If you’ve seen a solar panel installation, it looks quick. While putting home solar panels on a roof might take just a day or two, the full installation process from system design to activation is longer and has more steps to it.
A solar company should partner with you from start to finish and well beyond since solar panels are built to work for 25 years or longer. This is Palmetto’s thorough guide to the home solar panel installation process.
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Contract and Design
Let’s get started! Going solar is a multi-step process with several overlapping tasks. Luckily, Palmetto is here every step of the way to manage everything for you.
This combined stage is rather straightforward, and it focuses primarily on reviewing, signing, and approving a range of documents, some of which can be handled via the Palmetto App.
Together, we’ll clarify your goals, address any questions, identify purchase options and incentives, and outline the solar process—placing you in the driver’s seat for everything moving forward. Using a virtual site survey, we can review your property and identify specific requirements in your area. Then, we’ll design a solar energy system to maximize your savings.
1. Introductory meetings: Speak with a sales representative to review your options for going solar. Discuss your questions, comments, and concerns, and look at whether it makes sense for your home.
2. Site survey: For most homeowners, the site survey can be completed virtually using a camera phone or similar mobile device. In the survey, we’ll guide you through a series of questions and things you need to photograph, so we can gather the information we need to finalize your design.
3. Contract review and signing: Your contract outlines the design, pricing, and financing information (if applicable), as well as storage options, site improvements, and selected coverage through Palmetto Protect. For most homeowners, it takes about one hour to review and sign all required documents.
4. Document review: Once you sign your contract, the Palmetto team will carefully review all documents for completion and accuracy before we finalize and approve your contract.
5. Engineering design: Our design and engineering team will review the information submitted, as well as mapping data on your roof, and solar regulations in your area, to configure the best solar energy system for maximum performance and long-term savings. In a small percentage of situations, this could include an in-person site audit.
If your solar energy system requires any design changes after you’ve signed a contract, or if your home requires any services prior to installation, such as a re-roof or electrical panel upgrade, Palmetto will work with you to move your project forward.
Permitting & Approvals
We work on your behalf to navigate state and municipal requirements, homeowners associations, and utility paperwork—moving your project from design to installation with the ultimate efficiency.
Several organizations oversee the size, placement, design, and installation of the solar energy system on your home. They can include, but are not limited to the following:
- Your local permitting department (also known as the “authority having jurisdiction” or AHJ)
- Your HOA (if applicable)
- Your utility
- Incentive programs (if applicable)
The greater permitting process takes 2-4 weeks on average to complete, but it can range from instantaneous to 6 or more weeks.
Palmetto will work on your behalf to define the requirements in your area and secure all necessary permits and approvals. You will not have to do any of this yourself. The local permitting experts at Palmetto will take care of these tasks for you.
Additionally, if you are part of an HOA, please tell our Customer Experience Team and ensure they have all the accurate HOA contact information. If needed, we can assist with approvals or provide you with the information required to obtain approval from your HOA board.
We know waiting on permits can be stressful, so we do everything we can to make this process move faster. Throughout this process, we do our best to keep you informed about where your project is at in the process, but sometimes, there’s nothing we can do but wait for a response from the local permitting office.
Once Palmetto receives the approved permits, we may need to get utility approval and finalize any site improvements before we can install your solar panels.
Interconnection
Because your home will remain connected to the electrical grid, we require approval from your utility company or electricity provider before we can proceed with the installation. To initiate this process (also known as "interconnection") Palmetto will submit an application on your behalf that outlines your energy usage, roof specifications, and the engineering design of your solar energy system. We'll then work with your utility company to finalize the approval.
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Installation
Once permits are in place, our experienced Build Team steps in. We’ve vetted and partnered with the best solar system experts in your area to ensure your solar power installation is skillful, timely, and precise.
Once all permits and approvals are in place, Palmetto will work with you to find an installation date that fits your schedule, and coordinate the delivery of materials prior to installation. Most installations are completed in 1-2 days by our experienced Build Partners.
Inspection
Inspections are required to ensure your solar energy system meets safety regulations and zoning laws, as well as the electrical, building, and fire codes in your area. While some jurisdictions may call for an inspection during the installation, all jurisdictions require a final inspection before you power on your system.
Either way, a Palmetto Build Partner will handle all of the logistics, and alert you when it’s time to schedule your inspection.
Permission to Operate
After your installation is complete and has passed final inspections, we will apply for “Permission to Operate” (PTO) from your electricity provider. In most cases, an employee from your local utility company will visit your home to install a new bi-directional energy meter capable of tracking both the energy you produce and the energy you use for net metering.
Do not activate your system before you have been granted Permission to Operate. This may result in additional costs and fines from your electricity provider.
Activation
Now it’s time to turn on your solar power system and start generating electricity. You’ll need to turn on the “PV Solar Breaker” switch in your electric panel, then turn on the AC disconnect, and finally turn on the solar inverter. It only takes a few minutes, and it’s a helpful process to go through so you’re familiar with your solar equipment.
After Activation
Congratulations, your solar panels are now generating clean electricity for your home!
After your system is active, there are still a few things you can do to get the most out of your system.
- Track your production: With the Palmetto App, you can track how much electricity your solar energy system is generating, to make sure it’s producing the amount it was designed for.
- Monitor your consumption: Your solar power system was designed for a certain level of energy usage, but often, when people go solar they start using more electricity than they did before. Even though your home is now powered by the sun, you should be careful not to use a lot of additional power, or you may need to pull extra electricity from the grid, which can result in higher utility bills.
- Take care of your solar panels: The Palmetto Protect service plan provides the regular maintenance your solar panels need to generate electricity with maximum efficiency.
If you ever have any problems with any part of your solar power system, you can request service from Palmetto online, email help@palmetto.com, or call 855-339-1831.
Start Your Solar Panel Installation Process
If you’re ready to get started with installing solar panels on your home, we’re ready to help you along that journey! You can get started today with our free solar savings calculator, and connect with one of our solar experts to design a system that’s perfect for your home. We’ll help with every step in the installation process, so your experience going solar is easy, efficient, and enjoyable.
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Frequently Asked Questions
How much does it cost to install solar panels?
There’s no set price to a solar panel system. System size, panel type, panel efficiency, your location, your roof, financing, permitting fees, specific components, labor costs in your area, and tax credits or incentives you qualify for all factor into the cost of installing a new home solar system.
How long does it take to install solar panels?
Installing the solar panels on your roof takes a day or two, but the full process of installing a home solar power system, including design, contract, permitting, installation, inspection, and activation, typically lasts a few weeks largely depending on permitting, inspection, and gaining permission to operate from local authorities or utility companies.
Disclaimer: This content is for educational purposes only. Palmetto does not provide tax, legal, or accounting advice. Please consult your own tax, legal, and accounting advisors.
Andrew GiermakWriter and EditorAndrew joined Palmetto in Charlotte in August 2024. He’s been a writer in journalism, then in business, going back to almost the 20th century. He’s lived in Indiana, Virginia, Pennsylvania, Virginia again, and now North Carolina for the last 12 years. He likes golf. Is he good at it? Not so much.
