Nathan Healy
Certified by Nathan Healy
Updated: October 2026
Quality home solutions since 2011
Palmetto serves thousands of customers across 25 states with an over 85% approval rating

01

Benefits of Palmetto Heat Pumps

Say goodbye to clunky old systems and surprise repairs. Palmetto Comfort Plan gives you a brand-new heat pump, installation, and full support, all wrapped into one subscription.

Year round comfort

Year Round Comfort

A high-efficiency heat pump keeps your home cool in summer, warm in winter, and your energy use in check all year long.

Forget the maintenance

Forget the maintenance

With a Comfort Plan subscription, installation and maintenance are fully covered, no surprise bills, no weekend DIY.

Rewards for renewing

Rewards for renewing

Stick with us and earn credits toward your next system upgrade. It’s our way of saying thanks for building a cleaner, comfier future with us.

02

Silver Spring, MD Heat Pump Load Calculator

Use this calculator’s square-foot method to estimate your Silver Spring home’s heating and cooling needs. It assumes 72°F indoors, a 92°F cooling design temperature, and a 5°F heating design temperature—the ACCA-standard design conditions for Silver Spring, MD. For an official Manual J load calculation and quote, get in touch with Palmetto’s team. Get in touch with our team for an official quote.

Step 1 of 3

Home location & size

Your home’s location and size directly impact heating needs.

Step 2 of 3

Home attributes

Step 3 of 3

Additional details

Description of what this means for context.

Estimated Heating Needs

Your home’s location falls within the a climate zone with the average extreme winter falling between 10° – 15° F.

Home Details

Get Started

Recommended equipment capacity

60,000 BTU

5 Tons

Calculated Cooling Mode

102,000 BTU

8.5 Tons

03

Buy it or finance it. Your comfort, your call

There's no wrong way to get cozy. Here's how the options stack up, so you can choose what works best for you.

Cash

Loan

Payment schedule $0 upfront, then monthly subscription Full price upfront $0 upfront, then monthly payment
Term length 10 or 12 years None Variable
End of term options Flexible with 25% renewal term credits to new system No credits to new system No credits to new system
Maintenance included
Eligible for incentives
Payment schedule $0 upfront, then monthly subscription
Term length 10 or 12 years
End of term options Flexible with 25% renewal term credits to new system
Maintenance included
Eligible for incentives

Cash

Payment schedule Full price upfront
Term length None
End of term options No credits to new system
Maintenance included
Eligible for incentives

Loan

Payment schedule $0 upfront, then monthly payment
Term length Variable
End of term options No credits to new system
Maintenance included
Eligible for incentives

Local Incentives

Silver Spring, MD Heat Pump Rebates & Incentives

Local and federal incentive programs can significantly reduce the cost of a new heat pump system. Here are the programs available to Silver Spring homeowners.

Pepco Home Performance

Up to $15,000

Pepco offers rebates for eligible home upgrades, with a higher maximum for qualifying projects that replace fossil-fuel HVAC or water-heating equipment with electric equipment such as a heat pump. The rebate depends on modeled energy savings and project costs.

Eligibility: Applicants need an active Pepco residential electric account and must live in an eligible Maryland single-family home; the program excludes condominiums and apartments. A home energy assessment and participating contractor are required, and the contractor must reserve the rebate by December 31, 2026; approved work must be completed within 90 days of reservation approval.

Learn more →

Montgomery Electrify MC

Up to $2,500

Montgomery County provides point-of-sale incentives for qualifying projects that replace fossil-fuel heating with a heat pump. The amount varies by system type, with cold-climate heat pumps eligible for the highest listed incentive.

Eligibility: The home must be in Montgomery County and have individually metered utilities. Qualifying work must replace fossil-fuel heating, meet the program’s efficiency requirements, and be coordinated and completed by the County’s selected contractor, Elysian Energy.

Learn more →

Silver Spring homeowners may be eligible for Pepco’s Home Performance rebates and Montgomery County’s Electrify MC incentives, subject to service-area, equipment, contractor, and other program requirements. Palmetto can help homeowners review eligibility, navigate applications, and identify ways to maximize available rebates.

Incentive information is based on publicly available data as of 2026 and may change. Contact program administrators to verify current availability and eligibility requirements.

04

Climate Zones

Silver Spring is in USDA Hardiness Zone 7, where winters can bring cold snaps and summers are often hot and humid. The design temperatures—5°F for heating and 92°F for cooling—show why heat pump sizing and system selection need to account for both seasonal extremes. Palmetto understands Silver Spring’s climate and can recommend a system suited to local conditions. Explore other climate zones below or enter your ZIP code to confirm yours.

US Climate Zone Map
Your location

Climate Zone 1

Climate zone 1 is not typically seen within the United States outside of Alaska. It represents the coldest climates on the planet.

Climate Zone 1A

Avg. extreme winters: -60° to -55° F

Climate Zone 1B

Avg. extreme winters: -55° to -50° F

05

Silver Spring Electricity Prices

Electricity prices have climbed in Maryland, making every kilowatt-hour count in Silver Spring.

Maryland’s average electricity rate rose from 13.1 cents per kWh in 2021 to 17.9 cents in 2024. The national average reached 16.5 cents per kWh in 2024.

Heat pumps can help manage electricity use: they’re 2–3 times as efficient as traditional HVAC systems and can deliver the same heating or cooling with less electricity.

Over years of operation, using less electricity for home comfort can help offset rising rates. Actual savings depend on your home, system, and energy use.

Price of Energy: Maryland vs National Average

0¢
10¢
20¢
30¢
13.7¢
13.1¢
15.0¢
14.5¢
16.0¢
16.6¢
16.5¢
17.9¢
2021
2022
2023
2024
US Average
Maryland

Silver Spring Area Utility Providers

For Silver Spring, the chart lists Pepco at 18.2¢ per kilowatt-hour in 2023, the latest utility data available; 2024 figures aren’t available yet.

Pepco’s 2023 rate was 1.6¢ above Maryland’s 16.60¢ average and 2.2¢ above the 16.0¢ national average. Utility rates can vary with supply and delivery costs; these averages don’t show which factors explain Pepco’s difference.

Even where electricity costs more, a heat pump’s high efficiency can help reduce total energy spending compared with traditional HVAC. Actual savings depend on the home, equipment, and energy use.

Silver Spring Utilities Electricity Rates

Pepco
18.20¢
+14%
MD Average
16.60¢
+4%
US Average
16.0¢
—
06

Palmetto Reviews

Ready to start saving with a heat pump?

Speak with a Palmetto heating & cooling expert to find out exactly how much you can save.

Get a Free Quote
Palmetto mobile app
07

Let our smart tools do the heavy lifting.

Get personalized tips, usage insights, project tracking, and that daily satisfaction of making your energy work smarter with the Palmetto mobile app.

  • Rewards for smarter energy usage
  • Energy insights & Dashboard
  • Personalized Savings Tools
  • Whole Home Energy Management
  • Support Whenever You Need It
Download the App
08

Repair versus replace

When a heat pump is in need of repair it is worth considering whether a replacement would be a better investment. While each case is unique, we generally recommend investing in a new unit when repairs exceed $5,000.

$5,000
Recommended repair threshold

A heat pump's lifetime is impacted by a number of factors including environment, use and the quality of the unit. It's important to choose the right unit for your climate zone and home's unique attributes.

When you are in need of repair, we recommend choosing a service provider that is an expert in the heat pump brand you have installed, and checking online reviews to ensure you are investing in the right level of service.

Potential repair Cost range Description
Capacitor Replacement $150 - $400 Common issue when unit struggles to start or makes a humming noise. Capacitors store the electrical energy needed to start the compressor and fan motors.
Refrigerant Recharge $250 - $750 Needed when the system loses cooling or heating efficiency due to low refrigerant levels. Includes leak detection, repair of minor leaks, and recharging the system to the manufacturer-specified level.
Reversing Valve Replacement $450 - $900 Required when the unit cannot switch between heating and cooling modes. The reversing valve directs refrigerant flow and is unique to heat pump systems.
Compressor Replacement $1,500 - $3,000 Major repair needed when the unit fails to heat or cool entirely. The compressor is the heart of the system, circulating refrigerant between the indoor and outdoor coils.
Evaporator/Condenser Coil Replacement $1,200 - $2,800 Replacement needed when coils develop leaks or corrosion that cannot be economically repaired. Coil damage reduces heat transfer efficiency and can cause refrigerant loss.
Control Board Replacement $500 - $1,200 Required when the system has electrical failures or erratic behavior. The control board manages all system operations including defrost cycles, fan speeds, and compressor staging.
Full System Replacement $4,500 - $8,000+ When repairs exceed the value of the unit or multiple major components fail simultaneously. Includes removal of the old system and installation of a new heat pump with updated refrigerant lines and electrical connections.

Ready to start saving with a heat pump?

Speak with a Palmetto heating & cooling expert to find out exactly how much you can save.

Get a Free Quote
09

Frequently Asked Questions

Yes. Heat pumps can make sense in Silver Spring, where systems need to handle a 5°F design heating temperature and 92°F design cooling temperature. A properly sized model can heat and cool through local seasonal conditions. Maryland electricity averages 17.9¢ per kWh, so operating costs depend on equipment efficiency, home insulation, and usage.

Homeowners can choose Palmetto’s Comfort Plan, with no upfront cost and maintenance and repairs included, or buy equipment outright and may qualify for state or utility rebates where available. Federal heat pump tax credits are not available for systems installed in 2026. A home assessment can help compare options and confirm the right system size.

Heat pumps can be highly efficient in Silver Spring, especially when properly sized for the home. The stated Climate Zone 7 design temperatures—5°F for heating and 92°F for cooling—make cold-weather capacity and summer comfort important when choosing equipment. Maryland’s current electricity price is 17.9¢ per kWh.

Efficiency also depends on insulation, duct condition, and thermostat settings. A qualified load calculation can help determine the right system size. Palmetto offers a $0-upfront Comfort Plan with maintenance and repairs included for the plan’s life, or direct purchase, which may qualify for state or utility rebates where available.

In Silver Spring, leasing through Palmetto’s Comfort Plan may suit homeowners who want no upfront cost, a predictable monthly payment, and maintenance, repairs, and warranty coverage included for the plan’s life. Buying requires a one-time payment but gives you outright ownership and may suit homeowners who prefer control and can pay upfront.

Compare the full cost, financing terms, and expected service needs before deciding. Maryland electricity averages 17.9¢ per kWh, and Silver Spring’s Zone 7 design temperatures—5°F for heating and 92°F for cooling—make proper sizing important. For systems installed in 2026, federal heat pump tax credits are no longer available; check current state and utility rebates.

There isn’t one set price for a heat pump in Silver Spring: the total depends on your home’s size, existing ductwork, equipment, and installation needs. Palmetto can provide a project-specific quote. Local design conditions—5°F for heating and 92°F for cooling—also help determine the system size and cost.

With Palmetto’s Comfort Plan, you pay $0 upfront and receive a predictable monthly payment, with maintenance, repairs, and warranty coverage included. Direct purchase requires an upfront payment and gives you ownership; active state or utility rebates may be available. Maryland electricity is 17.9¢ per kWh. No federal heat pump tax credit is available for systems installed in 2026.

A heat pump can be financially worthwhile in Silver Spring, but savings depend on your current heating fuel, energy use, and installation cost. Maryland electricity averages 17.9¢ per kWh, so compare expected electric bills with what you pay now. In Climate Zone 7, equipment must handle a 5°F heating design temperature and 92°F cooling.

With a direct purchase, you own the system and may qualify for state or utility rebates where available; no federal heat pump tax credit applies to systems installed in 2026. Palmetto’s Comfort Plan has $0 upfront cost, predictable monthly payments, and maintenance, repairs, and warranty coverage for the life of the plan.

Heat pumps in Silver Spring are installed by qualified HVAC professionals who assess the home, size the equipment, and connect indoor and outdoor components. Palmetto offers heat pump installation for local homeowners, with options to get a system through its Comfort Plan or by purchasing the equipment outright.

Silver Spring is in Climate Zone 7, with a 5°F design heating temperature and a 92°F design cooling temperature, so proper sizing matters. The Comfort Plan has $0 upfront cost and includes maintenance and repairs; direct purchase means ownership and may qualify for state or utility rebates when available.

HVAC stands for heating, ventilation, and air conditioning—the broader category for equipment that controls indoor temperature and air quality. A heat pump is one type of HVAC equipment: it moves heat rather than generating it by burning fuel, and many models provide both heating and cooling from the same system.

In Silver Spring, the stated design temperatures of 5°F for heating and 92°F for cooling help guide heat pump selection and sizing. Palmetto offers a Comfort Plan with no upfront cost, predictable payments, and maintenance and repairs included, or direct purchase, which gives homeowners ownership and may qualify for active state or utility rebates.