Nathan Healy
Certified by Nathan Healy
Updated: October 2026
Quality home solutions since 2011
Palmetto serves thousands of customers across 25 states with an over 85% approval rating

01

Benefits of Palmetto Heat Pumps

Say goodbye to clunky old systems and surprise repairs. Palmetto Comfort Plan gives you a brand-new heat pump, installation, and full support, all wrapped into one subscription.

Year round comfort

Year Round Comfort

A high-efficiency heat pump keeps your home cool in summer, warm in winter, and your energy use in check all year long.

Forget the maintenance

Forget the maintenance

With a Comfort Plan subscription, installation and maintenance are fully covered, no surprise bills, no weekend DIY.

Rewards for renewing

Rewards for renewing

Stick with us and earn credits toward your next system upgrade. It’s our way of saying thanks for building a cleaner, comfier future with us.

02

Killeen, TX Heat Pump Load Calculator

In Killeen, this square-foot calculator estimates your home’s heating and cooling needs using 72°F indoors, a 95°F cooling design temperature, and a 33°F heating design temperature—the ACCA-standard design conditions for the area. For an official Manual J load calculation and quote, get in touch with Palmetto’s team. Get in touch with our team for an official quote.

Step 1 of 3

Home location & size

Your home’s location and size directly impact heating needs.

Step 2 of 3

Home attributes

Step 3 of 3

Additional details

Description of what this means for context.

Estimated Heating Needs

Your home’s location falls within the a climate zone with the average extreme winter falling between 10° – 15° F.

Home Details

Get Started

Recommended equipment capacity

60,000 BTU

5 Tons

Calculated Cooling Mode

102,000 BTU

8.5 Tons

03

Buy it or finance it. Your comfort, your call

There's no wrong way to get cozy. Here's how the options stack up, so you can choose what works best for you.

Cash

Loan

Payment schedule $0 upfront, then monthly subscription Full price upfront $0 upfront, then monthly payment
Term length 10 or 12 years None Variable
End of term options Flexible with 25% renewal term credits to new system No credits to new system No credits to new system
Maintenance included
Eligible for incentives
Payment schedule $0 upfront, then monthly subscription
Term length 10 or 12 years
End of term options Flexible with 25% renewal term credits to new system
Maintenance included
Eligible for incentives

Cash

Payment schedule Full price upfront
Term length None
End of term options No credits to new system
Maintenance included
Eligible for incentives

Loan

Payment schedule $0 upfront, then monthly payment
Term length Variable
End of term options No credits to new system
Maintenance included
Eligible for incentives

Local Incentives

Killeen, TX Heat Pump Rebates & Incentives

Local and federal incentive programs can significantly reduce the cost of a new heat pump system. Here are the programs available to Killeen homeowners.

HOTEC Heat Pump Rebate

$100 - $200

Heart of Texas Electric Cooperative offers $100 for qualifying 15 SEER heat pumps and $200 for qualifying 16 SEER heat pumps. Funding is limited.

Eligibility: You must be a Heart of Texas Electric Cooperative member, and the home must use total electric service. The rebate applies to new or existing homes and is limited to one per membership per calendar year.

Learn more →

A $100–$200 heat-pump rebate is listed for qualifying Heart of Texas Electric Cooperative members, but eligibility depends on whether the home is served by the co-op and funds remain. Texas HOMES and HEAR rebates are not yet available, and federal homeowner heat-pump tax credits ended for systems installed after December 31, 2025; Palmetto can help check eligibility and identify ways to maximize available incentives.

Incentive information is based on publicly available data as of 2026 and may change. Contact program administrators to verify current availability and eligibility requirements.

04

Climate Zones

Killeen is in USDA Hardiness Zone 10, with generally mild winters that still bring chilly spells and long, hot summers. The design temperatures—33°F for heating and 95°F for cooling—show why a heat pump must manage occasional cold snaps as well as sustained summer heat. Palmetto understands Killeen’s climate and can recommend a well-sized system. Explore other zones below or enter your ZIP code to confirm yours.

US Climate Zone Map
Your location

Climate Zone 1

Climate zone 1 is not typically seen within the United States outside of Alaska. It represents the coldest climates on the planet.

Climate Zone 1A

Avg. extreme winters: -60° to -55° F

Climate Zone 1B

Avg. extreme winters: -55° to -50° F

05

Killeen Electricity Prices

For Killeen homeowners, electricity prices have climbed—but how much power your HVAC uses matters, too.

Texas residential electricity averaged 12.1¢ per kWh in 2021 and 14.9¢ in 2024, a roughly 23% rise. It remained below the national average, which reached 16.5¢ in 2024.

In Killeen’s hot summers and occasional cold snaps, a heat pump can provide heating and cooling while using less electricity for each unit of comfort. Heat pumps can be 2–3 times as efficient as traditional HVAC systems.

Because a more efficient system needs less electricity to deliver heating and cooling, a heat pump may help limit the effect of future rate increases over its lifetime. Actual savings depend on your home, usage, and utility rates.

Price of Energy: Texas vs National Average

0¢
10¢
20¢
30¢
13.7¢
12.1¢
15.0¢
13.8¢
16.0¢
14.5¢
16.5¢
14.9¢
2021
2022
2023
2024
US Average
Texas

Killeen Area Utility Providers

In Killeen, PEC charged 11.7¢ per kWh in 2023, the latest year available; 2024 data isn’t available yet. That was below Texas’s 14.5¢ and the national average of 16.0¢ per kWh.

PEC’s rate was lower than both benchmarks, but these figures alone don’t explain why. Electricity prices can vary by provider and location; this comparison shows the difference without attributing it to a specific cause.

Your HVAC system’s electricity use matters, too. Heat pumps move heat efficiently and can reduce total energy spending compared with traditional HVAC, even in places where electricity costs more.

Killeen Utilities Electricity Rates

PEC
11.70¢
-27%
TX Average
14.50¢
-9%
US Average
16.0¢
—
06

Palmetto Reviews

Ready to start saving with a heat pump?

Speak with a Palmetto heating & cooling expert to find out exactly how much you can save.

Get a Free Quote
Palmetto mobile app
07

Let our smart tools do the heavy lifting.

Get personalized tips, usage insights, project tracking, and that daily satisfaction of making your energy work smarter with the Palmetto mobile app.

  • Rewards for smarter energy usage
  • Energy insights & Dashboard
  • Personalized Savings Tools
  • Whole Home Energy Management
  • Support Whenever You Need It
Download the App
08

Repair versus replace

When a heat pump is in need of repair it is worth considering whether a replacement would be a better investment. While each case is unique, we generally recommend investing in a new unit when repairs exceed $5,000.

$5,000
Recommended repair threshold

A heat pump's lifetime is impacted by a number of factors including environment, use and the quality of the unit. It's important to choose the right unit for your climate zone and home's unique attributes.

When you are in need of repair, we recommend choosing a service provider that is an expert in the heat pump brand you have installed, and checking online reviews to ensure you are investing in the right level of service.

Potential repair Cost range Description
Capacitor Replacement $150 - $400 Common issue when unit struggles to start or makes a humming noise. Capacitors store the electrical energy needed to start the compressor and fan motors.
Refrigerant Recharge $250 - $750 Needed when the system loses cooling or heating efficiency due to low refrigerant levels. Includes leak detection, repair of minor leaks, and recharging the system to the manufacturer-specified level.
Reversing Valve Replacement $450 - $900 Required when the unit cannot switch between heating and cooling modes. The reversing valve directs refrigerant flow and is unique to heat pump systems.
Compressor Replacement $1,500 - $3,000 Major repair needed when the unit fails to heat or cool entirely. The compressor is the heart of the system, circulating refrigerant between the indoor and outdoor coils.
Evaporator/Condenser Coil Replacement $1,200 - $2,800 Replacement needed when coils develop leaks or corrosion that cannot be economically repaired. Coil damage reduces heat transfer efficiency and can cause refrigerant loss.
Control Board Replacement $500 - $1,200 Required when the system has electrical failures or erratic behavior. The control board manages all system operations including defrost cycles, fan speeds, and compressor staging.
Full System Replacement $4,500 - $8,000+ When repairs exceed the value of the unit or multiple major components fail simultaneously. Includes removal of the old system and installation of a new heat pump with updated refrigerant lines and electrical connections.

Ready to start saving with a heat pump?

Speak with a Palmetto heating & cooling expert to find out exactly how much you can save.

Get a Free Quote
09

Frequently Asked Questions

Yes—heat pumps can make sense in Killeen because local winters are relatively mild: Climate Zone 10 has a design heating temperature of 33°F, while the design cooling temperature is 95°F. A heat pump can provide both heating and air conditioning, though system sizing and home insulation affect comfort and operating costs.

At Texas’s 14.9¢-per-kWh electricity price, your bills will depend on the heat pump’s efficiency, your home, and what system it replaces. Palmetto offers a $0-upfront Comfort Plan with maintenance and repairs included, or direct purchase with possible state or utility rebates where available. No federal heat pump tax credit applies to systems installed in 2026.

Heat pumps are generally well suited to Killeen’s climate. In Climate Zone 10, the design heating temperature is 33°F and the design cooling temperature is 95°F. Winters are relatively mild, so a properly sized heat pump can efficiently heat a home and provide cooling in summer. Efficiency and comfort depend on the equipment, installation, and home insulation.

At a Texas electricity price of 14.9¢ per kWh, operating costs depend on your home’s energy use, system efficiency, and electricity plan. Palmetto offers a $0-upfront Comfort Plan with maintenance and repairs, or direct purchase with equipment ownership and potential state or utility rebates where available.

Whether you should lease or buy a heat pump in Killeen depends on your budget and preference for maintenance. Palmetto’s Comfort Plan has no upfront cost, predictable monthly payments, and includes maintenance, repairs, and warranty coverage for the plan’s life. Buying requires a one-time payment but gives you outright ownership.

Buying may also leave you eligible for state or utility rebates when available; no federal heat pump tax credit applies to systems installed in 2026. Killeen’s Climate Zone 10 has a 33°F design heating temperature and 95°F design cooling temperature, while Texas electricity averages 14.9¢ per kWh—factors to consider when comparing costs.

Heat pump installation costs in Killeen vary with the system’s size and type, your home’s ductwork, and installation needs, so an in-home assessment is needed for an accurate quote. Killeen’s Climate Zone 10 has design temperatures of 33°F for heating and 95°F for cooling, which help guide equipment sizing.

Palmetto offers a Comfort Plan with $0 upfront cost, a predictable monthly payment, and maintenance and repairs included for the plan’s life. Direct purchase requires a one-time payment and leaves you owning the system, with possible state or utility rebates where available. Texas electricity averages 14.9¢ per kWh; federal heat pump tax credits are unavailable for systems installed in 2026.

A heat pump can be financially worthwhile in Killeen, but the answer depends on your current system, energy rates, home efficiency, and installation cost. Texas electricity averages 14.9¢ per kWh. Killeen’s Climate Zone 10 design temperatures—33°F for heating and 95°F for cooling—mean a heat pump can provide year-round heating and cooling.

Palmetto’s Comfort Plan has no upfront cost, with a predictable monthly payment that includes maintenance, repairs, and warranty coverage. Direct purchase requires upfront payment but gives you ownership and may qualify for active state or utility rebates. No federal heat pump tax credit is available for systems installed in 2026, so compare total costs over time.

Palmetto offers heat pump installation for homeowners in Killeen, TX, with two ways to get a system: its Comfort Plan or direct purchase. Installation should be sized for the home and local conditions. Killeen is in Climate Zone 10, with design temperatures of 33°F for heating and 95°F for cooling.

The Comfort Plan has $0 upfront cost and includes predictable monthly payments, maintenance, repairs, and warranty coverage for the plan’s life. With direct purchase, you own the equipment outright and may qualify for state or utility rebates where available. For systems installed in 2026, no federal heat pump tax credit is available.

HVAC (heating, ventilation, and air conditioning) describes the overall system that manages indoor temperature and air quality. A heat pump is one type of HVAC equipment: it moves heat indoors in winter and outdoors in summer, providing heating and cooling in a single system, rather than generating heat like a gas furnace.

In Killeen’s Climate Zone 10, with design temperatures of 33°F for heating and 95°F for cooling, a properly sized heat pump can serve both needs. Texas electricity is 14.9¢ per kWh, but running costs depend on equipment efficiency, insulation, and usage. Palmetto offers a $0-upfront Comfort Plan lease with maintenance and repairs included, or direct purchase.