Nathan Healy
Certified by Nathan Healy
Updated: February 2026
Quality home solutions since 2011
Palmetto serves thousands of customers across 25 states with an over 85% approval rating

01

Benefits of Palmetto Heat Pumps

Say goodbye to clunky old systems and surprise repairs. Palmetto Comfort Plan gives you a brand-new heat pump, installation, and full support, all wrapped into one subscription.

Year round comfort

Year Round Comfort

A high-efficiency heat pump keeps your home cool in summer, warm in winter, and your energy use in check all year long.

Forget the maintenance

Forget the maintenance

With a Comfort Plan subscription, installation and maintenance are fully covered, no surprise bills, no weekend DIY.

Rewards for renewing

Rewards for renewing

Stick with us and earn credits toward your next system upgrade. It’s our way of saying thanks for building a cleaner, comfier future with us.

02

Aiken, SC Heat Pump Load Calculator

Use our calculator below to estimate your home’s heating and cooling needs based on ACCA-standard design conditions for Aiken, SC: 72°F indoor, 97°F outdoor cooling, and 24°F heating. For a precise Manual J load calculation and personalized quote, connect with Palmetto’s team. Get in touch with our team for an official quote.

Step 1 of 3

Home location & size

Your home’s location and size directly impact heating needs.

Step 2 of 3

Home attributes

Step 3 of 3

Additional details

Description of what this means for context.

Estimated Heating Needs

Your home’s location falls within the a climate zone with the average extreme winter falling between 10° – 15° F.

Home Details

Get Started

Recommended equipment capacity

60,000 BTU

5 Tons

Calculated Cooling Mode

102,000 BTU

8.5 Tons

03

Buy it or finance it. Your comfort, your call

There's no wrong way to get cozy. Here's how the options stack up, so you can choose what works best for you.

Cash

Loan

Payment schedule $0 upfront, then monthly subscription Full price upfront $0 upfront, then monthly payment
Term length 10 or 12 years None Variable
End of term options Flexible with 25% renewal term credits to new system No credits to new system No credits to new system
Maintenance included
Eligible for incentives
Payment schedule $0 upfront, then monthly subscription
Term length 10 or 12 years
End of term options Flexible with 25% renewal term credits to new system
Maintenance included
Eligible for incentives

Cash

Payment schedule Full price upfront
Term length None
End of term options No credits to new system
Maintenance included
Eligible for incentives

Loan

Payment schedule $0 upfront, then monthly payment
Term length Variable
End of term options No credits to new system
Maintenance included
Eligible for incentives

Local Incentives

Heat Pump Financing in Aiken

While South Carolina's state heat pump rebate programs (HOMES and HEAR) are expected to launch in 2026, they are not yet active. However, homeowners in Aiken, SC can take advantage of the federal IRA tax credit of up to $2,000 for qualifying heat pump installations. Palmetto's Comfort Plan lease offers $0 upfront cost as an alternative way to access heat pump technology without waiting for state programs to launch.

Federal IRA Tax Credit

Up to $2,000

The Inflation Reduction Act provides a federal tax credit of up to $2,000 for qualifying heat pump installations through 2032.

Eligibility: Available to homeowners who purchase and install a qualifying heat pump system. Claimed on your annual federal tax return.

Learn more →

Palmetto Comfort Plan: $0 Upfront Heat Pump Leasing

Even without local rebates, Palmetto's Comfort Plan makes upgrading easy. You get a high-efficiency heat pump installed with $0 upfront cost, predictable monthly payments, and all maintenance and repairs included for the life of the plan.

Incentive information is based on publicly available data as of 2026 and may change. Contact program administrators to verify current availability and eligibility requirements.

04

Climate Zones

Aiken sits in IECC Climate Zone 9, which means mild winters with lows around 24°F and hot, humid summers reaching 97°F. This mixed climate requires a heat pump that can handle both heating and cooling efficiently year-round. At Palmetto, we understand Aiken's unique weather patterns and can help you choose a system sized perfectly for your home. Explore the climate zone map below or enter your ZIP code to confirm your zone.

US Climate Zone Map
Your location

Climate Zone 1

Climate zone 1 is not typically seen within the United States outside of Alaska. It represents the coldest climates on the planet.

Climate Zone 1A

Avg. extreme winters: -60° to -55° F

Climate Zone 1B

Avg. extreme winters: -55° to -50° F

05

Aiken Electricity Prices

Understanding electricity costs in Aiken helps you make smarter decisions about your home's heating and cooling system.

South Carolina electricity rates have climbed from 12.9 cents per kWh in 2021 to 14.1 cents in 2024—a 9% increase in just three years that directly impacts your monthly utility bills.

Heat pumps offer a practical response to rising rates. Because they're 2-3 times more efficient than traditional HVAC systems, they use significantly less electricity to deliver the same heating and cooling comfort.

As electricity costs continue rising, that efficiency gap becomes increasingly valuable. A heat pump's lower energy consumption means your monthly bills stay manageable even when rates climb, protecting your budget for years to come.

Price of Energy: South Carolina vs National Average

10¢
20¢
30¢
13.7¢
12.9¢
15.0¢
13.6¢
16.0¢
13.7¢
16.5¢
14.1¢
2021
2022
2023
2024
US Average
South Carolina

Aiken Area Utility Providers

Aiken residents benefit from competitive electricity rates. According to 2023 data, Duke Energy charges 12.7¢ per kWh while Dominion Energy charges 14.4¢ per kWh—both below the national average of 16.0¢.

These rates sit close to South Carolina's state average of 13.70¢ per kWh. The region benefits from diverse energy sources and efficient distribution networks, which help keep costs manageable for local homeowners.

With reasonable electricity rates in Aiken, heat pumps become even more cost-effective. Their high efficiency means they use less energy than traditional HVAC systems, helping you reduce total energy spending regardless of your utility provider.

Aiken Utilities Electricity Rates

Duke Energy
12.70¢
-21%
Dominion Energy
14.40¢
-10%
SC Average
13.70¢
-14%
US Average
16.0¢
06

Palmetto Reviews

Ready to start saving with a heat pump?

Speak with a Palmetto heating & cooling expert to find out exactly how much you can save.

Get a Free Quote
Palmetto mobile app
07

Let our smart tools do the heavy lifting.

Get personalized tips, usage insights, project tracking, and that daily satisfaction of making your energy work smarter with the Palmetto mobile app.

  • Rewards for smarter energy usage
  • Energy insights & Dashboard
  • Personalized Savings Tools
  • Whole Home Energy Management
  • Support Whenever You Need It
Download the App
08

Repair versus replace

When a heat pump is in need of repair it is worth considering whether a replacement would be a better investment. While each case is unique, we generally recommend investing in a new unit when repairs exceed $5,000.

$5,000
Recommended repair threshold

A heat pump's lifetime is impacted by a number of factors including environment, use and the quality of the unit. It's important to choose the right unit for your climate zone and home's unique attributes.

When you are in need of repair, we recommend choosing a service provider that is an expert in the heat pump brand you have installed, and checking online reviews to ensure you are investing in the right level of service.

Potential repair Cost range Description
Capacitor Replacement $150 - $400 Common issue when unit struggles to start or makes a humming noise. Capacitors store the electrical energy needed to start the compressor and fan motors.
Refrigerant Recharge $250 - $750 Needed when the system loses cooling or heating efficiency due to low refrigerant levels. Includes leak detection, repair of minor leaks, and recharging the system to the manufacturer-specified level.
Reversing Valve Replacement $450 - $900 Required when the unit cannot switch between heating and cooling modes. The reversing valve directs refrigerant flow and is unique to heat pump systems.
Compressor Replacement $1,500 - $3,000 Major repair needed when the unit fails to heat or cool entirely. The compressor is the heart of the system, circulating refrigerant between the indoor and outdoor coils.
Evaporator/Condenser Coil Replacement $1,200 - $2,800 Replacement needed when coils develop leaks or corrosion that cannot be economically repaired. Coil damage reduces heat transfer efficiency and can cause refrigerant loss.
Control Board Replacement $500 - $1,200 Required when the system has electrical failures or erratic behavior. The control board manages all system operations including defrost cycles, fan speeds, and compressor staging.
Full System Replacement $4,500 - $8,000+ When repairs exceed the value of the unit or multiple major components fail simultaneously. Includes removal of the old system and installation of a new heat pump with updated refrigerant lines and electrical connections.

Ready to start saving with a heat pump?

Speak with a Palmetto heating & cooling expert to find out exactly how much you can save.

Get a Free Quote
09

Frequently Asked Questions

Yes, heat pumps make excellent sense in Aiken. The area's Climate Zone 9 designation means mild winters (design temp: 24°F) and hot summers (design temp: 97°F)—ideal conditions where heat pumps operate most efficiently. With South Carolina's electricity rate at 14.1¢ per kWh, heat pumps can significantly reduce your heating and cooling costs compared to traditional systems.

Palmetto makes heat pump installation accessible through two options: our Comfort Plan with $0 upfront and all maintenance included, or direct purchase with potential federal tax credits up to $2,000. Both approaches help Aiken homeowners enjoy year-round comfort while lowering energy bills, making heat pumps a smart investment for our local climate.

Heat pumps perform exceptionally well in Aiken's Climate Zone 9, where winter temperatures rarely drop below 24°F and summers reach around 97°F. Modern heat pumps can efficiently heat and cool homes in this climate, typically delivering 2-3 times more energy than they consume. With South Carolina's electricity rate at 14.1¢ per kWh, homeowners often see significant savings compared to traditional heating systems.

The mild winters in Aiken mean heat pumps rarely encounter the extreme cold that can reduce efficiency in northern climates. This makes the area ideal for heat pump technology, allowing year-round comfort without the performance concerns seen in harsher climates. Palmetto offers both a Comfort Plan with no upfront costs and included maintenance, or direct purchase options that may qualify for federal tax credits up to $2,000.

The choice between leasing and buying a heat pump in Aiken depends on your financial priorities and preferences. Leasing through Palmetto's Comfort Plan requires $0 upfront and includes all maintenance and repairs, making it ideal if you want predictable monthly costs without maintenance concerns. Buying outright means you own the equipment and may qualify for up to $2,000 in federal tax credits under the Inflation Reduction Act, plus local rebates.

Consider your situation: if you prefer avoiding a large upfront investment and want worry-free maintenance in Aiken's climate (with temperatures ranging from 24°F to 97°F), leasing offers simplicity. If you have available capital and want to maximize long-term savings through tax incentives while building home equity, purchasing may be the better fit. Both options deliver efficient heating and cooling for your home.

In Aiken, SC, heat pump installation costs typically range from $5,000 to $15,000 depending on your home's size, existing ductwork, and system efficiency. Climate Zone 9's mild winters (design temp: 24°F) make Aiken ideal for heat pumps, which can significantly reduce your energy costs compared to traditional heating systems at South Carolina's current 14.1¢ per kWh electricity rate.

Palmetto offers two flexible options: a Comfort Plan with $0 upfront and predictable monthly payments including all maintenance and repairs, or direct purchase where you own the equipment outright and may qualify for up to $2,000 in federal tax credits under the Inflation Reduction Act plus local rebates. Both options provide quality heating and cooling tailored to Aiken's climate needs.

For most Aiken homeowners, heat pumps offer substantial financial benefits. Heat pumps can reduce heating and cooling costs by 30-50% compared to traditional systems, which adds up quickly with South Carolina's electricity rate of 14.1¢ per kWh. Direct purchasers may also qualify for up to $2,000 in federal tax credits under the Inflation Reduction Act.

Palmetto makes heat pumps financially accessible through two options: purchase outright to maximize tax incentives and own your equipment, or choose our Comfort Plan with zero upfront cost and predictable monthly payments that include all maintenance and repairs. Aiken's moderate climate (Zone 9) means your heat pump works efficiently year-round, maximizing your savings on every energy bill.

In Aiken, SC, licensed HVAC contractors install heat pumps, including companies like Palmetto that specialize in home energy solutions. Professional installers assess your home's heating and cooling needs based on Aiken's climate (Climate Zone 9, with winter temperatures around 24°F and summer highs near 97°F) to properly size and install your system.

Palmetto offers two installation options for Aiken homeowners: a Comfort Plan with $0 upfront cost and included maintenance, or direct purchase where you own the equipment and may qualify for up to $2,000 in federal tax credits. Both options include professional installation by certified technicians who understand local climate requirements and building codes.

A heat pump is actually a type of HVAC system. HVAC stands for Heating, Ventilation, and Air Conditioning—it's an umbrella term for all climate control equipment. Heat pumps are unique because they both heat and cool your home using the same unit, transferring heat rather than generating it through combustion like traditional furnaces.

In Aiken's climate, where winter temperatures can drop to 24°F and summers reach 97°F, heat pumps work year-round to keep you comfortable while typically using less electricity than conventional HVAC systems. With South Carolina's electricity rate at 14.1¢ per kWh, this efficiency can translate to meaningful savings on your energy bills over time.