Massachusetts Heat Pump Leasing & Installation Guide

Nathan Healy
Certified by Nathan Healy
Updated: February 2026
Quality home solutions since 2011
Palmetto serves thousands of customers across 25 states with an over 85% approval rating

Massachusetts homeowners face unique heating and cooling challenges, from coastal humidity to harsh inland winters. Heat pumps offer an efficient, year-round solution that adapts to the state’s diverse climate while reducing energy costs and carbon emissions. Whether you’re in Boston or the Berkshires, Palmetto guides you through every step of heat pump installation, helping you make informed decisions for lasting home comfort.

01

Benefits of Palmetto Heat Pumps

Say goodbye to clunky old systems and surprise repairs. Palmetto Comfort Plan gives you a brand-new heat pump, installation, and full support, all wrapped into one subscription.

Year round comfort

Year Round Comfort

A high-efficiency heat pump keeps your home cool in summer, warm in winter, and your energy use in check all year long.

Forget the maintenance

Forget the maintenance

With a Comfort Plan subscription, installation and maintenance are fully covered, no surprise bills, no weekend DIY.

Rewards for renewing

Rewards for renewing

Stick with us and earn credits toward your next system upgrade. It’s our way of saying thanks for building a cleaner, comfier future with us.

02

Buy it or finance it. Your comfort, your call

There’s no wrong way to get cozy. Here’s how the options stack up, so you can choose what works best for you.

Cash

Loan

Payment schedule $0 upfront, then monthly subscription Full price upfront $0 upfront, then monthly payment
Term length 10 or 12 years None Variable
End of term options Flexible with 25% renewal term credits to new system No credits to new system No credits to new system
Maintenance included
Eligible for incentives
Payment schedule$0 upfront, then monthly subscription
Term length10 or 12 years
End of term optionsFlexible with 25% renewal term credits to new system
Maintenance included
Eligible for incentives

Cash

Payment scheduleFull price upfront
Term lengthNone
End of term optionsNo credits to new system
Maintenance included
Eligible for incentives

Loan

Payment schedule$0 upfront, then monthly payment
Term lengthVariable
End of term optionsNo credits to new system
Maintenance included
Eligible for incentives

03

Massachusetts Heat Pump Rebates & Incentives

State and federal incentive programs can significantly reduce the cost of a new heat pump system. Here are the programs available to Massachusetts homeowners.

Mass Save Heat Pump Rebate

Up to $8,500

Massachusetts homeowners can qualify for generous 2026 Mass Save heat pump rebates, including up to $8,500 for whole-home systems, $8,500 for partial-home systems, and additional $500 bonus incentives. Mass Save is Massachusetts’ premier energy efficiency program, providing residents, businesses, and communities with services, rebates, and incentives to reduce energy use and costs. It’s a collaboration between Massachusetts’ electric and gas utilities, funded by energy efficiency charges on utility bills. The program offers resources like energy assessments, rebates for energy-efficient appliances and heating systems, and no-cost upgrades for income-eligible customers.

Eligibility: Residential customers replacing oil, propane, or electric resistance heating systems where Cape Light Compact, Eversource, National Grid, or Unitil is the Mass Save Electric Sponsor, or residential customers replacing natural gas heating systems where Berkshire Gas, Eversource, Liberty, National Grid, or Unitil is the Mass Save Natural Gas Sponsor. Equipment must be ENERGY STAR Cold Climate certified and on Mass Save’s Qualified Product List (QPL). Homes must be sufficiently weatherized prior to heat pump installation and a Whole-Home Heat Pump Verification Form must be completed and signed.

Learn more →

Federal IRA Tax Credit

Up to $2,000

The Inflation Reduction Act provides a federal tax credit of up to $2,000 for qualifying heat pump installations through 2032.

Eligibility: Available to homeowners who purchase and install a qualifying heat pump system. Claimed on your annual federal tax return.

Learn more →

Massachusetts homeowners have access to the Mass Save Heat Pump Rebate program, which offers up to $8,500 for qualifying heat pump installations in 2026, plus the federal IRA tax credit of up to $2,000. Palmetto can help homeowners navigate these state and federal incentives, ensuring they maximize available rebates and understand eligibility requirements for their specific heating system replacement.

Incentive information is based on publicly available data as of 2026 and may change. Contact program administrators to verify current availability and eligibility requirements.

04

Massachusetts Electricity Prices

Massachusetts electricity rates are among the highest in the nation—and they’ve been climbing steadily for years.

Between 2021 and 2024, electricity costs in Massachusetts jumped from 22.9 to 29.3 cents per kWh—nearly double the national average of 16.5 cents per kWh.

Heat pumps offer a practical solution to rising energy costs. Because they’re 2-3x more efficient than traditional HVAC systems, they use significantly less electricity to deliver the same heating and cooling.

As electricity rates continue to rise, the efficiency advantage of heat pumps becomes even more valuable. Lower energy consumption today means greater savings over the lifetime of your system.

Price of Energy: Massachusetts vs National Average

10¢
20¢
30¢
40¢
13.7¢
22.9¢
15.0¢
26.0¢
16.0¢
29.6¢
16.5¢
29.3¢
2021
2022
2023
2024
US Average
Massachusetts

Massachusetts Utility Providers

Massachusetts electricity rates vary significantly by provider. In 2023, the state average was 29.60¢ per kWh—nearly double the national average of 16.0¢ per kWh. Understanding your utility’s rates helps you make informed decisions about home energy efficiency.

Traditional utilities like Massachusetts Electric Company and NSTAR Electric charge rates well above the national average, reflecting the state’s energy infrastructure costs and reliance on imported natural gas. Some competitive suppliers offer lower rates, though prices fluctuate based on market conditions and contract terms.

Even with higher electricity costs, heat pumps can reduce your total energy spending. Their exceptional efficiency means they deliver more heating and cooling per dollar than traditional systems. In Massachusetts, switching from oil or propane heating to a heat pump often results in lower annual energy bills.

Massachusetts Utilities Electricity Rates

Massachusetts Electric Co
36.72¢
+129%
Constellation NewEnergy, Inc
11.91¢
-26%
NSTAR Electric Company
29.66¢
+85%
Direct Energy Services
15.19¢
-5%
NextEra Energy Services, LLC
15.66¢
-2%
Dynegy Energy Services, LLC
10.95¢
-32%
MA Average
29.60¢
+85%
US Average
16.0¢

05

Massachusetts Heat Pump City Guides

Explore detailed heat pump installation guides for cities across Massachusetts. Each guide includes local utility rates, incentives, and climate-specific recommendations.

06

Palmetto Reviews

Ready to start saving with a heat pump?

Speak with a Palmetto heating & cooling expert to find out exactly how much you can save.

Get a Free Quote
07

Frequently Asked Questions

Yes, heat pumps work very well in Massachusetts, even during cold winters. Modern cold-climate heat pumps are specifically designed to operate efficiently in temperatures well below freezing, making them a reliable heating and cooling solution for New England homes year-round.

Massachusetts homeowners can benefit from heat pumps’ energy efficiency despite the state’s 29.4¢ per kWh electricity rate, as these systems use significantly less energy than traditional heating methods. Palmetto makes installation accessible through flexible options: a Comfort Plan with $0 upfront cost and included maintenance, or direct purchase with potential federal tax credits up to $2,000.

Heat pump costs in Massachusetts typically range from $5,000 to $20,000 for a complete installation, depending on your home’s size, existing infrastructure, and the type of system you choose. This investment includes the equipment, labor, and any necessary electrical upgrades to support your new heating and cooling system.

Palmetto offers two flexible ways to get a heat pump: a Comfort Plan with $0 upfront cost and predictable monthly payments that include all maintenance and repairs, or direct purchase where you own the equipment outright and may qualify for up to $2,000 in federal tax credits under the Inflation Reduction Act plus local Massachusetts rebates.

The best heat pump brands for Massachusetts homeowners include Mitsubishi Electric, Daikin, Fujitsu, and Carrier—all known for reliable cold-climate performance. These manufacturers offer models specifically designed to operate efficiently in New England winters, with ratings that maintain heating capacity even when temperatures drop below freezing.

When selecting a heat pump, consider both the brand’s cold-climate capabilities and your installation options. Palmetto offers these quality systems through either a Comfort Plan lease with $0 upfront cost and included maintenance, or direct purchase that may qualify for up to $2,000 in federal tax credits under the Inflation Reduction Act.

Yes, Massachusetts homeowners can access several heat pump rebates and incentives. The federal government offers tax credits up to $2,000 under the Inflation Reduction Act for qualifying heat pump installations. Additionally, Massachusetts utilities and the Mass Save program provide rebates that can significantly reduce installation costs, with amounts varying by system type and income eligibility.

These rebates are typically available when you purchase your heat pump system outright. Palmetto’s direct purchase option allows you to own your equipment and qualify for these federal tax credits and local rebates. Alternatively, our Comfort Plan offers $0 upfront cost with all maintenance included, providing a hassle-free path to home comfort without navigating rebate applications.

The choice between leasing and buying a heat pump in Massachusetts depends on your financial situation and priorities. Buying means paying upfront but owning the equipment outright, plus you may qualify for federal tax credits up to $2,000 and local rebates. Leasing through a plan like Palmetto’s Comfort Plan requires $0 upfront and includes all maintenance and repairs in a predictable monthly payment.

Consider leasing if you want to avoid the upfront investment and prefer hassle-free maintenance coverage for the system’s lifetime. Direct purchase makes sense if you can afford the initial cost and want to maximize savings through tax incentives and rebates. With Massachusetts electricity rates at 29.4¢ per kWh, heat pumps offer long-term energy savings regardless of which payment option you choose.

Yes, heat pumps are financially worthwhile in Massachusetts. They typically use 50-65% less energy than traditional heating systems, which translates to significant savings even with Massachusetts’ electricity rate of 29.4¢ per kWh. Most homeowners see reduced monthly energy bills that offset their investment over time.

Palmetto makes heat pumps accessible through two options: a Comfort Plan with $0 upfront cost and predictable monthly payments including all maintenance, or direct purchase with potential federal tax credits up to $2,000 plus local rebates. Both paths deliver long-term savings while reducing your home’s energy consumption.

The right heat pump size for your Massachusetts home depends on factors like square footage, insulation quality, ceiling height, number of windows, and your home’s heating and cooling needs. A professional energy assessment will calculate the correct BTU capacity—typically ranging from 18,000 BTUs for smaller homes to 60,000+ BTUs for larger properties—to ensure efficient operation during New England’s cold winters and warm summers.

Proper sizing is critical because an oversized unit cycles on and off frequently, wasting energy at Massachusetts’ 29.4¢ per kWh electricity rates, while an undersized system struggles to maintain comfort. Palmetto provides expert sizing assessments with both our Comfort Plan lease option and direct purchase, ensuring your heat pump matches your home’s specific requirements for optimal efficiency and year-round comfort.