Nathan Healy
Certified by Nathan Healy
Updated: October 2026
Quality home solutions since 2011
Palmetto serves thousands of customers across 25 states with an over 85% approval rating

01

Benefits of Palmetto Heat Pumps

Say goodbye to clunky old systems and surprise repairs. Palmetto Comfort Plan gives you a brand-new heat pump, installation, and full support, all wrapped into one subscription.

Year round comfort

Year Round Comfort

A high-efficiency heat pump keeps your home cool in summer, warm in winter, and your energy use in check all year long.

Forget the maintenance

Forget the maintenance

With a Comfort Plan subscription, installation and maintenance are fully covered, no surprise bills, no weekend DIY.

Rewards for renewing

Rewards for renewing

Stick with us and earn credits toward your next system upgrade. It’s our way of saying thanks for building a cleaner, comfier future with us.

02

Lexington, KY Heat Pump Load Calculator

This square-foot calculator estimates your home’s heating and cooling needs using a 72°F indoor temperature and Lexington’s ACCA-standard design conditions: 92°F outdoors for cooling and 5°F for heating. For an official Manual J load calculation and quote, get in touch with Palmetto’s team. Get in touch with our team for an official quote.

Step 1 of 3

Home location & size

Your home’s location and size directly impact heating needs.

Step 2 of 3

Home attributes

Step 3 of 3

Additional details

Description of what this means for context.

Estimated Heating Needs

Your home’s location falls within the a climate zone with the average extreme winter falling between 10° – 15° F.

Home Details

Get Started

Recommended equipment capacity

60,000 BTU

5 Tons

Calculated Cooling Mode

102,000 BTU

8.5 Tons

03

Buy it or finance it. Your comfort, your call

There's no wrong way to get cozy. Here's how the options stack up, so you can choose what works best for you.

Cash

Loan

Payment schedule $0 upfront, then monthly subscription Full price upfront $0 upfront, then monthly payment
Term length 10 or 12 years None Variable
End of term options Flexible with 25% renewal term credits to new system No credits to new system No credits to new system
Maintenance included
Eligible for incentives
Payment schedule $0 upfront, then monthly subscription
Term length 10 or 12 years
End of term options Flexible with 25% renewal term credits to new system
Maintenance included
Eligible for incentives

Cash

Payment schedule Full price upfront
Term length None
End of term options No credits to new system
Maintenance included
Eligible for incentives

Loan

Payment schedule $0 upfront, then monthly payment
Term length Variable
End of term options No credits to new system
Maintenance included
Eligible for incentives

Local Incentives

Lexington, KY Heat Pump Rebates & Incentives

Local and federal incentive programs can significantly reduce the cost of a new heat pump system. Here are the programs available to Lexington homeowners.

LG&E and KU Residential Rebates

$400

LG&E and KU offer cash rebates for qualifying ENERGY STAR heat pumps, including air-source and ductless models.

Eligibility: You must be an LG&E or KU residential customer on an eligible rate. The installed heat pump must meet the program’s equipment requirements; check the current list and application details before purchasing.

Learn more →

Blue Grass Heat Pump Retrofit

Up to $1,000

Blue Grass Energy offers rebates for replacing an existing electric resistance heating system with a qualifying heat pump. The incentive depends on equipment type and efficiency.

Eligibility: Available to Blue Grass Energy residential members replacing a primary electric resistance heat source that is at least two years old. Qualifying ducted heat pumps and mini-splits have different rebate amounts; this program cannot be combined with the Blue Grass High-Efficiency Heat Pump Program.

Learn more →

Blue Grass High-Efficiency Heat Pump

$500 - $1,000

Blue Grass Energy offers incentives for qualifying ENERGY STAR air-source heat pumps and designated cold-climate or geothermal heat pumps.

Eligibility: Available to Blue Grass Energy residential members. The heat pump must be ducted and the home’s primary heat source; equipment must meet the applicable ENERGY STAR, cold-climate, or geothermal requirements. This program cannot be combined with the Blue Grass Heat Pump Retrofit Program.

Learn more →

Eligible homeowners may qualify for utility rebates through LG&E and KU or Blue Grass Energy, depending on their electric service provider and the equipment installed. Kentucky’s HEAR and HOMES rebates are not yet accepting applications, and no federal homeowner heat pump tax credit is available for systems installed in 2026. Palmetto can help homeowners identify applicable utility rebates and navigate applications to maximize available savings.

Incentive information is based on publicly available data as of 2026 and may change. Contact program administrators to verify current availability and eligibility requirements.

04

Climate Zones

Lexington is in USDA Hardiness Zone 7, with design temperatures of 5°F for heating and 92°F for cooling. Homeowners can expect cold winter snaps and hot, humid summers, so heat pump sizing and selection should account for both low-temperature heating and summer cooling. Palmetto understands local conditions and can recommend a system suited to Lexington. Explore other zones below or enter your ZIP code to confirm your zone.

US Climate Zone Map
Your location

Climate Zone 1

Climate zone 1 is not typically seen within the United States outside of Alaska. It represents the coldest climates on the planet.

Climate Zone 1A

Avg. extreme winters: -60° to -55° F

Climate Zone 1B

Avg. extreme winters: -55° to -50° F

05

Lexington Electricity Prices

For Lexington homeowners, electricity prices are one part of the heat pump cost equation—and efficiency can help balance the numbers.

Kentucky’s average electricity rate rose from 11.5¢ per kWh in 2021 to 13.0¢ in 2024, though it remained below the U.S. average, which reached 16.5¢.

Heat pumps can deliver 2–3 times more heating or cooling per unit of electricity than traditional HVAC systems, helping reduce the electricity needed to keep your home comfortable.

Over time, using less electricity for comfort can soften the impact of rate increases and make a heat pump a practical way to manage household energy costs. Actual savings depend on your home, system, and usage.

Price of Energy: Kentucky vs National Average

0¢
10¢
20¢
30¢
13.7¢
11.5¢
15.0¢
12.9¢
16.0¢
12.7¢
16.5¢
13.0¢
2021
2022
2023
2024
US Average
Kentucky

Lexington Area Utility Providers

In Lexington, Kentucky Utilities is a key electricity provider. Its average rate in 2023 was 12.0¢ per kilowatt-hour (kWh). The chart uses 2023 figures because 2024 utility data is not yet available.

Kentucky Utilities’ rate was below Kentucky’s 2023 average of 12.70¢/kWh and the national average of 16.0¢/kWh. Rates can vary with generation, fuel, grid upkeep, and delivery costs; these figures alone don’t explain the difference.

For Lexington households, electricity rates are one factor in heating costs. Heat pumps move heat efficiently, which can reduce total energy spending compared with traditional HVAC—even in places with higher electricity prices.

Lexington Utilities Electricity Rates

Kentucky Utilities
12.00¢
-25%
KY Average
12.70¢
-21%
US Average
16.0¢
—
06

Palmetto Reviews

Ready to start saving with a heat pump?

Speak with a Palmetto heating & cooling expert to find out exactly how much you can save.

Get a Free Quote
Palmetto mobile app
07

Let our smart tools do the heavy lifting.

Get personalized tips, usage insights, project tracking, and that daily satisfaction of making your energy work smarter with the Palmetto mobile app.

  • Rewards for smarter energy usage
  • Energy insights & Dashboard
  • Personalized Savings Tools
  • Whole Home Energy Management
  • Support Whenever You Need It
Download the App
08

Repair versus replace

When a heat pump is in need of repair it is worth considering whether a replacement would be a better investment. While each case is unique, we generally recommend investing in a new unit when repairs exceed $5,000.

$5,000
Recommended repair threshold

A heat pump's lifetime is impacted by a number of factors including environment, use and the quality of the unit. It's important to choose the right unit for your climate zone and home's unique attributes.

When you are in need of repair, we recommend choosing a service provider that is an expert in the heat pump brand you have installed, and checking online reviews to ensure you are investing in the right level of service.

Potential repair Cost range Description
Capacitor Replacement $150 - $400 Common issue when unit struggles to start or makes a humming noise. Capacitors store the electrical energy needed to start the compressor and fan motors.
Refrigerant Recharge $250 - $750 Needed when the system loses cooling or heating efficiency due to low refrigerant levels. Includes leak detection, repair of minor leaks, and recharging the system to the manufacturer-specified level.
Reversing Valve Replacement $450 - $900 Required when the unit cannot switch between heating and cooling modes. The reversing valve directs refrigerant flow and is unique to heat pump systems.
Compressor Replacement $1,500 - $3,000 Major repair needed when the unit fails to heat or cool entirely. The compressor is the heart of the system, circulating refrigerant between the indoor and outdoor coils.
Evaporator/Condenser Coil Replacement $1,200 - $2,800 Replacement needed when coils develop leaks or corrosion that cannot be economically repaired. Coil damage reduces heat transfer efficiency and can cause refrigerant loss.
Control Board Replacement $500 - $1,200 Required when the system has electrical failures or erratic behavior. The control board manages all system operations including defrost cycles, fan speeds, and compressor staging.
Full System Replacement $4,500 - $8,000+ When repairs exceed the value of the unit or multiple major components fail simultaneously. Includes removal of the old system and installation of a new heat pump with updated refrigerant lines and electrical connections.

Ready to start saving with a heat pump?

Speak with a Palmetto heating & cooling expert to find out exactly how much you can save.

Get a Free Quote
09

Frequently Asked Questions

Yes—heat pumps can make sense in Lexington when properly sized for local winter and summer conditions. In Climate Zone 7, the design heating temperature is 5°F and the design cooling temperature is 92°F, so equipment should be selected to handle cold snaps and peak heat. At Kentucky’s 13.0¢ per-kWh electricity price, operating costs depend on your home and system efficiency.

Palmetto offers a $0-upfront Comfort Plan with predictable monthly payments, maintenance and repairs, and warranty coverage, or a direct purchase with equipment ownership and possible state or utility rebates where available. For systems installed in 2026, federal heat pump tax credits are no longer available, so compare total costs and confirm any local incentives before choosing.

Heat pumps can be highly efficient in Lexington because they move heat rather than create it by burning fuel, delivering several units of heat per unit of electricity in suitable conditions. Lexington is in Climate Zone 7, with a 5°F design heating temperature and 92°F design cooling temperature, so equipment should be sized for both extremes.

With Kentucky electricity at 13.0¢ per kWh, operating costs depend on the heat pump’s seasonal efficiency, home insulation, thermostat settings, and backup heat use. A qualified installer can match equipment to the home’s heat loss; Palmetto offers a $0-upfront Comfort Plan or direct purchase.

In Lexington, lease through Palmetto’s Comfort Plan if you prefer $0 upfront, a predictable monthly payment, and maintenance, repairs, and warranty coverage included for the plan’s life. Buy if you can make a one-time payment and want to own the heat pump outright, with potential access to state or utility rebates where available.

Both options can provide heating and cooling in Lexington’s Climate Zone 7, where systems are designed around 5°F winter and 92°F summer conditions; proper sizing matters. Kentucky electricity averages 13.0¢ per kWh. For installations in 2026, no federal heat pump tax credit is available, so compare plan costs with purchase price and any applicable state or utility incentives.

Heat pump installation costs in Lexington vary with your home’s size, insulation, existing ductwork, and the system capacity needed for local weather. Lexington’s design temperatures—5°F for heating and 92°F for cooling—affect equipment sizing. Because each home differs, an in-home assessment is the best way to get an accurate quote.

Palmetto offers a Comfort Plan with $0 upfront, predictable monthly payments, and maintenance, repairs, and warranty coverage; direct purchase means paying upfront and owning the system. Kentucky electricity averages 13.0¢/kWh, which affects operating costs. State or utility rebates may be available, but federal heat pump tax credits ended for systems installed after 2025.

A heat pump can be financially worthwhile in Lexington, but savings depend on the system’s efficiency, your current heating fuel, and home insulation. Kentucky electricity averages 13.0¢ per kWh. Lexington’s Climate Zone 7 design temperatures—5°F for heating and 92°F for cooling—mean proper sizing matters for comfort and energy use.

Palmetto offers a $0-upfront Comfort Plan with predictable monthly payments and maintenance and repairs included, or direct purchase, which gives you ownership and may qualify for state or utility rebates where available. No federal heat pump tax credit is available for systems installed in 2026, so compare total costs and expected savings over time.

In Lexington, heat pumps are installed by qualified HVAC professionals who assess your home, size the equipment, and complete the installation. Palmetto offers heat pump installation through its Comfort Plan lease or direct purchase. Before work begins, ask who will perform the installation and confirm licensing, permits, equipment sizing, and service coverage.

Lexington is in Climate Zone 7, with design temperatures of 5°F for heating and 92°F for cooling, so proper system sizing matters. Palmetto’s Comfort Plan has $0 upfront cost and includes maintenance and repairs; with direct purchase, you own the equipment and may qualify for active state or utility rebates.

HVAC stands for heating, ventilation, and air conditioning—the overall system and services that control indoor comfort. A heat pump is one type of HVAC equipment: it moves heat indoors in winter and outdoors in summer, so one unit can provide both heating and cooling. Furnaces and central air conditioners are other HVAC equipment.

In Lexington’s Climate Zone 7, systems are designed around a 5°F heating and 92°F cooling temperature, so proper sizing matters for comfort in both seasons. For installation, Palmetto offers a $0-upfront Comfort Plan with maintenance and repairs included, or direct purchase, where you own the equipment and may qualify for available state or utility rebates.