Nathan Healy
Certified by Nathan Healy
Updated: October 2026
Quality home solutions since 2011
Palmetto serves thousands of customers across 25 states with an over 85% approval rating

01

Benefits of Palmetto Heat Pumps

Say goodbye to clunky old systems and surprise repairs. Palmetto Comfort Plan gives you a brand-new heat pump, installation, and full support, all wrapped into one subscription.

Year round comfort

Year Round Comfort

A high-efficiency heat pump keeps your home cool in summer, warm in winter, and your energy use in check all year long.

Forget the maintenance

Forget the maintenance

With a Comfort Plan subscription, installation and maintenance are fully covered, no surprise bills, no weekend DIY.

Rewards for renewing

Rewards for renewing

Stick with us and earn credits toward your next system upgrade. It’s our way of saying thanks for building a cleaner, comfier future with us.

02

San Antonio, TX Heat Pump Load Calculator

This square-foot calculator estimates your home’s heating and cooling needs using a 72°F indoor temperature, a 95°F outdoor cooling design temperature, and a 33°F heating design temperature—the ACCA-standard design conditions for San Antonio, TX. For an official Manual J load calculation and quote, get in touch with Palmetto’s team. Get in touch with our team for an official quote.

Step 1 of 3

Home location & size

Your home’s location and size directly impact heating needs.

Step 2 of 3

Home attributes

Step 3 of 3

Additional details

Description of what this means for context.

Estimated Heating Needs

Your home’s location falls within the a climate zone with the average extreme winter falling between 10° – 15° F.

Home Details

Get Started

Recommended equipment capacity

60,000 BTU

5 Tons

Calculated Cooling Mode

102,000 BTU

8.5 Tons

03

Buy it or finance it. Your comfort, your call

There's no wrong way to get cozy. Here's how the options stack up, so you can choose what works best for you.

Cash

Loan

Payment schedule $0 upfront, then monthly subscription Full price upfront $0 upfront, then monthly payment
Term length 10 or 12 years None Variable
End of term options Flexible with 25% renewal term credits to new system No credits to new system No credits to new system
Maintenance included
Eligible for incentives
Payment schedule $0 upfront, then monthly subscription
Term length 10 or 12 years
End of term options Flexible with 25% renewal term credits to new system
Maintenance included
Eligible for incentives

Cash

Payment schedule Full price upfront
Term length None
End of term options No credits to new system
Maintenance included
Eligible for incentives

Loan

Payment schedule $0 upfront, then monthly payment
Term length Variable
End of term options No credits to new system
Maintenance included
Eligible for incentives

Local Incentives

San Antonio, TX Heat Pump Rebates & Incentives

Local and federal incentive programs can significantly reduce the cost of a new heat pump system. Here are the programs available to San Antonio homeowners.

CPS Energy Heat Pump Rebate

$90-$310/ton

CPS Energy’s STEP program offers rebates for qualifying central and ductless heat pumps installed as one-for-one replacements. The amount varies by equipment efficiency and whether the replacement is early or after system failure.

Eligibility: Available for eligible homes served by a CPS Energy electric meter. The heat pump must meet CPS Energy’s efficiency requirements and be installed by a Texas-licensed HVAC contractor; installations within San Antonio city limits require a permit number.

Learn more →

San Antonio homeowners served by CPS Energy can access its active heat pump replacement rebate, which pays $90-$310 per cooling ton for qualifying equipment. Texas HOMES and HEAR rebates are not yet available, and no federal homeowner heat pump tax credit applies to systems installed in 2026. Palmetto can help homeowners assess CPS Energy requirements and apply for and maximize eligible rebates.

Incentive information is based on publicly available data as of 2026 and may change. Contact program administrators to verify current availability and eligibility requirements.

04

Climate Zones

San Antonio is in USDA Hardiness Zone 10: winters are usually mild, though cold snaps happen, while summers bring prolonged heat. The zone’s design temperatures—33°F for heating and 95°F for cooling—mean a heat pump must handle occasional chilly days and sustained cooling needs. Palmetto understands San Antonio’s climate and can recommend an appropriately sized system. Explore other zones below or enter your ZIP code to confirm your zone.

US Climate Zone Map
Your location

Climate Zone 1

Climate zone 1 is not typically seen within the United States outside of Alaska. It represents the coldest climates on the planet.

Climate Zone 1A

Avg. extreme winters: -60° to -55° F

Climate Zone 1B

Avg. extreme winters: -55° to -50° F

05

San Antonio Electricity Prices

Electricity rates are rising, making efficient heating and cooling especially useful in San Antonio.

From 2021 to 2024, the average Texas residential electricity price rose from 12.1 to 14.9 cents per kWh—about 23%. Texas remained below the national average, which reached 16.5 cents in 2024.

A heat pump can deliver the same heating or cooling with less electricity; it can be 2–3 times as efficient as traditional HVAC equipment. That efficiency may help limit exposure to higher rates.

Over time, using fewer kilowatt-hours for comfort may help San Antonio homeowners manage energy costs, especially if rates continue to climb. Actual bill impacts depend on your home, system, and electricity plan.

Price of Energy: Texas vs National Average

0¢
10¢
20¢
30¢
13.7¢
12.1¢
15.0¢
13.8¢
16.0¢
14.5¢
16.5¢
14.9¢
2021
2022
2023
2024
US Average
Texas

San Antonio Area Utility Providers

San Antonio residents may get electricity from CPS Energy or PEC. The latest utility price data available here is from 2023; 2024 data is not yet available.

In 2023, electricity averaged 12.1¢ per kWh for CPS Energy and 11.7¢ for PEC—below Texas’s 14.50¢ average and the national average of 16.0¢. These figures show provider differences but don’t explain what caused them.

Electricity prices are only part of an HVAC system’s cost to operate. Heat pumps use electricity efficiently to heat and cool a home, which can reduce total energy spending compared with traditional HVAC—even where electricity costs more.

San Antonio Utilities Electricity Rates

CPS Energy
12.10¢
-24%
PEC
11.70¢
-27%
TX Average
14.50¢
-9%
US Average
16.0¢
—
06

Palmetto Reviews

Ready to start saving with a heat pump?

Speak with a Palmetto heating & cooling expert to find out exactly how much you can save.

Get a Free Quote
Palmetto mobile app
07

Let our smart tools do the heavy lifting.

Get personalized tips, usage insights, project tracking, and that daily satisfaction of making your energy work smarter with the Palmetto mobile app.

  • Rewards for smarter energy usage
  • Energy insights & Dashboard
  • Personalized Savings Tools
  • Whole Home Energy Management
  • Support Whenever You Need It
Download the App
08

Repair versus replace

When a heat pump is in need of repair it is worth considering whether a replacement would be a better investment. While each case is unique, we generally recommend investing in a new unit when repairs exceed $5,000.

$5,000
Recommended repair threshold

A heat pump's lifetime is impacted by a number of factors including environment, use and the quality of the unit. It's important to choose the right unit for your climate zone and home's unique attributes.

When you are in need of repair, we recommend choosing a service provider that is an expert in the heat pump brand you have installed, and checking online reviews to ensure you are investing in the right level of service.

Potential repair Cost range Description
Capacitor Replacement $150 - $400 Common issue when unit struggles to start or makes a humming noise. Capacitors store the electrical energy needed to start the compressor and fan motors.
Refrigerant Recharge $250 - $750 Needed when the system loses cooling or heating efficiency due to low refrigerant levels. Includes leak detection, repair of minor leaks, and recharging the system to the manufacturer-specified level.
Reversing Valve Replacement $450 - $900 Required when the unit cannot switch between heating and cooling modes. The reversing valve directs refrigerant flow and is unique to heat pump systems.
Compressor Replacement $1,500 - $3,000 Major repair needed when the unit fails to heat or cool entirely. The compressor is the heart of the system, circulating refrigerant between the indoor and outdoor coils.
Evaporator/Condenser Coil Replacement $1,200 - $2,800 Replacement needed when coils develop leaks or corrosion that cannot be economically repaired. Coil damage reduces heat transfer efficiency and can cause refrigerant loss.
Control Board Replacement $500 - $1,200 Required when the system has electrical failures or erratic behavior. The control board manages all system operations including defrost cycles, fan speeds, and compressor staging.
Full System Replacement $4,500 - $8,000+ When repairs exceed the value of the unit or multiple major components fail simultaneously. Includes removal of the old system and installation of a new heat pump with updated refrigerant lines and electrical connections.

Ready to start saving with a heat pump?

Speak with a Palmetto heating & cooling expert to find out exactly how much you can save.

Get a Free Quote
09

Frequently Asked Questions

Yes—heat pumps can make sense in San Antonio because they provide efficient cooling in hot summers and can heat homes during generally mild winters. In Climate Zone 10, local design temperatures are 95°F for cooling and 33°F for heating. At Texas’s average electricity price of 14.9¢ per kWh, actual savings depend on your home’s insulation and current heating system.

Palmetto offers a Comfort Plan with no upfront cost, predictable monthly payments, and maintenance, repairs, and warranty coverage, or direct purchase, which gives you ownership and may qualify for state or utility rebates where available. Federal heat pump tax credits are not available for systems installed in 2026, so compare options based on total cost and service needs.

Heat pumps are generally efficient in San Antonio because they move heat rather than generate it by burning fuel, and the area’s winters are relatively mild. In Climate Zone 10, the design heating temperature is 33°F and design cooling temperature is 95°F, conditions modern systems can handle when correctly sized and installed.

At Texas’s current electricity price of 14.9¢ per kWh, operating cost depends on equipment efficiency, home insulation, thermostat settings, and your electricity plan. A professional load calculation and proper equipment sizing help match performance to your home. Palmetto offers a $0-upfront Comfort Plan with maintenance included or direct purchase for homeowners who prefer ownership.

In San Antonio, lease if you want to avoid a large upfront payment and maintenance responsibilities; buy if you prefer to own the heat pump outright and can pay upfront. Palmetto’s Comfort Plan has $0 upfront cost, predictable monthly payments, and includes maintenance, repairs, and warranty coverage for the life of the plan.

Buying may suit homeowners who value ownership and want to check for available state or utility rebates. Texas electricity costs 14.9¢ per kWh, and San Antonio’s Climate Zone 10 has a 33°F design heating temperature and 95°F design cooling temperature. For systems installed in 2026, no federal heat pump tax credit is available.

There isn’t one standard heat pump price in San Antonio: a quote depends on your home’s size, insulation, ductwork, equipment, and installation needs. Palmetto’s Comfort Plan has $0 upfront cost and a predictable monthly payment; direct purchase requires a one-time payment, with the final price set by your system and project.

San Antonio’s Climate Zone 10 design temperatures—33°F for heating and 95°F for cooling—help determine the right system size, while Texas electricity costs 14.9¢ per kWh and affects running costs. Direct-purchase customers may qualify for active state or utility rebates. No federal heat pump tax credit is available for systems installed in 2026.

A heat pump can be financially worthwhile in San Antonio, but savings depend on your home’s insulation, current equipment, and energy use. Texas electricity averages 14.9¢ per kWh, and San Antonio’s mild 33°F design heating temperature can let a properly sized heat pump heat efficiently; compare projected bills and installation costs for your home.

With Palmetto’s Comfort Plan, there’s no upfront cost and monthly payments include maintenance, repairs, and warranty coverage; buying outright requires an upfront payment and may qualify for active state or utility rebates. No federal heat pump tax credit is available for systems installed in 2026. Compare total costs and service needs before choosing.

In San Antonio, Palmetto offers heat pump installation through its Comfort Plan or direct-purchase option. A qualified HVAC installer should size the system for your home and local conditions: San Antonio is in Climate Zone 10, with a 33°F design heating temperature and a 95°F design cooling temperature.

The Comfort Plan has no upfront cost and includes predictable monthly payments, maintenance, repairs, and warranty coverage for the plan’s life. With direct purchase, you pay once and own the equipment; state or utility rebates may be available. Federal heat pump tax credits are not available for systems installed in 2026.

HVAC means heating, ventilation, and air conditioning—the overall systems and services that keep a home comfortable. A heat pump is one kind of HVAC equipment. It moves heat outdoors in summer and indoors in winter, so one system can provide both cooling and heating without burning fuel inside the home.

In San Antonio’s Climate Zone 10, systems are designed around a 95°F cooling temperature and a 33°F heating temperature, so proper sizing matters for year-round comfort. Palmetto offers heat pump installation through a Comfort Plan, which includes maintenance and repairs, or direct purchase, where the homeowner owns the equipment.