Nathan Healy
Certified by Nathan Healy
Updated: October 2026
Quality home solutions since 2011
Palmetto serves thousands of customers across 25 states with an over 85% approval rating

01

Benefits of Palmetto Heat Pumps

Say goodbye to clunky old systems and surprise repairs. Palmetto Comfort Plan gives you a brand-new heat pump, installation, and full support, all wrapped into one subscription.

Year round comfort

Year Round Comfort

A high-efficiency heat pump keeps your home cool in summer, warm in winter, and your energy use in check all year long.

Forget the maintenance

Forget the maintenance

With a Comfort Plan subscription, installation and maintenance are fully covered, no surprise bills, no weekend DIY.

Rewards for renewing

Rewards for renewing

Stick with us and earn credits toward your next system upgrade. It’s our way of saying thanks for building a cleaner, comfier future with us.

02

Baltimore, MD Heat Pump Load Calculator

This square-foot method calculator offers a starting estimate of your Baltimore home’s heating and cooling needs. It uses a 72°F indoor temperature, a 92°F outdoor cooling design temperature, and a 5°F heating design temperature—the ACCA-standard design conditions for Baltimore, MD. For an official Manual J load calculation and quote, get in touch with Palmetto’s team. Get in touch with our team for an official quote.

Step 1 of 3

Home location & size

Your home’s location and size directly impact heating needs.

Step 2 of 3

Home attributes

Step 3 of 3

Additional details

Description of what this means for context.

Estimated Heating Needs

Your home’s location falls within the a climate zone with the average extreme winter falling between 10° – 15° F.

Home Details

Get Started

Recommended equipment capacity

60,000 BTU

5 Tons

Calculated Cooling Mode

102,000 BTU

8.5 Tons

03

Buy it or finance it. Your comfort, your call

There's no wrong way to get cozy. Here's how the options stack up, so you can choose what works best for you.

Cash

Loan

Payment schedule $0 upfront, then monthly subscription Full price upfront $0 upfront, then monthly payment
Term length 10 or 12 years None Variable
End of term options Flexible with 25% renewal term credits to new system No credits to new system No credits to new system
Maintenance included
Eligible for incentives
Payment schedule $0 upfront, then monthly subscription
Term length 10 or 12 years
End of term options Flexible with 25% renewal term credits to new system
Maintenance included
Eligible for incentives

Cash

Payment schedule Full price upfront
Term length None
End of term options No credits to new system
Maintenance included
Eligible for incentives

Loan

Payment schedule $0 upfront, then monthly payment
Term length Variable
End of term options No credits to new system
Maintenance included
Eligible for incentives

Local Incentives

Baltimore, MD Heat Pump Rebates & Incentives

Local and federal incentive programs can significantly reduce the cost of a new heat pump system. Here are the programs available to Baltimore homeowners.

BGE Home Performance

Up to $15,000

BGE’s Home Performance with ENERGY STAR program offers rebates for qualifying home efficiency improvements and heat pump installations. A project that switches from combustion-fueled equipment to a qualifying heat pump may receive up to $15,000, subject to modeled savings and project-cost limits.

Eligibility: Available to BGE residential customers who use a participating contractor. A home energy audit and rebate reservation are required; the completed work must include attic air sealing and insulation or have those measures deemed unnecessary by an approved contractor.

Learn more →

BGE Heat Pump Water Heater Rebate

Up to $1,600

BGE offers rebates on select ENERGY STAR certified heat pump water heaters. Additional help with home preparation may be available when switching from natural gas, oil, or propane to electric.

Eligibility: The water heater must be an eligible model, and the rebate is limited to one per customer address. Homeowners can purchase through a participating retailer or use an eligible installer or BGE’s Product Advisor; switching from a fossil-fuel system may qualify for additional preparation incentives.

Learn more →

BGE Income-Based Savings

Up to $15,000

BGE’s income-based home improvement program provides income-qualified customers with home upgrades, including HVAC installation, air sealing, and insulation. Its stated value for a Tier 3 project can reach $15,000, including an additional incentive for switching from fossil-fuel equipment to electric.

Eligibility: Applicants must be BGE customers and meet the program’s household-income requirements, which vary by family size, and provide proof of eligibility. A BGE-authorized contractor determines the needed improvements and whether the home qualifies for the HVAC installation tier.

Learn more →

Baltimore Geothermal Tax Credit

Up to $5,000

Baltimore City offers a real property tax credit for eligible solar or geothermal energy devices installed at a dwelling. For geothermal heat pumps, the credit is up to 50% of eligible costs, capped at $5,000, and cannot exceed the city property tax imposed on the home.

Eligibility: The homeowner must own and use the device at a qualifying dwelling, file as a Baltimore City resident, and apply to the City. Eligible costs must have been incurred within the 12 months before the initial application; applications may be accepted through June 30, 2028.

Learn more →

BGE customers may qualify for heat pump installation rebates, heat pump water heater rebates, or income-based home improvement incentives, and Baltimore City homeowners may qualify for a geothermal property tax credit. Federal homeowner heat pump tax credits ended December 31, 2025. Palmetto can help homeowners identify eligible programs and apply to maximize available incentives.

Incentive information is based on publicly available data as of 2026 and may change. Contact program administrators to verify current availability and eligibility requirements.

04

Climate Zones

Baltimore is in USDA Hardiness Zone 7, with a design heating temperature of 5°F and a design cooling temperature of 92°F. In practical terms, heat pumps need to handle cold winter snaps and hot, humid summer days. Proper sizing and system selection account for both extremes, not just average weather. Palmetto understands Baltimore’s climate and can recommend a system suited to the area. Explore other zones below or enter your ZIP code to confirm your zone.

US Climate Zone Map
Your location

Climate Zone 1

Climate zone 1 is not typically seen within the United States outside of Alaska. It represents the coldest climates on the planet.

Climate Zone 1A

Avg. extreme winters: -60° to -55° F

Climate Zone 1B

Avg. extreme winters: -55° to -50° F

05

Baltimore Electricity Prices

For Baltimore homeowners, rising electricity prices make it worth considering how efficiently a home uses each kilowatt-hour.

Maryland’s average electricity price rose from 13.1¢ per kWh in 2021 to 17.9¢ in 2024—about 37%. In 2024, it was above the national average of 16.5¢.

Heat pumps can deliver two to three times more heating or cooling per unit of electricity than traditional HVAC systems, helping Baltimore homes get more comfort from each kilowatt-hour.

Over time, using less electricity for comfort can help soften the impact of future rate increases. Actual savings depend on your home, energy use, and utility rates.

Price of Energy: Maryland vs National Average

0¢
10¢
20¢
30¢
13.7¢
13.1¢
15.0¢
14.5¢
16.0¢
16.6¢
16.5¢
17.9¢
2021
2022
2023
2024
US Average
Maryland

Baltimore Area Utility Providers

For Baltimore-area customers served by BGE, electricity averaged 16.5¢ per kilowatt-hour in 2023. These are the latest utility figures available; 2024 data isn’t yet available.

BGE’s 2023 rate was slightly above the national average of 16.0¢ and just below Maryland’s 16.60¢. Rates can vary by utility and location; these figures don’t explain the specific reasons for the differences.

Electricity prices matter, but so does how much energy your heating and cooling system uses. Because heat pumps are highly efficient, they can use less energy than traditional HVAC and may reduce total energy spending, even where electricity costs are higher.

Baltimore Utilities Electricity Rates

BGE
16.50¢
+3%
MD Average
16.60¢
+4%
US Average
16.0¢
—
06

Palmetto Reviews

Ready to start saving with a heat pump?

Speak with a Palmetto heating & cooling expert to find out exactly how much you can save.

Get a Free Quote
Palmetto mobile app
07

Let our smart tools do the heavy lifting.

Get personalized tips, usage insights, project tracking, and that daily satisfaction of making your energy work smarter with the Palmetto mobile app.

  • Rewards for smarter energy usage
  • Energy insights & Dashboard
  • Personalized Savings Tools
  • Whole Home Energy Management
  • Support Whenever You Need It
Download the App
08

Repair versus replace

When a heat pump is in need of repair it is worth considering whether a replacement would be a better investment. While each case is unique, we generally recommend investing in a new unit when repairs exceed $5,000.

$5,000
Recommended repair threshold

A heat pump's lifetime is impacted by a number of factors including environment, use and the quality of the unit. It's important to choose the right unit for your climate zone and home's unique attributes.

When you are in need of repair, we recommend choosing a service provider that is an expert in the heat pump brand you have installed, and checking online reviews to ensure you are investing in the right level of service.

Potential repair Cost range Description
Capacitor Replacement $150 - $400 Common issue when unit struggles to start or makes a humming noise. Capacitors store the electrical energy needed to start the compressor and fan motors.
Refrigerant Recharge $250 - $750 Needed when the system loses cooling or heating efficiency due to low refrigerant levels. Includes leak detection, repair of minor leaks, and recharging the system to the manufacturer-specified level.
Reversing Valve Replacement $450 - $900 Required when the unit cannot switch between heating and cooling modes. The reversing valve directs refrigerant flow and is unique to heat pump systems.
Compressor Replacement $1,500 - $3,000 Major repair needed when the unit fails to heat or cool entirely. The compressor is the heart of the system, circulating refrigerant between the indoor and outdoor coils.
Evaporator/Condenser Coil Replacement $1,200 - $2,800 Replacement needed when coils develop leaks or corrosion that cannot be economically repaired. Coil damage reduces heat transfer efficiency and can cause refrigerant loss.
Control Board Replacement $500 - $1,200 Required when the system has electrical failures or erratic behavior. The control board manages all system operations including defrost cycles, fan speeds, and compressor staging.
Full System Replacement $4,500 - $8,000+ When repairs exceed the value of the unit or multiple major components fail simultaneously. Includes removal of the old system and installation of a new heat pump with updated refrigerant lines and electrical connections.

Ready to start saving with a heat pump?

Speak with a Palmetto heating & cooling expert to find out exactly how much you can save.

Get a Free Quote
09

Frequently Asked Questions

Yes—heat pumps can make sense in Baltimore when properly sized for the area’s cold winters and humid summers. Local design temperatures are about 5°F for heating and 92°F for cooling, so choose equipment that can meet the home’s heating needs in cold weather. At Maryland’s 17.9¢-per-kWh electricity rate, savings depend on your current fuel and system efficiency.

A home assessment can compare operating costs with your current heating system and check whether ducts or electrical upgrades are needed. Palmetto offers a Comfort Plan with $0 upfront, predictable payments, and maintenance and repairs included, or direct purchase, which may qualify for state or utility rebates. No federal heat pump tax credit is available for systems installed in 2026.

Heat pumps can be efficient in Baltimore when properly sized for the home and local weather. Baltimore’s stated Climate Zone 7 design temperatures are 5°F for heating and 92°F for cooling. A cold-climate model can provide heat in winter, though its efficiency typically falls as outdoor temperatures drop; supplemental heat may be needed during the coldest periods.

At Maryland’s electricity price of 17.9¢ per kWh, operating costs depend on the heat pump’s seasonal efficiency, home insulation, thermostat settings, and any backup heat use. Palmetto offers a $0-upfront Comfort Plan with maintenance and repairs included for the life of the plan, or direct purchase for homeowners who prefer to own the equipment outright.

In Baltimore, leasing may suit homeowners who want no upfront cost and predictable monthly payments; Palmetto’s Comfort Plan includes maintenance, repairs, and warranty coverage for the plan’s life. Buying requires a one-time payment but gives you ownership and may let you use available Maryland state or utility rebates.

Compare total costs, contract terms, and expected service needs before deciding. Baltimore is in Climate Zone 7, with a 5°F design heating temperature and 92°F design cooling temperature; Maryland electricity averages 17.9¢ per kWh. For systems installed in 2026, no federal heat pump tax credit is available, so base your estimate on current local incentives and costs.

Heat pump installation costs in Baltimore vary with home size, insulation, existing ductwork, equipment type, and electrical upgrades; there isn’t one reliable price for every home. Baltimore’s 5°F design heating temperature and 92°F design cooling temperature affect system sizing, so a contractor assessment is needed for an accurate quote.

Palmetto offers a Comfort Plan with $0 upfront, predictable monthly payments, and maintenance, repairs, and warranty coverage for the plan term, or direct purchase with one upfront payment and equipment ownership. Maryland electricity averages 17.9¢/kWh, affecting running costs. No federal heat pump tax credit is available for systems installed in 2026; check current state or utility rebates.

A heat pump can be financially worthwhile in Baltimore, but savings depend on your current heating fuel, home efficiency, and equipment costs. Maryland electricity averages 17.9¢ per kWh, so compare projected heating and cooling costs with your existing system rather than assuming savings. Baltimore’s 5°F winter and 92°F summer design temperatures make proper sizing important.

You can buy a heat pump upfront and own it, potentially using state or utility rebates where available, or choose Palmetto’s Comfort Plan with $0 upfront, predictable monthly payments, and maintenance and repairs included. For systems installed in 2026, federal heat pump tax credits are no longer available; compare full lifetime costs and terms before deciding.

In Baltimore, homeowners can have a heat pump installed through Palmetto, which offers installation with either its Comfort Plan or a direct-purchase option. A qualified installation professional should assess the home, size the equipment, and confirm that the system can provide reliable heating and cooling for the property.

Baltimore homes are in Climate Zone 7, with design temperatures of 5°F for heating and 92°F for cooling, so proper sizing matters. The Comfort Plan has no upfront cost and includes maintenance, repairs, and warranty coverage; direct purchase means owning the equipment and may qualify for state or utility rebates where available.

HVAC stands for heating, ventilation, and air conditioning—the overall systems and equipment that manage indoor comfort. A heat pump is one type of HVAC equipment. Unlike a furnace paired with a separate air conditioner, it moves heat: indoors during winter and outdoors during summer, providing both heating and cooling.

For Baltimore homes, equipment should be sized for local design conditions—about 5°F for heating and 92°F for cooling—so it can handle seasonal extremes. Palmetto offers a Comfort Plan with no upfront cost and maintenance included, or direct purchase, which gives the homeowner ownership; available state or utility rebates may vary.