Nathan Healy
Certified by Nathan Healy
Updated: October 2026
Quality home solutions since 2011
Palmetto serves thousands of customers across 25 states with an over 85% approval rating

01

Benefits of Palmetto Heat Pumps

Say goodbye to clunky old systems and surprise repairs. Palmetto Comfort Plan gives you a brand-new heat pump, installation, and full support, all wrapped into one subscription.

Year round comfort

Year Round Comfort

A high-efficiency heat pump keeps your home cool in summer, warm in winter, and your energy use in check all year long.

Forget the maintenance

Forget the maintenance

With a Comfort Plan subscription, installation and maintenance are fully covered, no surprise bills, no weekend DIY.

Rewards for renewing

Rewards for renewing

Stick with us and earn credits toward your next system upgrade. It’s our way of saying thanks for building a cleaner, comfier future with us.

02

Portland, OR Heat Pump Load Calculator

This calculator uses the square-foot method to estimate your home’s heating and cooling needs, assuming 72°F indoors, 92°F for summer cooling, and 5°F for winter heating. These are the ACCA-standard design conditions for Portland, OR. For an official Manual J load calculation and quote, get in touch with Palmetto’s team. Get in touch with our team for an official quote.

Step 1 of 3

Home location & size

Your home’s location and size directly impact heating needs.

Step 2 of 3

Home attributes

Step 3 of 3

Additional details

Description of what this means for context.

Estimated Heating Needs

Your home’s location falls within the a climate zone with the average extreme winter falling between 10° – 15° F.

Home Details

Get Started

Recommended equipment capacity

60,000 BTU

5 Tons

Calculated Cooling Mode

102,000 BTU

8.5 Tons

03

Buy it or finance it. Your comfort, your call

There's no wrong way to get cozy. Here's how the options stack up, so you can choose what works best for you.

Cash

Loan

Payment schedule $0 upfront, then monthly subscription Full price upfront $0 upfront, then monthly payment
Term length 10 or 12 years None Variable
End of term options Flexible with 25% renewal term credits to new system No credits to new system No credits to new system
Maintenance included
Eligible for incentives
Payment schedule $0 upfront, then monthly subscription
Term length 10 or 12 years
End of term options Flexible with 25% renewal term credits to new system
Maintenance included
Eligible for incentives

Cash

Payment schedule Full price upfront
Term length None
End of term options No credits to new system
Maintenance included
Eligible for incentives

Loan

Payment schedule $0 upfront, then monthly payment
Term length Variable
End of term options No credits to new system
Maintenance included
Eligible for incentives

Local Incentives

Portland, OR Heat Pump Rebates & Incentives

Local and federal incentive programs can significantly reduce the cost of a new heat pump system. Here are the programs available to Portland homeowners.

PGE and Energy Trust Rebates

Up to $3,000

Year-round PGE offers include a $200 instant discount through a PGE-approved contractor. Eligible projects may also qualify for Energy Trust cash incentives, with higher amounts for some income-qualified households.

Eligibility: For PGE customers installing qualifying ducted or ductless heat pumps; available amounts depend on the equipment and program requirements. Use a PGE-approved contractor and confirm eligibility before installation.

Learn more →

Energy Trust No-Cost Heat Pump

Up to $13,000

This 2026 offer can cover the cost of qualifying heat pump installations, with incentives varying by system and home type. Enrollment is through participating community partners, and the offer is scheduled to run through December 31, 2026.

Eligibility: Households must meet the program's income limit and live in an eligible single-family or manufactured home served by PGE or Pacific Power. Eligible upgrades replace qualifying electric-resistance heating or an electric water heater; contact a participating community partner to apply.

Learn more →

Energy Friendly Homes

$15,000 - $50,000

Portland's program funds approved whole-home energy upgrades, which may include a heat pump, rather than providing a guaranteed stand-alone heat pump rebate. Per-home funding caps vary by income tier and approved project scope.

Eligibility: Homeowners must live within Portland city limits and meet the program's income requirements, generally below 150% of area median income. An energy specialist assesses the home, and heat pump work must be included in the approved upgrade plan.

Learn more →

Portland homeowners may qualify for year-round PGE and Energy Trust rebates, Energy Trust's 2026 no-cost offer for eligible households, or Portland's Energy Friendly Homes upgrades. Palmetto can help homeowners identify qualifying options, coordinate applications, and maximize available incentives. Oregon HOMES and HEAR rebates are not yet open, and federal homeowner heat pump tax credits ended for systems installed after December 31, 2025.

Incentive information is based on publicly available data as of 2026 and may change. Contact program administrators to verify current availability and eligibility requirements.

04

Climate Zones

Portland is in USDA Hardiness Zone 7, with design temperatures of 5°F for heating and 92°F for cooling. That means damp, chilly winters with occasional cold snaps, and summers that are mild but can turn hot and dry. These conditions shape heat pump sizing and performance choices. Palmetto knows Portland’s climate and can recommend a locally suited system. Explore other zones below or enter your ZIP code to confirm yours.

US Climate Zone Map
Your location

Climate Zone 1

Climate zone 1 is not typically seen within the United States outside of Alaska. It represents the coldest climates on the planet.

Climate Zone 1A

Avg. extreme winters: -60° to -55° F

Climate Zone 1B

Avg. extreme winters: -55° to -50° F

05

Portland Electricity Prices

Electricity prices matter—but so does how much power your heating system needs.

Oregon’s average electricity price rose from 11.4¢ per kilowatt-hour in 2021 to 14.6¢ in 2024, a roughly 28% increase. That remained below the 2024 U.S. average of 16.5¢.

For Portland homes, heat pumps can make each kilowatt-hour go further. They can be 2–3 times more efficient than traditional HVAC systems, delivering more heating or cooling with less electricity.

That efficiency can help limit the impact of future rate increases over a system’s lifetime. Actual bills depend on electricity prices, your home, the weather, and how you use the system.

Price of Energy: Oregon vs National Average

0¢
10¢
20¢
30¢
13.7¢
11.4¢
15.0¢
11.4¢
16.0¢
12.7¢
16.5¢
14.6¢
2021
2022
2023
2024
US Average
Oregon

Portland Area Utility Providers

The latest available utility figures are for 2023; 2024 data isn’t available yet. In Portland, Pacific Power’s average was 12.0¢ per kWh, while PGE’s was 15.2¢ per kWh.

Pacific Power’s rate was below Oregon’s 12.70¢ state average; PGE’s was above it. Both were below the 16.0¢ national average. The figures show rates vary by provider but don’t explain what drives those differences.

Electricity prices matter, but so does how efficiently a system uses energy. Heat pumps can provide heating and cooling with less energy than traditional HVAC, potentially reducing total energy spending—even where electricity costs are higher.

Portland Utilities Electricity Rates

Pacific Power
12.00¢
-25%
PGE
15.20¢
-5%
OR Average
12.70¢
-21%
US Average
16.0¢
—
06

Palmetto Reviews

Ready to start saving with a heat pump?

Speak with a Palmetto heating & cooling expert to find out exactly how much you can save.

Get a Free Quote
Palmetto mobile app
07

Let our smart tools do the heavy lifting.

Get personalized tips, usage insights, project tracking, and that daily satisfaction of making your energy work smarter with the Palmetto mobile app.

  • Rewards for smarter energy usage
  • Energy insights & Dashboard
  • Personalized Savings Tools
  • Whole Home Energy Management
  • Support Whenever You Need It
Download the App
08

Repair versus replace

When a heat pump is in need of repair it is worth considering whether a replacement would be a better investment. While each case is unique, we generally recommend investing in a new unit when repairs exceed $5,000.

$5,000
Recommended repair threshold

A heat pump's lifetime is impacted by a number of factors including environment, use and the quality of the unit. It's important to choose the right unit for your climate zone and home's unique attributes.

When you are in need of repair, we recommend choosing a service provider that is an expert in the heat pump brand you have installed, and checking online reviews to ensure you are investing in the right level of service.

Potential repair Cost range Description
Capacitor Replacement $150 - $400 Common issue when unit struggles to start or makes a humming noise. Capacitors store the electrical energy needed to start the compressor and fan motors.
Refrigerant Recharge $250 - $750 Needed when the system loses cooling or heating efficiency due to low refrigerant levels. Includes leak detection, repair of minor leaks, and recharging the system to the manufacturer-specified level.
Reversing Valve Replacement $450 - $900 Required when the unit cannot switch between heating and cooling modes. The reversing valve directs refrigerant flow and is unique to heat pump systems.
Compressor Replacement $1,500 - $3,000 Major repair needed when the unit fails to heat or cool entirely. The compressor is the heart of the system, circulating refrigerant between the indoor and outdoor coils.
Evaporator/Condenser Coil Replacement $1,200 - $2,800 Replacement needed when coils develop leaks or corrosion that cannot be economically repaired. Coil damage reduces heat transfer efficiency and can cause refrigerant loss.
Control Board Replacement $500 - $1,200 Required when the system has electrical failures or erratic behavior. The control board manages all system operations including defrost cycles, fan speeds, and compressor staging.
Full System Replacement $4,500 - $8,000+ When repairs exceed the value of the unit or multiple major components fail simultaneously. Includes removal of the old system and installation of a new heat pump with updated refrigerant lines and electrical connections.

Ready to start saving with a heat pump?

Speak with a Palmetto heating & cooling expert to find out exactly how much you can save.

Get a Free Quote
09

Frequently Asked Questions

Yes—heat pumps can make sense in Portland because they provide efficient heating and cooling in one system. The area’s design temperatures—5°F for heating and 92°F for cooling—mean equipment should be sized for cold snaps and warm days. At Oregon’s 14.6¢-per-kWh electricity price, actual savings depend on your home, equipment, and energy use.

Palmetto offers a Comfort Plan with $0 upfront, predictable monthly payments, and maintenance, repairs, and warranty coverage for the plan’s life, or direct purchase with outright ownership and possible state or utility rebates where available. For systems installed in 2026, federal heat pump tax credits are no longer available; compare equipment, home efficiency, and total costs before deciding.

Heat pumps can be highly efficient in Portland because they move heat rather than generate it by burning fuel, and the region’s generally moderate winters suit them well. Portland is in Climate Zone 7, with a 5°F design heating temperature and 92°F design cooling temperature, so equipment should be selected to perform at both extremes.

At Oregon’s average electricity price of 14.6¢ per kWh, operating costs depend on the unit’s efficiency, home insulation, and thermostat settings. Palmetto offers a Comfort Plan with no upfront cost and maintenance and repairs included, or direct purchase, which gives homeowners ownership and may qualify for available state or utility rebates.

In Portland, lease if you want no upfront payment and predictable monthly costs; Palmetto’s Comfort Plan includes maintenance, repairs, and warranty coverage for the plan’s life. Buy if you prefer a one-time payment and owning the equipment outright, with potential access to state or utility rebates where available.

Compare the full cost and service terms, since electricity use depends on your home, equipment efficiency, and winter conditions. Oregon electricity costs 14.6¢ per kWh, and Portland systems should be sized for 5°F heating and 92°F cooling design temperatures. No federal heat pump tax credit is available for systems installed in 2026.

Heat pump installation costs in Portland vary by home size, system type, equipment capacity, ductwork, and electrical upgrades, so there is no single reliable price without an assessment. Portland homes need systems sized for Climate Zone 7, with a 5°F design heating temperature and 92°F design cooling temperature.

Palmetto offers a $0-upfront Comfort Plan with predictable monthly payments, maintenance, repairs, and warranty coverage, or direct purchase with one-time payment and ownership. Purchased systems may qualify for state or utility rebates where available; federal heat pump tax credits ended for systems installed after December 31, 2025. Oregon’s electricity rate is 14.6¢ per kWh, affecting operating costs.

A heat pump can be financially worthwhile in Portland, especially when it replaces electric resistance heating or an aging system, but savings depend on your home, equipment, and energy use. Oregon electricity is 14.6¢ per kWh; Portland’s Climate Zone 7 design temperatures—5°F for heating and 92°F for cooling—make proper sizing important.

Palmetto’s Comfort Plan has $0 upfront cost, predictable monthly payments, and maintenance, repairs, and warranty coverage for the plan’s life. Direct purchase means paying upfront and owning the equipment, with possible state or utility rebates where available. Federal heat pump tax credits ended for systems installed after December 31, 2025.

In Portland, heat pumps are installed by licensed HVAC contractors who assess your home, size the system, and handle installation. Palmetto offers heat pump installation locally through its Comfort Plan or direct-purchase option. Because Portland is in Climate Zone 7, system design should account for a 5°F heating design temperature and a 92°F cooling design temperature.

The Comfort Plan has no upfront cost and includes a predictable monthly payment, maintenance and repairs for the plan’s life, and warranty coverage. With direct purchase, you pay once and own the system; state or utility rebates may be available for eligible projects. Oregon electricity costs 14.6¢ per kWh.

HVAC means heating, ventilation, and air conditioning: the overall home comfort system and its components. A heat pump is one type of HVAC equipment. It moves heat indoors in winter and outdoors in summer, so one system can provide both heating and cooling, unlike a furnace paired with a separate air conditioner.

For Portland homes, sizing should account for the area’s Climate Zone 7 design temperatures—5°F for heating and 92°F for cooling—so the system can maintain comfort through seasonal extremes. Palmetto offers installation through a $0-upfront Comfort Plan with maintenance and repairs included, or direct purchase, which gives the homeowner ownership and may qualify for available state or utility rebates.