Nathan Healy
Certified by Nathan Healy
Updated: October 2026
Quality home solutions since 2011
Palmetto serves thousands of customers across 25 states with an over 85% approval rating

01

Benefits of Palmetto Heat Pumps

Say goodbye to clunky old systems and surprise repairs. Palmetto Comfort Plan gives you a brand-new heat pump, installation, and full support, all wrapped into one subscription.

Year round comfort

Year Round Comfort

A high-efficiency heat pump keeps your home cool in summer, warm in winter, and your energy use in check all year long.

Forget the maintenance

Forget the maintenance

With a Comfort Plan subscription, installation and maintenance are fully covered, no surprise bills, no weekend DIY.

Rewards for renewing

Rewards for renewing

Stick with us and earn credits toward your next system upgrade. It’s our way of saying thanks for building a cleaner, comfier future with us.

02

Spartanburg, SC Heat Pump Load Calculator

This calculator uses the square-foot method to estimate your home’s heating and cooling needs. It uses 72°F indoors, with ACCA-standard design conditions for Spartanburg, SC: 97°F outdoors for cooling and 24°F for heating. For an official Manual J load calculation and quote, get in touch with Palmetto’s team. Get in touch with our team for an official quote.

Step 1 of 3

Home location & size

Your home’s location and size directly impact heating needs.

Step 2 of 3

Home attributes

Step 3 of 3

Additional details

Description of what this means for context.

Estimated Heating Needs

Your home’s location falls within the a climate zone with the average extreme winter falling between 10° – 15° F.

Home Details

Get Started

Recommended equipment capacity

60,000 BTU

5 Tons

Calculated Cooling Mode

102,000 BTU

8.5 Tons

03

Buy it or finance it. Your comfort, your call

There's no wrong way to get cozy. Here's how the options stack up, so you can choose what works best for you.

Cash

Loan

Payment schedule $0 upfront, then monthly subscription Full price upfront $0 upfront, then monthly payment
Term length 10 or 12 years None Variable
End of term options Flexible with 25% renewal term credits to new system No credits to new system No credits to new system
Maintenance included
Eligible for incentives
Payment schedule $0 upfront, then monthly subscription
Term length 10 or 12 years
End of term options Flexible with 25% renewal term credits to new system
Maintenance included
Eligible for incentives

Cash

Payment schedule Full price upfront
Term length None
End of term options No credits to new system
Maintenance included
Eligible for incentives

Loan

Payment schedule $0 upfront, then monthly payment
Term length Variable
End of term options No credits to new system
Maintenance included
Eligible for incentives

Local Incentives

Spartanburg, SC Heat Pump Rebates & Incentives

Local and federal incentive programs can significantly reduce the cost of a new heat pump system. Here are the programs available to Spartanburg homeowners.

Duke Smart $aver

Up to $2,500

Duke Energy offers Smart $aver rebates for qualifying residential heat pump installations. Amounts vary by equipment, efficiency, and whether the project replaces a failed system or converts from another heating type.

Eligibility: Available to residential electric customers of Duke Energy in South Carolina; requirements depend on the equipment and replacement pathway. Eligible work must meet program rules and be completed through a participating contractor.

Learn more →

Laurens Home Rewards

Up to $1,000

Laurens Electric Cooperative offers rebates for qualifying high-efficiency HVAC upgrades and dual-fuel heat pumps. The rebate is up to $1,000 for a dual-fuel heat pump.

Eligibility: Available to residential Laurens Electric Cooperative members who own their home. Heat pump and contractor requirements apply, and the application and supporting documents must be submitted within 30 days of the work being completed.

Learn more →

Spartanburg homeowners may qualify for utility heat pump rebates through Duke Energy Smart $aver or Laurens Electric Home Rewards, depending on their electric provider and the equipment installed. Palmetto can help check eligibility, coordinate applications, and identify ways to maximize available incentives. South Carolina's HEAR and HOMES rebates are not currently available.

Incentive information is based on publicly available data as of 2026 and may change. Contact program administrators to verify current availability and eligibility requirements.

04

Climate Zones

Spartanburg falls in USDA Hardiness Zone 9, where winters bring chilly stretches and hot summers can drive cooling demand. Design temperatures of 24°F for heating and 97°F for cooling show why a heat pump must be selected and sized for cold snaps and hot afternoons. Palmetto understands Spartanburg’s climate and can recommend a system suited to local conditions. Explore other zones below or enter your ZIP code to confirm yours.

US Climate Zone Map
Your location

Climate Zone 1

Climate zone 1 is not typically seen within the United States outside of Alaska. It represents the coldest climates on the planet.

Climate Zone 1A

Avg. extreme winters: -60° to -55° F

Climate Zone 1B

Avg. extreme winters: -55° to -50° F

05

Spartanburg Electricity Prices

For Spartanburg homeowners, electricity rates are part of the heat pump cost equation.

South Carolina’s average electricity price rose from 12.9 cents per kilowatt-hour in 2021 to 14.1 cents in 2024, while the U.S. average reached 16.5 cents.

Heat pumps can be 2–3 times more efficient than traditional HVAC systems, delivering the same heating or cooling with less electricity and helping limit the impact of higher rates.

Over a system’s life, using less electricity for home comfort may help Spartanburg households manage future rate increases, though actual bills depend on usage, the home, and equipment.

Price of Energy: South Carolina vs National Average

0¢
10¢
20¢
30¢
13.7¢
12.9¢
15.0¢
13.6¢
16.0¢
13.7¢
16.5¢
14.1¢
2021
2022
2023
2024
US Average
South Carolina

Spartanburg Area Utility Providers

For Spartanburg, Duke Energy is the utility shown in this comparison. Its 2023 electricity price was 12.7¢ per kWh. Since 2024 utility data isn’t available yet, these figures use 2023 rates.

That’s 1¢ below South Carolina’s 2023 average of 13.70¢ and 3.3¢ below the national average of 16.0¢ per kWh. These figures show the difference, but don’t explain what drives Duke’s rate.

A lower electricity rate can help, but your energy use also affects your bills. Heat pumps move heat efficiently, so they can reduce total energy spending compared with traditional HVAC—even where electricity costs more.

Spartanburg Utilities Electricity Rates

Duke Energy
12.70¢
-21%
SC Average
13.70¢
-14%
US Average
16.0¢
—
06

Palmetto Reviews

Ready to start saving with a heat pump?

Speak with a Palmetto heating & cooling expert to find out exactly how much you can save.

Get a Free Quote
Palmetto mobile app
07

Let our smart tools do the heavy lifting.

Get personalized tips, usage insights, project tracking, and that daily satisfaction of making your energy work smarter with the Palmetto mobile app.

  • Rewards for smarter energy usage
  • Energy insights & Dashboard
  • Personalized Savings Tools
  • Whole Home Energy Management
  • Support Whenever You Need It
Download the App
08

Repair versus replace

When a heat pump is in need of repair it is worth considering whether a replacement would be a better investment. While each case is unique, we generally recommend investing in a new unit when repairs exceed $5,000.

$5,000
Recommended repair threshold

A heat pump's lifetime is impacted by a number of factors including environment, use and the quality of the unit. It's important to choose the right unit for your climate zone and home's unique attributes.

When you are in need of repair, we recommend choosing a service provider that is an expert in the heat pump brand you have installed, and checking online reviews to ensure you are investing in the right level of service.

Potential repair Cost range Description
Capacitor Replacement $150 - $400 Common issue when unit struggles to start or makes a humming noise. Capacitors store the electrical energy needed to start the compressor and fan motors.
Refrigerant Recharge $250 - $750 Needed when the system loses cooling or heating efficiency due to low refrigerant levels. Includes leak detection, repair of minor leaks, and recharging the system to the manufacturer-specified level.
Reversing Valve Replacement $450 - $900 Required when the unit cannot switch between heating and cooling modes. The reversing valve directs refrigerant flow and is unique to heat pump systems.
Compressor Replacement $1,500 - $3,000 Major repair needed when the unit fails to heat or cool entirely. The compressor is the heart of the system, circulating refrigerant between the indoor and outdoor coils.
Evaporator/Condenser Coil Replacement $1,200 - $2,800 Replacement needed when coils develop leaks or corrosion that cannot be economically repaired. Coil damage reduces heat transfer efficiency and can cause refrigerant loss.
Control Board Replacement $500 - $1,200 Required when the system has electrical failures or erratic behavior. The control board manages all system operations including defrost cycles, fan speeds, and compressor staging.
Full System Replacement $4,500 - $8,000+ When repairs exceed the value of the unit or multiple major components fail simultaneously. Includes removal of the old system and installation of a new heat pump with updated refrigerant lines and electrical connections.

Ready to start saving with a heat pump?

Speak with a Palmetto heating & cooling expert to find out exactly how much you can save.

Get a Free Quote
09

Frequently Asked Questions

Yes. Heat pumps can make sense in Spartanburg because they provide both heating and cooling, and the area’s stated design temperatures—24°F for heating and 97°F for cooling—fit equipment designed for seasonal temperature swings. At South Carolina’s electricity price of 14.1¢ per kWh, operating costs depend on the home, system efficiency, and existing fuel source.

A home assessment can confirm sizing, insulation needs, and whether backup heat is appropriate. Palmetto’s Comfort Plan has $0 upfront, predictable monthly payments, and maintenance, repairs, and warranty coverage for the plan’s life. Direct purchase means owning the system and may qualify for available state or utility rebates; no federal heat pump tax credit applies to 2026 installations.

Heat pumps are generally efficient in Spartanburg because the area’s winters are relatively mild, allowing them to move heat rather than generate it by burning fuel. In Climate Zone 9, the design heating temperature is 24°F and the design cooling temperature is 97°F, so equipment should be properly sized for both seasonal extremes.

At South Carolina’s current electricity price of 14.1¢ per kWh, actual operating costs depend on the system’s efficiency, home insulation, thermostat settings, and energy use. A qualified installer can match equipment to the home. Palmetto offers a $0-upfront Comfort Plan with maintenance and repairs, or direct purchase, which may qualify for active state or utility rebates.

In Spartanburg, leasing through Palmetto’s Comfort Plan may suit homeowners who want no upfront cost, a predictable monthly payment, and maintenance, repairs, and warranty coverage included for the plan’s life. Buying requires a one-time payment but gives you ownership. Choose based on your budget, long-term costs, and how much responsibility you want.

South Carolina electricity averages 14.1¢ per kWh, and a correctly sized heat pump must handle Spartanburg’s Climate Zone 9 design temperatures of 24°F for heating and 97°F for cooling. With direct purchase, you may qualify for state or utility rebates where available; no federal heat pump tax credit applies to systems installed in 2026.

Heat pump installation in Spartanburg has no single set price: the total depends on home size, equipment capacity, ductwork condition, and installation needs, so a home assessment is needed for an accurate quote. Local design temperatures—24°F for heating and 97°F for cooling—help determine the right system size.

Palmetto offers a $0-upfront Comfort Plan with predictable monthly payments and all maintenance and repairs included, or direct purchase with one-time payment and equipment ownership; state or utility rebates may be available for buyers. At South Carolina’s 14.1¢/kWh electricity rate, usage affects running costs. No federal heat pump tax credit is available for systems installed in 2026.

A heat pump can be financially worthwhile in Spartanburg, but savings depend on your current system, energy use, and installation cost. South Carolina electricity averages 14.1¢ per kWh. In Climate Zone 9, systems are designed for 24°F heating and 97°F cooling, so comparing estimated annual costs with your existing equipment is key.

Buying requires a one-time upfront payment and gives you ownership; state or utility rebates may be available if active. Palmetto’s Comfort Plan has no upfront cost, a predictable monthly payment, and maintenance and repairs for the plan’s life, with warranty coverage. No federal heat pump tax credit is available for systems installed in 2026, so compare total costs.

In Spartanburg, homeowners can get a heat pump installed through Palmetto, which offers installation with two payment options: its Comfort Plan or direct purchase. Palmetto can help you understand the available option for your home; ask about equipment sizing and installation details before choosing a system.

Spartanburg is in Climate Zone 9, with design temperatures of 24°F for heating and 97°F for cooling. South Carolina electricity costs 14.1¢ per kWh on average, though bills vary with usage. The Comfort Plan includes maintenance and repairs; direct purchase means you own the system and may qualify for available state or utility rebates.

HVAC means heating, ventilation, and air conditioning—the overall home comfort system. A heat pump is one type of HVAC equipment that moves heat to provide both heating and cooling, rather than generating heat with a furnace. In Spartanburg, design temperatures of about 24°F for heating and 97°F for cooling help guide system sizing.

South Carolina’s current electricity price is about 14.1¢ per kWh, but a heat pump’s operating cost also depends on equipment efficiency, home insulation, and use. For installation in Spartanburg, Palmetto offers a Comfort Plan with no upfront cost and maintenance and repairs included, or direct purchase, where the homeowner owns the equipment.