Nathan Healy
Certified by Nathan Healy
Updated: February 2026
Quality home solutions since 2011
Palmetto serves thousands of customers across 25 states with an over 85% approval rating

01

Benefits of Palmetto Heat Pumps

Say goodbye to clunky old systems and surprise repairs. Palmetto Comfort Plan gives you a brand-new heat pump, installation, and full support, all wrapped into one subscription.

Year round comfort

Year Round Comfort

A high-efficiency heat pump keeps your home cool in summer, warm in winter, and your energy use in check all year long.

Forget the maintenance

Forget the maintenance

With a Comfort Plan subscription, installation and maintenance are fully covered, no surprise bills, no weekend DIY.

Rewards for renewing

Rewards for renewing

Stick with us and earn credits toward your next system upgrade. It’s our way of saying thanks for building a cleaner, comfier future with us.

02

Greensboro, NC Heat Pump Load Calculator

Use our calculator below to estimate your home’s heating and cooling needs based on Greensboro’s ACCA-standard design conditions: 14°F for heating, 95°F for cooling, and a 72°F indoor target. For a precise Manual J load calculation and personalized quote, connect with Palmetto’s team. Get in touch with our team for an official quote.

Step 1 of 3

Home location & size

Your home’s location and size directly impact heating needs.

Step 2 of 3

Home attributes

Step 3 of 3

Additional details

Description of what this means for context.

Estimated Heating Needs

Your home’s location falls within the a climate zone with the average extreme winter falling between 10° – 15° F.

Home Details

Get Started

Recommended equipment capacity

60,000 BTU

5 Tons

Calculated Cooling Mode

102,000 BTU

8.5 Tons

03

Buy it or finance it. Your comfort, your call

There's no wrong way to get cozy. Here's how the options stack up, so you can choose what works best for you.

Cash

Loan

Payment schedule $0 upfront, then monthly subscription Full price upfront $0 upfront, then monthly payment
Term length 10 or 12 years None Variable
End of term options Flexible with 25% renewal term credits to new system No credits to new system No credits to new system
Maintenance included
Eligible for incentives
Payment schedule $0 upfront, then monthly subscription
Term length 10 or 12 years
End of term options Flexible with 25% renewal term credits to new system
Maintenance included
Eligible for incentives

Cash

Payment schedule Full price upfront
Term length None
End of term options No credits to new system
Maintenance included
Eligible for incentives

Loan

Payment schedule $0 upfront, then monthly payment
Term length Variable
End of term options No credits to new system
Maintenance included
Eligible for incentives

Local Incentives

Greensboro, NC Heat Pump Rebates & Incentives

Local and federal incentive programs can significantly reduce the cost of a new heat pump system. Here are the programs available to Greensboro homeowners.

Energy Saver NC HOMES

Up to $16,000

Provides up to $16,000 in rebates for energy efficiency improvements such as heat pump heating and cooling systems and insulation. The program will run until 2031 or until the funds are used up, whichever comes first.

Eligibility: Eligibility is based on annual income and household size. North Carolina residents, both owners and renters of single or multi-family homes, may qualify. The efficiency rebate program covers 100% of the project cost up to $16,000 per household for low-income households and 50% of project costs up to $4,000 for middle-income households.

Learn more →

Energy Saver NC HEAR

Up to $14,000

Provides up to $14,000 for high-efficiency electrical appliances such as heat pump water heaters and electric stoves. Up to $8,000 for an ENERGY STAR-certified electric heat pump.

Eligibility: Eligibility is based on annual income and household size. North Carolina residents, both owners and renters of single or multi-family homes, may qualify. The rebate programs are open to low- and middle-income households, with low-income households (making less than 80% of the local county's median income) having larger rebate amounts.

Learn more →

Federal IRA Tax Credit

Up to $2,000

The Inflation Reduction Act provides a federal tax credit of up to $2,000 for qualifying heat pump installations through 2032.

Eligibility: Available to homeowners who purchase and install a qualifying heat pump system. Claimed on your annual federal tax return.

Learn more →

Greensboro homeowners have access to substantial heat pump rebates through North Carolina's Energy Saver NC program, which offers up to $16,000 for whole-home efficiency upgrades including heat pumps (HOMES program) and up to $14,000 for high-efficiency electric appliances (HEAR program). These state rebates are available to income-eligible homeowners and renters and can be combined with the federal IRA tax credit of up to $2,000. Palmetto can help homeowners navigate these programs, verify eligibility, and coordinate rebate applications to maximize savings on heat pump installations.

Incentive information is based on publicly available data as of 2026 and may change. Contact program administrators to verify current availability and eligibility requirements.

04

Climate Zones

Greensboro sits in IECC Climate Zone 8, which means cold winters (design temps around 14°F) and hot, humid summers (up to 95°F). That wide temperature swing matters—your heat pump needs to handle both extremes efficiently. At Palmetto, we understand Greensboro's climate and can help you choose a system sized right for year-round comfort. Explore other zones below or enter your ZIP code to confirm yours.

US Climate Zone Map
Your location

Climate Zone 1

Climate zone 1 is not typically seen within the United States outside of Alaska. It represents the coldest climates on the planet.

Climate Zone 1A

Avg. extreme winters: -60° to -55° F

Climate Zone 1B

Avg. extreme winters: -55° to -50° F

05

Greensboro Electricity Prices

Understanding electricity costs in Greensboro helps you make smarter decisions about home heating and cooling—especially as rates continue to climb.

North Carolina electricity rates have jumped 25% since 2021, rising from 11.3 to 14.1 cents per kilowatt-hour. For Greensboro homeowners, that means higher bills every month—and the trend shows no signs of slowing down.

Heat pumps offer a practical response to rising rates. Because they move heat rather than generate it, they use 2-3 times less electricity than traditional systems to deliver the same comfort—meaning lower energy consumption even as prices increase.

As electricity costs continue rising, that efficiency gap becomes more valuable each year. A heat pump's lower energy use compounds over time, protecting your budget against future rate increases while keeping your home comfortable year-round.

Price of Energy: North Carolina vs National Average

10¢
20¢
30¢
13.7¢
11.3¢
15.0¢
11.6¢
16.0¢
12.9¢
16.5¢
14.1¢
2021
2022
2023
2024
US Average
North Carolina

Greensboro Area Utility Providers

Greensboro residents benefit from below-average electricity rates. According to 2023 data, Duke Energy and EnergyUnited charge between 11.7¢ and 14.2¢ per kWh—well below the national average of 16.0¢.

These competitive rates reflect North Carolina's diverse energy mix and regulated utility structure. While prices sit slightly below the state average of 12.90¢, they remain stable compared to regions with volatile energy markets.

Lower electricity costs make heat pumps even more economical in Greensboro. Since heat pumps use electricity three times more efficiently than traditional systems, your total energy spending can drop significantly—even as you heat and cool your home.

Greensboro Utilities Electricity Rates

Duke Energy
14.20¢
-11%
Duke Energy
11.90¢
-26%
EnergyUnited
11.70¢
-27%
NC Average
12.90¢
-19%
US Average
16.0¢
06

Palmetto Reviews

Ready to start saving with a heat pump?

Speak with a Palmetto heating & cooling expert to find out exactly how much you can save.

Get a Free Quote
Palmetto mobile app
07

Let our smart tools do the heavy lifting.

Get personalized tips, usage insights, project tracking, and that daily satisfaction of making your energy work smarter with the Palmetto mobile app.

  • Rewards for smarter energy usage
  • Energy insights & Dashboard
  • Personalized Savings Tools
  • Whole Home Energy Management
  • Support Whenever You Need It
Download the App
08

Repair versus replace

When a heat pump is in need of repair it is worth considering whether a replacement would be a better investment. While each case is unique, we generally recommend investing in a new unit when repairs exceed $5,000.

$5,000
Recommended repair threshold

A heat pump's lifetime is impacted by a number of factors including environment, use and the quality of the unit. It's important to choose the right unit for your climate zone and home's unique attributes.

When you are in need of repair, we recommend choosing a service provider that is an expert in the heat pump brand you have installed, and checking online reviews to ensure you are investing in the right level of service.

Potential repair Cost range Description
Capacitor Replacement $150 - $400 Common issue when unit struggles to start or makes a humming noise. Capacitors store the electrical energy needed to start the compressor and fan motors.
Refrigerant Recharge $250 - $750 Needed when the system loses cooling or heating efficiency due to low refrigerant levels. Includes leak detection, repair of minor leaks, and recharging the system to the manufacturer-specified level.
Reversing Valve Replacement $450 - $900 Required when the unit cannot switch between heating and cooling modes. The reversing valve directs refrigerant flow and is unique to heat pump systems.
Compressor Replacement $1,500 - $3,000 Major repair needed when the unit fails to heat or cool entirely. The compressor is the heart of the system, circulating refrigerant between the indoor and outdoor coils.
Evaporator/Condenser Coil Replacement $1,200 - $2,800 Replacement needed when coils develop leaks or corrosion that cannot be economically repaired. Coil damage reduces heat transfer efficiency and can cause refrigerant loss.
Control Board Replacement $500 - $1,200 Required when the system has electrical failures or erratic behavior. The control board manages all system operations including defrost cycles, fan speeds, and compressor staging.
Full System Replacement $4,500 - $8,000+ When repairs exceed the value of the unit or multiple major components fail simultaneously. Includes removal of the old system and installation of a new heat pump with updated refrigerant lines and electrical connections.

Ready to start saving with a heat pump?

Speak with a Palmetto heating & cooling expert to find out exactly how much you can save.

Get a Free Quote
09

Frequently Asked Questions

Yes, heat pumps make excellent sense in Greensboro. The city's Climate Zone 8 conditions—with winter design temperatures around 14°F and summer peaks near 95°F—are ideal for modern heat pumps, which efficiently handle both heating and cooling. With North Carolina's electricity rate at 14.1¢ per kWh, heat pumps typically cost less to operate than traditional heating systems.

Greensboro homeowners can access heat pumps through Palmetto's Comfort Plan with $0 upfront and all maintenance included, or through direct purchase to claim federal tax credits up to $2,000. Either way, you'll enjoy year-round comfort while reducing energy costs. The moderate climate means your heat pump won't struggle during extreme temperatures, maximizing efficiency and savings throughout the year.

Heat pumps are highly efficient in Greensboro's climate. As a Climate Zone 8 area with winter temperatures typically bottoming around 14°F and summer peaks near 95°F, modern heat pumps can deliver 2-3 times more heating or cooling energy than the electricity they consume. This efficiency translates to meaningful savings on your energy bills compared to traditional heating systems, especially given North Carolina's current electricity rate of 14.1¢ per kWh.

The mild-to-moderate climate in Greensboro is actually ideal for heat pump performance. Unlike extreme northern climates, Greensboro's winters allow heat pumps to operate at peak efficiency for most of the heating season. Whether you choose Palmetto's Comfort Plan with no upfront cost and included maintenance, or direct purchase to take advantage of federal tax credits up to $2,000, a heat pump installation can provide year-round comfort while reducing your energy consumption.

The choice between leasing and buying a heat pump in Greensboro depends on your financial situation and preferences. Buying means paying upfront but owning the equipment outright, plus you may qualify for up to $2,000 in federal tax credits under the Inflation Reduction Act. Leasing through Palmetto's Comfort Plan requires $0 upfront and includes all maintenance, repairs, and warranty coverage in one predictable monthly payment.

Consider Greensboro's climate—with winter temperatures dropping to 14°F and summers reaching 95°F—your heat pump will work year-round. If you prefer avoiding maintenance responsibilities and large upfront costs, leasing offers peace of mind. If you want to maximize long-term savings and benefit from tax incentives, purchasing may be the better option. Both paths deliver efficient heating and cooling while reducing energy costs at North Carolina's 14.1¢ per kWh rate.

Heat pump costs in Greensboro typically range from $5,000 to $15,000 for a complete installation, depending on your home's size, existing ductwork, and the system's efficiency rating. Climate Zone 8 conditions—with winter temperatures around 14°F and summer highs near 95°F—mean you'll want a system properly sized for both heating and cooling performance.

Palmetto offers two flexible options to fit your budget: a Comfort Plan with $0 upfront cost and predictable monthly payments that include all maintenance and repairs, or direct purchase where you own the equipment outright and may qualify for up to $2,000 in federal tax credits under the Inflation Reduction Act plus local rebates.

Yes, heat pumps are typically worth it financially in Greensboro. Heat pumps can reduce heating and cooling costs by 30-50% compared to traditional systems, and with North Carolina's electricity rate at 14.1¢ per kWh, most homeowners see meaningful savings on their monthly energy bills. The financial benefit grows over time as you avoid the rising costs of fossil fuel heating.

Palmetto makes heat pumps accessible through two options: a Comfort Plan with $0 upfront and predictable monthly payments including all maintenance, or direct purchase where you own the equipment and may qualify for up to $2,000 in federal tax credits. Both paths offer long-term value, with the right choice depending on whether you prefer immediate affordability or maximum tax incentives.

In Greensboro, licensed HVAC contractors install heat pumps, including companies like Palmetto that specialize in home energy solutions. Professional installers ensure your system is properly sized for Climate Zone 8 conditions, where winter temperatures can drop to 14°F and summer highs reach 95°F, maximizing efficiency and comfort year-round.

Palmetto offers two installation options for Greensboro homeowners: a Comfort Plan with $0 upfront cost and all maintenance included, or direct purchase where you own the equipment and may qualify for up to $2,000 in federal tax credits. Both options include professional installation by certified technicians who understand local climate requirements and building codes.

HVAC is an umbrella term that stands for Heating, Ventilation, and Air Conditioning—it describes any system that controls your home's temperature and air quality. A heat pump is actually a specific type of HVAC system that both heats and cools your home by transferring heat rather than generating it, making it highly efficient in Greensboro's Climate Zone 8 conditions.

Unlike traditional HVAC systems that use separate equipment for heating (like a furnace) and cooling (like an air conditioner), a heat pump handles both jobs with one unit. This efficiency matters in Greensboro, where electricity costs 14.1¢ per kWh—heat pumps typically use less energy than conventional systems. Palmetto offers heat pumps through a Comfort Plan with no upfront cost or direct purchase with potential federal tax credits up to $2,000.