Nathan Healy
Certified by Nathan Healy
Updated: February 2026
Quality home solutions since 2011
Palmetto serves thousands of customers across 25 states with an over 85% approval rating

01

Benefits of Palmetto Heat Pumps

Say goodbye to clunky old systems and surprise repairs. Palmetto Comfort Plan gives you a brand-new heat pump, installation, and full support, all wrapped into one subscription.

Year round comfort

Year Round Comfort

A high-efficiency heat pump keeps your home cool in summer, warm in winter, and your energy use in check all year long.

Forget the maintenance

Forget the maintenance

With a Comfort Plan subscription, installation and maintenance are fully covered, no surprise bills, no weekend DIY.

Rewards for renewing

Rewards for renewing

Stick with us and earn credits toward your next system upgrade. It’s our way of saying thanks for building a cleaner, comfier future with us.

02

Waltham, MA Heat Pump Load Calculator

Use our calculator below to estimate your home’s heating and cooling needs based on square footage. It uses ACCA-standard design conditions for Waltham, MA: 91°F for cooling and -5°F for heating, with a 72°F indoor setpoint. For a detailed Manual J load calculation and personalized quote, connect with Palmetto’s team. Get in touch with our team for an official quote.

Step 1 of 3

Home location & size

Your home’s location and size directly impact heating needs.

Step 2 of 3

Home attributes

Step 3 of 3

Additional details

Description of what this means for context.

Estimated Heating Needs

Your home’s location falls within the a climate zone with the average extreme winter falling between 10° – 15° F.

Home Details

Get Started

Recommended equipment capacity

60,000 BTU

5 Tons

Calculated Cooling Mode

102,000 BTU

8.5 Tons

03

Buy it or finance it. Your comfort, your call

There's no wrong way to get cozy. Here's how the options stack up, so you can choose what works best for you.

Cash

Loan

Payment schedule $0 upfront, then monthly subscription Full price upfront $0 upfront, then monthly payment
Term length 10 or 12 years None Variable
End of term options Flexible with 25% renewal term credits to new system No credits to new system No credits to new system
Maintenance included
Eligible for incentives
Payment schedule $0 upfront, then monthly subscription
Term length 10 or 12 years
End of term options Flexible with 25% renewal term credits to new system
Maintenance included
Eligible for incentives

Cash

Payment schedule Full price upfront
Term length None
End of term options No credits to new system
Maintenance included
Eligible for incentives

Loan

Payment schedule $0 upfront, then monthly payment
Term length Variable
End of term options No credits to new system
Maintenance included
Eligible for incentives

Local Incentives

Waltham, MA Heat Pump Rebates & Incentives

Local and federal incentive programs can significantly reduce the cost of a new heat pump system. Here are the programs available to Waltham homeowners.

Mass Save Heat Pump Rebate

Up to $8,500

Massachusetts' premier energy efficiency program offering rebates for air source heat pump installations. Provides whole-home and partial-home rebate options based on system type and heating displacement.

Eligibility: Residential customers in 1-4 unit homes with participating utilities (National Grid, Eversource, Unitil, Cape Light Compact). Equipment must be ENERGY STAR Cold Climate certified and installed by a Mass Save contractor. Whole-home systems require sufficient weatherization and removal/disconnection of existing fossil fuel heating.

Learn more →

Waltham homeowners can access the Mass Save heat pump rebate program, which offers up to $8,500 for qualifying installations in 2026. Rebate amounts depend on whether you're replacing your entire heating system (whole-home) or supplementing existing heating (partial-home). Palmetto can help you navigate Mass Save requirements, connect with qualified contractors, and maximize available rebates to reduce your heat pump installation costs.

Incentive information is based on publicly available data as of 2026 and may change. Contact program administrators to verify current availability and eligibility requirements.

04

Climate Zones

Waltham sits in IECC Climate Zone 6, which means cold winters (design temps down to -5°F) and warm summers (up to 91°F). This wide temperature range makes proper heat pump sizing critical—you need a system that can handle both extremes efficiently. At Palmetto, we understand Waltham's climate inside and out and can help you choose the right heat pump for year-round comfort. Explore other zones below or enter your ZIP code to confirm yours.

US Climate Zone Map
Your location

Climate Zone 1

Climate zone 1 is not typically seen within the United States outside of Alaska. It represents the coldest climates on the planet.

Climate Zone 1A

Avg. extreme winters: -60° to -55° F

Climate Zone 1B

Avg. extreme winters: -55° to -50° F

05

Waltham Electricity Prices

Understanding electricity costs in Waltham helps you make smarter decisions about home heating and cooling—especially as rates continue climbing.

Massachusetts residents pay nearly double the national average for electricity. In 2024, rates reached 29.3 cents per kWh compared to 16.5 cents nationally—a significant jump from 22.9 cents in 2021.

Heat pumps address this challenge by using 2-3 times less electricity than traditional HVAC systems for the same heating or cooling output. That efficiency means lower energy consumption even as rates increase.

Over a heat pump's 15-20 year lifespan, this efficiency advantage compounds significantly. As electricity rates trend upward, your system continues delivering comfort while using less energy than conventional alternatives year after year.

Price of Energy: Massachusetts vs National Average

10¢
20¢
30¢
40¢
13.7¢
22.9¢
15.0¢
26.0¢
16.0¢
29.6¢
16.5¢
29.3¢
2021
2022
2023
2024
US Average
Massachusetts

Waltham Area Utility Providers

Waltham residents receive electricity from two primary utilities: National Grid and Eversource. According to 2023 data, National Grid's rates averaged 36.7¢ per kWh, while Eversource averaged 29.7¢ per kWh—both exceeding the national average of 16.0¢.

Massachusetts electricity costs remain elevated due to the region's reliance on natural gas for power generation and limited pipeline capacity. These infrastructure constraints, combined with the state's clean energy investments, contribute to rates above the national average.

While electricity costs run high locally, heat pumps can still lower your overall energy spending. Their exceptional efficiency means they deliver more heating and cooling per dollar spent compared to traditional systems—even when electricity rates exceed the national average.

Waltham Utilities Electricity Rates

National Grid
36.70¢
+129%
Eversource
29.70¢
+86%
MA Average
29.60¢
+85%
US Average
16.0¢
06

Palmetto Reviews

Ready to start saving with a heat pump?

Speak with a Palmetto heating & cooling expert to find out exactly how much you can save.

Get a Free Quote
Palmetto mobile app
07

Let our smart tools do the heavy lifting.

Get personalized tips, usage insights, project tracking, and that daily satisfaction of making your energy work smarter with the Palmetto mobile app.

  • Rewards for smarter energy usage
  • Energy insights & Dashboard
  • Personalized Savings Tools
  • Whole Home Energy Management
  • Support Whenever You Need It
Download the App
08

Repair versus replace

When a heat pump is in need of repair it is worth considering whether a replacement would be a better investment. While each case is unique, we generally recommend investing in a new unit when repairs exceed $5,000.

$5,000
Recommended repair threshold

A heat pump's lifetime is impacted by a number of factors including environment, use and the quality of the unit. It's important to choose the right unit for your climate zone and home's unique attributes.

When you are in need of repair, we recommend choosing a service provider that is an expert in the heat pump brand you have installed, and checking online reviews to ensure you are investing in the right level of service.

Potential repair Cost range Description
Capacitor Replacement $150 - $400 Common issue when unit struggles to start or makes a humming noise. Capacitors store the electrical energy needed to start the compressor and fan motors.
Refrigerant Recharge $250 - $750 Needed when the system loses cooling or heating efficiency due to low refrigerant levels. Includes leak detection, repair of minor leaks, and recharging the system to the manufacturer-specified level.
Reversing Valve Replacement $450 - $900 Required when the unit cannot switch between heating and cooling modes. The reversing valve directs refrigerant flow and is unique to heat pump systems.
Compressor Replacement $1,500 - $3,000 Major repair needed when the unit fails to heat or cool entirely. The compressor is the heart of the system, circulating refrigerant between the indoor and outdoor coils.
Evaporator/Condenser Coil Replacement $1,200 - $2,800 Replacement needed when coils develop leaks or corrosion that cannot be economically repaired. Coil damage reduces heat transfer efficiency and can cause refrigerant loss.
Control Board Replacement $500 - $1,200 Required when the system has electrical failures or erratic behavior. The control board manages all system operations including defrost cycles, fan speeds, and compressor staging.
Full System Replacement $4,500 - $8,000+ When repairs exceed the value of the unit or multiple major components fail simultaneously. Includes removal of the old system and installation of a new heat pump with updated refrigerant lines and electrical connections.

Ready to start saving with a heat pump?

Speak with a Palmetto heating & cooling expert to find out exactly how much you can save.

Get a Free Quote
09

Frequently Asked Questions

Yes, heat pumps make excellent sense in Waltham. Modern heat pumps are designed to work efficiently in Climate Zone 6, handling temperatures down to -5°F during winter while providing air conditioning when temperatures reach 91°F in summer. With Massachusetts electricity rates at 29.4¢ per kWh, heat pumps can significantly reduce your heating costs compared to traditional oil or propane systems.

Waltham homeowners have flexible options to get started. Palmetto's Comfort Plan requires $0 upfront and includes all maintenance and repairs, while direct purchase may qualify you for up to $2,000 in federal tax credits under the Inflation Reduction Act plus local rebates. Both paths deliver year-round comfort and long-term energy savings for your home.

Heat pumps perform very efficiently in Waltham's Climate Zone 6 conditions. Modern cold-climate heat pumps are designed to operate effectively even at the area's -5°F winter design temperature, typically delivering 2-3 times more heating energy than the electricity they consume. This efficiency translates to lower operating costs compared to traditional heating systems, even with Massachusetts' electricity rate of 29.4¢ per kWh.

During Waltham's milder spring and fall months, heat pumps operate at peak efficiency, and they also provide excellent cooling during summer when temperatures reach around 91°F. The technology has advanced significantly in recent years, making heat pumps a reliable year-round solution for New England homes. Palmetto offers flexible options including a Comfort Plan with no upfront costs and included maintenance, or direct purchase with potential federal tax credits up to $2,000.

The choice between leasing and buying a heat pump in Waltham depends on your financial priorities and homeownership plans. Palmetto's Comfort Plan offers $0 upfront with predictable monthly payments and included maintenance, while direct purchase means you own the equipment and may qualify for up to $2,000 in federal tax credits plus local Massachusetts rebates.

In Waltham's Climate Zone 6, where winter temperatures drop to -5°F, heat pumps run frequently and maintenance matters. Leasing eliminates repair costs and service headaches, while buying gives you full ownership and immediate incentive benefits. Consider your budget, how long you'll stay in your home, and whether you prefer predictable monthly costs or long-term ownership.

Heat pump costs in Waltham typically range from $10,000 to $25,000 for a complete installation, depending on your home's size, existing heating system, and equipment specifications. Given Waltham's Climate Zone 6 conditions (winter lows around -5°F), you'll want a system designed to handle cold New England winters efficiently.

Palmetto offers two payment options to fit your needs: a Comfort Plan with $0 upfront cost and predictable monthly payments that include all maintenance and repairs, or direct purchase where you own the equipment outright and may qualify for up to $2,000 in federal tax credits under the Inflation Reduction Act plus local Massachusetts rebates.

Yes, heat pumps are typically worth it financially for Waltham homeowners. Modern heat pumps can reduce heating and cooling costs by 30-50% compared to traditional systems, which is particularly valuable given Massachusetts' electricity rate of 29.4¢ per kWh. Federal tax credits up to $2,000 and local rebates further improve the return on investment.

Palmetto makes heat pumps financially accessible through two options: direct purchase for homeowners who want to maximize tax credits and rebates, or the Comfort Plan with $0 upfront cost and predictable monthly payments that include all maintenance and repairs. Both approaches can deliver savings compared to conventional heating systems in Waltham's climate.

In Waltham, MA, licensed HVAC contractors install heat pumps, including companies like Palmetto that specialize in home energy solutions. Professional installers assess your home's heating and cooling needs, ensure proper sizing for Climate Zone 6 conditions (where winter temperatures can drop to -5°F), and handle all permitting and installation work.

Palmetto offers two installation options for Waltham homeowners: a Comfort Plan with $0 upfront cost and included maintenance, or direct purchase where you own the equipment and may qualify for up to $2,000 in federal tax credits. Both options include professional installation by certified technicians who understand local building codes and Massachusetts climate requirements.

HVAC stands for Heating, Ventilation, and Air Conditioning—it's an umbrella term for all climate control systems in your home. A heat pump is actually a type of HVAC system that both heats and cools your home by transferring heat rather than generating it through combustion, making it highly efficient even in Waltham's Climate Zone 6 conditions.

Unlike traditional HVAC systems that use separate furnaces and air conditioners, a single heat pump handles both jobs year-round. This efficiency matters in Massachusetts where electricity costs 29.4¢ per kWh—heat pumps typically use less energy than conventional systems. Palmetto offers heat pumps through a Comfort Plan lease with no upfront costs or direct purchase options that may qualify for federal tax credits up to $2,000.