Nathan Healy
Certified by Nathan Healy
Updated: October 2026
Quality home solutions since 2011
Palmetto serves thousands of customers across 25 states with an over 85% approval rating

01

Benefits of Palmetto Heat Pumps

Say goodbye to clunky old systems and surprise repairs. Palmetto Comfort Plan gives you a brand-new heat pump, installation, and full support, all wrapped into one subscription.

Year round comfort

Year Round Comfort

A high-efficiency heat pump keeps your home cool in summer, warm in winter, and your energy use in check all year long.

Forget the maintenance

Forget the maintenance

With a Comfort Plan subscription, installation and maintenance are fully covered, no surprise bills, no weekend DIY.

Rewards for renewing

Rewards for renewing

Stick with us and earn credits toward your next system upgrade. It’s our way of saying thanks for building a cleaner, comfier future with us.

02

Fort Mill, SC Heat Pump Load Calculator

This square-foot calculator estimates your Fort Mill home’s heating and cooling needs using a 72°F indoor temperature, 97°F cooling design temperature, and 24°F heating design temperature—the ACCA-standard design conditions for Fort Mill, SC. For an official Manual J load calculation and quote, get in touch with Palmetto’s team. Get in touch with our team for an official quote.

Step 1 of 3

Home location & size

Your home’s location and size directly impact heating needs.

Step 2 of 3

Home attributes

Step 3 of 3

Additional details

Description of what this means for context.

Estimated Heating Needs

Your home’s location falls within the a climate zone with the average extreme winter falling between 10° – 15° F.

Home Details

Get Started

Recommended equipment capacity

60,000 BTU

5 Tons

Calculated Cooling Mode

102,000 BTU

8.5 Tons

03

Buy it or finance it. Your comfort, your call

There's no wrong way to get cozy. Here's how the options stack up, so you can choose what works best for you.

Cash

Loan

Payment schedule $0 upfront, then monthly subscription Full price upfront $0 upfront, then monthly payment
Term length 10 or 12 years None Variable
End of term options Flexible with 25% renewal term credits to new system No credits to new system No credits to new system
Maintenance included
Eligible for incentives
Payment schedule $0 upfront, then monthly subscription
Term length 10 or 12 years
End of term options Flexible with 25% renewal term credits to new system
Maintenance included
Eligible for incentives

Cash

Payment schedule Full price upfront
Term length None
End of term options No credits to new system
Maintenance included
Eligible for incentives

Loan

Payment schedule $0 upfront, then monthly payment
Term length Variable
End of term options No credits to new system
Maintenance included
Eligible for incentives

Local Incentives

Fort Mill, SC Heat Pump Rebates & Incentives

Local and federal incentive programs can significantly reduce the cost of a new heat pump system. Here are the programs available to Fort Mill homeowners.

Duke Smart $aver Heat Pump

Up to $2,500

Duke Energy Smart $aver offers rebates for qualifying heat pump installations. Incentive amounts depend on the equipment and project.

Eligibility: Available to eligible Duke Energy Carolinas residential customers in South Carolina. The heat pump must meet program requirements and be installed by a Duke-approved contractor; confirm current equipment and application rules with Duke.

Learn more →

York Electric Heat Pump Rebate

$700 / $200

York Electric Cooperative offers a rebate for installing a dual-fuel heat pump that pairs an electric heat pump with a gas furnace. The rebate is $700 for the first system and $200 for each additional system.

Eligibility: For York Electric members installing a qualifying dual-fuel heat pump; the incentive is for the property owner and is subject to approval. Electric service territory varies within Fort Mill, so check your utility account to confirm you are a York Electric member.

Learn more →

Fort Mill homeowners may qualify for heat pump rebates through Duke Energy Smart $aver or York Electric Cooperative, depending on their electric provider and the system installed. Rebate amounts and eligibility vary, so Palmetto can help verify the applicable program, choose qualifying equipment and apply to maximize available rebates. Federal homeowner heat pump tax credits ended for systems installed after December 31, 2025.

Incentive information is based on publicly available data as of 2026 and may change. Contact program administrators to verify current availability and eligibility requirements.

04

Climate Zones

Fort Mill falls in USDA Hardiness Zone 9 on this calculator: 24°F for design heating and 97°F for design cooling. That means chilly winter stretches and hot summers, so a heat pump must handle both occasional cold snaps and strong cooling demand. Palmetto understands Fort Mill’s climate and can recommend a system suited to local conditions. Explore other zones below or enter your ZIP code to confirm your zone.

US Climate Zone Map
Your location

Climate Zone 1

Climate zone 1 is not typically seen within the United States outside of Alaska. It represents the coldest climates on the planet.

Climate Zone 1A

Avg. extreme winters: -60° to -55° F

Climate Zone 1B

Avg. extreme winters: -55° to -50° F

05

Fort Mill Electricity Prices

For Fort Mill homeowners, the electricity rate is only part of the energy-bill picture.

South Carolina’s average electricity price rose from 12.9 cents per kWh in 2021 to 14.1 cents in 2024, though it remained below the national average.

Heat pumps use less electricity per unit of heating or cooling delivered and can be 2–3 times more efficient than traditional HVAC systems, helping each kilowatt-hour go further.

Over time, using less electricity for year-round comfort can help Fort Mill households manage rising energy costs. Actual savings depend on your home, system, and energy use.

Price of Energy: South Carolina vs National Average

0¢
10¢
20¢
30¢
13.7¢
12.9¢
15.0¢
13.6¢
16.0¢
13.7¢
16.5¢
14.1¢
2021
2022
2023
2024
US Average
South Carolina

Fort Mill Area Utility Providers

In Fort Mill, Duke Energy’s 2023 electricity rate was 12.7¢ per kWh—below South Carolina’s 13.70¢ state average and the 16.0¢ national average. 2024 utility data is not yet available.

Electricity rates vary with each utility’s energy supply, rate structure, and grid costs. These factors can help explain differences between averages, but the figures alone don’t show which ones account for Duke Energy’s lower 2023 rate.

Even where electricity costs more, a heat pump’s high efficiency can reduce the energy needed to heat and cool a home. Compared with traditional HVAC, it may lower total energy spending, depending on the home and how it’s used.

Fort Mill Utilities Electricity Rates

Duke Energy
12.70¢
-21%
SC Average
13.70¢
-14%
US Average
16.0¢
—
06

Palmetto Reviews

Ready to start saving with a heat pump?

Speak with a Palmetto heating & cooling expert to find out exactly how much you can save.

Get a Free Quote
Palmetto mobile app
07

Let our smart tools do the heavy lifting.

Get personalized tips, usage insights, project tracking, and that daily satisfaction of making your energy work smarter with the Palmetto mobile app.

  • Rewards for smarter energy usage
  • Energy insights & Dashboard
  • Personalized Savings Tools
  • Whole Home Energy Management
  • Support Whenever You Need It
Download the App
08

Repair versus replace

When a heat pump is in need of repair it is worth considering whether a replacement would be a better investment. While each case is unique, we generally recommend investing in a new unit when repairs exceed $5,000.

$5,000
Recommended repair threshold

A heat pump's lifetime is impacted by a number of factors including environment, use and the quality of the unit. It's important to choose the right unit for your climate zone and home's unique attributes.

When you are in need of repair, we recommend choosing a service provider that is an expert in the heat pump brand you have installed, and checking online reviews to ensure you are investing in the right level of service.

Potential repair Cost range Description
Capacitor Replacement $150 - $400 Common issue when unit struggles to start or makes a humming noise. Capacitors store the electrical energy needed to start the compressor and fan motors.
Refrigerant Recharge $250 - $750 Needed when the system loses cooling or heating efficiency due to low refrigerant levels. Includes leak detection, repair of minor leaks, and recharging the system to the manufacturer-specified level.
Reversing Valve Replacement $450 - $900 Required when the unit cannot switch between heating and cooling modes. The reversing valve directs refrigerant flow and is unique to heat pump systems.
Compressor Replacement $1,500 - $3,000 Major repair needed when the unit fails to heat or cool entirely. The compressor is the heart of the system, circulating refrigerant between the indoor and outdoor coils.
Evaporator/Condenser Coil Replacement $1,200 - $2,800 Replacement needed when coils develop leaks or corrosion that cannot be economically repaired. Coil damage reduces heat transfer efficiency and can cause refrigerant loss.
Control Board Replacement $500 - $1,200 Required when the system has electrical failures or erratic behavior. The control board manages all system operations including defrost cycles, fan speeds, and compressor staging.
Full System Replacement $4,500 - $8,000+ When repairs exceed the value of the unit or multiple major components fail simultaneously. Includes removal of the old system and installation of a new heat pump with updated refrigerant lines and electrical connections.

Ready to start saving with a heat pump?

Speak with a Palmetto heating & cooling expert to find out exactly how much you can save.

Get a Free Quote
09

Frequently Asked Questions

Yes, heat pumps can make sense in Fort Mill. The area’s Climate Zone 9 design temperatures are 24°F for heating and 97°F for cooling, so a properly sized heat pump can handle typical seasonal needs while providing both heating and air conditioning. South Carolina electricity averages 14.1¢ per kWh, which affects operating costs.

Your choice depends on budget and ownership preferences: Palmetto’s Comfort Plan has no upfront cost and includes predictable monthly payments, maintenance, repairs, and warranty coverage; direct purchase means owning the system and may qualify for active state or utility rebates. Federal heat pump tax credits are not available for systems installed in 2026.

In Fort Mill, heat pumps are generally well suited to the climate: they move heat instead of generating it, which can use less electricity than conventional electric resistance heating. The design heating temperature is 24°F and the design cooling temperature is 97°F, so proper sizing matters for both winter and summer comfort.

At South Carolina’s current electricity price of 14.1¢ per kWh, actual operating costs depend on the heat pump’s efficiency rating, your home’s insulation, thermostat settings, and use of backup heat during cold snaps. Palmetto offers a $0-upfront Comfort Plan with maintenance and repairs included, or direct purchase with ownership.

In Fort Mill, lease if you prefer no upfront cost and want predictable payments, maintenance, and repairs included; buy if you can pay upfront, want to own the system, and prefer responsibility for its upkeep. Palmetto’s Comfort Plan includes service for the plan’s life, while direct purchase gives you ownership of the equipment.

Fort Mill’s Climate Zone 9 design temperatures—24°F for heating and 97°F for cooling—make proper sizing important; South Carolina electricity averages 14.1¢ per kWh, which affects operating costs. For 2026 installations, no federal heat pump tax credit is available. Purchased systems may qualify for state or utility rebates when active; check current program terms.

Heat pump installation in Fort Mill has no single set price: the total depends on the system’s size and efficiency, your home’s layout, existing ductwork, and any electrical or installation work needed. A home assessment is the best way to get an accurate quote for your equipment and installation.

Palmetto offers a Comfort Plan with $0 upfront cost, predictable monthly payments, and maintenance, repairs, and warranty coverage for the plan’s life; or you can buy the system upfront and own it. State or utility rebates may be available, but no federal heat pump tax credit applies to systems installed in 2026.

A heat pump can be worth it financially in Fort Mill, particularly when replacing an older electric heating and cooling system. South Carolina electricity averages 14.1¢ per kWh, and Climate Zone 9’s 24°F heating and 97°F cooling design temperatures make year-round performance important. Your savings depend on the home, system size, and current fuel costs.

With Palmetto’s Comfort Plan, there’s no upfront cost, and one monthly payment includes maintenance, repairs, and warranty coverage; direct purchase means paying upfront and owning the equipment, with possible state or utility rebates if available. No federal heat pump tax credit applies to systems installed in 2026, so compare total costs and expected energy use.

In Fort Mill, Palmetto offers heat pump installation through its Comfort Plan or direct-purchase option. Palmetto can help arrange professional installation and a system suited to your home’s heating and cooling needs. Fort Mill is in Climate Zone 9, with design temperatures of 24°F for heating and 97°F for cooling.

The Comfort Plan has $0 upfront cost, predictable monthly payments, and maintenance, repairs, and warranty coverage for the plan’s life. With direct purchase, you pay upfront and own the equipment, and may qualify for state or utility rebates where available. South Carolina electricity costs 14.1¢ per kWh; no federal heat pump tax credit applies in 2026.

In Fort Mill, HVAC means the full home system for heating, ventilation, and air conditioning. A heat pump is one type of HVAC equipment: it moves heat to warm your home in winter and removes heat to cool it in summer, often replacing a separate furnace and air conditioner.

Fort Mill’s design temperatures—24°F for heating and 97°F for cooling—help determine proper equipment sizing. At South Carolina’s average electricity price of 14.1¢ per kWh, operating costs depend on system efficiency and household use. Palmetto offers a Comfort Plan with no upfront cost and included maintenance, or direct purchase and ownership.