Nathan Healy
Certified by Nathan Healy
Updated: October 2026
Quality home solutions since 2011
Palmetto serves thousands of customers across 25 states with an over 85% approval rating

01

Benefits of Palmetto Heat Pumps

Say goodbye to clunky old systems and surprise repairs. Palmetto Comfort Plan gives you a brand-new heat pump, installation, and full support, all wrapped into one subscription.

Year round comfort

Year Round Comfort

A high-efficiency heat pump keeps your home cool in summer, warm in winter, and your energy use in check all year long.

Forget the maintenance

Forget the maintenance

With a Comfort Plan subscription, installation and maintenance are fully covered, no surprise bills, no weekend DIY.

Rewards for renewing

Rewards for renewing

Stick with us and earn credits toward your next system upgrade. It’s our way of saying thanks for building a cleaner, comfier future with us.

02

Indianapolis, IN Heat Pump Load Calculator

This square-foot calculator approximates your home’s heating and cooling needs using 72°F indoors, a 91°F cooling design temperature, and a -5°F heating design temperature—the ACCA-standard design conditions for Indianapolis, IN. For an official Manual J load calculation and quote, get in touch with Palmetto’s team. Get in touch with our team for an official quote.

Step 1 of 3

Home location & size

Your home’s location and size directly impact heating needs.

Step 2 of 3

Home attributes

Step 3 of 3

Additional details

Description of what this means for context.

Estimated Heating Needs

Your home’s location falls within the a climate zone with the average extreme winter falling between 10° – 15° F.

Home Details

Get Started

Recommended equipment capacity

60,000 BTU

5 Tons

Calculated Cooling Mode

102,000 BTU

8.5 Tons

03

Buy it or finance it. Your comfort, your call

There's no wrong way to get cozy. Here's how the options stack up, so you can choose what works best for you.

Cash

Loan

Payment schedule $0 upfront, then monthly subscription Full price upfront $0 upfront, then monthly payment
Term length 10 or 12 years None Variable
End of term options Flexible with 25% renewal term credits to new system No credits to new system No credits to new system
Maintenance included
Eligible for incentives
Payment schedule $0 upfront, then monthly subscription
Term length 10 or 12 years
End of term options Flexible with 25% renewal term credits to new system
Maintenance included
Eligible for incentives

Cash

Payment schedule Full price upfront
Term length None
End of term options No credits to new system
Maintenance included
Eligible for incentives

Loan

Payment schedule $0 upfront, then monthly payment
Term length Variable
End of term options No credits to new system
Maintenance included
Eligible for incentives

Local Incentives

Indianapolis, IN Heat Pump Rebates & Incentives

Local and federal incentive programs can significantly reduce the cost of a new heat pump system. Here are the programs available to Indianapolis homeowners.

Indiana Energy Saver HEAR

Up to $8,000

This state rebate program can help cover eligible heat pump HVAC and heat pump water heater upgrades. Rebates are offered as upfront discounts through qualified contractors.

Eligibility: Available to households earning less than 150% of area median income for eligible first-time upgrades. Equipment and project requirements apply.

Learn more →

Indiana Energy Saver HOMES

Up to $18,000

This state program rebates whole-home retrofits that achieve at least 20% predicted energy savings; eligible upgrades may include HVAC equipment such as heat pumps. The rebate amount depends on household income, project cost, and modeled energy savings.

Eligibility: Available for eligible single-family and multifamily homes completing a qualifying whole-home retrofit. Households below 80% of area median income may qualify for higher rebates, with the amount tied to energy savings and project costs.

Learn more →

AES Indiana Heat Pump Rebates

Up to $725

AES Indiana offers tiered rebates for qualifying self-installed mini-split heat pumps and a rebate for ENERGY STAR heat pump water heaters. The mini-split rebate depends on equipment efficiency.

Eligibility: Applicants must be AES Indiana residential customers and submit within 90 days of purchase. Mini-split rebates require qualifying efficiency ratings and self-installation; heat pump water heaters must be ENERGY STAR-rated.

Learn more →

Indianapolis-area homeowners may qualify for Indiana Energy Saver HEAR or HOMES rebates, as well as AES Indiana rebates for eligible mini-split heat pumps and heat pump water heaters. Palmetto can help homeowners check eligibility, apply through the appropriate program, and coordinate incentives to maximize savings.

Incentive information is based on publicly available data as of 2026 and may change. Contact program administrators to verify current availability and eligibility requirements.

04

Climate Zones

Indianapolis is in USDA Hardiness Zone 6, where homeowners can expect freezing winter stretches and warm, humid summers. For heat pump planning, the design temperatures are -5°F for heating and 91°F for cooling—useful benchmarks for choosing equipment that can handle local cold snaps and summer heat. Palmetto understands Indianapolis’s climate and can recommend a system suited to it. Explore other zones below or enter your ZIP code to confirm yours.

US Climate Zone Map
Your location

Climate Zone 1

Climate zone 1 is not typically seen within the United States outside of Alaska. It represents the coldest climates on the planet.

Climate Zone 1A

Avg. extreme winters: -60° to -55° F

Climate Zone 1B

Avg. extreme winters: -55° to -50° F

05

Indianapolis Electricity Prices

Electricity prices are worth a closer look when weighing a new heating and cooling system.

Indiana’s average residential electricity rate rose from 13.4¢ per kWh in 2021 to 14.8¢ in 2024, after reaching 14.9¢ in 2023. It remained below the 2024 U.S. average of 16.5¢.

Heat pumps can help Indianapolis homes use electricity more efficiently: they move heat instead of generating it, delivering about two to three times more heating and cooling per unit of electricity than traditional HVAC systems.

Using less electricity for comfort can help limit the effect of future rate increases and support lower energy costs over time, making a heat pump’s efficiency valuable well beyond installation.

Price of Energy: Indiana vs National Average

0¢
10¢
20¢
30¢
13.7¢
13.4¢
15.0¢
14.6¢
16.0¢
14.9¢
16.5¢
14.8¢
2021
2022
2023
2024
US Average
Indiana

Indianapolis Area Utility Providers

For Indianapolis-area homes, 2023 electricity prices were 13.8¢/kWh for AES Indiana and 14.3¢/kWh for Duke Energy. These are the latest utility figures available; 2024 data isn’t available yet.

AES Indiana’s rate was below Indiana’s 14.9¢ state average and the 16.0¢ national average. Duke Energy’s was also below both. Differences between providers can reflect utility-specific costs and rate structures; these figures alone don’t identify exact causes.

Even where electricity costs matter, a heat pump’s high efficiency can help reduce total energy spending compared with traditional HVAC. Your results depend on your home, system, and energy use, so electricity price is only part of the picture.

Indianapolis Utilities Electricity Rates

AES Indiana
13.80¢
-14%
Duke Energy
14.30¢
-11%
IN Average
14.90¢
-7%
US Average
16.0¢
—
06

Palmetto Reviews

Ready to start saving with a heat pump?

Speak with a Palmetto heating & cooling expert to find out exactly how much you can save.

Get a Free Quote
Palmetto mobile app
07

Let our smart tools do the heavy lifting.

Get personalized tips, usage insights, project tracking, and that daily satisfaction of making your energy work smarter with the Palmetto mobile app.

  • Rewards for smarter energy usage
  • Energy insights & Dashboard
  • Personalized Savings Tools
  • Whole Home Energy Management
  • Support Whenever You Need It
Download the App
08

Repair versus replace

When a heat pump is in need of repair it is worth considering whether a replacement would be a better investment. While each case is unique, we generally recommend investing in a new unit when repairs exceed $5,000.

$5,000
Recommended repair threshold

A heat pump's lifetime is impacted by a number of factors including environment, use and the quality of the unit. It's important to choose the right unit for your climate zone and home's unique attributes.

When you are in need of repair, we recommend choosing a service provider that is an expert in the heat pump brand you have installed, and checking online reviews to ensure you are investing in the right level of service.

Potential repair Cost range Description
Capacitor Replacement $150 - $400 Common issue when unit struggles to start or makes a humming noise. Capacitors store the electrical energy needed to start the compressor and fan motors.
Refrigerant Recharge $250 - $750 Needed when the system loses cooling or heating efficiency due to low refrigerant levels. Includes leak detection, repair of minor leaks, and recharging the system to the manufacturer-specified level.
Reversing Valve Replacement $450 - $900 Required when the unit cannot switch between heating and cooling modes. The reversing valve directs refrigerant flow and is unique to heat pump systems.
Compressor Replacement $1,500 - $3,000 Major repair needed when the unit fails to heat or cool entirely. The compressor is the heart of the system, circulating refrigerant between the indoor and outdoor coils.
Evaporator/Condenser Coil Replacement $1,200 - $2,800 Replacement needed when coils develop leaks or corrosion that cannot be economically repaired. Coil damage reduces heat transfer efficiency and can cause refrigerant loss.
Control Board Replacement $500 - $1,200 Required when the system has electrical failures or erratic behavior. The control board manages all system operations including defrost cycles, fan speeds, and compressor staging.
Full System Replacement $4,500 - $8,000+ When repairs exceed the value of the unit or multiple major components fail simultaneously. Includes removal of the old system and installation of a new heat pump with updated refrigerant lines and electrical connections.

Ready to start saving with a heat pump?

Speak with a Palmetto heating & cooling expert to find out exactly how much you can save.

Get a Free Quote
09

Frequently Asked Questions

Yes, heat pumps can make sense in Indianapolis when they are properly sized for local conditions. The city is in Climate Zone 6, with a design heating temperature of -5°F and a design cooling temperature of 91°F, so equipment should be suited for cold-weather operation as well as summer comfort. At Indiana’s electricity price of 14.8¢ per kWh, compare estimated operating costs with your current heating system.

Palmetto offers a $0-upfront Comfort Plan with predictable monthly payments and maintenance and repairs included for the plan’s life, or direct purchase, which gives you ownership and may qualify for state or utility rebates where available. Federal heat pump tax credits ended for systems installed after December 31, 2025, so no federal tax credit is available for a 2026 installation.

Heat pumps can heat and cool efficiently in Indianapolis, though their output and efficiency usually fall as outdoor temperatures drop. Indianapolis is in Climate Zone 6, with a design heating temperature of -5°F and design cooling temperature of 91°F. A properly sized cold-climate model can handle winter conditions, with backup heat sometimes needed during the coldest hours.

At Indiana’s electricity price of 14.8¢ per kWh, actual costs depend on home insulation, thermostat settings, equipment efficiency, and backup-heat use. An installer should size the system for local design temperatures and assess ducts. Palmetto offers a $0-upfront Comfort Plan with maintenance and repairs, or direct purchase, which may qualify for state or utility rebates where available.

In Indianapolis, leasing through Palmetto’s Comfort Plan may suit homeowners who want no upfront cost, predictable monthly payments, and maintenance and repairs included for the plan’s life. Buying requires a one-time payment but gives you ownership and may fit if you prefer managing equipment and upkeep yourself.

Indianapolis is in Climate Zone 6, with a design heating temperature of -5°F and cooling temperature of 91°F. At Indiana’s current electricity price of 14.8¢ per kWh, efficiency and home conditions matter to operating costs. No federal heat pump tax credit is available for systems installed in 2026; check whether state or utility rebates are currently available.

Heat pump installation costs in Indianapolis vary with home size, insulation, equipment, and ductwork, so an assessment is needed for an accurate quote. With Palmetto’s Comfort Plan, there is no upfront cost and you pay a predictable monthly amount; direct purchase requires a one-time upfront payment.

Indianapolis is in Climate Zone 6, with a design heating temperature of -5°F and design cooling temperature of 91°F, so proper sizing matters. Indiana’s electricity price is 14.8¢ per kWh, which can help inform operating-cost estimates. Direct buyers may qualify for state or utility rebates where available; no federal heat-pump tax credit applies to systems installed in 2026.

A heat pump can be financially worthwhile in Indianapolis, but savings depend on your current heating fuel, home insulation, system cost, and energy use. Indiana electricity costs 14.8¢ per kWh, and Indianapolis’ Climate Zone 6 design temperatures are -5°F for heating and 91°F for cooling. Compare estimated yearly costs with your existing system.

Palmetto offers a $0-upfront Comfort Plan with predictable monthly payments, maintenance, repairs, and warranty coverage, or direct purchase, which gives you ownership and may qualify for active state or utility rebates. No federal heat pump tax credit is available for systems installed in 2026. Compare total costs and service needs before choosing.

In Indianapolis, homeowners can get a heat pump installed through Palmetto, which offers installation through its Comfort Plan or direct-purchase option. A qualified installation team should size the system for the home and local conditions: Indianapolis is in Climate Zone 6, with a design heating temperature of -5°F and cooling temperature of 91°F.

The Comfort Plan has $0 upfront cost, a predictable monthly payment, and maintenance, repairs, and warranty coverage for the life of the plan. Direct purchase means paying upfront and owning the equipment; state or utility rebates may be available. Indiana electricity is 14.8¢ per kWh, so ask for a home-specific operating-cost estimate.

HVAC stands for heating, ventilation, and air conditioning—the overall system and services that control a home’s temperature and air quality. A heat pump is one type of HVAC equipment: it moves heat indoors in winter and outdoors in summer, so one system can provide both heating and cooling.

In Indianapolis, a heat pump should be sized for Climate Zone 6 conditions, including a -5°F design heating temperature and 91°F design cooling temperature. Palmetto offers installation through a $0-upfront Comfort Plan with maintenance and repairs included, or direct purchase, which means owning the equipment outright.