Nathan Healy
Certified by Nathan Healy
Updated: February 2026
Quality home solutions since 2011
Palmetto serves thousands of customers across 25 states with an over 85% approval rating

01

Benefits of Palmetto Heat Pumps

Say goodbye to clunky old systems and surprise repairs. Palmetto Comfort Plan gives you a brand-new heat pump, installation, and full support, all wrapped into one subscription.

Year round comfort

Year Round Comfort

A high-efficiency heat pump keeps your home cool in summer, warm in winter, and your energy use in check all year long.

Forget the maintenance

Forget the maintenance

With a Comfort Plan subscription, installation and maintenance are fully covered, no surprise bills, no weekend DIY.

Rewards for renewing

Rewards for renewing

Stick with us and earn credits toward your next system upgrade. It’s our way of saying thanks for building a cleaner, comfier future with us.

02

Greenville, SC Heat Pump Load Calculator

Use our calculator below to estimate your home’s heating and cooling needs based on square footage. It uses ACCA-standard design conditions for Greenville, SC: 72°F indoor, 97°F outdoor for cooling, and 24°F for heating. For a precise Manual J load calculation and personalized quote, connect with Palmetto’s team. Get in touch with our team for an official quote.

Step 1 of 3

Home location & size

Your home’s location and size directly impact heating needs.

Step 2 of 3

Home attributes

Step 3 of 3

Additional details

Description of what this means for context.

Estimated Heating Needs

Your home’s location falls within the a climate zone with the average extreme winter falling between 10° – 15° F.

Home Details

Get Started

Recommended equipment capacity

60,000 BTU

5 Tons

Calculated Cooling Mode

102,000 BTU

8.5 Tons

03

Buy it or finance it. Your comfort, your call

There's no wrong way to get cozy. Here's how the options stack up, so you can choose what works best for you.

Cash

Loan

Payment schedule $0 upfront, then monthly subscription Full price upfront $0 upfront, then monthly payment
Term length 10 or 12 years None Variable
End of term options Flexible with 25% renewal term credits to new system No credits to new system No credits to new system
Maintenance included
Eligible for incentives
Payment schedule $0 upfront, then monthly subscription
Term length 10 or 12 years
End of term options Flexible with 25% renewal term credits to new system
Maintenance included
Eligible for incentives

Cash

Payment schedule Full price upfront
Term length None
End of term options No credits to new system
Maintenance included
Eligible for incentives

Loan

Payment schedule $0 upfront, then monthly payment
Term length Variable
End of term options No credits to new system
Maintenance included
Eligible for incentives

Local Incentives

Heat Pump Financing in Greenville

While South Carolina's state-level HOMES and HEAR rebate programs are expected to launch in 2026, they are not yet active. However, homeowners in Greenville, SC can take advantage of the federal IRA tax credit of up to $2,000 for qualifying heat pump installations. Palmetto's Comfort Plan lease offers $0 upfront cost as an alternative way to access heat pump technology without waiting for state programs to become available.

Federal IRA Tax Credit

Up to $2,000

The Inflation Reduction Act provides a federal tax credit of up to $2,000 for qualifying heat pump installations through 2032.

Eligibility: Available to homeowners who purchase and install a qualifying heat pump system. Claimed on your annual federal tax return.

Learn more →

Palmetto Comfort Plan: $0 Upfront Heat Pump Leasing

Even without local rebates, Palmetto's Comfort Plan makes upgrading easy. You get a high-efficiency heat pump installed with $0 upfront cost, predictable monthly payments, and all maintenance and repairs included for the life of the plan.

Incentive information is based on publicly available data as of 2026 and may change. Contact program administrators to verify current availability and eligibility requirements.

04

Climate Zones

Greenville sits in IECC Climate Zone 9, where winters can dip to 24°F and summers climb to 97°F. That means your heat pump needs to handle both cold snaps and hot, humid stretches without breaking a sweat. At Palmetto, we understand Greenville's climate inside and out, so we can help you choose a system sized and rated for exactly what you'll face year-round. Enter your ZIP code below to confirm your zone, or explore other climate zones to see how they compare.

US Climate Zone Map
Your location

Climate Zone 1

Climate zone 1 is not typically seen within the United States outside of Alaska. It represents the coldest climates on the planet.

Climate Zone 1A

Avg. extreme winters: -60° to -55° F

Climate Zone 1B

Avg. extreme winters: -55° to -50° F

05

Greenville Electricity Prices

Understanding electricity costs in Greenville helps you make smarter decisions about your home's heating and cooling systems.

South Carolina electricity rates have climbed from 12.9 cents per kWh in 2021 to 14.1 cents in 2024—a 9% increase that directly impacts your monthly energy bills.

Heat pumps use 2-3 times less electricity than traditional HVAC systems to deliver the same heating and cooling. That efficiency means lower energy consumption, even as rates continue to rise.

Over the years, a heat pump's superior efficiency compounds into significant savings. As electricity costs trend upward, the gap between what you'd pay with a heat pump versus a traditional system widens in your favor.

Price of Energy: South Carolina vs National Average

10¢
20¢
30¢
13.7¢
12.9¢
15.0¢
13.6¢
16.0¢
13.7¢
16.5¢
14.1¢
2021
2022
2023
2024
US Average
South Carolina

Greenville Area Utility Providers

Greenville residents benefit from competitive electricity rates. Duke Energy, the primary utility provider serving the area, charged 12.7¢ per kWh in 2023—well below both the state average of 13.70¢ and the national average of 16.0¢.

South Carolina's lower electricity costs stem from its diverse energy mix, including nuclear power and natural gas, which help stabilize rates. Duke Energy's infrastructure investments and regional generation capacity contribute to keeping Greenville's rates competitive compared to other markets.

Even with favorable electricity rates, heat pumps offer Greenville homeowners an opportunity to reduce energy spending further. Their high efficiency means they use less electricity than traditional HVAC systems to heat and cool your home, maximizing savings regardless of your utility rate.

Greenville Utilities Electricity Rates

Duke Energy
12.70¢
-21%
SC Average
13.70¢
-14%
US Average
16.0¢
06

Palmetto Reviews

Ready to start saving with a heat pump?

Speak with a Palmetto heating & cooling expert to find out exactly how much you can save.

Get a Free Quote
Palmetto mobile app
07

Let our smart tools do the heavy lifting.

Get personalized tips, usage insights, project tracking, and that daily satisfaction of making your energy work smarter with the Palmetto mobile app.

  • Rewards for smarter energy usage
  • Energy insights & Dashboard
  • Personalized Savings Tools
  • Whole Home Energy Management
  • Support Whenever You Need It
Download the App
08

Repair versus replace

When a heat pump is in need of repair it is worth considering whether a replacement would be a better investment. While each case is unique, we generally recommend investing in a new unit when repairs exceed $5,000.

$5,000
Recommended repair threshold

A heat pump's lifetime is impacted by a number of factors including environment, use and the quality of the unit. It's important to choose the right unit for your climate zone and home's unique attributes.

When you are in need of repair, we recommend choosing a service provider that is an expert in the heat pump brand you have installed, and checking online reviews to ensure you are investing in the right level of service.

Potential repair Cost range Description
Capacitor Replacement $150 - $400 Common issue when unit struggles to start or makes a humming noise. Capacitors store the electrical energy needed to start the compressor and fan motors.
Refrigerant Recharge $250 - $750 Needed when the system loses cooling or heating efficiency due to low refrigerant levels. Includes leak detection, repair of minor leaks, and recharging the system to the manufacturer-specified level.
Reversing Valve Replacement $450 - $900 Required when the unit cannot switch between heating and cooling modes. The reversing valve directs refrigerant flow and is unique to heat pump systems.
Compressor Replacement $1,500 - $3,000 Major repair needed when the unit fails to heat or cool entirely. The compressor is the heart of the system, circulating refrigerant between the indoor and outdoor coils.
Evaporator/Condenser Coil Replacement $1,200 - $2,800 Replacement needed when coils develop leaks or corrosion that cannot be economically repaired. Coil damage reduces heat transfer efficiency and can cause refrigerant loss.
Control Board Replacement $500 - $1,200 Required when the system has electrical failures or erratic behavior. The control board manages all system operations including defrost cycles, fan speeds, and compressor staging.
Full System Replacement $4,500 - $8,000+ When repairs exceed the value of the unit or multiple major components fail simultaneously. Includes removal of the old system and installation of a new heat pump with updated refrigerant lines and electrical connections.

Ready to start saving with a heat pump?

Speak with a Palmetto heating & cooling expert to find out exactly how much you can save.

Get a Free Quote
09

Frequently Asked Questions

Yes, heat pumps make excellent sense in Greenville. With Climate Zone 9's mild winters (design temp: 24°F) and warm summers (design temp: 97°F), heat pumps operate efficiently year-round, providing both heating and cooling. At South Carolina's current electricity rate of 14.1¢ per kWh, heat pumps typically cost less to operate than traditional heating systems.

Greenville homeowners can access heat pumps through Palmetto's Comfort Plan with $0 upfront and all maintenance included, or through direct purchase to capture federal tax credits up to $2,000. The moderate climate means your heat pump won't struggle during extreme cold, maximizing efficiency and comfort while reducing energy costs compared to older HVAC systems.

Heat pumps operate very efficiently in Greenville's Climate Zone 9, where winter temperatures rarely drop below 24°F. Modern heat pumps maintain efficiency ratings of 300-400% (delivering 3-4 units of heat per unit of electricity consumed) throughout most of the heating season, making them significantly more cost-effective than traditional electric resistance heating at South Carolina's current 14.1¢ per kWh electricity rate.

Greenville's mild winters and warm summers (design cooling temp: 97°F) create ideal conditions for year-round heat pump performance. These systems excel in moderate climates, providing both efficient heating and cooling from a single unit. Palmetto offers heat pumps through a Comfort Plan with $0 upfront cost and included maintenance, or through direct purchase with potential federal tax credits up to $2,000.

The choice between leasing and buying a heat pump in Greenville depends on your financial situation and preferences. Palmetto's Comfort Plan offers $0 upfront with a predictable monthly payment and all maintenance included, while direct purchase means you own the equipment outright and may qualify for up to $2,000 in federal tax credits under the Inflation Reduction Act.

For Greenville homeowners, leasing eliminates the burden of unexpected repair costs and maintenance responsibilities, making budgeting easier with South Carolina's 14.1¢ per kWh electricity rates. Buying upfront works well if you have available capital and want to maximize long-term savings through tax incentives and full ownership, though you'll handle maintenance yourself.

Heat pump costs in Greenville typically range from $5,000 to $15,000 for a complete installation, depending on your home's size, existing ductwork, and the system's efficiency rating. Greenville's Climate Zone 9 conditions—with winter lows around 24°F and summer highs near 97°F—mean you'll need a properly sized system that handles both heating and cooling efficiently year-round.

Palmetto offers two flexible options to fit your budget: a Comfort Plan with $0 upfront cost and predictable monthly payments that include all maintenance and repairs, or direct purchase where you own the equipment outright and may qualify for up to $2,000 in federal tax credits under the Inflation Reduction Act. With South Carolina's electricity rate at 14.1¢ per kWh, an efficient heat pump can deliver significant long-term energy savings compared to traditional heating systems.

Yes, heat pumps are worth it financially for most Greenville homeowners. Modern heat pumps can reduce heating and cooling costs by 30-50% compared to traditional systems, and with South Carolina's electricity rate of 14.1¢ per kWh, you'll see meaningful savings on your monthly energy bills year-round.

Palmetto makes heat pumps accessible through two options: our Comfort Plan with $0 upfront cost and predictable monthly payments including all maintenance, or direct purchase where you may qualify for up to $2,000 in federal tax credits. Either way, you're investing in lower operating costs and increased home comfort for years to come.

In Greenville, SC, heat pumps are installed by licensed HVAC contractors who are trained to work with these systems in Climate Zone 9 conditions. Palmetto partners with certified local installers to provide professional heat pump installation, ensuring your system is properly sized and installed for Greenville's climate, where winter temperatures can drop to 24°F and summer temps reach 97°F.

Palmetto offers two installation options for Greenville homeowners: a Comfort Plan with $0 upfront cost and all maintenance included, or direct purchase where you own the equipment and may qualify for up to $2,000 in federal tax credits. Both options include professional installation by experienced technicians who understand the specific heating and cooling needs of homes in the Greenville area.

A heat pump is actually a type of HVAC system. HVAC stands for Heating, Ventilation, and Air Conditioning—it's an umbrella term for any equipment that controls your home's temperature and air quality. Heat pumps are unique because they provide both heating and cooling in one efficient unit, unlike traditional HVAC systems that require separate furnaces and air conditioners.

In Greenville's climate, where winter temperatures can drop to around 24°F and summers reach 97°F, heat pumps work year-round by transferring heat rather than generating it. This makes them more energy-efficient than conventional HVAC systems, which matters when electricity costs 14.1¢ per kWh in South Carolina. Palmetto offers heat pumps through a $0-down Comfort Plan with maintenance included, or direct purchase with potential federal tax credits up to $2,000.