Nathan Healy
Certified by Nathan Healy
Updated: February 2026
Quality home solutions since 2011
Palmetto serves thousands of customers across 25 states with an over 85% approval rating

01

Benefits of Palmetto Heat Pumps

Say goodbye to clunky old systems and surprise repairs. Palmetto Comfort Plan gives you a brand-new heat pump, installation, and full support, all wrapped into one subscription.

Year round comfort

Year Round Comfort

A high-efficiency heat pump keeps your home cool in summer, warm in winter, and your energy use in check all year long.

Forget the maintenance

Forget the maintenance

With a Comfort Plan subscription, installation and maintenance are fully covered, no surprise bills, no weekend DIY.

Rewards for renewing

Rewards for renewing

Stick with us and earn credits toward your next system upgrade. It’s our way of saying thanks for building a cleaner, comfier future with us.

02

Alpharetta, GA Heat Pump Load Calculator

Use our calculator below to estimate your home’s heating and cooling needs based on Alpharetta’s ACCA-standard design conditions: 72°F indoor, 95°F outdoor for cooling, and 14°F for heating. For a precise Manual J load calculation and personalized quote, connect with Palmetto’s team. Get in touch with our team for an official quote.

Step 1 of 3

Home location & size

Your home’s location and size directly impact heating needs.

Step 2 of 3

Home attributes

Step 3 of 3

Additional details

Description of what this means for context.

Estimated Heating Needs

Your home’s location falls within the a climate zone with the average extreme winter falling between 10° – 15° F.

Home Details

Get Started

Recommended equipment capacity

60,000 BTU

5 Tons

Calculated Cooling Mode

102,000 BTU

8.5 Tons

03

Buy it or finance it. Your comfort, your call

There's no wrong way to get cozy. Here's how the options stack up, so you can choose what works best for you.

Cash

Loan

Payment schedule $0 upfront, then monthly subscription Full price upfront $0 upfront, then monthly payment
Term length 10 or 12 years None Variable
End of term options Flexible with 25% renewal term credits to new system No credits to new system No credits to new system
Maintenance included
Eligible for incentives
Payment schedule $0 upfront, then monthly subscription
Term length 10 or 12 years
End of term options Flexible with 25% renewal term credits to new system
Maintenance included
Eligible for incentives

Cash

Payment schedule Full price upfront
Term length None
End of term options No credits to new system
Maintenance included
Eligible for incentives

Loan

Payment schedule $0 upfront, then monthly payment
Term length Variable
End of term options No credits to new system
Maintenance included
Eligible for incentives

Local Incentives

Alpharetta, GA Heat Pump Rebates & Incentives

Local and federal incentive programs can significantly reduce the cost of a new heat pump system. Here are the programs available to Alpharetta homeowners.

Home Efficiency Rebates

Up to $16,000

The Home Efficiency Rebate (HER) program gives rebates for any work that reduces energy use in the home, so long as the work is estimated to reduce total household energy use by at least 20%, including replacing HVAC systems like heat pumps.

Eligibility: The efficiency rebate program covers 98% of the project cost up to $16,000 per household for low-income households and 50% of the project costs up to $4,000 for all other households. The program is open to all income levels, but low-income households (making less than 80% of the median income for the local area) have larger rebate amounts.

Learn more →

Home Electrification and Appliance Rebates

Up to $8,000

The Home Electrification and Appliance Rebates (HEAR) will provide rebates to low- to medium-income households for heat pumps and other electric appliances.

Eligibility: The Electrification and Appliance program rebates are reserved for only low- and middle-income households, with low-income households eligible for larger rebates than middle-income households. Low-income is defined as making less than 80% of the median income for the local area and middle-income is defined as making between 80% and 150% of the area median income.

Learn more →

Federal IRA Tax Credit

Up to $2,000

The Inflation Reduction Act provides a federal tax credit of up to $2,000 for qualifying heat pump installations through 2032.

Eligibility: Available to homeowners who purchase and install a qualifying heat pump system. Claimed on your annual federal tax return.

Learn more →

Alpharetta homeowners have access to two active Georgia state rebate programs in 2026. The Home Efficiency Rebates (HER) program offers up to $16,000 for whole-home energy efficiency improvements including heat pump installation, while the Home Electrification and Appliance Rebates (HEAR) program provides up to $8,000 for qualifying low- and middle-income households replacing gas appliances with electric heat pumps. Combined with the federal IRA tax credit of up to $2,000, homeowners can significantly reduce the cost of heat pump installation. Palmetto can help you navigate these programs, determine your eligibility, and maximize your total savings through strategic planning and contractor coordination.

Incentive information is based on publicly available data as of 2026 and may change. Contact program administrators to verify current availability and eligibility requirements.

04

Climate Zones

Alpharetta sits in IECC Climate Zone 3, which means moderately cold winters (design temp: 14°F) and hot, humid summers (design temp: 95°F). This mixed climate requires a heat pump that can handle both extremes efficiently. At Palmetto, we understand what works in Alpharetta's conditions and can help you choose a system sized right for your home. Explore other climate zones below or enter your ZIP code to confirm yours.

US Climate Zone Map
Your location

Climate Zone 1

Climate zone 1 is not typically seen within the United States outside of Alaska. It represents the coldest climates on the planet.

Climate Zone 1A

Avg. extreme winters: -60° to -55° F

Climate Zone 1B

Avg. extreme winters: -55° to -50° F

05

Alpharetta Electricity Prices

Understanding electricity costs in Alpharetta helps you make smarter decisions about home heating and cooling—especially as rates continue to climb.

Georgia's electricity rates have risen from 12.5 cents per kWh in 2021 to 14.1 cents in 2024—a 13% increase. For Alpharetta homeowners, this means higher bills for the same comfort.

Heat pumps offer a practical response to rising rates. Because they're 2-3 times more efficient than traditional HVAC systems, they use significantly less electricity to heat and cool your home to the same temperature.

As electricity costs continue their upward trend, efficiency becomes increasingly valuable. A heat pump's lower energy consumption means your monthly bills stay more manageable, even as rates rise over the years ahead.

Price of Energy: Georgia vs National Average

10¢
20¢
30¢
13.7¢
12.5¢
15.0¢
13.8¢
16.0¢
13.7¢
16.5¢
14.1¢
2021
2022
2023
2024
US Average
Georgia

Alpharetta Area Utility Providers

Alpharetta residents have access to three main electricity providers: Georgia Power, Sawnee EMC, and Cobb EMC. According to 2023 data, all three offer rates below the national average of 16.0¢ per kWh.

Georgia's competitive energy market and diverse generation mix help keep rates reasonable. Georgia Power's rate of 14.6¢ per kWh sits slightly above the state average of 13.70¢, while both EMCs offer lower rates—Sawnee at 12.6¢ and Cobb at 11.7¢.

These relatively affordable electricity rates make heat pumps an even smarter investment. Because heat pumps use electricity three times more efficiently than traditional heating systems, Alpharetta homeowners can significantly reduce their total energy spending while enjoying year-round comfort.

Alpharetta Utilities Electricity Rates

Cobb EMC
11.70¢
-27%
Georgia Power
14.60¢
-9%
Sawnee EMC
12.60¢
-21%
GA Average
13.70¢
-14%
US Average
16.0¢
06

Palmetto Reviews

Ready to start saving with a heat pump?

Speak with a Palmetto heating & cooling expert to find out exactly how much you can save.

Get a Free Quote
Palmetto mobile app
07

Let our smart tools do the heavy lifting.

Get personalized tips, usage insights, project tracking, and that daily satisfaction of making your energy work smarter with the Palmetto mobile app.

  • Rewards for smarter energy usage
  • Energy insights & Dashboard
  • Personalized Savings Tools
  • Whole Home Energy Management
  • Support Whenever You Need It
Download the App
08

Repair versus replace

When a heat pump is in need of repair it is worth considering whether a replacement would be a better investment. While each case is unique, we generally recommend investing in a new unit when repairs exceed $5,000.

$5,000
Recommended repair threshold

A heat pump's lifetime is impacted by a number of factors including environment, use and the quality of the unit. It's important to choose the right unit for your climate zone and home's unique attributes.

When you are in need of repair, we recommend choosing a service provider that is an expert in the heat pump brand you have installed, and checking online reviews to ensure you are investing in the right level of service.

Potential repair Cost range Description
Capacitor Replacement $150 - $400 Common issue when unit struggles to start or makes a humming noise. Capacitors store the electrical energy needed to start the compressor and fan motors.
Refrigerant Recharge $250 - $750 Needed when the system loses cooling or heating efficiency due to low refrigerant levels. Includes leak detection, repair of minor leaks, and recharging the system to the manufacturer-specified level.
Reversing Valve Replacement $450 - $900 Required when the unit cannot switch between heating and cooling modes. The reversing valve directs refrigerant flow and is unique to heat pump systems.
Compressor Replacement $1,500 - $3,000 Major repair needed when the unit fails to heat or cool entirely. The compressor is the heart of the system, circulating refrigerant between the indoor and outdoor coils.
Evaporator/Condenser Coil Replacement $1,200 - $2,800 Replacement needed when coils develop leaks or corrosion that cannot be economically repaired. Coil damage reduces heat transfer efficiency and can cause refrigerant loss.
Control Board Replacement $500 - $1,200 Required when the system has electrical failures or erratic behavior. The control board manages all system operations including defrost cycles, fan speeds, and compressor staging.
Full System Replacement $4,500 - $8,000+ When repairs exceed the value of the unit or multiple major components fail simultaneously. Includes removal of the old system and installation of a new heat pump with updated refrigerant lines and electrical connections.

Ready to start saving with a heat pump?

Speak with a Palmetto heating & cooling expert to find out exactly how much you can save.

Get a Free Quote
09

Frequently Asked Questions

Yes, heat pumps make excellent sense in Alpharetta. The area's Climate Zone 8 classification means mild winters (design temp: 14°F) and warm summers (design temp: 95°F)—ideal conditions where heat pumps operate most efficiently. With Georgia's electricity rate at 14.1¢ per kWh, heat pumps can significantly reduce your heating and cooling costs compared to traditional systems.

Palmetto makes heat pump installation accessible through two options: a Comfort Plan with $0 upfront and all maintenance included, or direct purchase with potential federal tax credits up to $2,000. Both approaches help Alpharetta homeowners enjoy year-round comfort while lowering energy bills. The mild climate means your heat pump won't struggle during extreme temperatures, maximizing efficiency and savings.

Heat pumps are highly efficient in Alpharetta's Climate Zone 8, where winter temperatures rarely drop below 14°F and summers peak around 95°F. Modern heat pumps can deliver 2-3 times more heating or cooling energy than the electricity they consume, making them cost-effective with Georgia's electricity rate of 14.1¢ per kWh—significantly reducing your energy bills compared to traditional systems.

Alpharetta's mild winters are ideal for heat pump performance, as they work most efficiently in moderate climates. Palmetto offers flexible options to help you benefit from this efficiency: our Comfort Plan with $0 upfront cost and all maintenance included, or direct purchase where you may qualify for up to $2,000 in federal tax credits under the Inflation Reduction Act.

The choice between leasing and buying a heat pump in Alpharetta depends on your financial priorities and preferences. Purchasing outright means you own the equipment and may qualify for up to $2,000 in federal tax credits under the Inflation Reduction Act, plus potential local rebates. Leasing through Palmetto's Comfort Plan requires $0 upfront and includes all maintenance, repairs, and warranty coverage in one predictable monthly payment.

For Alpharetta homeowners, consider your budget and how hands-on you want to be with equipment maintenance. With Georgia's electricity rate at 14.1¢ per kWh and our climate requiring both heating and cooling, a heat pump provides year-round efficiency either way. Leasing eliminates surprise repair costs and maintenance responsibilities, while buying gives you full ownership and immediate access to available tax incentives.

Heat pump costs in Alpharetta typically range from $5,000 to $15,000 for a complete installation, depending on your home's size, existing ductwork, and the system's efficiency rating. Climate Zone 8 requirements—with winter temperatures around 14°F and summer highs near 95°F—mean you'll need a properly sized system to handle Alpharetta's seasonal extremes.

Palmetto offers two flexible options: a Comfort Plan with $0 upfront and predictable monthly payments that include all maintenance and repairs, or direct purchase where you own the equipment outright and may qualify for up to $2,000 in federal tax credits under the Inflation Reduction Act. Both options ensure you get reliable heating and cooling while managing costs in a way that fits your budget.

Yes, heat pumps are typically worth it financially in Alpharetta's climate. With Georgia's electricity rate at 14.1¢ per kWh, heat pumps can reduce your heating and cooling costs by 30-50% compared to traditional systems. They provide both heating and cooling efficiently, which matters in Climate Zone 8 where winter temps drop to 14°F and summers reach 95°F.

Palmetto makes heat pumps more accessible with two options: a Comfort Plan with $0 upfront and all maintenance included, or direct purchase with potential federal tax credits up to $2,000. Most Alpharetta homeowners see the investment pay for itself through lower energy bills within 5-10 years, while enjoying consistent comfort year-round.

In Alpharetta, heat pumps are installed by licensed HVAC contractors who are certified to work with heating and cooling systems. Palmetto partners with qualified local installers who understand Alpharetta's Climate Zone 8 requirements, where systems need to handle both 14°F winter lows and 95°F summer highs efficiently.

Palmetto offers two installation options for Alpharetta homeowners: a Comfort Plan with $0 upfront cost and all maintenance included, or direct purchase where you own the equipment and may qualify for up to $2,000 in federal tax credits. Both options include professional installation by experienced technicians who ensure your heat pump is properly sized and configured for your home.

HVAC is an umbrella term that stands for Heating, Ventilation, and Air Conditioning—it describes any system that controls your home's temperature and air quality. A heat pump is actually a type of HVAC system that both heats and cools your home by transferring heat rather than generating it, making it highly efficient in Alpharetta's Climate Zone 8 conditions.

Unlike traditional HVAC systems that use separate furnaces and air conditioners, a heat pump handles both jobs with one unit. This efficiency matters for Alpharetta homeowners, especially with Georgia's electricity rate of 14.1¢ per kWh. Palmetto makes upgrading simple with two options: a Comfort Plan with $0 upfront and included maintenance, or direct purchase with potential federal tax credits up to $2,000.