Nathan Healy
Certified by Nathan Healy
Updated: February 2026
Quality home solutions since 2011
Palmetto serves thousands of customers across 25 states with an over 85% approval rating

01

Benefits of Palmetto Heat Pumps

Say goodbye to clunky old systems and surprise repairs. Palmetto Comfort Plan gives you a brand-new heat pump, installation, and full support, all wrapped into one subscription.

Year round comfort

Year Round Comfort

A high-efficiency heat pump keeps your home cool in summer, warm in winter, and your energy use in check all year long.

Forget the maintenance

Forget the maintenance

With a Comfort Plan subscription, installation and maintenance are fully covered, no surprise bills, no weekend DIY.

Rewards for renewing

Rewards for renewing

Stick with us and earn credits toward your next system upgrade. It’s our way of saying thanks for building a cleaner, comfier future with us.

02

Plano, TX Heat Pump Load Calculator

Our calculator estimates your home’s heating and cooling needs using ACCA-standard design conditions for Plano, TX: 72°F indoor, 95°F outdoor cooling, and 33°F heating temperatures. For a precise Manual J load calculation tailored to your specific home, connect with Palmetto’s team for a personalized assessment and quote. Get in touch with our team for an official quote.

Step 1 of 3

Home location & size

Your home’s location and size directly impact heating needs.

Step 2 of 3

Home attributes

Step 3 of 3

Additional details

Description of what this means for context.

Estimated Heating Needs

Your home’s location falls within the a climate zone with the average extreme winter falling between 10° – 15° F.

Home Details

Get Started

Recommended equipment capacity

60,000 BTU

5 Tons

Calculated Cooling Mode

102,000 BTU

8.5 Tons

03

Buy it or finance it. Your comfort, your call

There's no wrong way to get cozy. Here's how the options stack up, so you can choose what works best for you.

Cash

Loan

Payment schedule $0 upfront, then monthly subscription Full price upfront $0 upfront, then monthly payment
Term length 10 or 12 years None Variable
End of term options Flexible with 25% renewal term credits to new system No credits to new system No credits to new system
Maintenance included
Eligible for incentives
Payment schedule $0 upfront, then monthly subscription
Term length 10 or 12 years
End of term options Flexible with 25% renewal term credits to new system
Maintenance included
Eligible for incentives

Cash

Payment schedule Full price upfront
Term length None
End of term options No credits to new system
Maintenance included
Eligible for incentives

Loan

Payment schedule $0 upfront, then monthly payment
Term length Variable
End of term options No credits to new system
Maintenance included
Eligible for incentives

Local Incentives

Plano, TX Heat Pump Rebates & Incentives

Local and federal incentive programs can significantly reduce the cost of a new heat pump system. Here are the programs available to Plano homeowners.

Oncor Heat Pump Rebate

Up to $600

Oncor Electric Delivery offers rebates for qualifying high-efficiency heat pump installations in North Texas, including Plano. Rebates are available on a first-come, first-served basis with tiered amounts based on SEER2 efficiency ratings.

Eligibility: Homeowners in Oncor service area (includes Plano) installing qualifying heat pumps that meet current SEER2, EER2, and HSPF2 standards. Must install a smart thermostat (US DOE-listed) to qualify. Available February through November 2026.

Learn more →

Federal IRA Tax Credit

Up to $2,000

The Inflation Reduction Act provides a federal tax credit of up to $2,000 for qualifying heat pump installations through 2032.

Eligibility: Available to homeowners who purchase and install a qualifying heat pump system. Claimed on your annual federal tax return.

Learn more →

Plano homeowners have access to the Oncor heat pump rebate program (up to $600) combined with the federal IRA tax credit (up to $2,000), providing potential savings of $2,600 or more on qualifying heat pump installations. Palmetto can help homeowners navigate these incentive programs, ensure equipment meets efficiency requirements, and maximize available rebates through proper documentation and timely application submission.

Incentive information is based on publicly available data as of 2026 and may change. Contact program administrators to verify current availability and eligibility requirements.

04

Climate Zones

Plano sits in IECC Climate Zone 10, which means mild winters with design temperatures around 33°F and hot summers peaking near 95°F. This mixed climate requires a heat pump that can handle both heating and cooling efficiently year-round. At Palmetto, we understand exactly what Plano's weather demands and can help you choose a system sized right for your home. Explore the climate zone map below or enter your ZIP code to confirm your zone.

US Climate Zone Map
Your location

Climate Zone 1

Climate zone 1 is not typically seen within the United States outside of Alaska. It represents the coldest climates on the planet.

Climate Zone 1A

Avg. extreme winters: -60° to -55° F

Climate Zone 1B

Avg. extreme winters: -55° to -50° F

05

Plano Electricity Prices

Understanding electricity costs in Plano helps you make smarter decisions about home comfort systems that will save you money for years to come.

Texas electricity rates have climbed steadily from 12.1 cents per kWh in 2021 to 14.9 cents in 2024—a 23% increase in just three years that directly impacts your monthly utility bills.

Heat pumps offer a practical solution to rising electricity costs. Because they're 2-3 times more efficient than traditional HVAC systems, they use significantly less electricity to deliver the same heating and cooling comfort.

As electricity rates continue to rise, that efficiency gap becomes increasingly valuable. A heat pump's lower energy consumption means your monthly bills stay manageable even when rates climb, protecting your budget over the system's 15-20 year lifespan.

Price of Energy: Texas vs National Average

10¢
20¢
30¢
13.7¢
12.1¢
15.0¢
13.8¢
16.0¢
14.5¢
16.5¢
14.9¢
2021
2022
2023
2024
US Average
Texas

Plano Area Utility Providers

Plano residents primarily receive electricity through Denton County Electric Cooperative. According to 2023 data, their average rate was 12.8¢ per kWh—noticeably lower than both the Texas average of 14.50¢ and the national average of 16.0¢.

This competitive pricing reflects Texas's deregulated energy market and the cooperative's efficient distribution network. Local infrastructure investments and favorable energy policies help keep rates affordable, giving Plano homeowners an advantage when managing their monthly utility expenses.

Lower electricity rates make energy-efficient upgrades even more cost-effective. Heat pumps use significantly less energy than traditional heating and cooling systems, so Plano's already-competitive rates can translate into substantial savings while keeping your home comfortable year-round.

Plano Utilities Electricity Rates

Denton County Electric Cooperative
12.80¢
-20%
TX Average
14.50¢
-9%
US Average
16.0¢
06

Palmetto Reviews

Ready to start saving with a heat pump?

Speak with a Palmetto heating & cooling expert to find out exactly how much you can save.

Get a Free Quote
Palmetto mobile app
07

Let our smart tools do the heavy lifting.

Get personalized tips, usage insights, project tracking, and that daily satisfaction of making your energy work smarter with the Palmetto mobile app.

  • Rewards for smarter energy usage
  • Energy insights & Dashboard
  • Personalized Savings Tools
  • Whole Home Energy Management
  • Support Whenever You Need It
Download the App
08

Repair versus replace

When a heat pump is in need of repair it is worth considering whether a replacement would be a better investment. While each case is unique, we generally recommend investing in a new unit when repairs exceed $5,000.

$5,000
Recommended repair threshold

A heat pump's lifetime is impacted by a number of factors including environment, use and the quality of the unit. It's important to choose the right unit for your climate zone and home's unique attributes.

When you are in need of repair, we recommend choosing a service provider that is an expert in the heat pump brand you have installed, and checking online reviews to ensure you are investing in the right level of service.

Potential repair Cost range Description
Capacitor Replacement $150 - $400 Common issue when unit struggles to start or makes a humming noise. Capacitors store the electrical energy needed to start the compressor and fan motors.
Refrigerant Recharge $250 - $750 Needed when the system loses cooling or heating efficiency due to low refrigerant levels. Includes leak detection, repair of minor leaks, and recharging the system to the manufacturer-specified level.
Reversing Valve Replacement $450 - $900 Required when the unit cannot switch between heating and cooling modes. The reversing valve directs refrigerant flow and is unique to heat pump systems.
Compressor Replacement $1,500 - $3,000 Major repair needed when the unit fails to heat or cool entirely. The compressor is the heart of the system, circulating refrigerant between the indoor and outdoor coils.
Evaporator/Condenser Coil Replacement $1,200 - $2,800 Replacement needed when coils develop leaks or corrosion that cannot be economically repaired. Coil damage reduces heat transfer efficiency and can cause refrigerant loss.
Control Board Replacement $500 - $1,200 Required when the system has electrical failures or erratic behavior. The control board manages all system operations including defrost cycles, fan speeds, and compressor staging.
Full System Replacement $4,500 - $8,000+ When repairs exceed the value of the unit or multiple major components fail simultaneously. Includes removal of the old system and installation of a new heat pump with updated refrigerant lines and electrical connections.

Ready to start saving with a heat pump?

Speak with a Palmetto heating & cooling expert to find out exactly how much you can save.

Get a Free Quote
09

Frequently Asked Questions

Yes, heat pumps make excellent sense in Plano. With design temperatures ranging from 33°F in winter to 95°F in summer, heat pumps efficiently handle both heating and cooling needs year-round. They typically use less electricity than traditional HVAC systems, which matters with Texas electricity rates at 14.9¢ per kWh, potentially lowering your energy bills.

Plano homeowners have flexible options to get started. Palmetto's Comfort Plan offers $0 upfront with maintenance included, ideal if you prefer predictable costs without repair worries. Direct purchase allows you to own the equipment and potentially claim up to $2,000 in federal tax credits under the Inflation Reduction Act, plus any local rebates available.

Heat pumps are highly efficient in Plano's climate, which sits in Climate Zone 10 with mild winters (design heating temperature of 33°F) and hot summers (design cooling temperature of 95°F). Modern heat pumps can deliver 2-3 times more heating or cooling energy than the electricity they consume, making them particularly cost-effective given Texas's current electricity rate of 14.9¢ per kWh.

Plano's relatively mild winters mean heat pumps rarely encounter the extreme cold that can reduce efficiency in northern climates. They excel at both heating and cooling, handling the hot Texas summers efficiently while providing reliable warmth during occasional cold snaps. This year-round versatility makes heat pumps an excellent investment for Plano homeowners, whether you choose Palmetto's Comfort Plan with zero upfront costs or direct purchase to access federal tax credits up to $2,000.

The choice between leasing and buying a heat pump in Plano depends on your financial situation and preferences. Palmetto's Comfort Plan offers $0 upfront with a predictable monthly payment that includes all maintenance and repairs, making it ideal if you want immediate comfort without a large investment. Direct purchase requires upfront payment but means you own the equipment and may qualify for up to $2,000 in federal tax credits under the Inflation Reduction Act.

Consider Plano's climate needs—with cooling season temperatures reaching 95°F and electricity costs at 14.9¢ per kWh—when evaluating long-term value. Leasing eliminates maintenance concerns and unexpected repair costs, while buying offers ownership benefits and potential rebates. Both options provide efficient heating and cooling; the right choice depends on whether you prioritize low upfront costs and hassle-free service or long-term ownership and tax incentives.

Heat pump costs in Plano typically range from $5,000 to $15,000 for a complete installation, depending on your home's size, existing ductwork, and system efficiency. Factors like Plano's Climate Zone 10 conditions—with winter lows around 33°F and summer highs near 95°F—help determine the right system capacity for year-round comfort.

Palmetto offers two flexible options to fit your budget: a Comfort Plan with $0 upfront cost and predictable monthly payments that include all maintenance and repairs, or direct purchase where you own the equipment outright and may qualify for up to $2,000 in federal tax credits under the Inflation Reduction Act plus local rebates.

Yes, heat pumps are typically worth it financially in Plano, especially with Texas electricity rates at 14.9¢ per kWh. Heat pumps can reduce heating and cooling costs by 30-50% compared to traditional systems because they move heat rather than generate it, making them highly efficient in Plano's mild winters and hot summers.

Palmetto makes heat pumps more accessible with two payment options: a Comfort Plan with $0 upfront and all maintenance included, or direct purchase where you may qualify for up to $2,000 in federal tax credits under the Inflation Reduction Act. Most homeowners see the investment pay for itself through lower energy bills within several years.

In Plano, heat pumps are installed by licensed HVAC contractors who specialize in heating and cooling systems. Palmetto partners with certified local professionals to handle heat pump installations, ensuring proper sizing and setup for Plano's Climate Zone 10 conditions, where systems need to efficiently handle both 33°F winter lows and 95°F summer highs.

Palmetto offers two installation options: a Comfort Plan with $0 upfront cost and all maintenance included, or direct purchase where you own the equipment and may qualify for up to $2,000 in federal tax credits. Both options include professional installation by experienced technicians who understand Plano's specific climate requirements and local building codes.

HVAC is an umbrella term that stands for Heating, Ventilation, and Air Conditioning—it describes any system that controls your home's temperature and air quality. A heat pump is actually a specific type of HVAC system that both heats and cools your home by transferring heat rather than generating it through combustion, making it highly efficient in Plano's moderate Climate Zone 10 conditions.

Unlike traditional HVAC systems that use separate equipment for heating (like a furnace) and cooling (an air conditioner), a heat pump handles both functions in one unit. This efficiency matters in Plano, where electricity costs 14.9¢ per kWh—heat pumps typically use less energy than conventional systems. Palmetto makes upgrading simple with flexible options: lease through our Comfort Plan with $0 upfront and included maintenance, or purchase directly and potentially qualify for up to $2,000 in federal tax credits.