Nathan Healy
Certified by Nathan Healy
Updated: October 2026
Quality home solutions since 2011
Palmetto serves thousands of customers across 25 states with an over 85% approval rating

01

Benefits of Palmetto Heat Pumps

Say goodbye to clunky old systems and surprise repairs. Palmetto Comfort Plan gives you a brand-new heat pump, installation, and full support, all wrapped into one subscription.

Year round comfort

Year Round Comfort

A high-efficiency heat pump keeps your home cool in summer, warm in winter, and your energy use in check all year long.

Forget the maintenance

Forget the maintenance

With a Comfort Plan subscription, installation and maintenance are fully covered, no surprise bills, no weekend DIY.

Rewards for renewing

Rewards for renewing

Stick with us and earn credits toward your next system upgrade. It’s our way of saying thanks for building a cleaner, comfier future with us.

02

Newburgh, NY Heat Pump Load Calculator

This calculator uses the square-foot method to estimate your home’s heating and cooling needs using a 72°F indoor temperature, 92°F cooling design temperature, and 5°F heating design temperature. These ACCA-standard conditions reflect Newburgh, NY’s climate. Contact Palmetto’s team for an official Manual J load calculation and quote. Get in touch with our team for an official quote.

Step 1 of 3

Home location & size

Your home’s location and size directly impact heating needs.

Step 2 of 3

Home attributes

Step 3 of 3

Additional details

Description of what this means for context.

Estimated Heating Needs

Your home’s location falls within the a climate zone with the average extreme winter falling between 10° – 15° F.

Home Details

Get Started

Recommended equipment capacity

60,000 BTU

5 Tons

Calculated Cooling Mode

102,000 BTU

8.5 Tons

03

Buy it or finance it. Your comfort, your call

There's no wrong way to get cozy. Here's how the options stack up, so you can choose what works best for you.

Cash

Loan

Payment schedule $0 upfront, then monthly subscription Full price upfront $0 upfront, then monthly payment
Term length 10 or 12 years None Variable
End of term options Flexible with 25% renewal term credits to new system No credits to new system No credits to new system
Maintenance included
Eligible for incentives
Payment schedule $0 upfront, then monthly subscription
Term length 10 or 12 years
End of term options Flexible with 25% renewal term credits to new system
Maintenance included
Eligible for incentives

Cash

Payment schedule Full price upfront
Term length None
End of term options No credits to new system
Maintenance included
Eligible for incentives

Loan

Payment schedule $0 upfront, then monthly payment
Term length Variable
End of term options No credits to new system
Maintenance included
Eligible for incentives

Local Incentives

Newburgh, NY Heat Pump Rebates & Incentives

Local and federal incentive programs can significantly reduce the cost of a new heat pump system. Here are the programs available to Newburgh homeowners.

NYS Clean Heat Rebate

Up to $20,000

Central Hudson’s NYS Clean Heat rebates support eligible air-source, ground-source, and heat pump water heater installations. The utility lists incentives of up to $12,000 for qualifying air-source projects and up to $20,000 for qualifying weatherized geothermal retrofits.

Eligibility: For eligible Central Hudson customers installing qualifying heat pumps in existing homes; space-heating systems generally must serve the full heating load. Use a NYS Clean Heat-certified contractor, and confirm the project category and weatherization requirements before work begins.

Learn more →

EmPower+ Heat Pump Incentive

Up to $24,000

NYSERDA’s EmPower+ can fund approved heat pump and other energy-efficiency improvements for income-eligible households. Its Sustainable Futures funding may provide up to $10,000 for an air-source or ground-source heat pump in addition to the regular project cap.

Eligibility: For eligible low- and moderate-income households in one- to four-family homes that meet the program’s income or assistance requirements. For a qualifying low-income single-family home in Orange County, the regular project cap is up to $14,000, with the potential heat-pump funding added; a home assessment and approved scope are required.

Learn more →

NY Geothermal Energy Credit

Up to $10,000

New York State offers a personal income tax credit for qualifying residential ground-source heat pump systems. The credit is 25% of qualified expenses, up to the stated maximum.

Eligibility: The system must be purchased or leased and installed at a New York residence where the claimant lives when it is placed in service. The property must not be rented during the tax year in which the credit is claimed.

Learn more →

Newburgh homeowners may qualify for Central Hudson NYS Clean Heat rebates, income-based EmPower+ incentives, and a New York tax credit for geothermal heat pumps; amounts depend on the home, system, utility, and eligibility. Palmetto can help homeowners identify qualifying options, apply for available rebates, and maximize eligible savings.

Incentive information is based on publicly available data as of 2026 and may change. Contact program administrators to verify current availability and eligibility requirements.

04

Climate Zones

Newburgh, NY is in USDA Hardiness Zone 7, where winters can be cold and summers hot and humid. With a design heating temperature of 5°F and cooling temperature of 92°F, heat pumps need to be sized and selected to keep homes comfortable through both extremes. Palmetto understands Newburgh’s climate and can recommend a system suited to the area. Explore zones below or enter your ZIP code to confirm your zone.

US Climate Zone Map
Your location

Climate Zone 1

Climate zone 1 is not typically seen within the United States outside of Alaska. It represents the coldest climates on the planet.

Climate Zone 1A

Avg. extreme winters: -60° to -55° F

Climate Zone 1B

Avg. extreme winters: -55° to -50° F

05

Newburgh Electricity Prices

Electricity prices are worth watching in Newburgh—and they make efficient home heating and cooling especially relevant.

New York electricity prices climbed from 19.5¢ per kWh in 2021 to 24.4¢ in 2024. Over the same period, the national average rose from 13.7¢ to 16.5¢.

That makes efficiency matter: heat pumps use less electricity per unit of heating or cooling delivered and can be 2–3 times more efficient than traditional systems.

Using fewer kilowatt-hours can help soften the impact of future rate increases over time. Actual savings depend on your home, equipment, and utility rates.

Price of Energy: New York vs National Average

0¢
10¢
20¢
30¢
13.7¢
19.5¢
15.0¢
22.1¢
16.0¢
22.2¢
16.5¢
24.4¢
2021
2022
2023
2024
US Average
New York

Newburgh Area Utility Providers

In Newburgh, 2023 electricity prices were 25.1¢ per kWh for Central Hudson and 23.5¢ per kWh for Orange & Rockland. These are the latest utility figures available; 2024 data isn’t available.

Both rates were above the 2023 New York average of 22.20¢ and national average of 16.0¢ per kWh. Central Hudson was 2.9¢ above the state average, while Orange & Rockland was 1.3¢ above. The figures show the difference, but not its causes.

Higher electricity prices matter, but heat pumps are highly efficient and can use less energy than traditional HVAC to heat or cool a home. That efficiency can help reduce total energy spending, even where electricity costs more.

Newburgh Utilities Electricity Rates

Central Hudson
25.10¢
+57%
Orange & Rockland
23.50¢
+47%
NY Average
22.20¢
+39%
US Average
16.0¢
—
06

Palmetto Reviews

Ready to start saving with a heat pump?

Speak with a Palmetto heating & cooling expert to find out exactly how much you can save.

Get a Free Quote
Palmetto mobile app
07

Let our smart tools do the heavy lifting.

Get personalized tips, usage insights, project tracking, and that daily satisfaction of making your energy work smarter with the Palmetto mobile app.

  • Rewards for smarter energy usage
  • Energy insights & Dashboard
  • Personalized Savings Tools
  • Whole Home Energy Management
  • Support Whenever You Need It
Download the App
08

Repair versus replace

When a heat pump is in need of repair it is worth considering whether a replacement would be a better investment. While each case is unique, we generally recommend investing in a new unit when repairs exceed $5,000.

$5,000
Recommended repair threshold

A heat pump's lifetime is impacted by a number of factors including environment, use and the quality of the unit. It's important to choose the right unit for your climate zone and home's unique attributes.

When you are in need of repair, we recommend choosing a service provider that is an expert in the heat pump brand you have installed, and checking online reviews to ensure you are investing in the right level of service.

Potential repair Cost range Description
Capacitor Replacement $150 - $400 Common issue when unit struggles to start or makes a humming noise. Capacitors store the electrical energy needed to start the compressor and fan motors.
Refrigerant Recharge $250 - $750 Needed when the system loses cooling or heating efficiency due to low refrigerant levels. Includes leak detection, repair of minor leaks, and recharging the system to the manufacturer-specified level.
Reversing Valve Replacement $450 - $900 Required when the unit cannot switch between heating and cooling modes. The reversing valve directs refrigerant flow and is unique to heat pump systems.
Compressor Replacement $1,500 - $3,000 Major repair needed when the unit fails to heat or cool entirely. The compressor is the heart of the system, circulating refrigerant between the indoor and outdoor coils.
Evaporator/Condenser Coil Replacement $1,200 - $2,800 Replacement needed when coils develop leaks or corrosion that cannot be economically repaired. Coil damage reduces heat transfer efficiency and can cause refrigerant loss.
Control Board Replacement $500 - $1,200 Required when the system has electrical failures or erratic behavior. The control board manages all system operations including defrost cycles, fan speeds, and compressor staging.
Full System Replacement $4,500 - $8,000+ When repairs exceed the value of the unit or multiple major components fail simultaneously. Includes removal of the old system and installation of a new heat pump with updated refrigerant lines and electrical connections.

Ready to start saving with a heat pump?

Speak with a Palmetto heating & cooling expert to find out exactly how much you can save.

Get a Free Quote
09

Frequently Asked Questions

Yes, heat pumps can make sense in Newburgh, though value depends on your home, system design, and fuel prices. In Climate Zone 7, design temperatures are 5°F for heating and 92°F for cooling, so equipment should be sized for both extremes. At 24.4¢/kWh, compare projected costs with your current system.

Palmetto’s Comfort Plan has $0 upfront, predictable monthly payments, and maintenance, repairs, and warranty coverage for the plan’s life. Direct purchase requires a one-time upfront payment and gives you ownership; state or utility rebates may be available. No federal heat pump tax credit is available for systems installed in 2026.

Heat pumps can operate efficiently in Newburgh, even through cold winters. The area is Climate Zone 7, with a 5°F design heating temperature and 92°F design cooling temperature. Cold-climate models can provide heat at low outdoor temperatures, though efficiency and heat output generally decline as temperatures fall; proper sizing matters.

At New York’s average electricity price of 24.4¢ per kWh, running cost depends on the heat pump’s seasonal efficiency, your home’s insulation, and thermostat settings. A professional load calculation helps match equipment to the home and identify whether backup heat is needed on the coldest days.

In Newburgh, leasing through Palmetto’s Comfort Plan may suit homeowners who want no upfront cost and predictable monthly payments. The plan includes maintenance, repairs, and warranty coverage for the life of the plan, reducing ownership responsibilities. Buying requires a one-time payment but gives you outright ownership and may suit those who prefer control.

Newburgh is in Climate Zone 7, with a 5°F design heating temperature and 92°F design cooling temperature, so compare system sizing and projected operating costs before deciding. New York electricity averages 24.4¢ per kWh. For systems installed in 2026, federal heat pump tax credits are no longer available; check active state or utility rebates if buying.

Heat pump installation costs in Newburgh vary with the home’s size, insulation, ductwork, and equipment, so there isn’t one reliable price for every house. In Climate Zone 7, systems must be sized for a 5°F design heating temperature and 92°F cooling temperature; a home assessment is needed for an accurate quote.

Palmetto’s Comfort Plan has $0 upfront cost, with a predictable monthly payment and maintenance, repairs, and warranty coverage included for the plan’s life. Direct purchase requires an upfront payment and gives you ownership; state or utility rebates may be available. New York electricity costs 24.4¢ per kWh, which also affects operating costs.

A heat pump can be financially worthwhile in Newburgh when it replaces costly oil or electric resistance heating, but savings depend on your current fuel costs, home insulation, and system design. New York electricity averages 24.4¢ per kWh, and Zone 7’s 5°F design heating temperature makes proper sizing and cold-weather performance especially important.

Compare estimated yearly operating costs with your current system and consider the payment option. Palmetto’s Comfort Plan has no upfront cost, a predictable monthly payment, and maintenance and repairs included; direct purchase means owning the equipment and may qualify for state or utility rebates where available. No federal heat pump tax credit applies to systems installed in 2026.

Homeowners in Newburgh can arrange heat pump installation through Palmetto. The system is selected for the home and installed by qualified heating and cooling professionals; ask about the installer, equipment, and project scope before scheduling. Newburgh’s Climate Zone 7 conditions, including a 5°F design heating temperature, make cold-weather performance and proper sizing important.

With Palmetto’s Comfort Plan, customers pay $0 upfront and get predictable monthly payments, maintenance, repairs, and warranty coverage for the plan’s life. Direct purchase means paying upfront and owning the equipment; state or utility incentives may be available if active. No federal heat pump tax credit applies to systems installed in 2026.

HVAC is the broad term for a home’s heating, ventilation, and air-conditioning equipment. A heat pump is one type of HVAC system: it moves heat to warm your home in winter and reverses direction to cool it in summer. By contrast, a furnace paired with an air conditioner uses separate equipment for heating and cooling.

Newburgh is in Climate Zone 7, with design temperatures of 5°F for heating and 92°F for cooling, so proper equipment selection matters. At New York’s current electricity price of 24.4¢ per kWh, a heat pump’s operating cost depends on its efficiency, your home, and energy use.