Nathan Healy
Certified by Nathan Healy
Updated: October 2026
Quality home solutions since 2011
Palmetto serves thousands of customers across 25 states with an over 85% approval rating

01

Benefits of Palmetto Heat Pumps

Say goodbye to clunky old systems and surprise repairs. Palmetto Comfort Plan gives you a brand-new heat pump, installation, and full support, all wrapped into one subscription.

Year round comfort

Year Round Comfort

A high-efficiency heat pump keeps your home cool in summer, warm in winter, and your energy use in check all year long.

Forget the maintenance

Forget the maintenance

With a Comfort Plan subscription, installation and maintenance are fully covered, no surprise bills, no weekend DIY.

Rewards for renewing

Rewards for renewing

Stick with us and earn credits toward your next system upgrade. It’s our way of saying thanks for building a cleaner, comfier future with us.

02

Aiken, SC Heat Pump Load Calculator

Use this square-foot calculator for a starting estimate of your Aiken home’s heating and cooling needs. It applies ACCA-standard design conditions for Aiken, SC: 72°F indoors, 97°F outdoors for cooling, and 24°F for heating. For an official Manual J load calculation and quote, contact Palmetto’s team. Get in touch with our team for an official quote.

Step 1 of 3

Home location & size

Your home’s location and size directly impact heating needs.

Step 2 of 3

Home attributes

Step 3 of 3

Additional details

Description of what this means for context.

Estimated Heating Needs

Your home’s location falls within the a climate zone with the average extreme winter falling between 10° – 15° F.

Home Details

Get Started

Recommended equipment capacity

60,000 BTU

5 Tons

Calculated Cooling Mode

102,000 BTU

8.5 Tons

03

Buy it or finance it. Your comfort, your call

There's no wrong way to get cozy. Here's how the options stack up, so you can choose what works best for you.

Cash

Loan

Payment schedule $0 upfront, then monthly subscription Full price upfront $0 upfront, then monthly payment
Term length 10 or 12 years None Variable
End of term options Flexible with 25% renewal term credits to new system No credits to new system No credits to new system
Maintenance included
Eligible for incentives
Payment schedule $0 upfront, then monthly subscription
Term length 10 or 12 years
End of term options Flexible with 25% renewal term credits to new system
Maintenance included
Eligible for incentives

Cash

Payment schedule Full price upfront
Term length None
End of term options No credits to new system
Maintenance included
Eligible for incentives

Loan

Payment schedule $0 upfront, then monthly payment
Term length Variable
End of term options No credits to new system
Maintenance included
Eligible for incentives

Local Incentives

Aiken, SC Heat Pump Rebates & Incentives

Local and federal incentive programs can significantly reduce the cost of a new heat pump system. Here are the programs available to Aiken homeowners.

Dominion Heat Pump Replacement

$400 - $500

Dominion Energy South Carolina offers a rebate for replacing an existing heat pump with a qualifying higher-efficiency heat pump.

Eligibility: The home must have an active Dominion Energy South Carolina residential electric account, and the new heat pump must replace an existing heat pump. Equipment must meet program efficiency requirements, be installed by a licensed mechanical contractor, and the application and invoice must be submitted within 90 days.

Learn more →

Dominion Furnace Conversion Rebate

$650

Dominion Energy South Carolina offers a rebate for replacing an all-electric furnace that heats with electric heat strips with a qualifying heat pump.

Eligibility: The home must have an active Dominion Energy South Carolina residential electric account, and the new ENERGY STAR-qualified heat pump must replace an eligible all-electric furnace. A licensed mechanical contractor must install it, and the application and invoice must be submitted within 90 days.

Learn more →

Aiken homeowners with Dominion Energy South Carolina electric service may qualify for a $400–$500 heat-pump replacement rebate or a $650 rebate when replacing an eligible all-electric furnace; eligibility depends on the equipment and utility-account requirements. Palmetto can help homeowners check eligibility, choose qualifying equipment, and submit applications to maximize available utility rebates. South Carolina’s HEAR and HOMES rebates are not yet available, and federal homeowner heat-pump tax credits ended for systems installed after December 31, 2025.

Incentive information is based on publicly available data as of 2026 and may change. Contact program administrators to verify current availability and eligibility requirements.

04

Climate Zones

Aiken falls in USDA Hardiness Zone 9, with mild winters that can bring chilly spells and long, hot, humid summers. The design temperatures—24°F for heating and 97°F for cooling—help guide heat pump sizing and selection for Aiken’s seasonal extremes. Palmetto understands the local climate and can recommend a system suited to the area. Explore other climate zones below or enter your ZIP code to confirm your zone.

US Climate Zone Map
Your location

Climate Zone 1

Climate zone 1 is not typically seen within the United States outside of Alaska. It represents the coldest climates on the planet.

Climate Zone 1A

Avg. extreme winters: -60° to -55° F

Climate Zone 1B

Avg. extreme winters: -55° to -50° F

05

Aiken Electricity Prices

For Aiken homeowners, electricity rates are worth watching—not just the monthly bill.

South Carolina’s average electricity price rose from 12.9¢ per kWh in 2021 to 14.1¢ in 2024, a roughly 9% increase. Rates remain below the national average shown in the chart.

A heat pump can help limit the impact: it moves heat rather than making it, delivering heating or cooling with less electricity. Heat pumps can be 2–3 times more efficient than traditional HVAC systems.

Over time, using fewer kilowatt-hours can help offset rate increases and support more manageable home energy costs. Actual savings depend on your home, system, and energy use.

Price of Energy: South Carolina vs National Average

0¢
10¢
20¢
30¢
13.7¢
12.9¢
15.0¢
13.6¢
16.0¢
13.7¢
16.5¢
14.1¢
2021
2022
2023
2024
US Average
South Carolina

Aiken Area Utility Providers

For Aiken, SC, the available 2023 electricity data lists Dominion Energy at 14.4¢ per kilowatt-hour (kWh). 2024 utility data is not yet available, so these are the latest figures.

Dominion’s rate is 0.70¢ above South Carolina’s 13.70¢ average and 1.60¢ below the 16.0¢ national average. These comparisons reflect rates across different service areas; the figures don’t identify specific pricing causes.

Even with electricity prices above the state average, a heat pump’s high efficiency can use less electricity for heating and cooling than traditional HVAC. That can reduce total energy spending, though results depend on household use.

Aiken Utilities Electricity Rates

Dominion Energy
14.40¢
-10%
SC Average
13.70¢
-14%
US Average
16.0¢
—
06

Palmetto Reviews

Ready to start saving with a heat pump?

Speak with a Palmetto heating & cooling expert to find out exactly how much you can save.

Get a Free Quote
Palmetto mobile app
07

Let our smart tools do the heavy lifting.

Get personalized tips, usage insights, project tracking, and that daily satisfaction of making your energy work smarter with the Palmetto mobile app.

  • Rewards for smarter energy usage
  • Energy insights & Dashboard
  • Personalized Savings Tools
  • Whole Home Energy Management
  • Support Whenever You Need It
Download the App
08

Repair versus replace

When a heat pump is in need of repair it is worth considering whether a replacement would be a better investment. While each case is unique, we generally recommend investing in a new unit when repairs exceed $5,000.

$5,000
Recommended repair threshold

A heat pump's lifetime is impacted by a number of factors including environment, use and the quality of the unit. It's important to choose the right unit for your climate zone and home's unique attributes.

When you are in need of repair, we recommend choosing a service provider that is an expert in the heat pump brand you have installed, and checking online reviews to ensure you are investing in the right level of service.

Potential repair Cost range Description
Capacitor Replacement $150 - $400 Common issue when unit struggles to start or makes a humming noise. Capacitors store the electrical energy needed to start the compressor and fan motors.
Refrigerant Recharge $250 - $750 Needed when the system loses cooling or heating efficiency due to low refrigerant levels. Includes leak detection, repair of minor leaks, and recharging the system to the manufacturer-specified level.
Reversing Valve Replacement $450 - $900 Required when the unit cannot switch between heating and cooling modes. The reversing valve directs refrigerant flow and is unique to heat pump systems.
Compressor Replacement $1,500 - $3,000 Major repair needed when the unit fails to heat or cool entirely. The compressor is the heart of the system, circulating refrigerant between the indoor and outdoor coils.
Evaporator/Condenser Coil Replacement $1,200 - $2,800 Replacement needed when coils develop leaks or corrosion that cannot be economically repaired. Coil damage reduces heat transfer efficiency and can cause refrigerant loss.
Control Board Replacement $500 - $1,200 Required when the system has electrical failures or erratic behavior. The control board manages all system operations including defrost cycles, fan speeds, and compressor staging.
Full System Replacement $4,500 - $8,000+ When repairs exceed the value of the unit or multiple major components fail simultaneously. Includes removal of the old system and installation of a new heat pump with updated refrigerant lines and electrical connections.

Ready to start saving with a heat pump?

Speak with a Palmetto heating & cooling expert to find out exactly how much you can save.

Get a Free Quote
09

Frequently Asked Questions

Yes. Heat pumps can make sense in Aiken because they provide both heating and cooling, and the area’s relatively mild winters let them heat efficiently for much of the season. Aiken’s design temperatures are 24°F for heating and 97°F for cooling, so proper sizing matters. South Carolina electricity averages 14.1¢ per kWh.

Actual savings depend on your home’s insulation, existing equipment, and energy use, so a contractor should assess the home before estimating costs. Palmetto offers a Comfort Plan with $0 upfront, predictable monthly payments, and maintenance, repairs, and warranty coverage, or direct purchase, which gives you equipment ownership and may qualify for state or utility rebates where available. Federal heat pump tax credits are not available for systems installed in 2026.

Heat pumps are generally well suited to Aiken’s climate, where the design heating temperature is 24°F and the design cooling temperature is 97°F (Climate Zone 9). They move heat rather than generate it, helping provide efficient heating in mild weather and cooling through hot summers. Efficiency varies with the equipment, installation, and home.

At South Carolina’s current electricity price of 14.1¢ per kWh, operating costs depend on the heat pump’s efficiency, thermostat settings, and home insulation. Proper sizing and installation help maintain comfort. Palmetto offers a $0-upfront Comfort Plan with maintenance and repairs included, or direct purchase; state or utility rebates may be available for eligible purchases.

In Aiken, lease through Palmetto’s Comfort Plan if you want to avoid a large upfront payment and ongoing maintenance: it has $0 upfront cost, a predictable monthly payment, and maintenance, repairs, and warranty coverage for the plan’s life. Buying may suit homeowners who prefer ownership and can pay upfront.

With a direct purchase, you own the equipment outright and may qualify for state or utility rebates where available. Aiken is in Climate Zone 9, with design temperatures of 24°F for heating and 97°F for cooling; South Carolina electricity averages 14.1¢ per kWh. No federal heat pump tax credit applies to systems installed in 2026.

There isn’t one fixed heat pump price for Aiken homes: the total depends on your home’s size, insulation, ductwork, chosen equipment, and installation needs. Aiken is in Climate Zone 9, with design temperatures of 24°F for heating and 97°F for cooling, so proper sizing matters.

Palmetto offers a Comfort Plan with $0 upfront, predictable monthly payments, and maintenance, repairs, and warranty coverage, or direct purchase with a one-time payment and equipment ownership. South Carolina’s electricity price is 14.1¢ per kWh. Active state or utility rebates may reduce purchase costs, but no federal heat pump tax credit is available for systems installed in 2026.

A heat pump can be financially worthwhile in Aiken, but savings depend on your home, energy use, installation cost, and current heating system. South Carolina electricity averages 14.1¢ per kWh, and Aiken’s Climate Zone 9 design temperatures—24°F for heating and 97°F for cooling—make equipment sizing and efficiency important to year-round costs.

Compare expected utility bills and equipment costs with your current system. Palmetto’s Comfort Plan has no upfront cost, a predictable monthly payment, and maintenance, repairs, and warranty coverage for the plan’s life. Direct purchase means owning the system and may qualify for active state or utility rebates. No federal heat pump tax credit is available for systems installed in 2026.

Aiken homeowners can get a heat pump installed through Palmetto, which offers two options: its Comfort Plan lease or a direct purchase. Palmetto can help determine a suitable system for the home and explain the installation work, so homeowners can compare equipment and service terms before choosing.

Aiken is in Climate Zone 9, with design temperatures of 24°F for heating and 97°F for cooling, so proper system sizing matters. The Comfort Plan has $0 upfront, predictable monthly payments, and maintenance, repairs, and warranty coverage. Direct purchase means ownership and may qualify for state or utility rebates when available.

HVAC stands for heating, ventilation, and air conditioning—the overall system that heats and cools your home. A heat pump is one type of HVAC equipment: it moves heat indoors in winter and outdoors in summer. Unlike a furnace paired with an air conditioner, it can provide both heating and cooling with one system.

Aiken sits in Climate Zone 9, with design temperatures of 24°F for heating and 97°F for cooling, so correct sizing matters. Palmetto offers a Comfort Plan with no upfront cost, predictable monthly payments, and maintenance and repairs for the plan term, or direct purchase, where you own the equipment.