Nathan Healy
Certified by Nathan Healy
Updated: February 2026
Quality home solutions since 2011
Palmetto serves thousands of customers across 25 states with an over 85% approval rating

01

Benefits of Palmetto Heat Pumps

Say goodbye to clunky old systems and surprise repairs. Palmetto Comfort Plan gives you a brand-new heat pump, installation, and full support, all wrapped into one subscription.

Year round comfort

Year Round Comfort

A high-efficiency heat pump keeps your home cool in summer, warm in winter, and your energy use in check all year long.

Forget the maintenance

Forget the maintenance

With a Comfort Plan subscription, installation and maintenance are fully covered, no surprise bills, no weekend DIY.

Rewards for renewing

Rewards for renewing

Stick with us and earn credits toward your next system upgrade. It’s our way of saying thanks for building a cleaner, comfier future with us.

02

Charleston, SC Heat Pump Load Calculator

Use this calculator to estimate your home’s heating and cooling needs based on Charleston’s ACCA-standard design conditions: 72°F indoor, 97°F outdoor for cooling, and 24°F for heating. For a precise Manual J load calculation and personalized quote, connect with Palmetto’s team. Get in touch with our team for an official quote.

Step 1 of 3

Home location & size

Your home’s location and size directly impact heating needs.

Step 2 of 3

Home attributes

Step 3 of 3

Additional details

Description of what this means for context.

Estimated Heating Needs

Your home’s location falls within the a climate zone with the average extreme winter falling between 10° – 15° F.

Home Details

Get Started

Recommended equipment capacity

60,000 BTU

5 Tons

Calculated Cooling Mode

102,000 BTU

8.5 Tons

03

Buy it or finance it. Your comfort, your call

There's no wrong way to get cozy. Here's how the options stack up, so you can choose what works best for you.

Cash

Loan

Payment schedule $0 upfront, then monthly subscription Full price upfront $0 upfront, then monthly payment
Term length 10 or 12 years None Variable
End of term options Flexible with 25% renewal term credits to new system No credits to new system No credits to new system
Maintenance included
Eligible for incentives
Payment schedule $0 upfront, then monthly subscription
Term length 10 or 12 years
End of term options Flexible with 25% renewal term credits to new system
Maintenance included
Eligible for incentives

Cash

Payment schedule Full price upfront
Term length None
End of term options No credits to new system
Maintenance included
Eligible for incentives

Loan

Payment schedule $0 upfront, then monthly payment
Term length Variable
End of term options No credits to new system
Maintenance included
Eligible for incentives

Local Incentives

Heat Pump Financing in Charleston

While South Carolina's state-level HOMES and HEAR rebate programs are expected to launch in 2026, they are not yet confirmed active as of February 2026. However, Charleston homeowners can take advantage of the federal IRA tax credit of up to $2,000 for qualifying heat pump installations. Palmetto's Comfort Plan lease offers an alternative with $0 upfront cost, allowing you to benefit from heat pump efficiency without the burden of purchasing equipment outright.

Federal IRA Tax Credit

Up to $2,000

The Inflation Reduction Act provides a federal tax credit of up to $2,000 for qualifying heat pump installations through 2032.

Eligibility: Available to homeowners who purchase and install a qualifying heat pump system. Claimed on your annual federal tax return.

Learn more →

Palmetto Comfort Plan: $0 Upfront Heat Pump Leasing

Even without local rebates, Palmetto's Comfort Plan makes upgrading easy. You get a high-efficiency heat pump installed with $0 upfront cost, predictable monthly payments, and all maintenance and repairs included for the life of the plan.

Incentive information is based on publicly available data as of 2026 and may change. Contact program administrators to verify current availability and eligibility requirements.

04

Climate Zones

Charleston sits in IECC Climate Zone 9, which means mild winters (rarely dipping below 24°F) and hot, humid summers (reaching 97°F). This climate is ideal for heat pumps, but proper sizing matters—your system needs to handle those sweltering summer days without overworking. At Palmetto, we know Charleston's weather patterns inside and out, so we can help you find the right heat pump for your home. Explore other zones below or enter your ZIP code to confirm yours.

US Climate Zone Map
Your location

Climate Zone 1

Climate zone 1 is not typically seen within the United States outside of Alaska. It represents the coldest climates on the planet.

Climate Zone 1A

Avg. extreme winters: -60° to -55° F

Climate Zone 1B

Avg. extreme winters: -55° to -50° F

05

Charleston Electricity Prices

Understanding Charleston's electricity costs helps you make smarter decisions about home heating and cooling—especially as rates continue to climb.

South Carolina's electricity rates have steadily increased from 12.9 cents per kWh in 2021 to 14.1 cents in 2024. While still below the national average, that's a 9% increase in just three years.

Heat pumps offer a practical response to rising electricity costs. Because they're 2-3 times more efficient than traditional HVAC systems, they use significantly less electricity to deliver the same heating and cooling comfort.

As electricity rates continue rising, that efficiency gap becomes increasingly valuable. A heat pump's lower energy consumption means your monthly bills stay more manageable, year after year, protecting your household budget over the long term.

Price of Energy: South Carolina vs National Average

10¢
20¢
30¢
13.7¢
12.9¢
15.0¢
13.6¢
16.0¢
13.7¢
16.5¢
14.1¢
2021
2022
2023
2024
US Average
South Carolina

Charleston Area Utility Providers

Charleston residents are served by three main utility providers: Berkeley Electric, Santee Cooper, and Dominion Energy. As of 2023, their electricity rates ranged from 11.4¢ to 14.4¢ per kilowatt-hour—all below the national average of 16.0¢.

Charleston's competitive electricity rates stem from South Carolina's diverse energy mix and lower distribution costs. Both Berkeley Electric and Santee Cooper benefit from public power structures, while Dominion Energy's rates reflect investor-owned utility operations. All three remain below the 2023 national average.

Even with Charleston's relatively affordable electricity, heat pumps can further reduce your energy spending. Their exceptional efficiency means they use significantly less electricity than traditional heating and cooling systems—transforming lower rates into even greater savings for your household.

Charleston Utilities Electricity Rates

Berkeley Electric
14.10¢
-12%
Santee Cooper
11.40¢
-29%
Dominion Energy
14.40¢
-10%
SC Average
13.70¢
-14%
US Average
16.0¢
06

Palmetto Reviews

Ready to start saving with a heat pump?

Speak with a Palmetto heating & cooling expert to find out exactly how much you can save.

Get a Free Quote
Palmetto mobile app
07

Let our smart tools do the heavy lifting.

Get personalized tips, usage insights, project tracking, and that daily satisfaction of making your energy work smarter with the Palmetto mobile app.

  • Rewards for smarter energy usage
  • Energy insights & Dashboard
  • Personalized Savings Tools
  • Whole Home Energy Management
  • Support Whenever You Need It
Download the App
08

Repair versus replace

When a heat pump is in need of repair it is worth considering whether a replacement would be a better investment. While each case is unique, we generally recommend investing in a new unit when repairs exceed $5,000.

$5,000
Recommended repair threshold

A heat pump's lifetime is impacted by a number of factors including environment, use and the quality of the unit. It's important to choose the right unit for your climate zone and home's unique attributes.

When you are in need of repair, we recommend choosing a service provider that is an expert in the heat pump brand you have installed, and checking online reviews to ensure you are investing in the right level of service.

Potential repair Cost range Description
Capacitor Replacement $150 - $400 Common issue when unit struggles to start or makes a humming noise. Capacitors store the electrical energy needed to start the compressor and fan motors.
Refrigerant Recharge $250 - $750 Needed when the system loses cooling or heating efficiency due to low refrigerant levels. Includes leak detection, repair of minor leaks, and recharging the system to the manufacturer-specified level.
Reversing Valve Replacement $450 - $900 Required when the unit cannot switch between heating and cooling modes. The reversing valve directs refrigerant flow and is unique to heat pump systems.
Compressor Replacement $1,500 - $3,000 Major repair needed when the unit fails to heat or cool entirely. The compressor is the heart of the system, circulating refrigerant between the indoor and outdoor coils.
Evaporator/Condenser Coil Replacement $1,200 - $2,800 Replacement needed when coils develop leaks or corrosion that cannot be economically repaired. Coil damage reduces heat transfer efficiency and can cause refrigerant loss.
Control Board Replacement $500 - $1,200 Required when the system has electrical failures or erratic behavior. The control board manages all system operations including defrost cycles, fan speeds, and compressor staging.
Full System Replacement $4,500 - $8,000+ When repairs exceed the value of the unit or multiple major components fail simultaneously. Includes removal of the old system and installation of a new heat pump with updated refrigerant lines and electrical connections.

Ready to start saving with a heat pump?

Speak with a Palmetto heating & cooling expert to find out exactly how much you can save.

Get a Free Quote
09

Frequently Asked Questions

Yes, heat pumps make excellent sense in Charleston. The city's mild winters (with design temperatures around 24°F) and hot summers (reaching 97°F) create ideal conditions for heat pumps to operate efficiently year-round. Charleston homeowners can benefit from lower energy costs compared to traditional heating and cooling systems, especially with South Carolina's electricity rate of 14.1¢ per kWh.

Heat pumps provide both heating and cooling in one system, which is particularly valuable in Charleston's climate where you need reliable comfort in every season. Palmetto makes installation accessible through two options: a Comfort Plan with $0 upfront and all maintenance included, or direct purchase with potential federal tax credits up to $2,000. Both paths help Charleston residents enjoy efficient, year-round comfort.

Heat pumps are highly efficient in Charleston's climate, which falls into Climate Zone 9 with mild winters (design temperature of 24°F) and warm summers (design temperature of 97°F). This moderate climate allows heat pumps to operate at peak efficiency year-round, typically delivering 2-3 times more heating or cooling energy than the electricity they consume, making them cost-effective with South Carolina's current electricity rate of 14.1¢ per kWh.

Charleston's temperate winters are particularly well-suited for heat pump technology, as these systems perform best when outdoor temperatures stay above freezing most of the time. Modern heat pumps can efficiently heat homes even during Charleston's occasional cold snaps, while providing excellent cooling during the humid summer months. Palmetto offers heat pumps through both a Comfort Plan with no upfront cost and all maintenance included, or direct purchase with potential federal tax credits up to $2,000.

The choice between leasing and buying a heat pump in Charleston depends on your financial priorities and homeownership plans. Buying outright means you own the equipment and can claim federal tax credits up to $2,000 under the Inflation Reduction Act, plus potential local rebates. Leasing through a Comfort Plan requires $0 upfront and includes all maintenance, repairs, and warranty coverage for a predictable monthly payment.

For Charleston's climate—with hot summers reaching 97°F and mild winters down to 24°F—a heat pump runs year-round, making maintenance coverage particularly valuable. If you prefer avoiding large upfront costs and want hassle-free service, leasing offers peace of mind. If you plan to stay in your home long-term and want to maximize tax incentives, purchasing may provide better value over time.

Heat pump installation costs in Charleston typically range from $5,000 to $15,000 depending on your home's size, existing ductwork, and the system's efficiency rating. Charleston's mild winters and warm summers (Climate Zone 9) make heat pumps particularly cost-effective, as they efficiently handle both the 24°F winter lows and 97°F summer highs.

Palmetto offers two payment options to fit your budget: a Comfort Plan with $0 upfront cost and predictable monthly payments that include all maintenance and repairs, or direct purchase where you own the equipment outright and may qualify for up to $2,000 in federal tax credits under the Inflation Reduction Act plus local rebates.

Yes, heat pumps are typically worth it financially in Charleston. Modern heat pumps can reduce heating and cooling costs by 30-50% compared to traditional systems, and with South Carolina's electricity rate of 14.1¢ per kWh, the savings add up quickly in our climate that requires both heating and cooling year-round.

Palmetto makes heat pumps accessible through two options: a Comfort Plan with $0 upfront and all maintenance included, or direct purchase with potential federal tax credits up to $2,000. Most Charleston homeowners see the system pay for itself through energy savings within 5-10 years, while enjoying lower monthly utility bills from day one.

Heat pumps in Charleston are installed by licensed HVAC contractors who are familiar with Climate Zone 9 requirements and local building codes. Palmetto partners with certified local installers to provide professional heat pump installation services throughout the Charleston area, ensuring your system is properly sized and installed for our region's heating and cooling demands (24°F to 97°F design temperatures).

Palmetto offers two installation options to fit different homeowner needs: a Comfort Plan with $0 upfront cost and all maintenance included, or direct purchase where you own the equipment outright and may qualify for up to $2,000 in federal tax credits under the Inflation Reduction Act. Both options include professional installation by experienced local technicians who understand Charleston's unique climate and energy needs.

A heat pump is actually a type of HVAC system. HVAC stands for Heating, Ventilation, and Air Conditioning—the umbrella term for all climate control equipment. Heat pumps are unique because they both heat and cool your home using electricity to transfer heat rather than generate it, making them highly efficient in Charleston's mild winters and hot summers.

Traditional HVAC systems typically use separate equipment—a furnace for heating and an air conditioner for cooling. Heat pumps replace both with a single unit that reverses its operation seasonally. In Charleston's Climate Zone 9, where winter temperatures rarely drop below 24°F, heat pumps work exceptionally well year-round while keeping energy costs manageable at South Carolina's 14.1¢ per kWh electricity rate.