Track Solar Savings
The intuitive user dashboard is your roadmap to savings. View system performance and energy consumption* by day, week, or month. *With a supported consumption meter.
Access One-Click Support
Have a question? Our dedicated Customer Experience Team is just one tap away: chat, email, or call on your time. We’ll have your details on hand and be ready to help.
Stay two steps ahead of maintenance and scheduling. With the Palmetto App, you can easily track production and schedule maintenance without making a call or leaving your seat.
Get real-time system monitoring and alerts. Stay abreast of weather patterns. Know what’s happening, when it’s happening, so you’re never in the dark with Palmetto’s solar system monitoring.
*Consumption data is only available for customers using CURB monitoring.
Frequently Asked Questions
Who can use the Palmetto App?
I’m a new Palmetto customer. How do I get started?
What if I downloaded an older version of the App but never used it?
I’ve opened the App, now what?
What if I forgot the email address I used to set up my account?
What if I forgot my password or need to change/reset my password?
Do I have to log in every time I visit the App?
What are biometrics?
What are the features of the Palmetto App?
How do I use the App?
How do I view and monitor my production and consumption data?
Why is there no consumption data on my Dashboard?
Why do I see an “Error Loading Data” message?
What factors impact my solar energy production?
Why is the weather included in the App?
Can I view solar production in dollars instead of Kilowatts so I can compare it to my utility bill?
What is the “Ambassador Program” and how can I access it?
How do I get help from customer support?
There’s something wrong with my system. How do I request service?
Real-time solar monitoring
Optimize your system performance with Palmetto Protect. Coverage options include active professional monitoring, exclusive service discounts, and dedicated customer support.Learn more