Nathan Healy
Certified by Nathan Healy
Updated: October 2026
Quality home solutions since 2011
Palmetto serves thousands of customers across 25 states with an over 85% approval rating

01

Benefits of Palmetto Heat Pumps

Say goodbye to clunky old systems and surprise repairs. Palmetto Comfort Plan gives you a brand-new heat pump, installation, and full support, all wrapped into one subscription.

Year round comfort

Year Round Comfort

A high-efficiency heat pump keeps your home cool in summer, warm in winter, and your energy use in check all year long.

Forget the maintenance

Forget the maintenance

With a Comfort Plan subscription, installation and maintenance are fully covered, no surprise bills, no weekend DIY.

Rewards for renewing

Rewards for renewing

Stick with us and earn credits toward your next system upgrade. It’s our way of saying thanks for building a cleaner, comfier future with us.

02

Cleveland, OH Heat Pump Load Calculator

This square-foot calculator estimates your home’s heating and cooling needs using a 72°F indoor temperature and Cleveland’s ACCA-standard design temperatures: 91°F outdoors for cooling and -5°F for heating. For a precise assessment, get in touch with Palmetto’s team for an official Manual J load calculation and quote. Get in touch with our team for an official quote.

Step 1 of 3

Home location & size

Your home’s location and size directly impact heating needs.

Step 2 of 3

Home attributes

Step 3 of 3

Additional details

Description of what this means for context.

Estimated Heating Needs

Your home’s location falls within the a climate zone with the average extreme winter falling between 10° – 15° F.

Home Details

Get Started

Recommended equipment capacity

60,000 BTU

5 Tons

Calculated Cooling Mode

102,000 BTU

8.5 Tons

03

Buy it or finance it. Your comfort, your call

There's no wrong way to get cozy. Here's how the options stack up, so you can choose what works best for you.

Cash

Loan

Payment schedule $0 upfront, then monthly subscription Full price upfront $0 upfront, then monthly payment
Term length 10 or 12 years None Variable
End of term options Flexible with 25% renewal term credits to new system No credits to new system No credits to new system
Maintenance included
Eligible for incentives
Payment schedule $0 upfront, then monthly subscription
Term length 10 or 12 years
End of term options Flexible with 25% renewal term credits to new system
Maintenance included
Eligible for incentives

Cash

Payment schedule Full price upfront
Term length None
End of term options No credits to new system
Maintenance included
Eligible for incentives

Loan

Payment schedule $0 upfront, then monthly payment
Term length Variable
End of term options No credits to new system
Maintenance included
Eligible for incentives

Local Incentives

Heat Pump Financing in Cleveland

No state or local heat pump rebate or incentive program is confirmed active for Cleveland homeowners as of October 1, 2026. Federal homeowner heat pump tax credits ended December 31, 2025. Palmetto's Comfort Plan lease offers $0 upfront cost as an alternative.

Palmetto Comfort Plan: $0 Upfront Heat Pump Leasing

Even without local rebates, Palmetto's Comfort Plan makes upgrading easy. You get a high-efficiency heat pump installed with $0 upfront cost, predictable monthly payments, and all maintenance and repairs included for the life of the plan.

Incentive information is based on publicly available data as of 2026 and may change. Contact program administrators to verify current availability and eligibility requirements.

04

Climate Zones

Cleveland is in USDA Hardiness Zone 6, with a winter design temperature of -5°F and a summer design temperature of 91°F. Homeowners can face freezing winter stretches and hot, humid summer days, so heat pumps need sizing and features suited to both heating and cooling demands. Palmetto understands Cleveland’s climate and can recommend a system for local conditions. Explore other zones below or enter your ZIP code to confirm yours.

US Climate Zone Map
Your location

Climate Zone 1

Climate zone 1 is not typically seen within the United States outside of Alaska. It represents the coldest climates on the planet.

Climate Zone 1A

Avg. extreme winters: -60° to -55° F

Climate Zone 1B

Avg. extreme winters: -55° to -50° F

05

Cleveland Electricity Prices

Ohio electricity prices are rising, but efficient heating and cooling can help Cleveland homeowners use less power.

Ohio’s average electricity price rose from 12.8 cents per kilowatt-hour in 2021 to 16.1 cents in 2024—about a 26% increase. In 2024, it was slightly below the national average of 16.5 cents.

Heat pumps move heat instead of generating it, using less electricity to deliver heating and cooling. They can be 2–3 times as efficient as traditional HVAC systems.

Using less electricity for comfort can help limit the impact of future rate increases over a heat pump’s lifetime. Actual savings depend on your home, energy use, utility rates, and system.

Price of Energy: Ohio vs National Average

0¢
10¢
20¢
30¢
13.7¢
12.8¢
15.0¢
13.9¢
16.0¢
15.4¢
16.5¢
16.1¢
2021
2022
2023
2024
US Average
Ohio

Cleveland Area Utility Providers

In 2023, Cleveland-area customers paid 14.4¢ per kWh with The Illuminating Company and 14.6¢ with Ohio Edison. These are the latest utility figures available; 2024 data isn’t yet available.

Both rates were below Ohio’s 2023 average of 15.40¢ per kWh and the national average of 16.0¢. Ohio Edison’s rate was 0.2¢ higher than The Illuminating Company’s; these comparisons don’t explain what caused the differences.

Even when electricity costs are high, a heat pump’s efficiency can help reduce total energy spending compared with traditional HVAC. Your overall costs depend on your home and energy use, so efficiency matters alongside the per-kWh rate.

Cleveland Utilities Electricity Rates

The Illuminating Company
14.40¢
-10%
Ohio Edison
14.60¢
-9%
OH Average
15.40¢
-4%
US Average
16.0¢
—
06

Palmetto Reviews

Ready to start saving with a heat pump?

Speak with a Palmetto heating & cooling expert to find out exactly how much you can save.

Get a Free Quote
Palmetto mobile app
07

Let our smart tools do the heavy lifting.

Get personalized tips, usage insights, project tracking, and that daily satisfaction of making your energy work smarter with the Palmetto mobile app.

  • Rewards for smarter energy usage
  • Energy insights & Dashboard
  • Personalized Savings Tools
  • Whole Home Energy Management
  • Support Whenever You Need It
Download the App
08

Repair versus replace

When a heat pump is in need of repair it is worth considering whether a replacement would be a better investment. While each case is unique, we generally recommend investing in a new unit when repairs exceed $5,000.

$5,000
Recommended repair threshold

A heat pump's lifetime is impacted by a number of factors including environment, use and the quality of the unit. It's important to choose the right unit for your climate zone and home's unique attributes.

When you are in need of repair, we recommend choosing a service provider that is an expert in the heat pump brand you have installed, and checking online reviews to ensure you are investing in the right level of service.

Potential repair Cost range Description
Capacitor Replacement $150 - $400 Common issue when unit struggles to start or makes a humming noise. Capacitors store the electrical energy needed to start the compressor and fan motors.
Refrigerant Recharge $250 - $750 Needed when the system loses cooling or heating efficiency due to low refrigerant levels. Includes leak detection, repair of minor leaks, and recharging the system to the manufacturer-specified level.
Reversing Valve Replacement $450 - $900 Required when the unit cannot switch between heating and cooling modes. The reversing valve directs refrigerant flow and is unique to heat pump systems.
Compressor Replacement $1,500 - $3,000 Major repair needed when the unit fails to heat or cool entirely. The compressor is the heart of the system, circulating refrigerant between the indoor and outdoor coils.
Evaporator/Condenser Coil Replacement $1,200 - $2,800 Replacement needed when coils develop leaks or corrosion that cannot be economically repaired. Coil damage reduces heat transfer efficiency and can cause refrigerant loss.
Control Board Replacement $500 - $1,200 Required when the system has electrical failures or erratic behavior. The control board manages all system operations including defrost cycles, fan speeds, and compressor staging.
Full System Replacement $4,500 - $8,000+ When repairs exceed the value of the unit or multiple major components fail simultaneously. Includes removal of the old system and installation of a new heat pump with updated refrigerant lines and electrical connections.

Ready to start saving with a heat pump?

Speak with a Palmetto heating & cooling expert to find out exactly how much you can save.

Get a Free Quote
09

Frequently Asked Questions

Yes—heat pumps can make sense in Cleveland, but equipment selection and installation matter. Cleveland is in Climate Zone 6, with a design heating temperature of -5°F and cooling temperature of 91°F. A properly sized cold-climate heat pump can provide year-round heating and cooling, though performance and operating costs depend on the model, home, and backup heat.

At Ohio’s current electricity price of 16.1¢ per kWh, compare projected costs with your existing fuel bills; results depend on use and system efficiency. Palmetto offers a $0-upfront Comfort Plan with predictable payments, warranty coverage, and maintenance and repairs for the plan’s life, or direct purchase with ownership and potential state or utility rebates where available.

Heat pumps can be efficient in Cleveland, even in Climate Zone 6, where the design heating temperature is -5°F. Cold-climate models can move heat indoors through winter, though their efficiency declines as outdoor temperatures fall. Proper equipment sizing and installation help maintain comfort during cold snaps; a backup heat source may help on the coldest days.

At Ohio’s electricity price of 16.1¢ per kWh, operating cost depends on a unit’s cold-weather performance, your home’s insulation, and thermostat settings. Compare efficiency ratings and ask an installer how the model performs near Cleveland’s winter design temperature. Palmetto offers a Comfort Plan or direct purchase; either way, correct sizing matters.

In Cleveland, leasing and buying can both make sense; choose based on upfront cost, ownership, and maintenance preferences. With Ohio electricity averaging 16.1¢ per kWh, operating costs depend on your home, system efficiency, and heating needs. Cleveland is in Climate Zone 6, so choose equipment designed for cold-weather performance at a -5°F heating design temperature.

Palmetto’s Comfort Plan has $0 upfront cost, a predictable monthly payment, and maintenance, repairs, and warranty coverage for the plan’s life. Direct purchase costs more upfront but gives you ownership and may qualify for state or utility rebates where available. No federal heat pump tax credit is available for systems installed in 2026.

Heat pump installation costs in Cleveland vary with home size, insulation, existing ductwork, equipment type, and electrical upgrades, so there isn’t one reliable price for every home. Cleveland’s Climate Zone 6 design heating temperature of -5°F makes proper sizing and cold-weather performance important; a home assessment is needed for an accurate quote.

Palmetto offers two ways to get a heat pump: the Comfort Plan has $0 upfront cost, predictable monthly payments, and maintenance, repairs, and warranty coverage for the plan’s life. Direct purchase is paid upfront and gives you ownership; state or utility rebates may be available. Ohio electricity costs 16.1¢ per kWh, also affecting operating costs.

A heat pump can be financially worthwhile in Cleveland if its installation cost and operating savings compare favorably with your current system. At Ohio’s current electricity price of 16.1¢ per kWh, bills depend on the unit’s efficiency, your home’s insulation, and how often temperatures approach the Climate Zone 6 design low of -5°F.

Palmetto’s Comfort Plan has no upfront cost, a predictable monthly payment, and maintenance and repairs included for the plan’s life. Direct purchase means you own the system and may qualify for active state or utility rebates. No federal heat pump tax credit is available for systems installed in 2026.

Homeowners in Cleveland can get heat pumps installed through Palmetto. A qualified installation team evaluates the home, selects equipment sized for its needs, and installs the system. Cleveland is in Climate Zone 6, with a design heating temperature of -5°F and cooling temperature of 91°F, so cold-weather performance and proper sizing matter.

Palmetto offers two ways to get a system: the Comfort Plan has $0 upfront cost, predictable monthly payments, maintenance and repairs for the plan’s life, and warranty coverage. With direct purchase, you pay once and own the equipment; state or utility rebates may be available. Ohio’s current electricity price is 16.1¢ per kWh.

HVAC stands for heating, ventilation, and air conditioning—the overall system that keeps a home comfortable. A heat pump is one type of HVAC equipment: it moves heat indoors in winter and outdoors in summer, providing both heating and cooling. A furnace-and-air-conditioner setup uses separate equipment for those jobs.

In Cleveland’s Climate Zone 6, systems are designed around a -5°F heating temperature and a 91°F cooling temperature, so proper sizing matters. Palmetto offers heat pumps through a Comfort Plan with $0 upfront and maintenance and repairs included, or direct purchase, where the homeowner owns the system and may qualify for available state or utility rebates.