Nathan Healy
Certified by Nathan Healy
Updated: October 2026
Quality home solutions since 2011
Palmetto serves thousands of customers across 25 states with an over 85% approval rating

01

Benefits of Palmetto Heat Pumps

Say goodbye to clunky old systems and surprise repairs. Palmetto Comfort Plan gives you a brand-new heat pump, installation, and full support, all wrapped into one subscription.

Year round comfort

Year Round Comfort

A high-efficiency heat pump keeps your home cool in summer, warm in winter, and your energy use in check all year long.

Forget the maintenance

Forget the maintenance

With a Comfort Plan subscription, installation and maintenance are fully covered, no surprise bills, no weekend DIY.

Rewards for renewing

Rewards for renewing

Stick with us and earn credits toward your next system upgrade. It’s our way of saying thanks for building a cleaner, comfier future with us.

02

Bend, OR Heat Pump Load Calculator

This calculator uses the square-foot method to estimate your home’s heating and cooling needs. It uses 72°F indoors, 92°F for Bend’s cooling design temperature, and 5°F for heating—the ACCA-standard design conditions for Bend, OR. For an official Manual J load calculation and quote, get in touch with Palmetto’s team. Get in touch with our team for an official quote.

Step 1 of 3

Home location & size

Your home’s location and size directly impact heating needs.

Step 2 of 3

Home attributes

Step 3 of 3

Additional details

Description of what this means for context.

Estimated Heating Needs

Your home’s location falls within the a climate zone with the average extreme winter falling between 10° – 15° F.

Home Details

Get Started

Recommended equipment capacity

60,000 BTU

5 Tons

Calculated Cooling Mode

102,000 BTU

8.5 Tons

03

Buy it or finance it. Your comfort, your call

There's no wrong way to get cozy. Here's how the options stack up, so you can choose what works best for you.

Cash

Loan

Payment schedule $0 upfront, then monthly subscription Full price upfront $0 upfront, then monthly payment
Term length 10 or 12 years None Variable
End of term options Flexible with 25% renewal term credits to new system No credits to new system No credits to new system
Maintenance included
Eligible for incentives
Payment schedule $0 upfront, then monthly subscription
Term length 10 or 12 years
End of term options Flexible with 25% renewal term credits to new system
Maintenance included
Eligible for incentives

Cash

Payment schedule Full price upfront
Term length None
End of term options No credits to new system
Maintenance included
Eligible for incentives

Loan

Payment schedule $0 upfront, then monthly payment
Term length Variable
End of term options No credits to new system
Maintenance included
Eligible for incentives

Local Incentives

Bend, OR Heat Pump Rebates & Incentives

Local and federal incentive programs can significantly reduce the cost of a new heat pump system. Here are the programs available to Bend homeowners.

Energy Trust Heat Pump Rebate

$800 - $3,000

Energy Trust offers cash incentives for qualifying heat pump installations, including $800 for some ductless systems and $1,000 for some ducted systems. Higher incentives may apply through Savings Within Reach.

Eligibility: Owner-occupied homes must be served by Pacific Power or PGE and meet the system and replacement requirements. Incentives vary by heat pump type; higher Savings Within Reach amounts have additional eligibility criteria, and applications generally must be submitted within 60 days of installation.

Learn more →

Central Electric Heat Pump Rebate

$200 - $2,500

Central Electric Cooperative offers heat pump rebates that vary by the type of system installed or replaced. New and existing homes may qualify.

Eligibility: The home must receive electric service from Central Electric Cooperative, and the installation contractor must meet CEC requirements. Confirm the specific equipment requirements and available rebate with CEC before proceeding.

Learn more →

Energy Trust No-Cost Heat Pump

Up to $13,000

Energy Trust's time-limited offer can cover the cost of qualifying heat pumps for eligible households. The offer is scheduled to run through December 31, 2026, subject to funding availability.

Eligibility: For eligible households at or below 60% of Oregon State Median Income in existing single-family or manufactured homes served by Pacific Power or PGE. Applicants must work through a participating community partner, and the upgrade must replace an eligible existing heating or water-heating system.

Learn more →

Bend-area homeowners may qualify for Energy Trust incentives if served by Pacific Power, Central Electric Cooperative rebates if they are CEC members, or Energy Trust's no-cost offer if they meet its income and other requirements. Palmetto can help homeowners identify applicable programs, apply, and maximize available incentives.

Incentive information is based on publicly available data as of 2026 and may change. Contact program administrators to verify current availability and eligibility requirements.

04

Climate Zones

Bend’s USDA Hardiness Zone 7 has a 5°F design heating temperature and 92°F design cooling temperature, reflecting cold winter nights and hot summer days. Heat pumps need the right size and cold-weather performance for winter, plus enough cooling capacity for summer. Palmetto understands Bend’s climate and can recommend a system suited to local conditions. Explore other zones below or enter your ZIP code to confirm your zone.

US Climate Zone Map
Your location

Climate Zone 1

Climate zone 1 is not typically seen within the United States outside of Alaska. It represents the coldest climates on the planet.

Climate Zone 1A

Avg. extreme winters: -60° to -55° F

Climate Zone 1B

Avg. extreme winters: -55° to -50° F

05

Bend Electricity Prices

For Bend homeowners, electricity rates are one piece of the heat pump cost picture.

Oregon’s average electricity price rose from 11.4¢ per kWh in 2022 to 14.6¢ in 2024—about 28%. It remained below the 2024 U.S. average of 16.5¢.

Heat pumps use less electricity to deliver the same heating or cooling, and can be two to three times as efficient as traditional HVAC systems.

Using less electricity can help limit the impact of future rate increases. Actual savings depend on your home, equipment, and energy use, but efficiency can offer lasting value.

Price of Energy: Oregon vs National Average

0¢
10¢
20¢
30¢
13.7¢
11.4¢
15.0¢
11.4¢
16.0¢
12.7¢
16.5¢
14.6¢
2021
2022
2023
2024
US Average
Oregon

Bend Area Utility Providers

For Bend, OR, the comparison lists Pacific Power at 12.0¢ per kWh. These figures are from 2023; 2024 utility data isn’t available yet.

Pacific Power’s rate is 0.70¢ below Oregon’s 2023 average of 12.70¢ and 4.0¢ below the national average of 16.0¢. Differences can reflect utility-specific supply, delivery, and operating costs; the data provided doesn’t identify which factors explain the gap.

A heat pump moves heat efficiently using electricity, which may reduce total energy spending compared with traditional HVAC. That can be helpful even when electricity is relatively costly, though actual savings depend on your home and energy use.

Bend Utilities Electricity Rates

Pacific Power
12.00¢
-25%
OR Average
12.70¢
-21%
US Average
16.0¢
—
06

Palmetto Reviews

Ready to start saving with a heat pump?

Speak with a Palmetto heating & cooling expert to find out exactly how much you can save.

Get a Free Quote
Palmetto mobile app
07

Let our smart tools do the heavy lifting.

Get personalized tips, usage insights, project tracking, and that daily satisfaction of making your energy work smarter with the Palmetto mobile app.

  • Rewards for smarter energy usage
  • Energy insights & Dashboard
  • Personalized Savings Tools
  • Whole Home Energy Management
  • Support Whenever You Need It
Download the App
08

Repair versus replace

When a heat pump is in need of repair it is worth considering whether a replacement would be a better investment. While each case is unique, we generally recommend investing in a new unit when repairs exceed $5,000.

$5,000
Recommended repair threshold

A heat pump's lifetime is impacted by a number of factors including environment, use and the quality of the unit. It's important to choose the right unit for your climate zone and home's unique attributes.

When you are in need of repair, we recommend choosing a service provider that is an expert in the heat pump brand you have installed, and checking online reviews to ensure you are investing in the right level of service.

Potential repair Cost range Description
Capacitor Replacement $150 - $400 Common issue when unit struggles to start or makes a humming noise. Capacitors store the electrical energy needed to start the compressor and fan motors.
Refrigerant Recharge $250 - $750 Needed when the system loses cooling or heating efficiency due to low refrigerant levels. Includes leak detection, repair of minor leaks, and recharging the system to the manufacturer-specified level.
Reversing Valve Replacement $450 - $900 Required when the unit cannot switch between heating and cooling modes. The reversing valve directs refrigerant flow and is unique to heat pump systems.
Compressor Replacement $1,500 - $3,000 Major repair needed when the unit fails to heat or cool entirely. The compressor is the heart of the system, circulating refrigerant between the indoor and outdoor coils.
Evaporator/Condenser Coil Replacement $1,200 - $2,800 Replacement needed when coils develop leaks or corrosion that cannot be economically repaired. Coil damage reduces heat transfer efficiency and can cause refrigerant loss.
Control Board Replacement $500 - $1,200 Required when the system has electrical failures or erratic behavior. The control board manages all system operations including defrost cycles, fan speeds, and compressor staging.
Full System Replacement $4,500 - $8,000+ When repairs exceed the value of the unit or multiple major components fail simultaneously. Includes removal of the old system and installation of a new heat pump with updated refrigerant lines and electrical connections.

Ready to start saving with a heat pump?

Speak with a Palmetto heating & cooling expert to find out exactly how much you can save.

Get a Free Quote
09

Frequently Asked Questions

Yes, heat pumps can make sense in Bend when the system is selected for the home and local weather. Bend is in Climate Zone 7, with a 5°F design heating temperature and 92°F design cooling temperature. At Oregon’s 14.6¢/kWh electricity price, operating costs depend on equipment efficiency, insulation, and backup heat use.

Palmetto offers a $0-upfront Comfort Plan with predictable monthly payments, maintenance and repairs for the plan’s life, and warranty coverage, or direct purchase with homeowner ownership. State or utility rebates may be available, depending on current programs and eligibility. No federal heat pump tax credit is available for systems installed in 2026.

Heat pumps can be efficient in Bend, even with cold winters, because they move heat rather than generate it by burning fuel. Bend is in Climate Zone 7, with a 5°F design heating temperature and 92°F design cooling temperature. Cold-climate models can provide heating at low temperatures, though efficiency falls as outdoor temperatures drop.

At Oregon’s electricity price of 14.6¢ per kWh, operating costs depend on equipment efficiency, home insulation, and thermostat use. Proper sizing matters for both heating and cooling. Palmetto offers a $0-upfront Comfort Plan with maintenance and repairs included for the plan’s duration, or direct purchase, which may qualify for active state or utility rebates.

In Bend, leasing through Palmetto’s Comfort Plan may suit you if you want $0 upfront, predictable monthly payments, and maintenance, repairs, and warranty coverage included. Buying means paying once and owning the heat pump outright; it may be preferable if you can fund installation and want to pursue eligible state or utility rebates.

Bend’s Climate Zone 7 design temperature of 5°F makes cold-weather heating capacity important, while the 92°F design cooling temperature supports considering summer performance too. At Oregon’s current electricity price of 14.6¢ per kWh, compare estimated operating costs alongside payment terms. No federal heat pump tax credit is available for systems installed in 2026.

Heat pump installation costs in Bend depend on the system’s size and type, your home’s layout, and whether existing ductwork needs updates, so there isn’t one reliable citywide price. Bend’s Climate Zone 7 design temperature of 5°F makes proper cold-weather sizing especially important; an installer can quote after assessing your home.

Palmetto’s Comfort Plan has $0 upfront, predictable monthly payments, and maintenance and repairs covered for the plan term; direct purchase requires a one-time payment and gives you ownership. Buyers may qualify for state or utility rebates where available, but no federal heat-pump tax credit applies to systems installed in 2026.

A heat pump can be financially worthwhile in Bend, but savings depend on your home’s insulation, current heating fuel, equipment, and usage. Oregon electricity averages 14.6¢ per kWh, and Bend’s Climate Zone 7 design temperatures—5°F for heating and 92°F for cooling—make correct sizing and cold-weather performance important.

Compare projected operating costs with your current system, installation expenses, maintenance, and available local incentives. Palmetto’s Comfort Plan requires no upfront payment and includes predictable monthly payments, maintenance, repairs, and warranty coverage. Direct purchase means upfront cost and ownership, with possible state or utility rebates. No federal heat pump tax credit is available for systems installed in 2026.

Heat pumps in Bend are installed by qualified HVAC professionals who assess the home, size equipment, and handle electrical and refrigerant work. Palmetto offers heat pump installation for Bend homeowners, with system selection suited to Central Oregon’s Climate Zone 7 conditions, including a 5°F design heating temperature and 92°F design cooling temperature.

With Palmetto’s Comfort Plan, there’s no upfront cost, and monthly payments include maintenance, repairs, and warranty coverage for the life of the plan. Alternatively, direct purchase means paying once and owning the equipment; homeowners may qualify for state or utility rebates if available. Federal heat pump tax credits do not apply to systems installed in 2026.

HVAC stands for heating, ventilation, and air conditioning—the overall systems and equipment that manage indoor temperature and air. A heat pump is one type of HVAC equipment: it moves heat indoors in winter and outdoors in summer, so one system can provide both heating and cooling rather than generating heat by burning fuel.

In Bend’s Climate Zone 7, design temperatures are 5°F for heating and 92°F for cooling. An installer can size a heat pump for these conditions and assess backup heat needs. Palmetto offers a $0-upfront Comfort Plan with maintenance and repairs, or direct purchase with ownership and possible state or utility rebates.