Zone 6, with a winter design temperature of -5°F and a summer design temperature of 91°F. In practical terms, homeowners need a heat pump that can keep up through cold winters and handle hot, humid summer days. Palmetto understands Waukegan’s climate and can recommend a system sized for both. Explore other climate zones below, or enter your ZIP code to confirm your zone.

US Climate Zone Map
Your location

Climate Zone 1

Climate zone 1 is not typically seen within the United States outside of Alaska. It represents the coldest climates on the planet.

Climate Zone 1A

Avg. extreme winters: -60° to -55° F

Climate Zone 1B

Avg. extreme winters: -55° to -50° F

05

Waukegan Electricity Prices

For Waukegan homeowners, electricity rates are one part of the heating-and-cooling cost equation.

Illinois’s average electricity price rose from 13.2 cents per kilowatt-hour in 2021 to 15.9 cents in 2024—about a 20% increase. The chart also shows how those rates compare with the national average.

Heat pumps can deliver two to three times as much heating or cooling per unit of electricity as traditional HVAC systems, helping reduce the electricity needed to keep your home comfortable.

Over the life of a system, using less electricity for the same comfort can help Waukegan households manage future rate increases. Actual savings depend on the home, system, and energy use.

Price of Energy: Illinois vs National Average

0¢
10¢
20¢
30¢
13.7¢
13.2¢
15.0¢
15.7¢
16.0¢
15.7¢
16.5¢
15.9¢
2021
2022
2023
2024
US Average
Illinois

Waukegan Area Utility Providers

In Waukegan, ComEd is the listed electricity provider. Its latest available rate is from 2023: 14.8¢ per kilowatt-hour, compared with Illinois’ 15.70¢ and the national average of 16.0¢. 2024 data isn’t available yet.

ComEd’s 2023 rate was below both averages. Local prices can differ because of supply and delivery costs and rate structures, but these figures alone don’t show the specific reasons for the gap.

Even where electricity costs more, a heat pump’s efficiency can help reduce total energy spending compared with traditional HVAC. In Waukegan, its efficient use of electricity can also help manage home heating and cooling costs.

Waukegan Utilities Electricity Rates

ComEd
14.80¢
-8%
IL Average
15.70¢
-2%
US Average
16.0¢
—
06

Palmetto Reviews

Ready to start saving with a heat pump?

Speak with a Palmetto heating & cooling expert to find out exactly how much you can save.

Get a Free Quote
Palmetto mobile app
07

Let our smart tools do the heavy lifting.

Get personalized tips, usage insights, project tracking, and that daily satisfaction of making your energy work smarter with the Palmetto mobile app.

  • Rewards for smarter energy usage
  • Energy insights & Dashboard
  • Personalized Savings Tools
  • Whole Home Energy Management
  • Support Whenever You Need It
Download the App
08

Repair versus replace

When a heat pump is in need of repair it is worth considering whether a replacement would be a better investment. While each case is unique, we generally recommend investing in a new unit when repairs exceed $5,000.

$5,000
Recommended repair threshold

A heat pump's lifetime is impacted by a number of factors including environment, use and the quality of the unit. It's important to choose the right unit for your climate zone and home's unique attributes.

When you are in need of repair, we recommend choosing a service provider that is an expert in the heat pump brand you have installed, and checking online reviews to ensure you are investing in the right level of service.

Potential repair Cost range Description
Capacitor Replacement $150 - $400 Common issue when unit struggles to start or makes a humming noise. Capacitors store the electrical energy needed to start the compressor and fan motors.
Refrigerant Recharge $250 - $750 Needed when the system loses cooling or heating efficiency due to low refrigerant levels. Includes leak detection, repair of minor leaks, and recharging the system to the manufacturer-specified level.
Reversing Valve Replacement $450 - $900 Required when the unit cannot switch between heating and cooling modes. The reversing valve directs refrigerant flow and is unique to heat pump systems.
Compressor Replacement $1,500 - $3,000 Major repair needed when the unit fails to heat or cool entirely. The compressor is the heart of the system, circulating refrigerant between the indoor and outdoor coils.
Evaporator/Condenser Coil Replacement $1,200 - $2,800 Replacement needed when coils develop leaks or corrosion that cannot be economically repaired. Coil damage reduces heat transfer efficiency and can cause refrigerant loss.
Control Board Replacement $500 - $1,200 Required when the system has electrical failures or erratic behavior. The control board manages all system operations including defrost cycles, fan speeds, and compressor staging.
Full System Replacement $4,500 - $8,000+ When repairs exceed the value of the unit or multiple major components fail simultaneously. Includes removal of the old system and installation of a new heat pump with updated refrigerant lines and electrical connections.

Ready to start saving with a heat pump?

Speak with a Palmetto heating & cooling expert to find out exactly how much you can save.

Get a Free Quote
09

Frequently Asked Questions

Yes—heat pumps can make sense in Waukegan when equipment is selected and sized for the local cold climate. The area is Climate Zone 6, with a design heating temperature of -5°F and design cooling temperature of 91°F. A cold-climate model can provide year-round heating and cooling, though a home assessment can determine whether backup heat is needed.

At Illinois’s current electricity price of 15.9¢ per kWh, operating costs depend on the heat pump’s efficiency, your home, and the fuel it replaces. Palmetto offers a $0-upfront Comfort Plan with maintenance and repairs included, or direct purchase; state or utility rebates may be available. No federal heat-pump tax credit applies to systems installed in 2026.

Heat pumps can work efficiently in Waukegan, which is in Climate Zone 6, but their performance depends on equipment selection and installation. At the area’s -5°F design heating temperature, efficiency and heating capacity can drop, so a cold-climate model should be sized for local conditions. Heat pumps can also cool homes during 91°F design temperatures.

Illinois electricity averages 15.9¢ per kilowatt-hour, so your operating costs depend on the heat pump’s efficiency, home insulation, and how often backup heat is needed. Palmetto offers a Comfort Plan with no upfront cost and maintenance included, or direct purchase, which gives you ownership and may qualify for active state or utility rebates.

Whether you should lease or buy a heat pump in Waukegan depends on your budget and how much responsibility you want. Palmetto’s Comfort Plan has $0 upfront cost, a predictable monthly payment, and includes maintenance, repairs, and warranty coverage for the plan’s life. It suits homeowners seeking simpler upkeep.

Buying means paying upfront and owning the equipment; you may qualify for state or utility rebates if active and available. Compare total costs and service terms, especially because Waukegan’s Climate Zone 6 design temperature is -5°F and electricity costs 15.9¢/kWh in Illinois. No federal heat pump tax credit is available for systems installed in 2026.

Heat pump installation costs in Waukegan vary by home size, insulation, equipment type, and electrical or ductwork needs, so there is no single standard price. Palmetto’s Comfort Plan has $0 upfront cost and a predictable monthly payment; direct purchase requires an upfront payment for the equipment and installation.

Waukegan’s Climate Zone 6 conditions, including a design heating temperature of -5°F, and Illinois electricity at 15.9¢ per kWh affect equipment sizing and operating costs. A home assessment can provide a more precise estimate. No federal heat pump tax credit is available for systems installed in 2026; direct purchases may qualify for state or utility rebates where active.

A heat pump can be financially worthwhile in Waukegan, but savings depend on your home’s insulation, current heating fuel, equipment efficiency, and energy prices. Illinois electricity averages 15.9¢ per kWh, and Waukegan’s Zone 6 climate has a -5°F design heating temperature, so a properly sized cold-climate system matters.

With Palmetto, the Comfort Plan has $0 upfront cost, predictable monthly payments, and maintenance, repairs, and warranty coverage for the plan’s life; direct purchase means you own the system and may qualify for state or utility rebates where available. No federal heat pump tax credit applies to systems installed in 2026, so include that in your cost comparison.

Homeowners in Waukegan can get a heat pump installed through Palmetto, which offers installation through its Comfort Plan or direct-purchase option. A qualified installer should assess the home, ductwork, and heating and cooling needs before recommending equipment, especially in Waukegan’s Climate Zone 6, where the design heating temperature is -5°F.

The Comfort Plan has $0 upfront cost, predictable monthly payments, maintenance and repairs for the plan’s life, and warranty coverage. Direct purchase means paying upfront and owning the equipment, with possible state or utility rebates where available. Illinois electricity costs 15.9¢ per kWh. Federal heat pump tax credits are not available for systems installed in 2026.

In Waukegan, HVAC means heating, ventilation, and air conditioning; it describes a home’s overall comfort system, not one specific machine. A heat pump is one type of HVAC equipment. It moves heat rather than generating it, providing both heating and cooling and often replacing a separate furnace and air conditioner.

Waukegan is in Climate Zone 6, with a design heating temperature of -5°F, so a heat pump should be selected and sized for local winter conditions. Palmetto offers a Comfort Plan with no upfront cost and included maintenance and repairs, or direct purchase, where you own the equipment outright.