Nathan Healy
Certified by Nathan Healy
Updated: October 2026
Quality home solutions since 2011
Palmetto serves thousands of customers across 25 states with an over 85% approval rating

01

Benefits of Palmetto Heat Pumps

Say goodbye to clunky old systems and surprise repairs. Palmetto Comfort Plan gives you a brand-new heat pump, installation, and full support, all wrapped into one subscription.

Year round comfort

Year Round Comfort

A high-efficiency heat pump keeps your home cool in summer, warm in winter, and your energy use in check all year long.

Forget the maintenance

Forget the maintenance

With a Comfort Plan subscription, installation and maintenance are fully covered, no surprise bills, no weekend DIY.

Rewards for renewing

Rewards for renewing

Stick with us and earn credits toward your next system upgrade. It’s our way of saying thanks for building a cleaner, comfier future with us.

02

Columbus, OH Heat Pump Load Calculator

This calculator uses the square-foot method to approximate your home’s heating and cooling needs. Based on 72°F indoors and Columbus, OH’s ACCA-standard design temperatures—91°F for cooling and -5°F for heating—it offers an estimate. For an official Manual J load calculation and quote, get in touch with Palmetto’s team. Get in touch with our team for an official quote.

Step 1 of 3

Home location & size

Your home’s location and size directly impact heating needs.

Step 2 of 3

Home attributes

Step 3 of 3

Additional details

Description of what this means for context.

Estimated Heating Needs

Your home’s location falls within the a climate zone with the average extreme winter falling between 10° – 15° F.

Home Details

Get Started

Recommended equipment capacity

60,000 BTU

5 Tons

Calculated Cooling Mode

102,000 BTU

8.5 Tons

03

Buy it or finance it. Your comfort, your call

There's no wrong way to get cozy. Here's how the options stack up, so you can choose what works best for you.

Cash

Loan

Payment schedule $0 upfront, then monthly subscription Full price upfront $0 upfront, then monthly payment
Term length 10 or 12 years None Variable
End of term options Flexible with 25% renewal term credits to new system No credits to new system No credits to new system
Maintenance included
Eligible for incentives
Payment schedule $0 upfront, then monthly subscription
Term length 10 or 12 years
End of term options Flexible with 25% renewal term credits to new system
Maintenance included
Eligible for incentives

Cash

Payment schedule Full price upfront
Term length None
End of term options No credits to new system
Maintenance included
Eligible for incentives

Loan

Payment schedule $0 upfront, then monthly payment
Term length Variable
End of term options No credits to new system
Maintenance included
Eligible for incentives

Local Incentives

Heat Pump Financing in Columbus

No state or local heat pump rebate or incentive programs are confirmed active for Columbus homeowners right now. Federal homeowner heat pump tax credits ended December 31, 2025, so none are available for 2026 installations. Palmetto’s Comfort Plan lease offers a $0-upfront-cost alternative.

Palmetto Comfort Plan: $0 Upfront Heat Pump Leasing

Even without local rebates, Palmetto's Comfort Plan makes upgrading easy. You get a high-efficiency heat pump installed with $0 upfront cost, predictable monthly payments, and all maintenance and repairs included for the life of the plan.

Incentive information is based on publicly available data as of 2026 and may change. Contact program administrators to verify current availability and eligibility requirements.

04

Climate Zones

USDA Hardiness Zone 6 means Columbus homeowners can expect cold winters and hot, humid summers. Heat pump design must account for a -5°F heating temperature and a 91°F cooling temperature, not just typical days, so the system is sized and selected for seasonal extremes. Palmetto understands Columbus’s climate and can recommend a heat pump suited to local conditions. Explore other zones below or enter your ZIP code to confirm yours.

US Climate Zone Map
Your location

Climate Zone 1

Climate zone 1 is not typically seen within the United States outside of Alaska. It represents the coldest climates on the planet.

Climate Zone 1A

Avg. extreme winters: -60° to -55° F

Climate Zone 1B

Avg. extreme winters: -55° to -50° F

05

Columbus Electricity Prices

For Columbus homeowners, Ohio’s electricity prices offer useful context when weighing heating and cooling options.

Ohio’s average electricity price rose from 12.8 cents per kilowatt-hour in 2021 to 16.1 cents in 2024—about a 26% increase. In 2024, it remained slightly below the national average of 16.5 cents.

Heat pumps can deliver two to three times more heating or cooling per unit of electricity than traditional systems, helping meet home comfort needs while using less power.

Using less electricity for heating and cooling can help limit exposure to rising rates over time. A heat pump’s actual impact depends on your home, system, and energy use.

Price of Energy: Ohio vs National Average

0¢
10¢
20¢
30¢
13.7¢
12.8¢
15.0¢
13.9¢
16.0¢
15.4¢
16.5¢
16.1¢
2021
2022
2023
2024
US Average
Ohio

Columbus Area Utility Providers

Columbus-area electricity providers include AEP Ohio and South Central Power. The latest available figures are from 2023: AEP Ohio averaged 18.6¢/kWh, while South Central Power averaged 14.2¢/kWh.

AEP Ohio’s rate was above Ohio’s 15.40¢/kWh and the national 16.0¢/kWh averages. South Central Power’s was below both. These differences reflect variation among utility rates; the figures alone don’t explain what drives each rate.

Even where electricity costs more, a heat pump’s high efficiency can help reduce total energy spending compared with traditional HVAC. Local rates matter, but so does how much energy your heating and cooling system uses.

Columbus Utilities Electricity Rates

AEP Ohio
18.60¢
+16%
South Central Power
14.20¢
-11%
OH Average
15.40¢
-4%
US Average
16.0¢
—
06

Palmetto Reviews

Ready to start saving with a heat pump?

Speak with a Palmetto heating & cooling expert to find out exactly how much you can save.

Get a Free Quote
Palmetto mobile app
07

Let our smart tools do the heavy lifting.

Get personalized tips, usage insights, project tracking, and that daily satisfaction of making your energy work smarter with the Palmetto mobile app.

  • Rewards for smarter energy usage
  • Energy insights & Dashboard
  • Personalized Savings Tools
  • Whole Home Energy Management
  • Support Whenever You Need It
Download the App
08

Repair versus replace

When a heat pump is in need of repair it is worth considering whether a replacement would be a better investment. While each case is unique, we generally recommend investing in a new unit when repairs exceed $5,000.

$5,000
Recommended repair threshold

A heat pump's lifetime is impacted by a number of factors including environment, use and the quality of the unit. It's important to choose the right unit for your climate zone and home's unique attributes.

When you are in need of repair, we recommend choosing a service provider that is an expert in the heat pump brand you have installed, and checking online reviews to ensure you are investing in the right level of service.

Potential repair Cost range Description
Capacitor Replacement $150 - $400 Common issue when unit struggles to start or makes a humming noise. Capacitors store the electrical energy needed to start the compressor and fan motors.
Refrigerant Recharge $250 - $750 Needed when the system loses cooling or heating efficiency due to low refrigerant levels. Includes leak detection, repair of minor leaks, and recharging the system to the manufacturer-specified level.
Reversing Valve Replacement $450 - $900 Required when the unit cannot switch between heating and cooling modes. The reversing valve directs refrigerant flow and is unique to heat pump systems.
Compressor Replacement $1,500 - $3,000 Major repair needed when the unit fails to heat or cool entirely. The compressor is the heart of the system, circulating refrigerant between the indoor and outdoor coils.
Evaporator/Condenser Coil Replacement $1,200 - $2,800 Replacement needed when coils develop leaks or corrosion that cannot be economically repaired. Coil damage reduces heat transfer efficiency and can cause refrigerant loss.
Control Board Replacement $500 - $1,200 Required when the system has electrical failures or erratic behavior. The control board manages all system operations including defrost cycles, fan speeds, and compressor staging.
Full System Replacement $4,500 - $8,000+ When repairs exceed the value of the unit or multiple major components fail simultaneously. Includes removal of the old system and installation of a new heat pump with updated refrigerant lines and electrical connections.

Ready to start saving with a heat pump?

Speak with a Palmetto heating & cooling expert to find out exactly how much you can save.

Get a Free Quote
09

Frequently Asked Questions

Yes—heat pumps can make sense in Columbus when the system is selected for local winter conditions and your home. Columbus is in Climate Zone 6, with a -5°F design heating temperature and 91°F design cooling temperature. A properly sized cold-climate model can provide both heating and cooling, though costs depend on efficiency, electricity use, and your current fuel.

At Ohio’s average electricity price of 16.1¢ per kWh, compare bills with your current system; operating costs vary with equipment performance and insulation. Palmetto’s $0-upfront Comfort Plan includes predictable payments, maintenance, repairs, and warranty coverage, while direct purchase gives you ownership and may qualify for state or utility rebates. Federal tax credits do not apply to systems installed in 2026.

Heat pumps can work efficiently in Columbus, even during cold winters, but output and efficiency decline as outdoor temperatures fall. Columbus is in Climate Zone 6, with a design heating temperature of -5°F and a design cooling temperature of 91°F. Choose equipment rated for those conditions and properly sized for your home.

At Ohio’s current electricity price of 16.1¢ per kWh, operating costs depend on the heat pump’s seasonal efficiency, your home’s insulation, thermostat settings, and how often backup heat runs. An installer can estimate performance and costs for your home; cold-climate models and correct setup help maintain comfort when temperatures drop.

In Columbus, leasing through Palmetto’s Comfort Plan may suit homeowners who want to avoid a large upfront cost and maintenance tasks. It requires $0 upfront and provides a predictable monthly payment, maintenance and repairs for the plan’s life, and warranty coverage. This can make budgeting easier in Climate Zone 6, where heating systems must handle design temperatures near -5°F.

Buying means paying once and owning the heat pump outright, which may appeal if you prefer ownership and can manage upkeep. Ohio electricity averages 16.1¢ per kWh, so operating costs depend on system efficiency and use. State or utility rebates may be available; federal heat pump tax credits do not apply to systems installed in 2026.

Heat pump installation costs in Columbus vary with home size, system type, existing ductwork, and electrical or other site work, so an on-site assessment is needed for a reliable quote. Equipment must be sized for Central Ohio’s Climate Zone 6 conditions, including a -5°F design heating temperature and 91°F design cooling temperature.

Palmetto offers a $0-upfront Comfort Plan with predictable monthly payments, maintenance and repairs, and warranty coverage, or direct purchase with one-time payment and ownership. Ohio electricity costs 16.1¢ per kWh, affecting operating costs, not installation price. No federal heat pump tax credit is available for systems installed in 2026; state or utility rebates may apply where available.

A heat pump can be financially worthwhile in Columbus, but savings depend on your current heating system, energy use, equipment efficiency, and installation cost. Ohio electricity averages 16.1¢ per kWh, and Columbus is in Climate Zone 6, with a -5°F design heating temperature, so compare estimated annual costs for a properly sized heat pump against your existing system.

With Palmetto, the Comfort Plan has no upfront cost, predictable monthly payments, and includes maintenance, repairs, and warranty coverage. Direct purchase means paying upfront and owning the equipment; state or utility rebates may be available, depending on current programs. Federal heat pump tax credits are not available for systems installed in 2026, so don’t include one in your estimate.

Homeowners in Columbus can arrange heat pump installation through Palmetto, which offers two ways to get a system. Local HVAC contractors may also install heat pumps. When comparing options, ask who will size the equipment for your home, manage any required permits, and explain the installation and warranty coverage.

Columbus is in Climate Zone 6, with design temperatures of -5°F for heating and 91°F for cooling, so proper system sizing matters. Palmetto’s Comfort Plan has $0 upfront cost and includes predictable monthly payments, maintenance, repairs, and warranty coverage. Direct purchase means you own the equipment and may qualify for available state or utility rebates.

HVAC stands for heating, ventilation, and air conditioning—the overall system that manages indoor comfort. A heat pump is one kind of HVAC equipment: it moves heat indoors in winter and outdoors in summer, providing both heating and cooling. Unlike a furnace paired with an air conditioner, it can handle both jobs in one system.

In Columbus’s Climate Zone 6, design temperatures are about -5°F for heating and 91°F for cooling, so proper sizing and cold-weather performance matter. Palmetto offers installation through a $0-upfront Comfort Plan with maintenance and repairs included, or direct purchase, where the homeowner owns the equipment.